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Ping Identity Platform vs Salesforce Identity comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Ping Identity Platform
Ranking in Customer Identity and Access Management (CIAM)
2nd
Average Rating
8.2
Number of Reviews
28
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (5th), Data Governance (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Access Management (3rd), Directory Servers (1st)
Salesforce Identity
Ranking in Customer Identity and Access Management (CIAM)
10th
Average Rating
8.0
Number of Reviews
5
Ranking in other categories
Mobile Identity (3rd)
 

Featured Reviews

Dilip Reddy - PeerSpot reviewer
Jul 15, 2024
Easy to use but requires improvements in the area of stability
In my company, we have worked on authorization, and I know that there are different types of grants. We have worked on the authorization code, client credentials, and ROPC grant. There are two types of tokens, like the JWT token and internally managed reference tokens. JWT tokens are useful for finding information related to the claim requests. Internally managed reference tokens are useful for dealing with visual data and information. For the clients to fit the user information, they need to do additional work to fit all the user info into the site, which is to define and validate the token issue and provide the request for VPNs. I worked on the key differences between the authorization code and implicit grant. In the authorization code type, you will have the authorization code issued initially to the client, and the client has to exchange it with the authorization server, like using a DAC channel to get the access token. In implicit grants, tokens are issued right away if the application is a single-page application. We can either use the authorization code or an implicit grant.
Mitesh (Mitesh) Kumar - PeerSpot reviewer
Mar 27, 2024
Adheres to the data privacy regulations of each region, easy to learn and offers strong security features
The single sign-on feature of Salesforce Identity enhances our organization's security posture overall. For example, I recently implemented Identity for a fashion brand in Canada. They were using GitGuard before. From my experience, I saw a lot of complexities with GitGuard, especially when developing core integrations. Salesforce Identity was much easier. We replaced it in a month which took them six months to build. It saves time, and it's very secure. You need permissions for any operation, and data is protected when switching between apps. Salesforce Identity supports compliance with data protection and privacy regulations. Salesforce adheres to the data privacy regulations of each region. The data is always encrypted, and their security is very strong. Even with access, you can't break into the system due to their security settings. It definitely obeys regulations regarding data security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."
"It is a scalable solution...It is a stable solution."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"I like PingFederate."
"This is a user-friendly solution."
"I work on the application onboarding process because we have multiple customers and get data from different sources."
"The solution is stable. We haven't experienced any bugs or glitches."
"The solution is very easy to understand."
"Salesforce Identity is a very user-friendly solution."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
 

Cons

"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"There is room for improvement in the solution, particularly in security."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"The management console needs to be improved. PingID should revise it."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"The solution should allow for better integration with other platforms and the UBT."
"Ping Identity Platform must improve its UI since its management console is complicated."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"Salesforce Identity needs more expertise in the application."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"The product is slow."
 

Pricing and Cost Advice

"Ping offers flexible pricing that's not standardized."
"The pricing is neither too expensive nor too cheap."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"Ping Identity Platform is not an expensive solution."
"The tool is quite affordable."
"The product is costly."
"Ping Identity Platform is not very expensive."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
10%
Manufacturing Company
9%
Healthcare Company
7%
Computer Software Company
16%
Financial Services Firm
11%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
What do you like most about Salesforce Identity?
The single sign-on feature of Salesforce Identity enhances our organization's security posture overall.
What is your primary use case for Salesforce Identity?
We get network-related cases on Salesforce Identity and work on them.
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
No data available
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Find out what your peers are saying about Ping Identity Platform vs. Salesforce Identity and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.