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Quest Rapid Recovery [EOL] vs Veeam Agent for Microsoft Windows [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Veeam Agent for Microsoft W...
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Adam Augustín - PeerSpot reviewer
Country Manager at Prianto Ltd
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…
Salman Ahmed - PeerSpot reviewer
Senior Manager at Habib Bank Ltd.
Functional application availability
There are not many options available for AIX backup. They provide the agent for AIX, but it could be more mature, and they should improve that option. They also provide the AIX agent, which is similar to the Windows and Linux agents. Since we use AIX machines, we need to take backups of those machines. However, the options available in that agent are limited. Therefore, the new version should have improvements in that area.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"It is more fully integrated with the hypervisor, particularly with VMware solution, and it is simple to create replica sets to our VR site."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."
"The best feature of the solution is the user interface."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"The most valuable features are the flexibility and stability of the product."
"The solution is meeting all of our client's requirements. It has good performance."
"If you have windows machine at home and you'd like a backup, you can always download their free edition and plug in an external hard disk, and do a full backup of your laptop."
"Veeam is very useful for the Hyper-V environment."
"This is a good product with a simple environment."
"Veeam Agent for Microsoft Windows's most useful features is the ease of use and user-friendly."
"The most valuable features of Veeam Agent for Microsoft Windows are the backups, ease of use, and report manager."
"Veeam is very user-friendly and intuitive software."
 

Cons

"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"I am not very impressed by the technical support I received when I had an issue."
"The solution could use some updates to minor details omitted from current reporting."
"I would like there to be more integration with other platforms."
"The backups can go slow."
"A feature I would like to see is universal restore. At the moment, restoration can only be smooth on the same hardware. Let's say you have a server and you back it up with Veeam Agent, in case it fails or crashes. If you later buy a new server because the same one isn't available on the market anymore, there's a high chance that Windows will not boot up if you restore from the Veeam backup because the hardware is now different. Acronis has the universal restore feature, so it will work with generic drivers and you can restore Windows in any dissimilar hardware. As far as I know, Veeam doesn't have this feature yet."
"An area that this solution could be improved would be with the licensing."
"The support could be improved a lot, as it is currently non-existent."
"I've found a lot of difficulties on the initial setup and especially in terms of credentials. We really need a Window OS. It doesn't like the domain admin account. it's a primary permission issue."
 

Pricing and Cost Advice

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"The pricing is on the higher end."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"Its price is okay. It is reasonable in terms of the way it works."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"I don't think the licensing for the product is very expensive."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"For the licensing of Veeam Agent for Microsoft Windows, the customer can choose to pay monthly or yearly. It's up to the customer."
"The solution is free of cost for end users but for enterprise use, a license per user is required."
"We have a cloud provider agreement with Veeam. We are also paying for the agent."
"The cost for its licenses is reasonable and as per industry standards."
"The pricing model is based on CPU and must be declared as Microsoft or VMware licensing."
"Pricing is based on license packaging and duration. Longer term licenses are less per year and license packages also offer a discount."
"The pricing is good."
"We purchased a three-year license, and I think that the prices are ok."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Performing Arts
11%
Computer Software Company
6%
Non Profit
6%
Photography Company
24%
Performing Arts
21%
Real Estate/Law Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise12
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
Ask a question
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Also Known As

Dell AppAssure
No data available
 

Overview

 

Sample Customers

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
ContinuitySA, Landmark Information Group
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Backup and Recovery. Updated: December 2025.
879,899 professionals have used our research since 2012.