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OpenText Documentum vs Oracle WebCenter comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Documentum
Ranking in Enterprise Content Management
2nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Oracle WebCenter
Ranking in Enterprise Content Management
15th
Average Rating
7.0
Reviews Sentiment
6.2
Number of Reviews
12
Ranking in other categories
Customer Experience Management (26th), Web Content Management (7th), Corporate Portals (Enterprise Information Portals) (5th)
 

Mindshare comparison

As of February 2025, in the Enterprise Content Management category, the mindshare of OpenText Documentum is 12.4%, up from 10.6% compared to the previous year. The mindshare of Oracle WebCenter is 2.3%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Sunil Mudambi - PeerSpot reviewer
Saves time and increases an organization's productivity
It's a great enterprise content management product. Our customers love the product for its stability and scalability. Search is the most useful feature of the solution. The way we retrieve documents is more important than how we store them. There's no use if we can't find a document. It's the most critical feature. My organization works with other customers. We are consultants for OpenText. Our customers have seen a lot of benefits in terms of regulatory compliance. Industries like banking are highly regulated. The product captures the information centrally so everybody in the bank can see the right information at the right time. It is tamper-proof and enables us to return to the document source, which is helpful with legal issues.
Mehdi Hasankhan - PeerSpot reviewer
Gives me easy access, connection and compatibility with all of the Oracle products
WebCenter content access has a lot of options and flexibility. At this time, I only see one problem: in the sub-content and channels surrounding Windows 10. It only functions with Windows 7 and Windows 8. All of the operating systems in my company are up-to-date and we are using Windows 10. For whatever reason, you can't use the Oracle content on these platforms at all. This lapse is very bad for my company because I can't change the version of Word and downgrade. Maybe it is just a technical problem. But it is a lot of my problem with this solution currently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"OpenText Documentum has improved availability and performance in our organization."
"It has the ability to categorize and search."
"The product is user-friendly."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"Oracle integrates well with other products to cover Big Data."
"Integration within the solution is very good."
"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."
"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."
"You can move workloads in between sub-servers so that you don't overload a portion of the server."
"WebCenter's interface is very user-friendly."
"A great solution for storing and searching large volumes of documents with easy access."
 

Cons

"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"The licensing model should be changed."
"An area that needs to improve is how to reduce storage space on the AWS site."
"OpenText Documentum's user interface could be improved a little bit."
"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."
"This solution needs to support translation into the Arabic language."
"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."
"Its functions need more stability."
"WebCenter requires a lot of design effort to upload content to our regular system."
"Does not seem to be totally compatible with Windows 10 as of our current version."
"The speed of the backup should be enhanced."
"I would like them to add more Web 2.0 features."
 

Pricing and Cost Advice

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"It is quite an expensive product."
"The product is expensive."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"OpenText Documentum's pricing is good."
"The price is considered affordable now."
"WebCenter's pricing is on the higher side."
"The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."
"The price needs to be lowered."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
13%
Government
11%
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
10%
Real Estate/Law Firm
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The price is quite high as the licensing prices are significant.
What do you like most about Oracle WebCenter?
WebCenter's interface is very user-friendly.
What needs improvement with Oracle WebCenter?
WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.
 

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
WebCenter, FatWire
 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries
Find out what your peers are saying about OpenText Documentum vs. Oracle WebCenter and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.