PRTG Network Monitor vs Zenoss Cloud comparison

Paessler GmbH and Zenoss are both solutions in the Network Monitoring Software category. Paessler GmbH is ranked #5 with an average rating of 7.6, while Zenoss is ranked #73. Paessler GmbH holds a 4.2% mindshare in NMS, compared to Zenoss’s 0.4% mindshare. Additionally, 91% of Paessler GmbH users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

PRTG Network Monitor

Read 101 PRTG Network Monitor reviews

8,114 Views
5,456 Comparison Views

91% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

630 Views
463 Comparison Views

100% willing to recommend

PRTG Network Monitor

Zenoss Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 24, 2024

Zenoss Cloud and PRTG Network Monitor are competing products in the network monitoring landscape. Zenoss Cloud often outshines competitors with its advanced analytics, while PRTG Network Monitor's comprehensive device coverage gives it a strong edge, especially for buyers interested in robust monitoring capabilities.

Features: Zenoss Cloud enhances network monitoring with features like real-time analytics, scalability for large environments, and predictive analytics. PRTG Network Monitor distinguishes itself with extensive sensor management, broader device compatibility, and seamless integration capabilities. Additionally, PRTG is recognized for its simple, efficient usability across multiple platforms.

Room for Improvement: Zenoss Cloud could improve its deployment process, which is currently more complex compared to its competitors. It may also benefit from more accessible support channels. PRTG Network Monitor can enhance its flexibility in customization and expand the range of sensors further. Improving scalability options and offering more sophisticated analytics could also lift its performance.

Ease of Deployment and Customer Service: PRTG Network Monitor is known for its intuitive setup process featuring auto-discovery capabilities allowing quick installation. It offers responsive and accessible support channels. On the other hand, Zenoss Cloud, although requiring more configuration, supports complex environments effectively and provides deep technical insights in its customer support.

Pricing and ROI: Zenoss Cloud, with higher initial setup costs, provides significant long-term ROI because of its advanced analytical capabilities. PRTG Network Monitor offers a straightforward pricing model with lower setup costs, delivering a quicker ROI due to its efficient deployment and comprehensive monitoring features.

To learn more, read our detailed PRTG Network Monitor vs. Zenoss Cloud Report (Updated: December 2024).

Buyer's Guide

PRTG Network Monitor vs. Zenoss Cloud

December 2024

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

PRTG Network Monitor

Ranking in Network Monitoring Software

5th

Ranking in IT Infrastructure Monitoring

6th

Ranking in Cloud Monitoring Software

8th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

101

Ranking in other categories

No ranking in other categories

Zenoss Cloud

Ranking in Network Monitoring Software

73rd

Ranking in IT Infrastructure Monitoring

57th

Ranking in Cloud Monitoring Software

40th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (34th), Event Monitoring (14th), Server Monitoring (24th), Container Monitoring (11th), AIOps (21st)

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of PRTG Network Monitor is 4.2%, down from 5.4% compared to the previous year. The mindshare of Zenoss Cloud is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

Efficiently monitor networks across regions with seamless setup and robust feature set

PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of PRTG Network Monitor is the dashboards. We can check to see the resources and the uptime."

"PRTG Network Monitor is a very stable product."

"We have asked questions of their technical support and they have a very good response time."

"Speed of deployment is one of the most valuable features."

"The solution is easy to manage and the reports are very accurate."

"It allows us to directly add individual VMs independently."

"My opinion is that this solution is not very expensive."

"The remote probes are very useful. They allow us to provide a reference across different areas in the network. In trying to localize issues, that's very useful."

More PRTG Network Monitor pros

"The most valuable feature is the flexible discovery mechanism."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"The product offers good documentation that helps with initial training."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"It's easy to use."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

Cons

"I would like the ability to monitor Cisco IRS devices."

"The clustering aspect needs improvement, as there is a bit of confusion about you do when hit that 5000 probe mark."

"PRTG Network Monitor can improve the reports. In the reports, you have to give an alert for that SMS and email, the emergency calls and downtimes have to be reported accordingly. You have to enable email services or an SMS gateway service to receive more alerts at the proper time."

"We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us."

"In a very few cases, customers want more detailed reports, which we cannot meet."

"The remote probes seem to be a little bit buggy at times. They just stop working or they say they can't communicate. What we tend to do to is install the remote app onto the servers that we use. That seems to clear it up."

"While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly."

"I wouldn't mind better categories for the sensors. When I go to add a new sensor for a new device, there are some categories in there already, and they can be filtered out, but there's quite a large pool of sensors... When I want to go in and find something quite specific, I have got to scroll down and scroll down to find what I'm actually looking for,"

More PRTG Network Monitor cons

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"The AI aspect needs to improve."

"There was a problem with Zenoss and storage monitoring."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"It would be ideal if the product offered sound alerts."

Pricing and Cost Advice

"When you have a lot of devices, PRTG Network Monitor can be costly."

"The scalability is there, but smaller companies might need CAM software to be able afford the product."

"We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost."

"Cost was a factor when selecting this solution, but it just did everything we wanted it to do."

"We are satisfied with the price."

"We are using the premium version of PRTG Network Monitor. The price of the solution is a bit higher than competitors but it is worth the extra money. However, it would be helpful if the price was lower."

"We bought a license for 4000 sensors."

"Right now, the smallest sensor pack that they have is just a bit out of range for me, as a business. This kills me, as I need the product. Therefore, there is always a balance between needing to buy it or continuing their free version."

More PRTG Network Monitor pricing and cost advice

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"It depends on the customer, what he wants."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Educational Organization

54%

Computer Software Company

Government

Financial Services Firm

Computer Software Company

22%

Financial Services Firm

13%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

See all answers

What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

See all answers

What is your experience regarding pricing and costs for PRTG Network Monitor?

PRTG comes in different bands: there are options with 500, 1500, 2500, and so on. Pricing is by the number of devices, not by sensor.

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

Comparisons

Zabbix vs PRTG Network Monitor

Compared 8% of the time

LibreNMS vs PRTG Network Monitor

Compared 7% of the time

Centreon vs PRTG Network Monitor

Compared 7% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 6% of the time

Nagios XI vs PRTG Network Monitor

Compared 5% of the time

More PRTG Network Monitor Competitors

Zabbix vs Zenoss Cloud

Compared 38% of the time

Nagios XI vs Zenoss Cloud

Compared 35% of the time

Centreon vs Zenoss Cloud

Compared 14% of the time

SolarWinds AppOptics vs Zenoss Cloud

Compared 13% of the time

More Zenoss Cloud Competitors

Product Reports

Buyer's Guide

PRTG Network Monitor

January 2025

Download PRTG Network Monitor product report

Buyer's Guide

Zenoss Cloud

December 2024

Download Zenoss Cloud product report

Also Known As

No data available

Cloud Monitoring, Zenoss Service Dynamics

Learn More

Paessler GmbH

Video not available

Zenoss

Overview

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Sample Customers

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

PRTG Network Monitor vs. Zenoss Cloud

December 2024

Free Report: PRTG Network Monitor vs. Zenoss Cloud

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