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Oracle E-Business Suite vs SAP HCM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle E-Business Suite
Ranking in Benefits Administration
6th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
153
Ranking in other categories
Field Service Management (1st), ERP (6th), Activity Based Costing Software (1st), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
SAP HCM
Ranking in Benefits Administration
3rd
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
56
Ranking in other categories
Talent Management (3rd), Cloud HCM (3rd)
 

Mindshare comparison

As of April 2025, in the Benefits Administration category, the mindshare of Oracle E-Business Suite is 4.7%, down from 5.2% compared to the previous year. The mindshare of SAP HCM is 12.9%, up from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Renelia Villanueva - PeerSpot reviewer
Efficient payroll processing with comprehensive attendance management
I am currently heading the payroll benefits and HRIS team here in Manila. We are using SAP HCM on-premises, and we implemented SuccessFactors focusing on Employee Central and GMPM SAP HCM has helped a lot due to the always changing government regulations pertaining to taxation, social security…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution offers customization. You'll have the ability to change and add your custom solutions and integrate them with the standard ones."
"Oracle E-Business Suite is a very integrated application. My overall rating is nine out of ten."
"Oracle E-Business Suite is easy to use, and we have enough resources out in the market."
"The financial module has excellent features that many find valuable, while the HCM module is also highly regarded."
"There is essentially one solution for every industry within Oracle — you won't require a third-party solution."
"When correctly configured, this is a very stable solution. We have customers running their process automation manufacturing based off of this solution."
"Valuable features include expense management and the accounting suite of products."
"The on-premises solution has maturity in features but also flex fields."
"We are satisfied with the reporting by SAP HCM."
"I like the talent, recruitment, and learning features the most."
"The compliance management functionality is quite good."
"Customers can create custom infotypes to store any custom data points."
"The most valuable feature, in my view, is the level of exceptions or error messages that come back when something goes wrong."
"When you maintain your data in SAP, you can generate any kind of HR report with one click."
"Sometimes, employees may have pending requests that need approval, so you should check those and clear any errors to ensure smooth processing."
"The stability of the solution is good."
 

Cons

"It would be nice to have more web services."
"The user interface is not completely a web interface, it uses a lot of traffic which costs too much for a large number of users scattered throughout the country as they connect from their terminals to do their tasks."
"The implementation took a long time but it was for many reasons. However, Oracle made sure that the solution and systems were up and running."
"Movement to the cloud should be supported. Product support still needs to be improved."
"Oracle is not keeping up on development of the on-premises version of this product as they are concentrating on cloud solutions."
"We would like to see some automation in this solution."
"Needs more real-time visualizations, in terms of smarter dashboards and reporting competing with the speed of HANA."
"HRMS analyzers should be automatically updated to be the most recent because Oracle support always asks for the latest version of the analyzer output."
"SAP HCM could improve by having more resources and making it more user-friendly. It is complex."
"SAP HCM needs to improve its UI."
"It would be nice if the solution migrated to S/4HANA."
"The product significantly improved our organization by automating many processes, which reduced paperwork and provided clearer, more accurate goals and competencies."
"We are able to optimize a lot of processes but there is always room for improvement."
"A better user interface and greater AI integration are crucial."
"SAP HCM is costly compared to other ERPs like Microsoft Dynamics or Oracle, and I would rate the cost as one out of ten."
"SAP now does the most innovation for the cloud solution and less innovation for the on-premises client."
 

Pricing and Cost Advice

"Pricing for Oracle E-Business Suite is seven out of ten. You must pay extra for maintenance and technical support, apart from standard license fees."
"The licensing cost of Oracle E-Business Suite is quite competitive. It's quite flexible, so it can be adapted to the requirements of my company. For confidentiality purposes, I'm unable to disclose how much Oracle E-Business Suite costs, but I'm rating its cost as eight out of ten."
"Oracle scales the pricing, but E-Business Suite is still very expensive for small to mid-sized businesses."
"Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans."
"Oracle's pricing is on the higher end."
"Oracle has different licensing models available. For example, concurrent user license metric and power unit licensing metric. It is different from product to product, but for the application itself, the license is by the number of users."
"Oracle E-Business Suite is heavy subscriptions based and the solution's upgrades, under the technology licensing, are quite costly. Additionally, support is an extra cost. The price of the solution could be reduced."
"Oracle's licenses are not straightforward."
"You pay per license. There not any costs in addition to the standard licensing fees."
"The product is expensive."
"Licensing is pretty complex. SAP does not have a straight forward way of licensing, and it differs from client to client."
"The solution is cheap."
"The pricing is not reasonable at all."
"We have an annual license for this solution, and the price depends on the number of users."
"The cost of SAP HCM is high, the license should be reduced. SAP HCM has a lot of hidden costs."
"The pricing is around the middle, at a five out of ten. But it depends on the number of licenses. More licenses mean lower per-user costs. You need to understand how to play the volume game and the growth."
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Top Industries

By visitors reading reviews
Educational Organization
67%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
 

Also Known As

Oracle EBS, OEBS
SAP Human Capital Management
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Find out what your peers are saying about Oracle E-Business Suite vs. SAP HCM and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.