OpenText Extended ECM vs Oracle WebCenter comparison

OpenText and Oracle are both solutions in the Enterprise Content Management category. OpenText is ranked #3 with an average rating of 7.7, while Oracle is ranked #15 with an average rating of 7.0. OpenText holds a 11.5% mindshare in ECM, compared to Oracle’s 2.4% mindshare. Additionally, 96% of OpenText users are willing to recommend the solution, compared to 70% of Oracle users who would recommend it.

OpenText Extended ECM

Read 20 OpenText Extended ECM reviews

3,411 Views
2,657 Comparison Views

96% willing to recommend

Oracle WebCenter

Read 12 Oracle WebCenter reviews

787 Views
631 Comparison Views

70% willing to recommend

OpenText Extended ECM

Oracle WebCenter

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Executive SummaryUpdated on Nov 4, 2024

Oracle WebCenter and OpenText Extended ECM are both in the enterprise content management category. OpenText Extended ECM appears to have the upper hand due to its comprehensive features and perceived value, despite Oracle WebCenter offering attractive pricing and support.

Features: Oracle WebCenter provides strong collaboration tools, seamless integration within the Oracle suite, and easy portal design customization. OpenText Extended ECM offers robust document management, seamless SAP integration, and advanced permissions and security models.

Room for Improvement: Oracle WebCenter needs improvement in integration complexities, deployment processes, and personalized customer service. OpenText Extended ECM could improve on initial setup time, customer onboarding, and simplifying user interfaces across different industries.

Ease of Deployment and Customer Service: OpenText Extended ECM uses a modular deployment approach, offering flexibility and proactive customer service. Oracle WebCenter may require a more complex deployment due to its integration with existing Oracle environments, with competent but less personalized support.

Pricing and ROI: Oracle WebCenter offers lower initial setup costs, appealing to cost-conscious buyers within the Oracle ecosystem. OpenText Extended ECM justifies higher setup costs with significant ROI through efficiency gains in document management and deep integration capabilities.

To learn more, read our detailed OpenText Extended ECM vs. Oracle WebCenter Report (Updated: January 2025).

Buyer's Guide

OpenText Extended ECM vs. Oracle WebCenter

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Extended ECM

Ranking in Enterprise Content Management

3rd

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Content Collaboration Platforms (11th)

Oracle WebCenter

Ranking in Enterprise Content Management

15th

Average Rating

7.0

Reviews Sentiment

5.4

Number of Reviews

Ranking in other categories

Customer Experience Management (26th), Web Content Management (7th), Corporate Portals (Enterprise Information Portals) (5th)

Mindshare comparison

As of January 2025, in the Enterprise Content Management category, the mindshare of OpenText Extended ECM is 11.5%, up from 10.2% compared to the previous year. The mindshare of Oracle WebCenter is 2.4%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Mukesh Giri

Senior Solution Architect at Freeport LNG Development, L.P.

Offers an engineering document management system and supports multiple database partners

Our company has implemented a few customized application integrations in-house with OpenText Extended ECM, but we haven't tried any large integrations with high-end vendors. The product's maintenance depends on the number of user capacity licenses. Due to its complexities, Deploying OpenText Extended ECM for engineering use cases can be highly time-consuming. For engineering use cases, sketches of each file of GB size can be stored and managed by OpenText Extended ECM. The solution is being used mainly in our organization for applications built in Texas, but I have personally carried out OpenText Extended ECM deployments in the US for one of the customers. The applications' network and WAN are hosted internally in our organization.

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Mehdi Hasankhan

Head of Development and Implementation at Arak Petrochemical Company

Gives me easy access, connection and compatibility with all of the Oracle products

WebCenter content access has a lot of options and flexibility. At this time, I only see one problem: in the sub-content and channels surrounding Windows 10. It only functions with Windows 7 and Windows 8. All of the operating systems in my company are up-to-date and we are using Windows 10. For whatever reason, you can't use the Oracle content on these platforms at all. This lapse is very bad for my company because I can't change the version of Word and downgrade. Maybe it is just a technical problem. But it is a lot of my problem with this solution currently.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."

"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."

"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."

"Simplicity to roll out, features available, customization options."

"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."

"An SAP user can store documents directly into OpenText without a connector."

"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."

"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."

More OpenText Extended ECM pros

"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."

"Integration within the solution is very good."

"A great solution for storing and searching large volumes of documents with easy access."

"You can move workloads in between sub-servers so that you don't overload a portion of the server."

"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."

"Oracle integrates well with other products to cover Big Data."

"WebCenter's interface is very user-friendly."

Cons

"Pricing could be improved and the stability or the performance needs improvement, which is very important."

"We are looking for new, advanced UI features. Currently, the UI does not look great."

"The solution should work better with partners and be more developer-friendly."

"More out-of-the-box automation features should be added to OpenText Extended ECM."

"The tool's documentation is not proper and has missing information like steps."

"The solution needs to improve the user interface."

"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."

"OpenText Extended ECM's user interface could be improved."

More OpenText Extended ECM cons

"I would like them to add more Web 2.0 features."

"Its functions need more stability."

"Does not seem to be totally compatible with Windows 10 as of our current version."

"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."

"The speed of the backup should be enhanced."

"This solution needs to support translation into the Arabic language."

"WebCenter requires a lot of design effort to upload content to our regular system."

"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."

Pricing and Cost Advice

"Both Open Text ECM and IBM File share are expensive."

"The product is pricey."

"The total cost of the product will vary on the capabilities required"

"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."

"The tool's pricing is confusing to the end customer."

"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."

"OpenText Extended ECM is an expensive solution."

"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."

More OpenText Extended ECM pricing and cost advice

"The price needs to be lowered."

"WebCenter's pricing is on the higher side."

"The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."

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Top Industries

By visitors reading reviews

Government

14%

Computer Software Company

12%

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

11%

Financial Services Firm

Real Estate/Law Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about OpenText Content Suite Platform?

We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...

See all answers

What is your experience regarding pricing and costs for OpenText Content Suite Platform?

OpenText itself is a too expensive tool. But why the reason customers opt for is OpenText is one of the best and provides very good complex data with their managers.

See all answers

What needs improvement with OpenText Content Suite Platform?

There are some workflows which need to be more user-friendly. We need to improve here on the specific map of the developers. Also, the support from OpenText is really difficult. Honestly, I had a v...

See all answers

What do you like most about Oracle WebCenter?

WebCenter's interface is very user-friendly.

See all answers

What is your experience regarding pricing and costs for Oracle WebCenter?

WebCenter's pricing is on the higher side.

See all answers

What needs improvement with Oracle WebCenter?

WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.

See all answers

Comparisons

OpenText Documentum vs OpenText Extended ECM

Compared 22% of the time

SharePoint vs OpenText Extended ECM

Compared 20% of the time

IBM FileNet vs OpenText Extended ECM

Compared 16% of the time

Hyland OnBase vs OpenText Extended ECM

Compared 7% of the time

OpenText Content Manager vs OpenText Extended ECM

Compared 7% of the time

More OpenText Extended ECM Competitors

Oracle Content Management vs Oracle WebCenter

Compared 39% of the time

SharePoint vs Oracle WebCenter

Compared 19% of the time

Adobe Experience Manager vs Oracle WebCenter

Compared 15% of the time

WebLogic Suite vs Oracle WebCenter

Compared 10% of the time

IBM FileNet vs Oracle WebCenter

Compared 9% of the time

More Oracle WebCenter Competitors

Product Reports

Buyer's Guide

OpenText Extended ECM

January 2025

Download OpenText Extended ECM product report

Buyer's Guide

Oracle WebCenter

January 2025

Download Oracle WebCenter product report

Also Known As

OpenText Content Suite Platform, OpenText Core Share

WebCenter, FatWire

Learn More

OpenText

Oracle

Overview

OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies.

Sample Customers

ATCO Australia, MSIG Asia, Orica, Salt River Project

Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries

Buyer's Guide

OpenText Extended ECM vs. Oracle WebCenter

January 2025

Free Report: OpenText Extended ECM vs. Oracle WebCenter

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