Oracle BPEL vs ServiceNow Orchestration comparison

Oracle and ServiceNow are both solutions in the Process Automation category. Oracle is ranked #34 with an average rating of 7.0, while ServiceNow is ranked #9 with an average rating of 8.2. Oracle holds a 0.9% mindshare in PA, compared to ServiceNow’s 3.2% mindshare. Additionally, 75% of Oracle users are willing to recommend the solution, compared to 93% of ServiceNow users who would recommend it.

Oracle BPEL

Read 4 Oracle BPEL reviews

746 Views
746 Comparison Views

75% willing to recommend

ServiceNow Orchestration

Read 16 ServiceNow Orchestration reviews

1,954 Views
1,915 Comparison Views

93% willing to recommend

Oracle BPEL

ServiceNow Orchestration

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

Oracle BPEL and ServiceNow Orchestration are key players in the enterprise system integration and automation category. Each product shows distinct advantages, with ServiceNow Orchestration taking the upper hand with its extensive features, while Oracle BPEL holds pricing and support satisfaction benefits.

Features: Oracle BPEL offers robust process management, extensive integration capabilities, and seamless compatibility with Oracle ecosystems. ServiceNow Orchestration stands out with comprehensive automation features, seamless integration with ServiceNow modules, and a unified approach to IT workflows.

Room for Improvement: Oracle BPEL could benefit from simplifying its technical setup process and enhancing compatibility beyond Oracle environments. It may also improve its user interface for better accessibility. ServiceNow Orchestration, while strong in automation, could enhance its integration with non-ServiceNow systems and address occasional stability issues. Its higher cost requires closer attention to affordability.

Ease of Deployment and Customer Service: Oracle BPEL demands a technical setup, fitting for Oracle-aligned environments but adds complexity. ServiceNow Orchestration offers a smoother and quicker deployment experience with robust customer service support, easing the path for organizations seeking rapid integration.

Pricing and ROI: Oracle BPEL is attractive for its competitive pricing, especially for Oracle-centric businesses, providing ROI through cost-effectiveness. ServiceNow Orchestration, despite a higher initial setup cost, delivers substantial ROI via efficient automation and reduced operational impediments, presenting a compelling long-term value proposition.

To learn more, read our detailed Oracle BPEL vs. ServiceNow Orchestration Report (Updated: December 2025).

Buyer's Guide

Oracle BPEL vs. ServiceNow Orchestration

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle BPEL

Ranking in Process Automation

34th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

ServiceNow Orchestration

Ranking in Process Automation

9th

Average Rating

8.2

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Process Automation category, the mindshare of Oracle BPEL is 0.9%, up from 0.7% compared to the previous year. The mindshare of ServiceNow Orchestration is 3.2%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
ServiceNow Orchestration	3.2%
Oracle BPEL	0.9%
Other	95.9%

Process Automation

Featured Reviews

Posham Nampelli

Architecture and Consulting at Synaptics Inc

A highly scalable solution that provides various features for the execution of business processes

I'm a consultant. I do architecting, designing, and development. I have used two versions, 1.1 and 2.0. I’m unsure about the prices because I oversee the development and implementation. I'll highly recommend the product depending on an organization’s requirements. As someone who has worked with BPEL for 13 years, I highly recommend the product for an on-premise or hybrid integration. Multiple products or alternate solutions have come into the integration domain. However, the product has been in the industry from SOA 11g to SOA 12c and OIC. Though there are multiple competitors, the product has been here for a long time and has been helping multiple customers improve their business. Overall, I rate the solution a nine or nine and a half out of ten.

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Claude-Yameogo

Consultant at a comms service provider with 1,001-5,000 employees

Has helped orchestrate processes and integrate workflows across cloud environments

I recommend ServiceNow Orchestration for larger companies because they have the capability to manage complex environments where it performs better. I promote low-code solutions for these implementations. I don't currently have an idea regarding the pre-built integrations of ServiceNow Orchestration, but I plan to check my area to determine what added value it can bring. I would rate this solution a nine overall.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the support for human tasks."

"The product has everything we need."

"What I find the most valuable about Oracle BPEL is that it saves me time."

"The solution is very seamless and fast."

"The solution effectively automates business processes."

"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."

"The iTerm suite is also crucial for visibility and optimization."

"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."

"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time."

"Great with IT processes and business processes."

"The product has a flexible interface for development."

"I use it to orchestrate processes and integration features to gather and update data during specified timeframes or exchange data in real-time when changes occur based on certain criteria."

More ServiceNow Orchestration pros

Cons

"In the next release, I would like to see REST improved and new technologies for microservices. I'd like to see more containers for separating containers."

"Some user-defined functions for transformation must be added to the next release of the solution."

"The solution's integration with SAP should be seamless because some formats are not accepted in SAP but are accepted in Oracle BPEL."

"They need to have support for new protocols like GraphQL and possibly some out-of-the-box adapters for SAP and other big systems."

"Efficiency of some features could be improved."

"From my space, the only thing that I can say is the spinning up with Google Cloud Services."

"If I compare the interface of ServiceNow Orchestration with Boomi, it is easier to use Boomi than ServiceNow Orchestration."

"The third-party integrations are challenging when the tools are not from ServiceNow partners. This presents issues when integrating solutions from other vendors."

"If I compare the interface of ServiceNow Orchestration with Boomi, it is easier to use Boomi than ServiceNow Orchestration."

"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."

"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."

"It is a highly complex platform to work on."

More ServiceNow Orchestration cons

Pricing and Cost Advice

"The product is moderately priced."

"The solution's pricing is moderate and not expensive."

"The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."

"This is an expensive product, but it is the best in the market considering the features and lack of competitors."

"Pricing is custom to every customer."

"ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."

"It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."

"The solution is costly and orchestrations are very expensive."

"In terms of price, this solution is at the higher end of what you'll find."

"It is not very expensive."

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Top Industries

By visitors reading reviews

Manufacturing Company

15%

Performing Arts

13%

Financial Services Firm

Construction Company

Financial Services Firm

21%

Manufacturing Company

Computer Software Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	4
Large Enterprise	9

Questions from the Community

What needs improvement with Oracle BPEL?

They need to have support for new protocols like GraphQL and possibly some out-of-the-box adapters for SAP and other big systems. It should be better if the SAP adapter were included in the bundle.

See all answers

What is your primary use case for Oracle BPEL?

We primarily use Oracle BPEL for process automation. It is used for workflows for documents, data transfers, and other processes implemented for our customers.

See all answers

What advice do you have for others considering Oracle BPEL?

It depends on your needs. Oracle BPEL is suitable for enterprise-wide systems. However, if you're building something smaller or don't know precisely what you need, it's better to start with somethi...

See all answers

What do you like most about ServiceNow Orchestration?

The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in l...

See all answers

What is your experience regarding pricing and costs for ServiceNow Orchestration?

The cost of ServiceNow Orchestration is considered medium; it is expensive but powerful. I would rate the pricing experience as a six out of ten.

See all answers

What needs improvement with ServiceNow Orchestration?

If I compare the interface of ServiceNow Orchestration with Boomi, it is easier to use Boomi than ServiceNow Orchestration. Boomi is an ESB with orchestration features to integrate and exchange dat...

See all answers

Comparisons

Flowable vs Oracle BPEL

Compared 32% of the time

Camunda vs Oracle BPEL

Compared 26% of the time

Control-M vs Oracle BPEL

Compared 24% of the time

Pega Platform vs Oracle BPEL

Compared 18% of the time

More Oracle BPEL Competitors

Camunda vs ServiceNow Orchestration

Compared 33% of the time

Control-M vs ServiceNow Orchestration

Compared 14% of the time

Temporal vs ServiceNow Orchestration

Compared 8% of the time

Nintex Process Platform vs ServiceNow Orchestration

Compared 7% of the time

IBM BPM vs ServiceNow Orchestration

Compared 5% of the time

More ServiceNow Orchestration Competitors

Product Reports

Buyer's Guide

Process Automation

December 2025

Download Oracle BPEL product report

Buyer's Guide

ServiceNow Orchestration

December 2025

Download ServiceNow Orchestration product report

Also Known As

BPEL Process Manager

No data available

Overview

Oracle BPEL (Business Process Execution Language) Process Manager is a tool for designing and running business processes. This product provides a comprehensive, standardsÂbased and easy to use solution for creating, deploying and managing crossÂapplication business processes with both automated and human workflow steps â all in a serviceÂoriented architecture. Oracle BPEL Process Manager is a powerful integration tool for the enterprise. Its ability to connect to external systems and process, mixed with its support for a variety of presentation technologies makes it an ideal tool for defining and implementing business process logic.

Oracle

ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

ServiceNow

Sample Customers

Nacional Monte de Piedad IAP, Bimbo S.A. de C.V., Intelligent Pathways, DVZ Datenverarbeitungszentrum Mecklenburg-Vorpommern GmbH, Arqiva

experian, BEACHBODY, HealthPartners, Banosoft

Buyer's Guide

Oracle BPEL vs. ServiceNow Orchestration

December 2025

Free Report: Oracle BPEL vs. ServiceNow Orchestration

Find out what your peers are saying about Oracle BPEL vs. ServiceNow Orchestration and other solutions. Updated: December 2025.

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