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OpenText ALM / Quality Center vs PTC Integrity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText ALM / Quality Center
Ranking in Application Lifecycle Management (ALM) Suites
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
207
Ranking in other categories
Test Management Tools (1st)
PTC Integrity
Ranking in Application Lifecycle Management (ALM) Suites
11th
Average Rating
7.4
Reviews Sentiment
6.1
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of OpenText ALM / Quality Center is 5.6%, up from 5.5% compared to the previous year. The mindshare of PTC Integrity is 4.3%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Paul Grossman - PeerSpot reviewer
Range of supported technology expands, but odd IDE design still leave newbies and pro users alike disappointed.
There are always new features and more support for new and legacy technology architectures with each release. But the bad news is a growing list of long-standing issues with the product rarely gets addressed. While I have a larger list of issues that make day to day work harder than it needs to be, these are the Top Five that I do wish would capture someone's attention in upcoming releases. All hit the tool's ROI pretty hard. #1) Jump To Source - The Silent Code Killer: In older QTP versions a double-click on any function in the Toolbox window would take the developer to the function's source code, while a drag from the Toolbox would add it to the code window. Since 12.0 a double-click on a function in UFT's Toolbox window now ADDS the function (same as drag) to the Code window - to whatever random location the cursor happens to be at - even if it is off screen, and it will replace sections of code if it is highlighted. We are not sure what the intention was, but our Best Practice is to avoid the Toolbox window entirely to avoid the real danger of losing days of work and needless bug hunts. Now Jump to Source is not all bad. A right-click on any function called from a Script takes us to the code source, which is great! But it only half works: in a Library, only for functions declared within the same library. Our advance designs have well over twelve libs so a whole lot of extra time is spent searching the entire project for a function's source on a daily basis. Lastly, while we can add custom methods to object, a Jump To Source from these methods is long overdue. So again our only option is to search the entire project. #2) Object Spy: It needs to have multiple instances so that you can compare multiple object properties side-by-side. It lacks a Refresh button, so that automation engineers can quickly identify the property changes of visible and invisible objects. Or HP could skip to option #3... #3) Add RegEx integer support for .Height or .Width object properties when retrieving object collections. If this were possible, our framework could return collections that contain only visible objects that have a .height property greater that zero. (Side Note: the .Visible property has not returned a False value for us in nearly five years - a recent developer decision, not a product issue) Eliminating the need to separate the non-visible objects from visible ones would decrease execution time dramatically. (Another side note: Our experiments to RegEx integer-based .Height properties found that we could get a collection of just invisible objects. Exactly the opposite of what we needed.) #4) The shortcut to a treasure trove of sample code in the latest release 14.0 has been inexplicably removed. This impeeds new users from having an easy time learning the tool's advanced capability. In fact the only users daring enough to go find it now will be you who is reading this review. #5) Forced Return to Script Code. This again is a no-brainer design flaw. Let's say we run a script and throw an error somewhere deep in our function library. Hey it happens. In prior QTP versions when the Stop button would be clicked the tool would leave you right there at the point where the error occurred to fix. Now in recent releases, UFT always takes us back to the main Script, far from that code area that needed immediate attention.
Neha Wanjari - PeerSpot reviewer
Helps to create tasks, change requests and documentation
I personally like PTC Integrity because it provides everything within the software. You can store and access your data and perform various tasks. Compared to other products, I find it user-friendly, which can sometimes feel complex. I think PTC Integrity is user-friendly, making it nice to use. The tool is easier to learn. The tool has a dashboard that details our projects and products, including the number of tasks, change requests, and their statuses (incomplete or complete). Having all this data within the solution makes collaborating easy for our project team. Unlike using multiple tools, having everything we need in one software platform is convenient. I rate the tool's user experience and interface a nine point five out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The setup is pretty straightforward."
"Produces good reports and has a great traceability feature."
"It is beneficial for managing testing data and has integration with Excel, allowing us to download reports easily."
"We are able to use Micro Focus ALM Quality Center for test management, defect management, test process, test governance activities, and requirement management. We are able to achieve all of this, the solution is very useful."
"Easily integrates with Oracle e-Business Suite."
"I personally found the defect tracking feature very useful in my ongoing project."
"I love linking/associating the requirements to a test case. That's where I get to know my requirement coverage, which helps a lot at a practical level. So, we use the traceability and visibility features a lot. This helps us to understand if there are any requirements not linked to any test case, thus not getting tested at all. That missing link is always very visible, which helps us to create our requirement traceability matrix and maintain it in a dynamic way. Even with changing requirements, we can keep on changing or updating the tool."
"It has a brand new look and feel. It comes with a new dashboard that looks nice, and you can see exactly what you have been working with."
"The most valuable feature of PTC Integrity is its integration with our existing PTC tools, especially for drawing release activities."
"The most valuable feature is traceability starting from the requirements until the end of a project."
"I have found that previously, the OEM sector was managing everything, possibly manually. However, with the introduction of the product, it has become much easier for customers to handle their products. Previously, customers were using different software to manage their products. However, PTC Integrity offers a solution for requirements management, test management, and even development to support live ticket management. So instead of using multiple software tools, we can use it for all these purposes."
"I personally like PTC Integrity because it provides everything within the software. You can store and access your data and perform various tasks. Compared to other products, I find it user-friendly, which can sometimes feel complex. I think PTC Integrity is user-friendly, making it nice to use. The tool is easier to learn."
"Complete traceability as per process requirements."
"We have been using it because it gives certain abilities in the automotive industry, such as auditing or keeping track of information."
"It's a good tool to manage software versions, update the status, and manage tasks."
"The tool is quite structured and has a good command set."
 

Cons

"Certain features are lousy. Those features can drag the whole server down. There are times that the complex SQL queries are not easy to do within this solution."
"Defect ageing reports need to be included as built-in."
"We are looking for more automation capabilities."
"Return on investment isn't something I often contemplate. I have not seen many business cases around it."
"Only Internet Explorer is supported. That is a big problem. They don't support Chrome and Firefox and so on."
"There were multiple modules and stuff to the solution so maybe the requirements can map to test scripts. It can't map to test steps. If you've got a process that's set up and you've got multiple test scripts that are in it, each script has to be linked to the requirement and the whole set can't be. If we're doing process-driven testing, it's more difficult to do it at the script level, which is what we're finding from a traceability perspective."
"Micro Focus ALM Quality Center could improve how the automation process works. Addiotnlally, the parallel execution needs to be optimized. For example, if multiple users, which are two or more users, are doing an execution, while we execute the cases, I have seen some issues in the progress."
"HP-QC does not support Agile. It is designed for Waterfall. This is the number one issue that we're facing right now, which is why we want to look for another tool. We're a pharmaceutical services company, so we require electronic signatures in a tool, but this functionality isn't available in HP-QC. We don't have 21 CFR, Part 11, electronic signatures, and we need compliant electronic signatures. Some of the ALM tools can toggle between tabular format and document format for requirements, but the same feature is not available in this solution. There is also no concept of base-lining or versioning. It doesn't exist."
"It's not so customizable. Compared to other tools, defining user stories is a slightly more cumbersome process as an ALM engineer."
"The user-friendliness of PTC Integrity can be improved. The interface is not intuitive for first-time users and takes time to get accustomed to."
"There are not enough reports. People would like to see something similar to what is available in JIRA."
"The web version does not have all the functionalities of the non-web version. Administration and adding/removing fields, etc. cannot be done on the web version. People want solutions that are compatible with Android. I also want to have a version by which I can bulk edit all the fields."
"From my experience over the years, I believe there might be room for improvement in PTC Integrity. While it's already a good product, it tends to be slower than other software. When it becomes bulky, it slows down even more, sometimes leading to crashes or hangs that require restarting the computer before being able to use PTC Integrity again. This has been my experience multiple times."
"It's not easy to plan on this solution and it's not user-friendly. The interface should be more like a web interface. It's not easy to use."
"For complex businesses, the internal templates could have more flexibility and compatibility."
"I would like to see better integration from the architectural side."
 

Pricing and Cost Advice

"It is an expensive tool. I think one needs to pay 10,000 USD towards the perpetual licensing model."
"The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only)."
"Compared to the market, the price is high."
"It allows us to keep our costs low. I do not want to pay beyond a certain point for this solution."
"Micro Focus ALM Quality Center is very expensive."
"Pricing could be improved as it's high-priced. I don't exactly know the pricing point, but previously, I know that it was really high so less people were able to use it for their projects."
"I don't know the exact numbers, but I know it is pricey. When we talked to the sales reps we work with from our company, they say, "Well, Micro Focus will never lose on price." So, they are willing to do a lot of negotiating if it is required."
"If you have more than five users, a concurrent licensing model should be considered."
"The product is expensive."
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Top Industries

By visitors reading reviews
Educational Organization
68%
Financial Services Firm
6%
Manufacturing Company
5%
Computer Software Company
4%
Manufacturing Company
27%
Computer Software Company
17%
Healthcare Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
We work with Jira now, and there are some very good workflows. There could be more configurable workflows regarding test case creation approval. I see a stable tool that remains relevant in the mar...
What do you like most about PTC Integrity?
I have found that previously, the OEM sector was managing everything, possibly manually. However, with the introduction of the product, it has become much easier for customers to handle their produ...
What is your experience regarding pricing and costs for PTC Integrity?
PTC Integrity is expensive, but it is cheaper compared to IBM Rational. The comparative affordability in pricing is an advantage.
What needs improvement with PTC Integrity?
The user-friendliness of PTC Integrity can be improved. The interface is not intuitive for first-time users and takes time to get accustomed to. A more straightforward and intuitive interface would...
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
MKS
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
TRW Automotive
Find out what your peers are saying about OpenText ALM / Quality Center vs. PTC Integrity and other solutions. Updated: March 2025.
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