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Quest Rapid Recovery vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quest Rapid Recovery
Ranking in Backup and Recovery
31st
Average Rating
8.8
Reviews Sentiment
5.7
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Unitrends
Ranking in Backup and Recovery
49th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Backup and Recovery category, the mindshare of Quest Rapid Recovery is 0.5%, down from 0.6% compared to the previous year. The mindshare of Unitrends is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Q&A Highlights

it_user177801 - PeerSpot reviewer
Jul 23, 2023
 

Featured Reviews

Adam Augustín - PeerSpot reviewer
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the disaster recovery process from the data center."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"The best feature of the solution is the user interface."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"The compression and deduplication features have helped to save on storage costs."
"The ability to diversify jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunks."
"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."
"It is fairly stable."
"The most valuable feature of Unitrends for me is the automated feedback"
"Backup/archive to multiple locations."
"Stability-wise, I rate this solution a nine out of ten."
"What I found most valuable in Unitrends is its simple user interface. It also works reliably."
"The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files."
 

Cons

"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
"There is room for improvement in customer service and support. I would like to see faster response time."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."
"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."
"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."
"There's a lot that can be made better. For example, it could be more scalable."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses."
"The solution's base operating system needs to be improved."
"Network-based storage stability could be improved."
 

Pricing and Cost Advice

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"Its price is okay. It is reasonable in terms of the way it works."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"I don't think the licensing for the product is very expensive."
"The pricing is on the higher end."
"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."
"With respect to cost, my advice is to get what you need."
"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."
"Pricing model constantly changes."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"Their licensing depended on the number of CPUs you had."
"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
"Unitrends is an expensive solution."
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Answers from the Community

it_user177801 - PeerSpot reviewer
Sep 20, 2016
Sep 20, 2016
We have recently implemented Zerto as a disaster recovery solution. Not only does it replicated, it allows you to created boot orders for the VM's. This means you can have your SQL server start and set an automatic delay for the applications servers. It can also be configured to bring a failover test up on an isolated network for DR testing. It can also replicate between different hypervisors. ...
2 out of 16 answers
it_user157908 - PeerSpot reviewer
Jan 5, 2015
Hello, Check the VBA module from networker legato software, it might be what you need. Kind Regards, John.
it_user136023 - PeerSpot reviewer
Jan 5, 2015
So does that mean you want to have a Disaster Recovery solution where data is not on site your bunker site? but yet allows for a fast recovery in case your primary site is down? - What virtualization solution do you use? - What is the link between the 2 (?) sites? - What RPO and RTO are you aiming for? - How much data do you need to recover?
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
8%
Financial Services Firm
7%
Non Profit
6%
Computer Software Company
15%
Government
10%
Educational Organization
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Quest Rapid Recovery?
The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
 

Also Known As

Dell AppAssure
No data available
 

Overview

 

Sample Customers

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Quest Rapid Recovery vs. Unitrends and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.