OpenText AppWorks vs Oracle BPM comparison

OpenText and Oracle are both solutions in the Business Process Management (BPM) category. OpenText is ranked #20 with an average rating of 7.7, while Oracle is ranked #15 with an average rating of 8.0. OpenText holds a 0.5% mindshare in BPM, compared to Oracle’s 1.9% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 80% of Oracle users who would recommend it.

OpenText AppWorks

Read 10 OpenText AppWorks reviews

343 Views
217 Comparison Views

100% willing to recommend

Oracle BPM

Read 25 Oracle BPM reviews

1,499 Views
1,196 Comparison Views

80% willing to recommend

OpenText AppWorks

Oracle BPM

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Oracle BPM and OpenText AppWorks are both significant players in the business process management category. Oracle BPM seems to have an advantage in robust architecture and industry standard support, while OpenText AppWorks shines with its low-code capabilities and third-party integrations.

Features: Oracle BPM provides a comprehensive feature set for process modeling, business rules integration, and a robust service-oriented architecture. It fully supports industry-standard BPMN 2.0, includes a powerful workflow engine, and offers rich out-of-the-box integrations. OpenText AppWorks is valued for its quick development platform with low-code capabilities, strong integrations with third-party systems, and process monitoring capabilities.

Room for Improvement: Oracle BPM has a steep learning curve, complex ADF, and needs better UI technology support. It also lacks comprehensive case management features. OpenText AppWorks could improve its UI for mobile compatibility, expand archival functions, and enhance integration with AI technologies to boost low-code capabilities.

Ease of Deployment and Customer Service: Both Oracle BPM and OpenText AppWorks offer on-premises and hybrid cloud deployment models. Oracle BPM further supports public cloud options but faces challenges with less responsive technical support. OpenText AppWorks also experiences similar issues in technical support effectiveness, despite providing satisfactory customer service.

Pricing and ROI: Oracle BPM is expensive with a complex licensing model but can deliver significant ROI when implemented well. OpenText AppWorks is mid-tier in pricing but perceived as expensive by some, particularly in public sectors. It provides flexible licensing options and has the potential for substantial ROI with strategic use.

To learn more, read our detailed OpenText AppWorks vs. Oracle BPM Report (Updated: April 2025).

Buyer's Guide

OpenText AppWorks vs. Oracle BPM

April 2025

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText AppWorks

Ranking in Business Process Management (BPM)

20th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle BPM

Ranking in Business Process Management (BPM)

15th

Average Rating

7.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of OpenText AppWorks is 0.5%, up from 0.2% compared to the previous year. The mindshare of Oracle BPM is 1.9%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks ( /products/opentext-appworks-reviews ) are the BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modules. There is the standard BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP ( /categories/erp ) system.

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SatyajitSethy

Architect at Netcracker

Provides a complete workflow from testing to production and can handle a million concurrent requests

The user interface is very good. Once you understand it, it's easy to define rules and do any configurations. It comes with an embedded WebLogic application server, which you have to deploy automatically. Once you run the given binary, it will automatically keep everything on the backend. You'll have to create an instant database, and maintain or manage it based on the rules engine. After that, your system is ready to test. The most valuable feature is the complete workflow through the BPM, from making it available as a generated code based on the backend, deploying it in the test environment, and then going to production. Throughout the testing, everything was good. Many customers are interested in the rules engine. A lot of requests pass through BPM because it's integrated with a lot of other applications or sub-applications.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."

"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."

"We really appreciate the process automation and how can you create human tasks as one of your processes."

"Its customer support is reliable and easy to approach."

"One of the most useful features is the code is customizable, we can make it our own."

"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."

"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."

"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."

More OpenText AppWorks pros

"One of the most valuable features of Oracle BPM is the workflow itself. It is quite intuitive."

"We selected this solution not only for the BPM but for the entire package."

"Our company is based around Oracle processes. It provides a lot of flexibility in its processes."

"One of the most valuable features is its user-friendly API, which simplifies the implementation of workflows, such as managing inbox tasks for specific users within BPM profiles."

"It is easy to use in a business processing suite."

"The Workspace is a full, rich application where most users can find what they want. It shows them a list of their work."

"We have more than 800 distinct applications in our IT landscape. We had enough scalability and okay development cycles, and it has been enough to cover our backup operations and order management systems."

"It has developmental accelerators, which allow for virtually any customization needs which you may require."

More Oracle BPM pros

Cons

"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."

"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."

"AppWorks could be improved by including BPM simulation."

"OpenText needs improvements in its integration model to align with newer integration types."

"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."

"The solution needs to continue to enhance the low-coding feature within the product itself."

"There is room for improvement in the pricing structure."

"The integration could improve."

More OpenText AppWorks cons

"Oracle BPM should allow integration with external, common APIs."

"We have had some issues with version migration, from one version of processes to another. We would have to call Oracle Services but on a day to day, we didn't have any issues."

"From my knowledge of this solution, I don't see that the Oracle BPM includes features such as the growth of discovery and process mining."

"The solution's licensing cost is very high."

"Every time we roll out a new version of processes, we have to migrate to a new process. The process of this migration was not very smooth. We later decided that it would be easier for us to stop all processes, deploy a new version and then restart."

"Their Case Management set of features is severely lacking and should be a target for immediate improvement dealing with unpredictable processes inside of organizations."

"There are delays in offering the latest technology, so there is a need to be more responsive to technological changes."

"Existing APIs in the product need to be fine-tuned, made more robust and flexible for adoption."

More Oracle BPM cons

Pricing and Cost Advice

"There is a user-based perpetual license."

"The price is on the higher side."

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"AppWorks is pretty expensive."

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"The licensing model is good."

"Oracle is good, but they're still expensive compared to other vendors."

"The pricing is significantly high, particularly for Brazil where fluctuations in the exchange rate between the dollar and the real can further increase the cost of Oracle licenses."

"It's pried high, this solution is expensive."

"We received the product packaged into the Oracle database solution."

"The pricing is very expensive."

"I don't have information on the exact cost of Oracle BPM because a different team handles that, but it's pretty high. Oracle products are very costly. I would rate pricing for Oracle BPM three out of five. Though the pricing is high, the solution has a lot of features."

"As with all Oracle products, the licensing over VMware is an issue."

More Oracle BPM pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Insurance Company

10%

Retailer

Computer Software Company

17%

Financial Services Firm

16%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

See all answers

What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

See all answers

What do you like most about Oracle BPM?

The solution provides extensive functionalities.

See all answers

What is your experience regarding pricing and costs for Oracle BPM?

The licensing is expensive. It needs to be more affordable, especially in the Kenyan market.

See all answers

What needs improvement with Oracle BPM?

Oracle BPM should ensure its product is aligned with current technology by keeping up with advancements like AI. There are delays in offering the latest technology, so there is a need to be more re...

See all answers

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Product Reports

Buyer's Guide

OpenText AppWorks

April 2025

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Oracle BPM

April 2025

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Also Known As

No data available

Oracle Business Process Management

Overview

OpenText Appworks. AppWorks is OpenText's Enterprise Application Development and Management platform. It allows you to quickly and easily build purpose-specific apps for the enterprise using the web technologies such as HTML5, CSS3 and JavaScript. These apps can connect to the OpenText EIM Suite using RESTful API.

OpenText

The Industry's Most Complete and Unified BPM Solution A complete solution for all types of processes that provides a unified process foundation, user-centric design, and social BPM interaction. Reduces complexity and risk and increases business efficiency, visibility, and agility.

Oracle

Sample Customers

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

State Revenue Office Victoria, New South Wales Health, REDISA, Panduit, Total E&P Indonesie

Buyer's Guide

OpenText AppWorks vs. Oracle BPM

April 2025

Free Report: OpenText AppWorks vs. Oracle BPM

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