We performed a comparison between OpenText ALM Octane and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution natively supports Agile-Waterfall hybrid software development at an enterprise scale. This is very important to us. Because even though the company wishes to go Agile, we still have projects which follow a Waterfall methodology. In order for us to accommodate both, we needed some sort of hybrid system. Because if we are using a fully Agile system, then the reporting might not be correctly extracted."
"Octane creates a gentle approach to Agile-based projects."
"Its end-to-end traceability is one of the big advantages. Most of our agile projects work in a closed team structure. We are seeing what is the flow, where we are, and what is the project milestone. So, it provides end-to-end traceability and good visibility of project milestones."
"Backlog management is the most valuable feature. This was a capability that was missing or difficult to achieve in ALM Quality Center."
"The user experience is a lot better than any tool that I have used before. Overall, it is great. It has a smooth interface, which is very user-friendly. It makes it easier to work together and have more transparency and customization, which is very good."
"The integration points are very good. Octane gives us a window not only into our manual testing, but also our automation testing and our performance testing. We can see all results from all three streams of testing in one place."
"I like the fact that you can use it on top of Jira."
"The key feature is the usability. It is fast to learn and easy to use. It's very intuitive to work with. Most of the important functions are available via a few clicks, compared to other tools where I have to open a sub-menu and then a sub-menu and another sub-menu, and then press a button."
"Competitive in terms of research"
"Stable and scalable solution."
"The most important feature of ServiceNow IT Business Management is flexibility."
"The product is quite convenient and user-friendly."
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"We like the status report feature. It is something really valuable."
"The resource manager is useful."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"I like their smart analytics; perhaps they should continue to expand and improve there because it's a fantastic start."
"The biggest problem with ALM Octane is that it's very complex, so it's difficult to use and scale."
"We've only had a few stability issues. Generally, we have issues following any deployment they do, so if they do a deployment on a Sunday, then we may have a couple of issues on a Monday or Tuesday."
"Documentation is not clear."
"When I manage projects that are being created in ALM, I have a standard template, but I don't have a template for them in Octane. I literally have to create the project from the ground up every time, which for an administrator, is a nightmare solution"
"Security and security management, meaning the integration of the security, could be enhanced. We know about Fortify, but it would be better to have security features in the original Octane platform without the need for another solution or another application."
"I have yet to experience the CI/CD part of Micro Focus ALM Octane but as demonstrated by the team who is providing the services, I see that the CI/CD could improve. When we check in the code, for the code snippet that has been checked in by a particular user, you need to open a separate file. When comparing Micro Focus ALM Octane to Jira, they have a separate window in which you can click on the ID and the code is visible in the snippet. It's a two-step process in Micro Focus ALM Octane and it's a single-step process in Jira. It's essential for the developers to think about this difference."
"Development of extensions or connections to GitHub actions could be better. Better integration with Azure DevOps would also help."
"It could be more user-friendly."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"The price is too high."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"The configurations are fine, but the user interface could be improved."
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OpenText ALM Octane is ranked 7th in Enterprise Agile Planning Tools with 38 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. OpenText ALM Octane is rated 8.2, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of OpenText ALM Octane writes "Reporting engine, widgets, and dashboards are a huge plus, and powerful REST interface means we can interact with other tools". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". OpenText ALM Octane is most compared with Jira, OpenText ALM / Quality Center, Microsoft Azure DevOps, Rally Software and TFS, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our OpenText ALM Octane vs. ServiceNow Strategic Portfolio Management report.
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