PRTG Network Monitor and Pulseway are both significant players in the network and system monitoring space. PRTG seems to have the upper hand in network-specific functionalities, offering a richer set of tools, while Pulseway excels in remote management capabilities.
Features: PRTG Network Monitor is appreciated for its rapid deployment and scalability, intuitive setup, and extensive sensor library. It comes with cost-effective licensing and is highly adaptable to large infrastructures. Pulseway is known for its robust remote management capabilities, including mobile app functionalities that allow for real-time monitoring and control. It provides effective management from anywhere.
Room for Improvement: PRTG Network Monitor could improve its user experience with more flexible dashboarding and better app integration. There is also a need for advanced monitoring features and quicker technical support response times. For Pulseway, GUI design and speed could be enhanced, as well as offering more detailed monitoring capabilities.
Ease of Deployment and Customer Service: Both PRTG Network Monitor and Pulseway support hybrid cloud and on-premises deployments, ensuring flexibility for different needs. PRTG's deployment is straightforward but might suffer delays due to its email-only support, whereas Pulseway provides comprehensive support with quicker response times, being highly accessible in urgent situations.
Pricing and ROI: PRTG Network Monitor offers cost-effective solutions with a flexible pricing model. Its sensor-based licensing can become pricey in larger environments, but it provides significant ROI through ease of setup and maintenance. Pulseway is also cost-effective with competitive pricing and offers substantial ROI, standing out with its low initial cost and ease of use compared to alternatives like Kaseya.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.
Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.
Some of Pulseway’s benefits and features include:
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