Pipedrive vs Sage CRM comparison

Pipedrive and Sage are both solutions in the CRM category. Pipedrive is ranked #16 with an average rating of 8.1, while Sage is ranked #27 with an average rating of 8.3. Pipedrive holds a 0.9% mindshare in CRM, compared to Sage’s 0.5% mindshare. Additionally, 78% of Pipedrive users are willing to recommend the solution, compared to 77% of Sage users who would recommend it.

Pipedrive

Read 13 Pipedrive reviews

692 Views
288 Comparison Views

78% willing to recommend

Sage CRM

Read 8 Sage CRM reviews

306 Views
190 Comparison Views

77% willing to recommend

Pipedrive

Sage CRM

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 19, 2024

Sage CRM and Pipedrive compete in the CRM category. Sage CRM has an advantage in finance and distribution capabilities, while Pipedrive's sales process management is more intuitive and customizable.

Features: Sage CRM is known for its finance and distribution functionality, robust integration, and tracking capabilities. It offers flexible communication tracking and comprehensive reporting. Pipedrive stands out for its customizable sales process management, user-friendly interface, and automation features, making it ideal for deal tracking.

Room for Improvement: Sage CRM can improve its email and social media interaction, dashboard capabilities, and integration with other platforms. Users seek enhanced user interaction and more feature-rich basic versions. Pipedrive needs to enhance its integration capabilities, documentation, and offer robust automation and segmentation. Users also request better management transparency and form functionalities.

Ease of Deployment and Customer Service: Sage CRM offers on-premises and cloud deployment options, satisfactory technical support, and a comprehensive knowledge base. Pipedrive focuses on cloud deployments, known for good support but could improve integration with existing systems. Both provide responsive customer service, with Sage CRM leveraging an internal team for issue resolution.

Pricing and ROI: Sage CRM is moderately priced and linked to enterprise usage, with higher licensing costs, offering good benefits. Pipedrive is cost-effective, with competitive pricing for smaller companies, offering flexible subscription models and excellent value. Both products provide favorable ROI, but Pipedrive's affordability is a significant advantage.

To learn more, read our detailed Pipedrive vs. Sage CRM Report (Updated: April 2025).

Buyer's Guide

Pipedrive vs. Sage CRM

April 2025

Download the complete report

Helped 847,646 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Pipedrive

Ranking in CRM

16th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Local Government CRM (5th), Opportunity Management (5th), Sales Force Automation (6th)

Sage CRM

Ranking in CRM

27th

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the CRM category, the mindshare of Pipedrive is 0.9%, down from 0.9% compared to the previous year. The mindshare of Sage CRM is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

Vykintas Arlauskas

CTO, Retal Group at RETAL

An easy- to- use and scalable cloud-based CRM tool for managing and tracking

I have noticed that Pipedrive is doing a lot in terms of web cybersecurity and integration with other tools, which is good. However, we haven't integrated it with our ERP system yet, so that might pose a challenge. We'll have to see how it goes. The Integration with artificial intelligence should be available in the next release. In future releases, I would like to have a highly intelligent integration service where you can easily connect PipeDrive with other tools, even if you are not a developer. Perhaps, in the future, this could be achieved through artificial intelligence.

Read full review

Samuel Benavides

Project Manager at Exis TI

Useful employee and client monitoring, reliable, and good online support database

I would encourage people to use this solution. Sage CRM is effective because it allows for all communication, transactions, cases, opportunities, and leads to be accessed by team members. This means that even if an individual is absent, the team can still respond to clients, customers, or suppliers in a timely manner. As a result, there is a high level of efficiency in decision-making and time management with the use of CRM. It is highly flexible. I rate Sage CRM an eight out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Pipedrive's most valuable features are that you can keep the whole information that's related to managing your sales process and you can customize it easily. The person that we have who is customizing Pipedrive is very junior in means of software development or process development. He can easily use it, anyone can use the solution. It has a very easy user interface to customize your processes and apply them to the Pipedrive process."

"The biggest and the best feature is the view that you get when you log in. You have a board like Kanban when you log in, and you've got a column on the left and several other columns that move to the right, depending on where you are in a particular deal. If it's a prospect or someone who is just looking, you move it along the process, and it really helps you keep track of where you are."

"It is a stable platform."

"The most useful thing is the ability to create multiple pipelines and the flexibility in filtering and reporting."

"Pipedrive makes it easy to understand who I'm talking to at a glance. It has all the activities, node features, opportunity interface, deal interface, and time drive deals.The sales process is extremely simple, which saves me time and energy. I can send the document for e-signature and make the most out of my deals. I can automatically send emails and phone calls. You need to do only a little API programming. It offers massive flexibility. You can run an entire enterprise on the platform. The ease of use facilitates huge adoption."

"The solution is pretty easy to use and intuitive."

"The initial setup is straightforward."

"Pipedrive's most valuable feature is reporting and insights. The CRM shows the database and lets the salespeople arrange their daily activities. The insights are essential from a management point of view because it helps the sales staff improve or adjust their whole sales cycle, activities, and quality."

More Pipedrive pros

"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."

"It has been helpful for opportunity management and lease management."

"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."

"The part I like the most is the reporting."

"We have found the solution to be stable."

"The most valuable feature is the case management system, which allows for the customization of workflows and saving solutions."

"The solution's technical support is fast to respond."

"Sage CRM is flexible, customizable, and user-friendly."

Cons

"The platform could be even more robust."

"The form builder works even though it has some shortcomings...Also, the forms don't have the ability to avoid or stop people from signing up if they don't have a corporate email."

"In future releases, I would like to have a highly intelligent integration service where you can easily connect PipeDrive with other tools, even if you are not a developer."

"We are using the lowest version of it. As we become more sophisticated, we might outgrow the tool, but there are features that are available in the higher-level versions, which I'm unfamiliar with, that might be able to meet the needs we would have in the future. They can maybe add some of the features to the basic version or make it more reasonably priced or free."

"You must pay more if you need an additional feature."

"Pipedrive could be more efficient. I want the management to be more transparent so it's easier to monitor the sales team's activities and results and do business forecasting. It would help them to improve the quality of the sales cycle."

"The tool's APIs are challenging. It should also be compliant with HIPAA, FINRA and GLBA. The data centers should be within US so that they are compliant with regulations."

"Pipedrive has some weaknesses against Salesforce. The documentation of Pipedrive could improve. They need more qualified documentation because I had to fix my colleague's work to correct the reports because they did not find how they can do it, or develop reports. There are some misunderstandings about how to do reporting."

More Pipedrive cons

"The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement."

"The scalability of this solution depends on whether you have a team that can configure it for scale."

"Sage CRM doesn't have a dashboard for dynamic reporting."

"Its user interface could be better."

"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."

"With regards to monitoring the transaction with alerts, it could be better."

"I would like Sage to improve their UI."

"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."

Pricing and Cost Advice

"The product is expensive but provides valuable services."

"The price of Pipedrive has been reasonable."

"Pipedrive keeps increasing the prices, which is becoming a bit annoying. It was reasonable when we started, but now they're increasing all the time."

"Pipedrive is relatively more affordable than other solutions."

"As of now, the pricing and value are quite good."

"We pay $1000 a month for the tool."

"On a scale of one to ten, where one is a low price, and ten is a high price, two or three. For us, everything is expensive because this is a startup, but for a normal company, it should be peanuts."

"The solution is affordable."

More Pipedrive pricing and cost advice

"We have a yearly license."

"The product is expensive."

"From an African perspective, the solution is relatively expensive."

"We pay for eight core modules and 20 user licenses and this costs us $1500 per year."

"Though my company has to have a perpetual license per user, there is a need to make annual payments towards the costs attached to the support my organization receives from Sage CRM's technical team."

See which vendors are best for you

Use our free recommendation engine to learn which CRM solutions are best for your needs.

See recommendations

847,646 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

58%

Computer Software Company

Manufacturing Company

Government

Computer Software Company

29%

Government

13%

Manufacturing Company

10%

Financial Services Firm

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Pipedrive?

The most valuable feature is the ability to create timelines and custom fields.

See all answers

What is your experience regarding pricing and costs for Pipedrive?

The pricing is satisfactory.

See all answers

What needs improvement with Pipedrive?

New features sometimes seem bolted on rather than being smooth.

See all answers

What do you like most about Sage CRM?

The solution's technical support is fast to respond.

See all answers

What is your experience regarding pricing and costs for Sage CRM?

The product is expensive.

See all answers

What needs improvement with Sage CRM?

The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement.

See all answers

Comparisons

Apollo.io vs Pipedrive

Compared 72% of the time

Odoo vs Pipedrive

Compared 10% of the time

Zoho CRM vs Pipedrive

Compared 9% of the time

Microsoft Dynamics CRM vs Pipedrive

Compared 9% of the time

More Pipedrive Competitors

Microsoft Dynamics CRM vs Sage CRM

Compared 100% of the time

More Sage CRM Competitors

Product Reports

Buyer's Guide

Pipedrive

March 2025

Download Pipedrive product report

Buyer's Guide

CRM

March 2025

Download Sage CRM product report

Also Known As

PipelineDeals

No data available

Overview

Pipedrive CRM, a SOC 2 Certified Service Provider, is built around activity-based selling. It ensures total visibility through its Pipeline Management tool with a clear visual interface that prompts you to take action, remain organized and stay in control of a complex sales process, Sales Reporting that provides visual report, understands pipeline metrics, tracks and tests sales process and shows sales split by product. Pipedrive CRM boosts productivity, optimizes the Sales Process, It has an import/export feature that safeguards against human error. It is fully customizable, has multiple usage possibilities and can automatically creates contacts in your pipeline.

Pipedrive

SageCRM software automates sales tasks such as creating quotes and orders, forecasting sales, progressing leads, and converting them to opportunities using sales workflows. Using CRM software, your marketing team can identify the sources of leads, opportunities and closed sales. They can also find customer information for upcoming campaigns and send targeted email marketing campaigns. When customers place orders for your products or services after these marketing campaigns, you can track these orders using an ERP or business management solution. It can be fully integrated CRM or Sage Sales, Marketing, Service modules to suit your business needs.

Sage

Sample Customers

Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo

Avis, Fuji Xerox, Formula 1

Buyer's Guide

Pipedrive vs. Sage CRM

April 2025

Free Report: Pipedrive vs. Sage CRM

Find out what your peers are saying about Pipedrive vs. Sage CRM and other solutions. Updated: April 2025.

DOWNLOAD NOW

847,646 professionals have used our research since 2012.

See our Pipedrive vs. Sage CRM report.

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.