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Okta Platform vs Thales Authenticators comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Okta Platform
Ranking in Authentication Systems
5th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
89
Ranking in other categories
Single Sign-On (SSO) (2nd), Privileged Access Management (PAM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), Access Management (2nd), ZTNA as a Service (5th), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
Thales Authenticators
Ranking in Authentication Systems
11th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Authentication Systems category, the mindshare of Okta Platform is 4.1%, down from 5.7% compared to the previous year. The mindshare of Thales Authenticators is 2.3%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Market Share Distribution
ProductMarket Share (%)
Okta Platform4.1%
Thales Authenticators2.3%
Other93.6%
Authentication Systems
 

Featured Reviews

SumitMundik - PeerSpot reviewer
Lead Admin Systems at a financial services firm with 10,001+ employees
Authentication process improves security with quick and intuitive user interface
The best feature is the speed and execution of Okta Workforce Identity. The moment you click on single sign-on, you immediately get the notification on your mobile phone, then you do the authentication and within a second you get authenticated. The entire customer experience is very good. The user interface is pretty simple, straightforward, and really good. Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication. You will get the code, and as your device is authorized in the system, only that device can be used for the authentication purpose. A third person trying to access or hack your data will not be able to do that anymore. Additionally, you don't have to remember your passwords going forward. Previously, every 60 days or 90 days, passwords kept changing. With the two-factor authentication or single sign-on option in Okta Workforce Identity, you don't have to remember it anymore or write down passwords in plain text. If something goes wrong, we have the IAM team which can unlock your account immediately if you have issues.
Gustavo Merighi - PeerSpot reviewer
Automation and Telecommunications Analyst at Grupo Energisa
Has an easy-to-use management interface and a straightforward initial setup process
Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment The most valuable feature is the YAML 2.0 integration. It has an easy-to-use…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Okta Customer Identity is its SSO because it's very easy to use and it's user-friendly. Even the admin portal of the solution is very user-friendly, and you can walk through it with ease. Okta Customer Identity is not a complicated solution, and even the workflow automation feature is very, very easy to understand."
"One of the features that I have found to be very valuable is its interoperability and compatibility with all types of resources, whether it's networking, infrastructure, or applications. That is, it is compatible as well as interoperable, as far as the federated authentication is concerned."
"They have good push authentications."
"The end user's ease of use is the most valuable feature."
"It is a very stable solution."
"The solution has great multifactor authentication."
"The product’s most valuable feature is multifactor authentication."
"The most valuable features depend on a customer's needs. Our customers generally find multi-factor authentication very useful."
"We use this solution to log into virtual machines like VMware and VMware Horizon."
"The technical support services are good."
"The most valuable feature of SafeNet Authentication Manager is authentication."
"Scalable and stable."
"I like how the solution allows me to support different types of hardware tokens and integrate with OTP."
 

Cons

"Okta should have at least a local peering partner for countries that align with or comply with GDPR, so there are no compliance or audit questions."
"We've not had any problems with Okta."
"Okta Workforce Identity could improve the support system, they are too slow."
"It can have more API integrations."
"There is an access request system that is very limited access to the systems available for end-users. The access request should improve in Okta Customer Identity."
"The product does not offer enough integration capabilities."
"Some limitations in scalability. Each application we work with can be completely different, resulting in highly variable implementation processes."
"It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it."
"The product could be improved by adding more features for sending tokens via SMS or phone calls."
"Lacks integration with other platforms."
"The stability could improve."
"The problem with SafeNet is that it's not integrated with Microsoft 365."
"The solution should allow for support of multi-tenant architecture."
 

Pricing and Cost Advice

"License is around US$20,000 annually."
"The price of the solution is fair for what it offers."
"Price-wise, Okta Workforce Identity is a cheap solution. The overall cost depends on the license since you can negotiate with Okta or any of Okta's partners only if you opt for many licenses."
"Okta's pricing is right where it needs to be and right in the middle of the market."
"The solution’s pricing needs to be reasonable. You are dealing with a lot of components and the pricing is component-based."
"The price of Okta Workforce Identity is reasonable."
"The product has a user-based license model."
"The licensing is per user per month and includes full technical support."
"There is an annual licensing fee."
"Thales is more expensive than its competitors."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
9%
Computer Software Company
9%
Educational Organization
6%
Financial Services Firm
14%
Government
10%
Manufacturing Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise21
Large Enterprise44
No data available
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
What needs improvement with Thales Authenticators?
Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authen...
What is your primary use case for Thales Authenticators?
Our employees, whether working on-site or remotely, use Thales Authenticators for two-factor authentication to log in to their laptops or PCs. This is our primary use case.
What advice do you have for others considering Thales Authenticators?
From our past years of experience, the solution is very smooth, and we have had a good experience with it. We would definitely recommend Thales to others for its reliability and features. I'd rate ...
 

Also Known As

Okta Customer Identity, Workforce Identity
Gemalto Ezio, Ezio, Gemalto Authenticators, SafeNet Authentication Manager
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Standard Chartered Bank (SCB)
Find out what your peers are saying about Okta Platform vs. Thales Authenticators and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.