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Quest Rapid Recovery vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quest Rapid Recovery
Ranking in Backup and Recovery
36th
Average Rating
8.8
Reviews Sentiment
5.7
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Unitrends
Ranking in Backup and Recovery
38th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Quest Rapid Recovery is 0.6%, down from 0.6% compared to the previous year. The mindshare of Unitrends is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Q&A Highlights

it_user177801 - PeerSpot reviewer
Jul 23, 2023
 

Featured Reviews

Adam Augustín - PeerSpot reviewer
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"The best feature of the solution is the user interface."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."
"The most valuable feature is the disaster recovery process from the data center."
"Being an appliance-based solution, we were able to migrate backup solutions without having to purchase a lot of hardware separately."
"The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files."
"It is an easy system to use. The support, if needed, is always willing to help."
"The most valuable feature of Unitrends for me is the automated feedback"
"It is a quick and easy way to organize my backups and to keep track of them."
"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."
"It's not easy to scale it."
"Stability-wise, I rate this solution a nine out of ten."
 

Cons

"There is room for improvement in customer service and support. I would like to see faster response time."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."
"It would be great to have the job throttle/limit the max number of backups on a single ESXi host."
"I would like to see more storage options for the free version."
"The ability to run just differentials without pulling the full on your archive."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
"I would like to see the real-time replication process improved, and a zero RPO feature added."
"Network-based storage stability could be improved."
"There's a lot that can be made better. For example, it could be more scalable."
 

Pricing and Cost Advice

"I don't think the licensing for the product is very expensive."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"Its price is okay. It is reasonable in terms of the way it works."
"The pricing is on the higher end."
"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."
"With respect to cost, my advice is to get what you need."
"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
"Unitrends is an expensive solution."
"Their licensing depended on the number of CPUs you had."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
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Answers from the Community

it_user177801 - PeerSpot reviewer
Sep 20, 2016
Sep 20, 2016
We have recently implemented Zerto as a disaster recovery solution. Not only does it replicated, it allows you to created boot orders for the VM's. This means you can have your SQL server start and set an automatic delay for the applications servers. It can also be configured to bring a failover test up on an isolated network for DR testing. It can also replicate between different hypervisors. ...
2 out of 16 answers
it_user157908 - PeerSpot reviewer
Jan 5, 2015
Hello, Check the VBA module from networker legato software, it might be what you need. Kind Regards, John.
it_user136023 - PeerSpot reviewer
Jan 5, 2015
So does that mean you want to have a Disaster Recovery solution where data is not on site your bunker site? but yet allows for a fast recovery in case your primary site is down? - What virtualization solution do you use? - What is the link between the 2 (?) sites? - What RPO and RTO are you aiming for? - How much data do you need to recover?
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
8%
Financial Services Firm
8%
Real Estate/Law Firm
6%
Computer Software Company
13%
Manufacturing Company
10%
Government
9%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Quest Rapid Recovery?
The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
 

Also Known As

Dell AppAssure
No data available
 

Overview

 

Sample Customers

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Quest Rapid Recovery vs. Unitrends and other solutions. Updated: April 2025.
847,862 professionals have used our research since 2012.