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OpenText Documentum vs Oracle WebCenter comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024
 

Categories and Ranking

OpenText Documentum
Ranking in Enterprise Content Management
2nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Oracle WebCenter
Ranking in Enterprise Content Management
15th
Average Rating
7.0
Reviews Sentiment
5.4
Number of Reviews
12
Ranking in other categories
Customer Experience Management (23rd), Web Content Management (7th), Corporate Portals (Enterprise Information Portals) (5th)
 

Mindshare comparison

As of December 2024, in the Enterprise Content Management category, the mindshare of OpenText Documentum is 12.2%, up from 10.5% compared to the previous year. The mindshare of Oracle WebCenter is 2.4%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Santosh Koppu - PeerSpot reviewer
Has strong records management,, security, and integration capabilities
It provides extensive accessibility to our content, and it's a vital component in our work processes. We've gained access to a plethora of applications through OpenText, which enables us to enhance our services for customers. One notable example is the integration with Xfinity ECM, a solution that seamlessly integrates with SAP. For instance, when someone working with SAP needs to access a specific invoice document, SAP itself doesn't store these documents, instead, the content related to the invoice number seamlessly flows through Documentum. It offers robust security features and it allows to leverage a variety of plugins from OpenText to enhance security. For example, there are plugins like Trusted Content Services that allow you to encrypt entire documents for added security, though it's essential to be aware that this might impact performance. It is a highly potent content management tool. It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions.
Mehdi Hasankhan - PeerSpot reviewer
Gives me easy access, connection and compatibility with all of the Oracle products
WebCenter content access has a lot of options and flexibility. At this time, I only see one problem: in the sub-content and channels surrounding Windows 10. It only functions with Windows 7 and Windows 8. All of the operating systems in my company are up-to-date and we are using Windows 10. For whatever reason, you can't use the Oracle content on these platforms at all. This lapse is very bad for my company because I can't change the version of Word and downgrade. Maybe it is just a technical problem. But it is a lot of my problem with this solution currently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the management."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"The most valuable feature of OpenText Documentum is the versioning."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"It is quite good."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"The stability is very good."
"Integration within the solution is very good."
"Oracle integrates well with other products to cover Big Data."
"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."
"WebCenter's interface is very user-friendly."
"You can move workloads in between sub-servers so that you don't overload a portion of the server."
"A great solution for storing and searching large volumes of documents with easy access."
"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."
 

Cons

"The user interface can be a bit more intuitive."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"The biggest issue for us is the price of the product."
"The vertical application could be improved."
"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."
"I would like them to add more Web 2.0 features."
"This solution needs to support translation into the Arabic language."
"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."
"Its functions need more stability."
"The speed of the backup should be enhanced."
"WebCenter requires a lot of design effort to upload content to our regular system."
"Does not seem to be totally compatible with Windows 10 as of our current version."
 

Pricing and Cost Advice

"OpenText Documentum's pricing is good."
"It is quite an expensive product."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"The product is expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The price is considered affordable now."
"The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."
"WebCenter's pricing is on the higher side."
"The price needs to be lowered."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
12%
Government
11%
Manufacturing Company
9%
Computer Software Company
12%
Financial Services Firm
9%
Real Estate/Law Firm
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The price is quite high as the licensing prices are significant.
What do you like most about Oracle WebCenter?
WebCenter's interface is very user-friendly.
What needs improvement with Oracle WebCenter?
WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.
 

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
WebCenter, FatWire
 

Learn More

 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries
Find out what your peers are saying about OpenText Documentum vs. Oracle WebCenter and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.