PRTG Network Monitor vs Pulseway comparison

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PRTG Network Monitor

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Executive SummaryUpdated on Mar 9, 2025

PRTG Network Monitor and Pulseway compete in the IT infrastructure monitoring category. PRTG seems to have the upper hand with its extensive features and broader applicability, making it particularly appealing to larger IT environments.

Features: PRTG Network Monitor is known for its scalability, ease of setup, and compatibility with versatile infrastructures, offering real-time alerts and a wide array of sensors. Its users value the proactive alerting and adaptability across technologies. Pulseway is recognized for its real-time notifications, remote control capabilities, and user-friendly mobile app, supporting IT departments with monitoring and scripting features tailored for various business needs.

Room for Improvement: PRTG Network Monitor could enhance template management and dashboard flexibility, and better handle application and cloud integration. The high licensing costs and complex customizations are noted drawbacks. Pulseway may improve by expanding customization in scripting, increasing speed for remote operations, and adding desktop app capabilities for better monitoring flexibility.

Ease of Deployment and Customer Service: PRTG Network Monitor is primarily on-premises with easy setup, but its email-only support can lead to delays. Pulseway offers flexible deployment across private and public clouds and receives positive feedback for customer support, although technical support speed could be improved. PRTG is noted for its straightforward usage, while Pulseway's strength is its cloud deployment options.

Pricing and ROI: PRTG offers sensor-based pricing praised for cost-effectiveness in extensive monitoring, though some consider it pricey for smaller deployments. It provides positive ROI with comprehensive monitoring capabilities. Pulseway stands out with lower pricing, especially compared to competitors like Kaseya or SolarWinds, offering flexible monthly licensing and affordable entry costs, with ROI realized through saved time and reduced downtime in IT operations.

To learn more, read our detailed PRTG Network Monitor vs. Pulseway Report (Updated: March 2025).

PRTG Network Monitor vs. Pulseway

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

PRTG Network Monitor

Ranking in Network Monitoring Software

5th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

101

Ranking in other categories

IT Infrastructure Monitoring (8th), Cloud Monitoring Software (8th)

Pulseway

Ranking in Network Monitoring Software

55th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (19th), Remote Monitoring and Management (RMM) (13th)

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of PRTG Network Monitor is 4.2%, down from 5.0% compared to the previous year. The mindshare of Pulseway is 0.2%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

Efficiently monitor networks across regions with seamless setup and robust feature set

PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.

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Pieter Plas

Owner at Beerepoot Automatisering B.V.

A solution with a great monitoring system and ability to control access remotely

The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has excellent redundant features."

"The solution is easy to manage and the reports are very accurate."

"The sensors and probes are great, nice and lightweight, they don't take up too many resources on the system. We just deploy them out and they start reporting instantly."

"The real-time monitoring and alerting are its most valuable features."

"There is a simplicity to setting up the extra sensors. It's really easy for us to build infrastructure and start monitoring very quickly."

"PRTG Network Monitor is user-friendly and offers flexible alerting systems."

"Stable solution for monitoring networks and bandwidth, with multiple functions and features such as NetFlow Collector, graphical monitoring, etc."

"Technical support is helpful."

More PRTG Network Monitor pros

"The setup is simple."

"The solution has great workflow and server modules."

"It gives you remote control and has a mobile app."

"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."

"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."

Cons

"The dashboarding definitely needs improvement."

"I would like to see a more robust platform and a new dashboard. In addition, the code is good, but it needs improvement."

"The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it."

"The icons on PRTG's network diagram are hard to find. For example, finding the icons for firewalls and servers is difficult, so we're struggling to create the network topology."

"It probably has this already, but if it had a mobile app that would be helpful. For example, on a day like today when I'm out, if I could just fire it up and see green, green, green, green, green or red, that would be good."

"Maybe in the future there will be room for improvement, but currently, there is nothing pressing that I can think of"

"Sometimes, it is difficult to drill down further to get information, e.g., if we saw spike in traffic, then we would want to drill down and find out what is causing that spike in traffic."

"The solution could be better and faster when it comes to performance."

More PRTG Network Monitor cons

"The solution does not allow you to make a script for just one customer."

"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."

"They have good technical support but it's not excellent."

"There are some bugs or glitches."

"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."

Pricing and Cost Advice

"I rate the price of PRTG Network Monitor an eight on a scale of one to ten, where one is a high price, and ten is a low price."

"The ability to use the base version with 100 free sensors is great. The cost on other packages can be very reasonable."

"PRTG Network Monitor is not that expensive, so I like it cost-wise. There's no additional cost apart from the standard licensing fees. On a scale of one to five, with one being the cheapest and five being the most expensive, I would rate the cost of PRTG Network Monitor a two."

"I rate the licensing for PRTG Network Monitor an eight out of ten."

"The price was pretty good, very competitive."

"When you have a lot of devices, PRTG Network Monitor can be costly."

"We looked at PRTG and SolarWinds. From a cost side perspective, compared to PRTG, and from what you get back from it, PRTG was sort of a hands down the winner."

"On a yearly basis, I believe it's between £1,200 and £1,500."

More PRTG Network Monitor pricing and cost advice

Information not available

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Educational Organization

53%

Computer Software Company

Government

Financial Services Firm

Computer Software Company

20%

Real Estate/Law Firm

11%

Educational Organization

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

What is your experience regarding pricing and costs for PRTG Network Monitor?

The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.

What do you like most about Pulseway?

It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues.

What is your primary use case for Pulseway?

I use the product to monitor some servers and desktop PCs on my internal network. Mainly, I use it to get notified of certain events, like a server being offline, or a certain service being stopped...

What advice do you have for others considering Pulseway?

It's a good solution for monitoring servers/computers/networks from your mobile device. However, the lack of a desktop monitoring/management app may be less than ideal for many situations.

Zabbix vs PRTG Network Monitor

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Product Reports

PRTG Network Monitor

Download PRTG Network Monitor product report

Download Pulseway product report

Overview

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH

Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.

Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.

Some of Pulseway’s benefits and features include:

Comprehensive monitoring: Pulseway’s remote monitoring feature provides a complete view of your entire network. Gain visibility into operational data for workstations, servers, virtual machines, network devices, and more. If necessary, resolve issues directly from the same interface.

Remote access: Get a real-time view across your network, receive alerts, and remedy problems from anywhere with any mobile device using Pulseway’s full feature mobile app.

Automation: Automate repetitive tasks and design auto-remediation workflows, ensuring that critical patches are automatically applied.

Quick setup: Get your team up and running in minutes with Pulseway’s simplified deployment and auto-discovery engine. See all the IT endpoints and then rapidly mass deploy Pulseway with pre-configured built-in policies and out-of-the-box scripts.

Patch management: Pulseway automates the discovery and application of operating systems and third-party patches to ensure all your applications are kept up to date.

Reporting: Use custom or ready-made templates to create reports on system status and events. Reports can be sent manually or emailed automatically on schedule.

Backup and recovery: Protect your users’ data wherever it is stored and restore it to anywhere. Pulseway Cloud Backup’s intuitive interface enables you to easily schedule and deploy backups, recover data, and check up on backup status from both the Pulseway web application and the Pulseway mobile application. Quickly deploy backup agents.

Vulnerability scanning: Pulseway’s vulnerability scanner is easy to use and alerts for vulnerabilities in real time. With Pulseway’s vulnerability scanner, organizations can easily perform standard vulnerability scans that are regarded as international best practice.

Eliminate data loss: Prevent data loss and downtime from ransomware attacks with built-in detection and safeguards that allow for fast recovery after an attack.

Service ticket management: Pulseway’s complete help desk and ticketing solution allows you to respond quickly and professionally to user issues.

CRM: Get the information and resources you need to focus on your customers and increase opportunities.

Project management: Receive real-time project status with details on resource usage and tasks.

Finance and billing: Automatically create and post invoices imported from timesheets and expense reports.

Time tracking: Log precise information on time and expenses by company, project, tasks, and employees. Automatically record how much time is spent on a ticket for accurate billing.

Integrations: Integrate with leading solutions, including:

Pulseway PSA
ConnectWise Manage
Autotask
Zendesk
Slack
IT Glue
Kasepersky
Bitdefender
WarrantyMaster

Sample Customers

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Dell, Canon, Siemens, Harvard University, Northwestern University

PRTG Network Monitor vs. Pulseway