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Oracle E-Business Suite vs SAP HCM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle E-Business Suite
Ranking in Benefits Administration
6th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
153
Ranking in other categories
Field Service Management (1st), ERP (6th), Activity Based Costing Software (1st), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
SAP HCM
Ranking in Benefits Administration
3rd
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
56
Ranking in other categories
Talent Management (3rd), Cloud HCM (3rd)
 

Mindshare comparison

As of February 2025, in the Benefits Administration category, the mindshare of Oracle E-Business Suite is 4.8%, down from 5.3% compared to the previous year. The mindshare of SAP HCM is 13.6%, up from 12.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Renelia Villanueva - PeerSpot reviewer
Efficient payroll processing with comprehensive attendance management
I am currently heading the payroll benefits and HRIS team here in Manila. We are using SAP HCM on-premises, and we implemented SuccessFactors focusing on Employee Central and GMPM SAP HCM has helped a lot due to the always changing government regulations pertaining to taxation, social security…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On-Time Payroll and its features are user-friendly."
"An integrated platform with an easy of integration to a third-party system."
"Oracle E-Business Suite improves forecast accuracy, reduces costs, and increases manufacturing capacity."
"The financial module has excellent features that many find valuable, while the HCM module is also highly regarded."
"Very flexible in terms of configurations and it's capable of integrations."
"The on-premises solution has maturity in features but also flex fields."
"The supplier invoice payment process is very easy and is integrated from the requisition to the payment (and to creating the asset)."
"The order management is excellent."
"The user interface is the solution's most valuable feature. It makes it easy for us to use."
"We are satisfied with the reporting by SAP HCM."
"The integration between the different models like personnel administration, work management, payroll, and time management are the most valuable and key features."
"The technical support is quite good."
"Payroll is always the central area the tool focuses on. It needs to ensure things are flowing, employees are paid on time, and there are no issues related to location, pay, or hiring. SAP HCM helps observe all the work, from hiring to paying paychecks every month. It's a system that depends on the data you input. You don't want to work with bad data and expect miracles. If the data isn't clean, it's more work."
"It's very suitable for large, multi-geography companies but also very suitable for medium companies with multi-geography operations."
"SAP HCM has a good performance."
"The most valuable feature is Organizational Management (OM)."
 

Cons

"Additional improvements could include better healthcare management functionalities, such as specialized modules for OPD and IPD for patients."
"We need more user-friendly fast formulas for all HRMS modules."
"There are some enhancements in the process itself that is needed in the application. In the cloud version, they covered some of these areas and requirements but the on-premise version has to catch up."
"Earlier when our organization was small they chose Oracle because in the telecommunication industry everybody was using Oracle. Our company has grown to a size where our particularly billing phase has created some challenges and now we are looking at alternate solutions. There is not a billing engine or module that you can buy from Oracle that can be added to this EBS solution to fix our problem. They should add a billing module or engine to the solution."
"Sometimes I have issues with the performance tuning."
"The on-premises version of this solution can be difficult to expand, compared to its cloud version. The on-premises version is also more limited, versus the cloud version that has a lot of improvements. Maintaining this solution is also too costly."
"Needs more real-time visualizations, in terms of smarter dashboards and reporting competing with the speed of HANA."
"Oracle E-Business Suite should be more detailed and user-friendly."
"SAP HCM cannot integrate with other third-party applications. One of the drawbacks we encounter with SAP HCM, specifically in payroll management, is the limitation regarding changing payroll areas within the same month. For instance, if an employee transitions from staff to non-staff status during the month, we face difficulties because the system doesn't allow us to change the payroll."
"The organizational management (OM) side needs improvement due to frequent reorganization which makes it tedious to make all the movement changes and combinations."
"The implementation of the solution can be a bit difficult. They should make it easier. If it could be as simple as the SuccessFactors implementation that would be ideal."
"SAP HCM has helped a lot due to the always changing government regulations pertaining to taxation, social security service, and local regulations that change frequently."
"Managing changes in applications can be challenging since it complicates testing and unit testing, resulting in longer testing phases. This time-consuming process often leaves little room for actual work."
"The organizational structure visualization could be improved in future releases. The solution has a very poor interface."
"The current platform is quite rigid and not as flexible and end-user friendly as other HR solutions."
"SAP HCM needs to be more customizable to fit unique organizational processes."
 

Pricing and Cost Advice

"There is an annual licensing fee and you are able to add features depending on the scope of the environment."
"Licensing and costing of Oracle EBS is very complex. We recommend to use a system integrator during the negotiation process since Oracle sales representatives sometime do not know the actual minimum requirements and may oversell the necessary licenses through ignorance."
"The pricing is high."
"We have an annual license to use the Oracle E-Business Suite and we have an enterprise license."
"Considering the market at the moment, Oracle needs to adjust the pricing of this solution."
"In order to minimize the implementation and consultancy costs, business lines should have proper definitions. They need to have a proper way of retrieving their data, which should be structured well."
"Oracle's licenses are not straightforward."
"Compared to other vendors like SAP or Microsoft, the prices for Oracle are reasonable, but they could always be lower."
"We have an annual license for this solution, and the price depends on the number of users."
"Be careful and guard against future changes in licensing."
"In my view, this product is a waste of money for SMB because there are much better products available and licensing is an issue."
"The pricing is not reasonable at all."
"The terms on which you buy licenses might change due to the way they license in a particular product."
"The product is expensive."
"We purchase the product's yearly license."
"The cost depends on the size of the organization. Compared to others, I'd say Oracle is number one, followed by Workday and SAP HCM."
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Top Industries

By visitors reading reviews
Educational Organization
67%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
Computer Software Company
14%
Manufacturing Company
10%
Financial Services Firm
8%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
 

Also Known As

Oracle EBS, OEBS
SAP Human Capital Management
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Find out what your peers are saying about Oracle E-Business Suite vs. SAP HCM and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.