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Oracle E-Business Suite vs SAP HCM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle E-Business Suite
Ranking in Benefits Administration
6th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
153
Ranking in other categories
Field Service Management (1st), ERP (6th), Activity Based Costing Software (1st), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
SAP HCM
Ranking in Benefits Administration
3rd
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
56
Ranking in other categories
Talent Management (3rd), Cloud HCM (3rd)
 

Mindshare comparison

As of March 2025, in the Benefits Administration category, the mindshare of Oracle E-Business Suite is 4.7%, down from 5.3% compared to the previous year. The mindshare of SAP HCM is 13.4%, up from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Renelia Villanueva - PeerSpot reviewer
Efficient payroll processing with comprehensive attendance management
I am currently heading the payroll benefits and HRIS team here in Manila. We are using SAP HCM on-premises, and we implemented SuccessFactors focusing on Employee Central and GMPM SAP HCM has helped a lot due to the always changing government regulations pertaining to taxation, social security…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is good."
"It is a solution for GFMIS (Governmental Fiscal Management Information Systems)."
"It provides a well-centered database that is feature rich."
"It's quite secure and fast, and we get an end-to-end solution."
"What we like about Oracle E-Business Suite is that we didn't find any issues with it. In the Indian market, the subscription solutions aren't that suitable, even in terms of the complexity of the regulations, taxes, etc., so that's why we had to go for an on-premise solution that's hosted on the cloud, and we're happy with Oracle E-Business Suite. We also like that Oracle E-Business Suite is quite flexible, and we've also built some bolt-ons and they're working fine."
"Their great technical support is one of the most valuable features."
"The system is very stable."
"It was very easy to integrate the product into our existing infrastructure."
"We've found that the solution has the capability to scale."
"Customers can create custom infotypes to store any custom data points."
"It has the best data management features."
"The integration between the different models like personnel administration, work management, payroll, and time management are the most valuable and key features."
"Recently, the localization versions for different countries were increased, and that added value to the solution."
"We have managed to consolidate our payroll for all India operations on this platform."
"The payroll operations I’ve managed within this and other organizations involve substantial numbers, demonstrating that SAP HCM stable product. As for talent management, we’ve utilized consulting services and supplemented them with various in-house developments. Moreover, we are exploring innovative AI, including chatbots and AI-driven use cases."
"I feel SAP HCM is very competitive and worth the investment given its capability to integrate modules and provide comprehensive value."
 

Cons

"Improvements could be made in mobility for mobile applications or tablets."
"User interface is outdated and not user friendly."
"Not user friendly."
"Additional improvements could include better healthcare management functionalities, such as specialized modules for OPD and IPD for patients."
"The implementation took a long time but it was for many reasons. However, Oracle made sure that the solution and systems were up and running."
"The on-premises version of this solution can be difficult to expand, compared to its cloud version. The on-premises version is also more limited, versus the cloud version that has a lot of improvements. Maintaining this solution is also too costly."
"Pricing is the biggest disadvantage of Oracle."
"Movement of CIP Inventory cannot be monitored in Inventory module when we are using the CIP Account or movement of CIP Inventory in Asset module, which is not flexible like Inventory module."
"We are able to optimize a lot of processes but there is always room for improvement."
"It would be very helpful for our company if a new version was released with the ability to contain all of the things that we have newly introduced in our company."
"There needs to be a renovation of the interface and functionalities of the talent management modules."
"There's still room for improvement. We need end-to-end systems. Only the HR team uses HCM, but employees don't have access to their data. With Employee Central, employees can see their ratings, increment cycles, and other details, making things more transparent."
"SAP HCM could improve by having more resources and making it more user-friendly. It is complex."
"A better user interface and greater AI integration are crucial."
"System usability is a challenge."
"The breadth of functionality offered by SAP HCM comes at a cost."
 

Pricing and Cost Advice

"E-Business Suite's pricing could be lower."
"This is a highly-priced application and would not be affordable for small or medium business domains."
"Considering the market at the moment, Oracle needs to adjust the pricing of this solution."
"Products concerning areas like CRM and ERP should provide value at lesser costs to customers, especially if you consider that the initial cost of implementation is high."
"Oracle has different licensing models available. For example, concurrent user license metric and power unit licensing metric. It is different from product to product, but for the application itself, the license is by the number of users."
"It costs too much."
"Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans."
"Whatever the products you use, you'll be paying a yearly maintenance price or a support price."
"The solution is a little expensive and we are charged per user for the license. The solution can be paid monthly or annually."
"HCM is cheaper than SuccessFactors."
"The solution is cheap."
"The terms on which you buy licenses might change due to the way they license in a particular product."
"You pay per license. There not any costs in addition to the standard licensing fees."
"For implementation, SAP offers little support unless you buy SAP Safeguarding from SAP Consulting."
"SAP is expensive, but if you're using the product, then the expensive product becomes inexpensive. Considering its performance and features, I find it quite reasonable."
"The pricing is around the middle, at a five out of ten. But it depends on the number of licenses. More licenses mean lower per-user costs. You need to understand how to play the volume game and the growth."
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Top Industries

By visitors reading reviews
Educational Organization
68%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
 

Also Known As

Oracle EBS, OEBS
SAP Human Capital Management
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Find out what your peers are saying about Oracle E-Business Suite vs. SAP HCM and other solutions. Updated: March 2025.
842,592 professionals have used our research since 2012.