OpenText Documentum vs Oracle WebCenter comparison

OpenText and Oracle are both solutions in the Enterprise Content Management category. OpenText is ranked #2 with an average rating of 7.8, while Oracle is ranked #16. OpenText holds a 12.6% mindshare in ECM, compared to Oracle’s 2.3% mindshare. Additionally, 83% of OpenText users are willing to recommend the solution, compared to 70% of Oracle users who would recommend it.

OpenText Documentum

Read 31 OpenText Documentum reviews

3,426 Views
2,572 Comparison Views

83% willing to recommend

Oracle WebCenter

Read 12 Oracle WebCenter reviews

731 Views
563 Comparison Views

70% willing to recommend

OpenText Documentum

Oracle WebCenter

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Executive SummaryUpdated on Nov 4, 2024

Oracle WebCenter and OpenText Documentum compete in the enterprise content management sector. Documentum is perceived to have the upper hand due to its robust features that cater to complex content environments despite its higher costs compared to WebCenter.

Features: Oracle WebCenter offers content integration, collaborative capabilities, and portal development options. OpenText Documentum provides advanced document management, compliance features, and scalability.

Room for Improvement: Oracle WebCenter could enhance its features for complex compliance requirements and improve scalability. OpenText Documentum may work on simplifying its deployment and offering more intuitive user interfaces. Additionally, it could refine its integration processes to reduce the initial learning curve for users.

Ease of Deployment and Customer Service: Oracle WebCenter provides a cloud-based deployment model and reliable customer service with quick response times, making it easier to deploy. OpenText Documentum, although cloud-compatible, requires more complex implementation due to its advanced features but offers robust support that may need detailed guidance.

Pricing and ROI: Oracle WebCenter is generally more budget-friendly with a lower setup cost, leading to attractive ROI due to reduced investment. In contrast, OpenText Documentum demands a higher initial investment reflecting its pricing model but offers substantial long-term returns for enterprises with advanced content management needs.

To learn more, read our detailed OpenText Documentum vs. Oracle WebCenter Report (Updated: April 2025).

Buyer's Guide

OpenText Documentum vs. Oracle WebCenter

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Documentum

Ranking in Enterprise Content Management

2nd

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle WebCenter

Ranking in Enterprise Content Management

16th

Average Rating

7.0

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Customer Experience Management (33rd), Web Content Management (8th), Corporate Portals (Enterprise Information Portals) (5th)

Mindshare comparison

As of April 2025, in the Enterprise Content Management category, the mindshare of OpenText Documentum is 12.6%, up from 10.5% compared to the previous year. The mindshare of Oracle WebCenter is 2.3%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Sunil Mudambi

Founder & Managing Director at 3 Cubed Business Consulting Pte Ltd

Saves time and increases an organization's productivity

It's a great enterprise content management product. Our customers love the product for its stability and scalability. Search is the most useful feature of the solution. The way we retrieve documents is more important than how we store them. There's no use if we can't find a document. It's the most critical feature. My organization works with other customers. We are consultants for OpenText. Our customers have seen a lot of benefits in terms of regulatory compliance. Industries like banking are highly regulated. The product captures the information centrally so everybody in the bank can see the right information at the right time. It is tamper-proof and enables us to return to the document source, which is helpful with legal issues.

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Mehdi Hasankhan

Head of Development and Implementation at Arak Petrochemical Company

Gives me easy access, connection and compatibility with all of the Oracle products

WebCenter content access has a lot of options and flexibility. At this time, I only see one problem: in the sub-content and channels surrounding Windows 10. It only functions with Windows 7 and Windows 8. All of the operating systems in my company are up-to-date and we are using Windows 10. For whatever reason, you can't use the Oracle content on these platforms at all. This lapse is very bad for my company because I can't change the version of Word and downgrade. Maybe it is just a technical problem. But it is a lot of my problem with this solution currently.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."

"It provides possibilities for us to save documents and supporting the business process while doing so."

"It has reduced the amount of paper documents; reducing time and errors in the process."

"The most valuable feature is the management."

"It is quite good."

"I appreciate Documentum's scalability, allowing for vast volumes of content storage."

"The most valuable feature of OpenText Documentum is the versioning."

"OpenText Documentum has improved availability and performance in our organization."

Cons

"The biggest issue for us is the price of the product."

"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"

"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."

"The user interface can be a bit more intuitive."

"Sometimes DocBroker cannot see the DocBase."

"An area that needs to improve is how to reduce storage space on the AWS site."

"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."

"I would like to see performance improvements, especially regarding slow response times."

Pricing and Cost Advice

"OpenText Documentum has announced a new licensing model, which could be more expensive."

"It is quite an expensive product."

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."

"The product is expensive."

"The price is considered affordable now."

"OpenText Documentum's pricing is good."

"The price needs to be lowered."

"WebCenter's pricing is on the higher side."

"The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Government

12%

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Real Estate/Law Firm

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Documentum?

It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.

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What do you like most about OpenText Documentum?

The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.

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What needs improvement with OpenText Documentum?

The price is quite high as the licensing prices are significant.

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Comparisons

SharePoint vs OpenText Documentum

Compared 22% of the time

OpenText Extended ECM vs OpenText Documentum

Compared 19% of the time

IBM FileNet vs OpenText Documentum

Compared 12% of the time

Alfresco vs OpenText Documentum

Compared 11% of the time

Hyland OnBase vs OpenText Documentum

Compared 9% of the time

Product Reports

Buyer's Guide

OpenText Documentum

March 2025

Download OpenText Documentum product report

Buyer's Guide

Oracle WebCenter

March 2025

Download Oracle WebCenter product report

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

WebCenter, FatWire

Overview

OpenText Documentum organizes, preserves and makes information
accessible, while ensuring it adheres to all privacy and security
protocols. Documentum manages content across file stores and integrates
with enterprise applications, including SAP, Salesforce and Microsoft,
to help organizations conquer information management challenges.

Documentum provides integrated support for the entire lifecycle of a
wide range of content; beyond typical office documents to include CAD files, design
templates, rich media, audio, video, instant messaging threads, blog
posts, images and more.

OpenText

Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies.

Oracle

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries

Buyer's Guide

OpenText Documentum vs. Oracle WebCenter

April 2025

Free Report: OpenText Documentum vs. Oracle WebCenter

Find out what your peers are saying about OpenText Documentum vs. Oracle WebCenter and other solutions. Updated: April 2025.

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