Try our new research platform with insights from 80,000+ expert users

OpenText EnCase eDiscovery vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

OpenText EnCase eDiscovery
Average Rating
7.8
Number of Reviews
8
Ranking in other categories
eDiscovery (6th)
Symantec Endpoint Security
Average Rating
7.6
Number of Reviews
141
Ranking in other categories
Endpoint Protection Platform (EPP) (8th)
 

Mindshare comparison

OpenText EnCase eDiscovery and Symantec Endpoint Security aren’t in the same category and serve different purposes. OpenText EnCase eDiscovery is designed for eDiscovery and holds a mindshare of 3.6%, down 8.4% compared to last year.
Symantec Endpoint Security, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 4.2% mindshare, down 5.0% since last year.
eDiscovery
Endpoint Protection Platform (EPP)
 

Featured Reviews

Alejandro Stromer - PeerSpot reviewer
Jan 4, 2024
A stable and scalable hybrid solution with easy setup
We have experience in engineering and capital projects. It is an add-on to extend project and asset management documentation The solution offers a full tech search and a unique user experience. Also, it is extended within traditional artificial intelligence. The solution could improve…
PedroSoares - PeerSpot reviewer
Nov 4, 2022
Helps us block ports, like TCP and UDP, and we don't need to use Active Directory GPOs to block anything
One suggestion I have for both regular and mobile would be to collect all the information about installed software, such as versions, and give that information to the manager to help with software management. That would be a huge advantage for everyone who administers these tools. For example, EDR gives me some applications with a version linked to a CVE or a MITRE attack. That's really interesting, But we don't know about other software that is installed and that means we need to install and use other software on the workstation to collect that information. If Symantec could do that, it would help managers improve their security, as they would know all the software installed on each device. Because Symantec is already installed on a workstation, it would not be difficult for the agent to collect information about the software installed. It wouldn't need to do anything other than collect and share the information. That would be a huge advantage for the administrator. The more information we have about a device, the more secure we can make it. For example, there are types of software that can open a port that an attacker can use. If we know that such software is installed, we could just act before something happens. If Symantec could collect that software information, it would be amazing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support is excellent."
"It speeds up the process, so I can meet my deadlines."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"It indexes much faster, and is more reflexive because of the Enscripts."
"The solution is very stable."
"It is very easy to managing everything in relation to the implementation and processing. The initial setup is very easy."
"Its response time is the most valuable. It is very quick."
"The most valuable feature is that I don't feel that it is there. It works in the background and doesn't interfere with my daily work. All the scans are done in the background. This is the biggest advantage of this product. It works because I have never been infected since I have been using this solution. Its interface is also very good."
"It is good for detecting signature-based viruses, and it is user friendly."
"I like the additional features that come with it. The firewall feature and the encryption feature that they throw in are good as well. Another thing that I like about Symantec is that it runs on different platforms, not just on Windows."
"With Symantec, I always know this tool will be reliable and with the latest protection."
"Symantec has cloud-based endpoint protection, so whether a user is off the network or on the network, the endpoint will be protected by the cloud."
"The solution is easy to use."
 

Cons

"The reporting is a bit unreliable. It needs to be better."
"In the past, incident response time for tech support was slow."
"Ease of use and learning curve need improvement."
"There were minor UI bugs."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​"
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"As for some features I would like to see, I'd like a retrospective action feature similar to Cisco Secure Endpoint's. Some antiviruses don't allow you to re-scan a product that was in the former scan—for example, if a file was classified as proper, but then for some reason the file was changed, we need an antivirus with retrospective capability. We need EPP and EDR products in a secured environment."
"The platform itself can be improved as there's no way to track how infections get into the organization."
"I would like to see improvements in the anti-virus and the device control features."
"The solution already has support for Windows, Mac, and Linux but it could improve by having better support for Linux. We have run into some problems when there are upgrades. If they can improve this point, Symantec would be good for endpoint protection as well as for a critical server."
"There was an administrative feature, which was available in the previous version, which has been removed. We would like that feature to be added again."
"Need to improved orchestration for broken clients fixes."
"SONAR could be improved. The false/positive rate is a little high."
"If a machine is infected by ransomware, it's hard to recover the data. We don't have any data on the client, so we're not overly concerned about that. Still, it would be nice to have this feature if there are any future problems."
 

Pricing and Cost Advice

"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"EnCase is an affordable solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"​The product is affordable and user-friendly.​"
"The pricing was one of the factors that led us to choose this product."
"Symantec is expensive."
"Symantec Endpoint Security's pricing is okay. It is cheaper compared to other products."
"We pay our licensing fees on a yearly basis, and everything is included in that price."
"We receive a discounted price for this solution because we are a non-profit organization."
"Pricing and licensing for our country is very good. It's not that expensive and the endpoint security is very good. It's not as cheap as some others, but they are not as good."
"The licensing is okay. Symantec has a very granular licensing model, so you only buy what you need."
"The pricing is as per the environment. If all the features are there, there will be a cost for them. There were no additional costs for me. Support and other things were included in the pricing."
report
Use our free recommendation engine to learn which eDiscovery solutions are best for your needs.
814,649 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
14%
Energy/Utilities Company
9%
Government
9%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for OpenText EnCase eDiscovery?
I rate the product’s pricing a five out of ten, where one is cheap and ten is expensive.
What is your primary use case for OpenText EnCase eDiscovery?
We have experience in engineering and capital projects. It is an add-on to extend project and asset management documentation.
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

EnCase eDiscovery
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Learn More

 

Overview

 

Sample Customers

Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Find out what your peers are saying about OpenText EnCase eDiscovery vs. Symantec Endpoint Security and other solutions. Updated: January 2020.
814,649 professionals have used our research since 2012.