Oracle BPEL vs ServiceNow Orchestration comparison

Oracle and ServiceNow are both solutions in the Process Automation category. Oracle is ranked #25 with an average rating of 7.7, while ServiceNow is ranked #11 with an average rating of 8.3. Oracle holds a 0.6% mindshare in PA, compared to ServiceNow’s 4.1% mindshare. Additionally, 75% of Oracle users are willing to recommend the solution, compared to 92% of ServiceNow users who would recommend it.

Oracle BPEL

Read 4 Oracle BPEL reviews

528 Views
218 Comparison Views

75% willing to recommend

ServiceNow Orchestration

Read 16 ServiceNow Orchestration reviews

2,130 Views
1,563 Comparison Views

92% willing to recommend

Oracle BPEL

ServiceNow Orchestration

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

Oracle BPEL and ServiceNow Orchestration are key players in the enterprise system integration and automation category. Each product shows distinct advantages, with ServiceNow Orchestration taking the upper hand with its extensive features, while Oracle BPEL holds pricing and support satisfaction benefits.

Features: Oracle BPEL offers robust process management, extensive integration capabilities, and seamless compatibility with Oracle ecosystems. ServiceNow Orchestration stands out with comprehensive automation features, seamless integration with ServiceNow modules, and a unified approach to IT workflows.

Room for Improvement: Oracle BPEL could benefit from simplifying its technical setup process and enhancing compatibility beyond Oracle environments. It may also improve its user interface for better accessibility. ServiceNow Orchestration, while strong in automation, could enhance its integration with non-ServiceNow systems and address occasional stability issues. Its higher cost requires closer attention to affordability.

Ease of Deployment and Customer Service: Oracle BPEL demands a technical setup, fitting for Oracle-aligned environments but adds complexity. ServiceNow Orchestration offers a smoother and quicker deployment experience with robust customer service support, easing the path for organizations seeking rapid integration.

Pricing and ROI: Oracle BPEL is attractive for its competitive pricing, especially for Oracle-centric businesses, providing ROI through cost-effectiveness. ServiceNow Orchestration, despite a higher initial setup cost, delivers substantial ROI via efficient automation and reduced operational impediments, presenting a compelling long-term value proposition.

To learn more, read our detailed Oracle BPEL vs. ServiceNow Orchestration Report (Updated: April 2025).

Buyer's Guide

Oracle BPEL vs. ServiceNow Orchestration

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle BPEL

Ranking in Process Automation

25th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

ServiceNow Orchestration

Ranking in Process Automation

11th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of Oracle BPEL is 0.6%, up from 0.6% compared to the previous year. The mindshare of ServiceNow Orchestration is 4.1%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Posham Nampelli

Architecture and Consulting at Synaptics Inc

A highly scalable solution that provides various features for the execution of business processes

I'm a consultant. I do architecting, designing, and development. I have used two versions, 1.1 and 2.0. I’m unsure about the prices because I oversee the development and implementation. I'll highly recommend the product depending on an organization’s requirements. As someone who has worked with BPEL for 13 years, I highly recommend the product for an on-premise or hybrid integration. Multiple products or alternate solutions have come into the integration domain. However, the product has been in the industry from SOA 11g to SOA 12c and OIC. Though there are multiple competitors, the product has been here for a long time and has been helping multiple customers improve their business. Overall, I rate the solution a nine or nine and a half out of ten.

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ShaheenKapery

Solutions Architect at Altron

Easy to integrate, stable solution and incredibly good customer service

It is a long setup. It was customized to our company's requirements. Bearing in mind that there is not just an IT team. You've got an IT team consisting of end-users, consulting, and user support sides. Install support, ServiceNow support, application support, and so on. What ServiceNow does is it's really good at getting the tickets to the right person. That's the power of it. There's no issue with it. But you need to set that up in advance. You need to know the structure and who is responsible for each task. The initial setup does take a long time, and the organization might face some issues. But once you've got that resolved, it's amazing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product has everything we need."

"What I find the most valuable about Oracle BPEL is that it saves me time."

"The most valuable feature is the support for human tasks."

"The solution is very seamless and fast."

"The iTerm suite is also crucial for visibility and optimization."

"It has competitive AI capabilities."

"It's probably the best product out there."

"It is a very stable product, highly affordable."

"The product has a flexible interface for development."

"The solution effectively automates business processes."

"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time."

"There are a lot of ready to use orchestration custom packs."

More ServiceNow Orchestration pros

Cons

"Some user-defined functions for transformation must be added to the next release of the solution."

"They need to have support for new protocols like GraphQL and possibly some out-of-the-box adapters for SAP and other big systems."

"The solution's integration with SAP should be seamless because some formats are not accepted in SAP but are accepted in Oracle BPEL."

"In the next release, I would like to see REST improved and new technologies for microservices. I'd like to see more containers for separating containers."

"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."

"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."

"The deployment requires awareness among the project staff."

"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."

"It is a highly complex platform to work on."

"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."

"ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."

"Efficiency of some features could be improved."

More ServiceNow Orchestration cons

Pricing and Cost Advice

"The solution's pricing is moderate and not expensive."

"The product is moderately priced."

"It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."

"The solution is costly and orchestrations are very expensive."

"Pricing is custom to every customer."

"The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."

"It is not very expensive."

"This is an expensive product, but it is the best in the market considering the features and lack of competitors."

"In terms of price, this solution is at the higher end of what you'll find."

"ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Financial Services Firm

13%

Computer Software Company

12%

Government

11%

Financial Services Firm

21%

Computer Software Company

13%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Oracle BPEL?

The product has everything we need.

See all answers

What needs improvement with Oracle BPEL?

They need to have support for new protocols like GraphQL and possibly some out-of-the-box adapters for SAP and other big systems. It should be better if the SAP adapter were included in the bundle.

See all answers

What is your primary use case for Oracle BPEL?

We primarily use Oracle BPEL for process automation. It is used for workflows for documents, data transfers, and other processes implemented for our customers.

See all answers

What do you like most about ServiceNow Orchestration?

The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in l...

See all answers

What is your experience regarding pricing and costs for ServiceNow Orchestration?

Pricing is custom to every customer.

See all answers

What needs improvement with ServiceNow Orchestration?

I remember last time I said there is no need for improvement. It's fine. Due to the limited scope, I cannot comment further. However, it should be integrated with AI and messaging or chatting featu...

See all answers

Comparisons

Camunda vs Oracle BPEL

Compared 48% of the time

Flowable vs Oracle BPEL

Compared 32% of the time

Bonita vs Oracle BPEL

Compared 20% of the time

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Camunda vs ServiceNow Orchestration

Compared 55% of the time

Control-M vs ServiceNow Orchestration

Compared 15% of the time

IBM BPM vs ServiceNow Orchestration

Compared 7% of the time

Temporal vs ServiceNow Orchestration

Compared 6% of the time

Microsoft System Center Orchestrator vs ServiceNow Orchestration

Compared 4% of the time

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Product Reports

Buyer's Guide

Process Automation

April 2025

Download Oracle BPEL product report

Buyer's Guide

ServiceNow Orchestration

March 2025

Download ServiceNow Orchestration product report

Also Known As

BPEL Process Manager

No data available

Overview

Oracle BPEL (Business Process Execution Language) Process Manager is a tool for designing and running business processes. This product provides a comprehensive, standardsÂbased and easy to use solution for creating, deploying and managing crossÂapplication business processes with both automated and human workflow steps â all in a serviceÂoriented architecture. Oracle BPEL Process Manager is a powerful integration tool for the enterprise. Its ability to connect to external systems and process, mixed with its support for a variety of presentation technologies makes it an ideal tool for defining and implementing business process logic.

Oracle

ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

ServiceNow

Sample Customers

Nacional Monte de Piedad IAP, Bimbo S.A. de C.V., Intelligent Pathways, DVZ Datenverarbeitungszentrum Mecklenburg-Vorpommern GmbH, Arqiva

experian, BEACHBODY, HealthPartners, Banosoft

Buyer's Guide

Oracle BPEL vs. ServiceNow Orchestration

April 2025

Free Report: Oracle BPEL vs. ServiceNow Orchestration

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