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Quest Rapid Recovery vs Veeam Agent for Microsoft Windows [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Quest Rapid Recovery
Average Rating
8.8
Reviews Sentiment
5.7
Number of Reviews
20
Ranking in other categories
Backup and Recovery (30th)
Veeam Agent for Microsoft W...
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Adam Augustín - PeerSpot reviewer
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…
Muhammad Ibtehaj - PeerSpot reviewer
Easy to use and mange with reasonable pricing
The main feature is a specific file type. If we want some PDF files just to back up, the prefix is very easy, and we do everything in Veeam backup. It's straightforward to set up. It's stable. The solution is easy to use. You can centrally manage it. It's potentially free to use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."
"The most valuable feature is the disaster recovery process from the data center."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"The best feature of the solution is the user interface."
"It is a stable solution."
"It is a stable solution."
"Technical support is good."
"Technical support is good. They're very responsive. It depends on the timezone responding, but I usually get a response within three hours of creating a ticket."
"A full-featured option for managing virtual machines with an instant recovery feature."
"This is a reliable system that supports Veeam backup and recovery for Windows."
"To do the actual backup configuration is also not too bad."
"The initial setup, if it is error-free, is very simple."
 

Cons

"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"There is room for improvement in customer service and support. I would like to see faster response time."
"I've found a lot of difficulties on the initial setup and especially in terms of credentials. We really need a Window OS. It doesn't like the domain admin account. it's a primary permission issue."
"The support could be improved a lot, as it is currently non-existent."
"The stability of this solution needs to be improved."
"Maybe in the future, they could do something better with the user interface and the performance, but so far it's a really good, efficient solution."
"Some customers have Oracle databases and Veeam does support back up of Oracle databases."
"The solution could use some updates to minor details omitted from current reporting."
"I would like to see the capability for remote installation of third party applications added( Like installing WinRar MS Office etc..) , and Firewall for servers."
"The predictability of the solution needs improvement. Sometimes, if it's doing something at the back end, it may go slow. Today, the backup completion took four hours, but sometimes it can do the backup in 30 minutes or an hour. With solutions like NetBackup, I can predict to a much higher degree of certainty how long something will take to complete."
 

Pricing and Cost Advice

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"Its price is okay. It is reasonable in terms of the way it works."
"The pricing is on the higher end."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"Pricing is based on license packaging and duration. Longer term licenses are less per year and license packages also offer a discount."
"We have an annual license."
"There are costs in addition to the standard licensing fees, and pricing can be a disadvantage or a weakness for this solution."
"We purchased a three-year license, and I think that the prices are ok."
"The solution is inexpensive, more so than other products."
"The licensing fees are billed on a yearly basis, and the fees are much lower than what I pay for NetBackup."
"The solution is free of cost for end users but for enterprise use, a license per user is required."
"We are on an annual license to use Veeam Agent for Microsoft Windows. There are not any additional fees to use the solution."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
8%
Financial Services Firm
7%
Government
7%
Computer Software Company
20%
Financial Services Firm
10%
Manufacturing Company
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Quest Rapid Recovery?
The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your experience regarding pricing and costs for Veeam Agent for Microsoft Windows?
The pricing is very good compared to Micro Focus. It is very affordable.
What needs improvement with Veeam Agent for Microsoft Windows?
We don't have any issues with the solution. We do not need any other features. The integration with MS Storage and Dell Media needs to be simplified. Micro Focus may be better in this area as it of...
 

Also Known As

Dell AppAssure
No data available
 

Overview

 

Sample Customers

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
ContinuitySA, Landmark Information Group
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery. Updated: November 2024.
824,106 professionals have used our research since 2012.