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OpenText ALM / Quality Center vs PTC Integrity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText ALM / Quality Center
Ranking in Application Lifecycle Management (ALM) Suites
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
207
Ranking in other categories
Test Management Tools (1st)
PTC Integrity
Ranking in Application Lifecycle Management (ALM) Suites
11th
Average Rating
7.4
Reviews Sentiment
6.1
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of OpenText ALM / Quality Center is 5.7%, up from 5.6% compared to the previous year. The mindshare of PTC Integrity is 4.2%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Paul Grossman - PeerSpot reviewer
Range of supported technology expands, but odd IDE design still leave newbies and pro users alike disappointed.
There are always new features and more support for new and legacy technology architectures with each release. But the bad news is a growing list of long-standing issues with the product rarely gets addressed. While I have a larger list of issues that make day to day work harder than it needs to be, these are the Top Five that I do wish would capture someone's attention in upcoming releases. All hit the tool's ROI pretty hard. #1) Jump To Source - The Silent Code Killer: In older QTP versions a double-click on any function in the Toolbox window would take the developer to the function's source code, while a drag from the Toolbox would add it to the code window. Since 12.0 a double-click on a function in UFT's Toolbox window now ADDS the function (same as drag) to the Code window - to whatever random location the cursor happens to be at - even if it is off screen, and it will replace sections of code if it is highlighted. We are not sure what the intention was, but our Best Practice is to avoid the Toolbox window entirely to avoid the real danger of losing days of work and needless bug hunts. Now Jump to Source is not all bad. A right-click on any function called from a Script takes us to the code source, which is great! But it only half works: in a Library, only for functions declared within the same library. Our advance designs have well over twelve libs so a whole lot of extra time is spent searching the entire project for a function's source on a daily basis. Lastly, while we can add custom methods to object, a Jump To Source from these methods is long overdue. So again our only option is to search the entire project. #2) Object Spy: It needs to have multiple instances so that you can compare multiple object properties side-by-side. It lacks a Refresh button, so that automation engineers can quickly identify the property changes of visible and invisible objects. Or HP could skip to option #3... #3) Add RegEx integer support for .Height or .Width object properties when retrieving object collections. If this were possible, our framework could return collections that contain only visible objects that have a .height property greater that zero. (Side Note: the .Visible property has not returned a False value for us in nearly five years - a recent developer decision, not a product issue) Eliminating the need to separate the non-visible objects from visible ones would decrease execution time dramatically. (Another side note: Our experiments to RegEx integer-based .Height properties found that we could get a collection of just invisible objects. Exactly the opposite of what we needed.) #4) The shortcut to a treasure trove of sample code in the latest release 14.0 has been inexplicably removed. This impeeds new users from having an easy time learning the tool's advanced capability. In fact the only users daring enough to go find it now will be you who is reading this review. #5) Forced Return to Script Code. This again is a no-brainer design flaw. Let's say we run a script and throw an error somewhere deep in our function library. Hey it happens. In prior QTP versions when the Stop button would be clicked the tool would leave you right there at the point where the error occurred to fix. Now in recent releases, UFT always takes us back to the main Script, far from that code area that needed immediate attention.
Neha Wanjari - PeerSpot reviewer
Helps to create tasks, change requests and documentation
I personally like PTC Integrity because it provides everything within the software. You can store and access your data and perform various tasks. Compared to other products, I find it user-friendly, which can sometimes feel complex. I think PTC Integrity is user-friendly, making it nice to use. The tool is easier to learn. The tool has a dashboard that details our projects and products, including the number of tasks, change requests, and their statuses (incomplete or complete). Having all this data within the solution makes collaborating easy for our project team. Unlike using multiple tools, having everything we need in one software platform is convenient. I rate the tool's user experience and interface a nine point five out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With test execution, you have an option to create custom fields. It is also really user-friendly. With other tools, we only have restricted fields and we cannot customize or add new columns or fields that users can make use of while testing. ALM is very flexible for creating new fields. It is easy for users to understand the application."
"By standardizing our template, we publish reports at the business unit level."
"It allows us to easily make linkage and dependencies, with plenty of integrations."
"It's user friendly, scalable, and very stable and strong. It's cooperative, meaning that I can assess the test to check it and follow the flow of defects, and the developers and the business can use this tool to follow the test process."
"Being able to manage tests as this is something very difficult to find in other products."
"The ability to integrate this solution with other applications is helpful. If there is automation, it comes with improved quality and speed."
"We are able to use Micro Focus ALM Quality Center for test management, defect management, test process, test governance activities, and requirement management. We are able to achieve all of this, the solution is very useful."
"Integration with other HPE products."
"The most valuable feature is traceability starting from the requirements until the end of a project."
"I have found that previously, the OEM sector was managing everything, possibly manually. However, with the introduction of the product, it has become much easier for customers to handle their products. Previously, customers were using different software to manage their products. However, PTC Integrity offers a solution for requirements management, test management, and even development to support live ticket management. So instead of using multiple software tools, we can use it for all these purposes."
"We have been using it because it gives certain abilities in the automotive industry, such as auditing or keeping track of information."
"It's a good tool to manage software versions, update the status, and manage tasks."
"We found the requirement management and the version control features to be the most useful for our client."
"The solution is flexible in terms of customization. You can bend and reformat it in many ways. You can also customize the APIs and public functions."
"The tool is quite structured and has a good command set."
"I personally like PTC Integrity because it provides everything within the software. You can store and access your data and perform various tasks. Compared to other products, I find it user-friendly, which can sometimes feel complex. I think PTC Integrity is user-friendly, making it nice to use. The tool is easier to learn."
 

Cons

"The session timeout time needs to be longer in my opinion."
"Client-side ActiveX with patch upgrades"
"The initial setup was not straightforward."
"The extract format is not ideal, splitting expected results into three line items, making interpretation difficult."
"The version of Micro Focus ALM that we use only works through Internet Explorer (IE). We have to communicate to everyone that they can only use IE with the solution. This is a big limitation. We should be free to use any type of browser or operating system. We have customers and partners who are unable to log into the system and enter their defects because they work on a different operating system."
"The Agile methodology is now being used across all the organizations, but in this solution, we don't have a dashboard like Jira. In Jira, you can move your product backlogs from one space to another and see the progress, that is, whether a backlog is in the development stage or testing stage. Micro Focus ALM Quality Center does not have this feature. It is typically very straightforward. You just execute the test cases from it, and you just make them pass, fail, or whatever. They can also improve its integration with Jira. The browser support needs to be improved in this because it supports only Internet Explorer as of now. It does not have support for Firefox, Chrome, Safari, or any other browser. There are also some performance issues in it. Let's say that you are doing the testing, and you found something and are logging the defect. When you try to attach several or multiple screenshots with the defect, it slows down, which is a very common problem people face. I would like them to include a functionality where I am able to see the reports across all the projects. When you have multiple projects, being a manager, I would like to see the reports across all the projects. Currently, there is no single sign-on through which we can get all the information at one place. You need to log into it project-wise. If you have ten projects, you can't view the information in one dashboard."
"It's not intuitive in that way, which has always been a problem, especially with business users."
"Lacks sufficient plug-ins."
"It's not easy to plan on this solution and it's not user-friendly. The interface should be more like a web interface. It's not easy to use."
"From my experience over the years, I believe there might be room for improvement in PTC Integrity. While it's already a good product, it tends to be slower than other software. When it becomes bulky, it slows down even more, sometimes leading to crashes or hangs that require restarting the computer before being able to use PTC Integrity again. This has been my experience multiple times."
"To be honest, the third controller system is kind of old. There are lots of transactional changes that have not been implemented in PTC. If you have a larger project, for example, whenever you give bits and need to change 10,000 files you can just commit them. But here the work style is a little more file based, so you'll have to take care of almost all the files individually. It's not a single commit like you do here, but rather you have to allocate time for each component or file that you want to check in or commit. That's a very big issue."
"I would like to see better integration from the architectural side."
"We are unhappy because everything that we needed required customization and this is not a plug-and-play type of solution at all."
"The tool's web-based UI needs improvement. Some functionalities don't work yet, and querying items is slow. Also, it's not in the cloud yet. I don't know if they'll do it in the future because they already have core agreements with customers. If they offer these functionalities, customers will likely buy their product."
"The web version does not have all the functionalities of the non-web version. Administration and adding/removing fields, etc. cannot be done on the web version. People want solutions that are compatible with Android. I also want to have a version by which I can bulk edit all the fields."
"For complex businesses, the internal templates could have more flexibility and compatibility."
 

Pricing and Cost Advice

"Micro Focus ALM Quality Center is very expensive."
"I don't know the exact numbers, but I know it is pricey. When we talked to the sales reps we work with from our company, they say, "Well, Micro Focus will never lose on price." So, they are willing to do a lot of negotiating if it is required."
"The solution is priceed high."
"I've never been in the procurement process for it. I don't think it is cheap. Some of the features can be quite expensive."
"The solution was expensive for us."
"The enterprise pricing and licensing are reasonable."
"This is an expensive solution."
"I feel that the licenses are expensive. ​"
"The product is expensive."
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Top Industries

By visitors reading reviews
Educational Organization
67%
Financial Services Firm
6%
Manufacturing Company
5%
Computer Software Company
4%
Manufacturing Company
27%
Computer Software Company
17%
Healthcare Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
We work with Jira now, and there are some very good workflows. There could be more configurable workflows regarding test case creation approval. I see a stable tool that remains relevant in the mar...
What do you like most about PTC Integrity?
I have found that previously, the OEM sector was managing everything, possibly manually. However, with the introduction of the product, it has become much easier for customers to handle their produ...
What is your experience regarding pricing and costs for PTC Integrity?
The product is expensive. They should improve the pricing.
What needs improvement with PTC Integrity?
The tool's web-based UI needs improvement. Some functionalities don't work yet, and querying items is slow. Also, it's not in the cloud yet. I don't know if they'll do it in the future because they...
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
MKS
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
TRW Automotive
Find out what your peers are saying about OpenText ALM / Quality Center vs. PTC Integrity and other solutions. Updated: March 2025.
841,004 professionals have used our research since 2012.