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OpenText ALM / Quality Center vs PTC Integrity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText ALM / Quality Center
Ranking in Application Lifecycle Management (ALM) Suites
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
207
Ranking in other categories
Test Management Tools (1st)
PTC Integrity
Ranking in Application Lifecycle Management (ALM) Suites
11th
Average Rating
7.4
Reviews Sentiment
6.1
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of OpenText ALM / Quality Center is 5.6%, up from 5.5% compared to the previous year. The mindshare of PTC Integrity is 4.3%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Paul Grossman - PeerSpot reviewer
Range of supported technology expands, but odd IDE design still leave newbies and pro users alike disappointed.
There are always new features and more support for new and legacy technology architectures with each release. But the bad news is a growing list of long-standing issues with the product rarely gets addressed. While I have a larger list of issues that make day to day work harder than it needs to be, these are the Top Five that I do wish would capture someone's attention in upcoming releases. All hit the tool's ROI pretty hard. #1) Jump To Source - The Silent Code Killer: In older QTP versions a double-click on any function in the Toolbox window would take the developer to the function's source code, while a drag from the Toolbox would add it to the code window. Since 12.0 a double-click on a function in UFT's Toolbox window now ADDS the function (same as drag) to the Code window - to whatever random location the cursor happens to be at - even if it is off screen, and it will replace sections of code if it is highlighted. We are not sure what the intention was, but our Best Practice is to avoid the Toolbox window entirely to avoid the real danger of losing days of work and needless bug hunts. Now Jump to Source is not all bad. A right-click on any function called from a Script takes us to the code source, which is great! But it only half works: in a Library, only for functions declared within the same library. Our advance designs have well over twelve libs so a whole lot of extra time is spent searching the entire project for a function's source on a daily basis. Lastly, while we can add custom methods to object, a Jump To Source from these methods is long overdue. So again our only option is to search the entire project. #2) Object Spy: It needs to have multiple instances so that you can compare multiple object properties side-by-side. It lacks a Refresh button, so that automation engineers can quickly identify the property changes of visible and invisible objects. Or HP could skip to option #3... #3) Add RegEx integer support for .Height or .Width object properties when retrieving object collections. If this were possible, our framework could return collections that contain only visible objects that have a .height property greater that zero. (Side Note: the .Visible property has not returned a False value for us in nearly five years - a recent developer decision, not a product issue) Eliminating the need to separate the non-visible objects from visible ones would decrease execution time dramatically. (Another side note: Our experiments to RegEx integer-based .Height properties found that we could get a collection of just invisible objects. Exactly the opposite of what we needed.) #4) The shortcut to a treasure trove of sample code in the latest release 14.0 has been inexplicably removed. This impeeds new users from having an easy time learning the tool's advanced capability. In fact the only users daring enough to go find it now will be you who is reading this review. #5) Forced Return to Script Code. This again is a no-brainer design flaw. Let's say we run a script and throw an error somewhere deep in our function library. Hey it happens. In prior QTP versions when the Stop button would be clicked the tool would leave you right there at the point where the error occurred to fix. Now in recent releases, UFT always takes us back to the main Script, far from that code area that needed immediate attention.
Neha Wanjari - PeerSpot reviewer
Helps to create tasks, change requests and documentation
I personally like PTC Integrity because it provides everything within the software. You can store and access your data and perform various tasks. Compared to other products, I find it user-friendly, which can sometimes feel complex. I think PTC Integrity is user-friendly, making it nice to use. The tool is easier to learn. The tool has a dashboard that details our projects and products, including the number of tasks, change requests, and their statuses (incomplete or complete). Having all this data within the solution makes collaborating easy for our project team. Unlike using multiple tools, having everything we need in one software platform is convenient. I rate the tool's user experience and interface a nine point five out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of OpenText ALM include its integration with the automation landscape, the ability to capture requirements and map them to test cases, and the capability to schedule runs through ALM."
"OpenText ALM Quality Center is highly customizable."
"From reporting to team management, everything is better now."
"You can maintain your test cases and requirements. You can also log the defects in it and make the traceability metrics out of it. There are all sorts of things you can do in this. It is not that complex to use. In terms of user experience, it is very simple to adopt. It is a good product."
"The initial setup is straightforward. It's not too hard to deploy."
"Reporting was the main thing because, at my level, I was looking for a picture of exactly what the coverage was, which areas were tested, and where the gaps were. The reporting also allowed me to see test planning and test cases across the landscape."
"Having the links maintained within the tool is a huge boon to reporting requirements, tests, and defects."
"The test-case repository and linkage through to regression requirements will absolutely be a key component for us. We haven't got it yet, but when we've got an enterprise regression suite, that will be a key deliverable for them. We will be able to have all of the regression suite in one place, linked to the right requirements."
"We have been using it because it gives certain abilities in the automotive industry, such as auditing or keeping track of information."
"The most valuable feature of PTC Integrity is its integration with our existing PTC tools, especially for drawing release activities."
"The solution is flexible in terms of customization. You can bend and reformat it in many ways. You can also customize the APIs and public functions."
"We found the requirement management and the version control features to be the most useful for our client."
"PTC Integrity has good stability."
"The most valuable feature is traceability starting from the requirements until the end of a project."
"Complete traceability as per process requirements."
"The tool is quite structured and has a good command set."
 

Cons

"Client-side ActiveX with patch upgrades"
"We would like to have support for agile development."
"Browser support needs improvement. Currently, it can only run on IE, Internet Explorer. It doesn't work on Firefox, doesn't work on Chrome, doesn't work on a Mac book. Those are the new technologies where most companies move towards. That's been outstanding for quite a while before it even became Micro Focus tools when it was still HP. Even before HP, that's always been an issue."
"Requirements management could be improved as the use is very limited. E.g., they have always stated that, "You can monitor and create requirements," but it has its limitations. That's why companies will choose another requirements management solution and import data from that source system into Quality Center. Micro Focus has also invested in an adapter between Dimensions RM and ALM via Micro Focus Connect. However, I see room for improvements in this rather outdated tool. I feel what Micro Focus did is say, "Our strategy is not to improve these parts within the tool itself, but search for supported integrations within our own tool set." This has not been helpful."
"We operate in Sweden, and there are not so many Swedish people that know the product."
"Cross project reporting is limited to similar database schemas"
"The downside is that the Quality Center's only been available on Windows for years, but not on Mac."
"Certain applications within this solution are not really compatible with certain applications like ERP. The problem is when we're trying to use these applications or devices, the solution itself doesn't scale."
"To be honest, the third controller system is kind of old. There are lots of transactional changes that have not been implemented in PTC. If you have a larger project, for example, whenever you give bits and need to change 10,000 files you can just commit them. But here the work style is a little more file based, so you'll have to take care of almost all the files individually. It's not a single commit like you do here, but rather you have to allocate time for each component or file that you want to check in or commit. That's a very big issue."
"It's not so customizable. Compared to other tools, defining user stories is a slightly more cumbersome process as an ALM engineer."
"The user-friendliness of PTC Integrity can be improved. The interface is not intuitive for first-time users and takes time to get accustomed to."
"For complex businesses, the internal templates could have more flexibility and compatibility."
"From my experience over the years, I believe there might be room for improvement in PTC Integrity. While it's already a good product, it tends to be slower than other software. When it becomes bulky, it slows down even more, sometimes leading to crashes or hangs that require restarting the computer before being able to use PTC Integrity again. This has been my experience multiple times."
"There are not enough reports. People would like to see something similar to what is available in JIRA."
"The web version does not have all the functionalities of the non-web version. Administration and adding/removing fields, etc. cannot be done on the web version. People want solutions that are compatible with Android. I also want to have a version by which I can bulk edit all the fields."
"We are unhappy because everything that we needed required customization and this is not a plug-and-play type of solution at all."
 

Pricing and Cost Advice

"Only major companies that can afford it use OpenText ALM."
"Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."
"The enterprise pricing and licensing are reasonable."
"It all comes down to how many people are going to access the tool. When teams go above 20, I think ALM is a better tool to use from a collaboration and streamlining perspective."
"The cost of licensing depends on the number of VMs that you are running test cases on and it is not cheap."
"I'd rate the pricing as 3/10 as it's very expensive."
"I feel that the licenses are expensive. ​"
"Micro Focus ALM Quality Center is very expensive. The price is approximately £2,000 per person, they are too expensive to corner the market."
"The product is expensive."
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Top Industries

By visitors reading reviews
Educational Organization
68%
Financial Services Firm
6%
Manufacturing Company
5%
Computer Software Company
4%
Manufacturing Company
27%
Computer Software Company
17%
Healthcare Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
We work with Jira now, and there are some very good workflows. There could be more configurable workflows regarding test case creation approval. I see a stable tool that remains relevant in the mar...
What do you like most about PTC Integrity?
I have found that previously, the OEM sector was managing everything, possibly manually. However, with the introduction of the product, it has become much easier for customers to handle their produ...
What is your experience regarding pricing and costs for PTC Integrity?
PTC Integrity is expensive, but it is cheaper compared to IBM Rational. The comparative affordability in pricing is an advantage.
What needs improvement with PTC Integrity?
The user-friendliness of PTC Integrity can be improved. The interface is not intuitive for first-time users and takes time to get accustomed to. A more straightforward and intuitive interface would...
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
MKS
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
TRW Automotive
Find out what your peers are saying about OpenText ALM / Quality Center vs. PTC Integrity and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.