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Quest NetVault Plus vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quest NetVault Plus
Ranking in Backup and Recovery
47th
Average Rating
7.2
Reviews Sentiment
7.6
Number of Reviews
11
Ranking in other categories
Disaster Recovery (DR) Software (24th)
Unitrends
Ranking in Backup and Recovery
38th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Quest NetVault Plus is 0.6%, up from 0.6% compared to the previous year. The mindshare of Unitrends is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Isa Safii - PeerSpot reviewer
Comprehensive data protection and reliable backup capabilities enable smooth disaster recovery operations
The features of Quest NetVault Plus ( /products/quest-netvault-plus-reviews ) that are most valuable include the ability to pick up and restore to tape servers and external hard disks. It allows us to pick up from devices and then restore to the same devices or external server storage. Additionally, the application supports scanning files for malware before backup operations.
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If a job is pending, the solution communicates it to us through emails."
"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."
"The solution allows us to block off our network and only give access to whatever we want."
"Quest NetVault Plus has a high level of stability."
"The interface is very user-friendly."
"Having the web-based interface is important to us because we can access it from any computer in the network, rather than having it installed and available for use only on a specific one."
"The user interface is good."
"The platform helps us with efficient QoreStor deduplication (DD) capabilities and configuration."
"They have great support."
"If you are a large organization, this is a product for you."
"Iinstant recovery (allows a spin-up of your image as a VM on the appliance)."
"Backup/archive to multiple locations."
"It's not easy to scale it."
"It is an easy system to use. The support, if needed, is always willing to help."
"It is fairly stable."
"VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs."
 

Cons

"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."
"The product’s SQL backup plugin needs improvement."
"Improvements could be made in the deduplication and data management capabilities. There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware."
"There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency."
"I would like to see the option of cloud-based management."
"There are command-line limitations. There is not a very strong possibility to work with the command line. The commands that are there are not that powerful, and you need to be very good at scripting, for example, in PowerShell or in Bash in case it is running on Linux systems. You need to combine a lot of commands together, and still, you will not get a great output that is presentable to others. You cannot work with it as easily."
"The stability of the solution is poor."
"The storage capacity is very low."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."
"If the interface could be less complex, it is would be great."
"No appliance update notifications."
"​​Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."
"There's a lot that can be made better. For example, it could be more scalable."
"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."
"Network-based storage stability could be improved."
 

Pricing and Cost Advice

"The tool is expensive."
"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."
"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."
"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
"Pricing model constantly changes."
"Talk with the sales guys. They can work with you on the best package."
"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"Unitrends is an expensive solution."
"No comment."
"Based on a scale of one to ten, with one being low and ten being high, I would rate the pricing of this solution as a three. Also, there are no additional costs involved in the standard licensing of the solution."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Financial Services Firm
8%
Real Estate/Law Firm
8%
Computer Software Company
13%
Manufacturing Company
10%
Government
9%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Quest NetVault ?
NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...
What do you like most about Quest NetVault?
If a job is pending, the solution communicates it to us through emails.
What needs improvement with Quest NetVault?
Improvements could be made in the deduplication and data management capabilities. There is also a need for better security measures, as security is critical to ensure backups are safe and free from...
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
 

Also Known As

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone
No data available
 

Overview

 

Sample Customers

intel, Mars, MERK, Microsoft, Uber, Visa
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Quest NetVault Plus vs. Unitrends and other solutions. Updated: April 2025.
849,335 professionals have used our research since 2012.