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Retool vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Retool
Ranking in Rapid Application Development Software
18th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in Rapid Application Development Software
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
94
Ranking in other categories
PaaS Clouds (7th), Mobile Development Platforms (3rd), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of April 2025, in the Rapid Application Development Software category, the mindshare of Retool is 0.4%, up from 0.1% compared to the previous year. The mindshare of Salesforce Platform is 5.7%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Saurabh Tiwari - PeerSpot reviewer
Easy to use, I don't need to write extensive code and built-in components helps to develop tools
Retool provides multiple tools and functionalities that we can use. However, there are restrictions on the front-end side. From the back-end side, we can use anything, but on the front-end, we have limited tools. This limits our ability to enhance functionality. For example, if I'm creating a tool for you to collect feedback from your clients or users, we have limited resources on the front-end. For the back-end, we have unlimited resources, but for the front-end, we are restricted to creating dashboards and similar tools. If you want to enable other functionalities, we can add them, but this is a limitation on the front-end side.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Retool is the workflow because I can integrate multiple features, such as RESTful API, JavaScript API, or different databases on the same dashboard."
"Retool provides us with the opportunity to save time and be more efficient."
"There are several key aspects to Retool that make it stand out. Firstly, its extensive range of components makes integration straightforward. Secondly, its support for SQL and JavaScript allows for the implementation of complex logic, which is particularly beneficial for developers like yourself with experience in .NET development."
"We can create the dashboards quickly."
"Retool's most valuable features are its drag-and-drop components and the ability to customize them extensively."
"The stability is okay."
"The most valuable feature of the solution is connectivity with APIs and other databases."
"What we like the most about it is the fact that it helps us track the record of our projects. It keeps everything on one interface, facilitating the operations and planning."
"The most valuable aspect of the solution is the unit coordination between sales and marketing when it comes to lead management."
"The lead conversion process in Salesforce Sales Cloud is extremely valuable."
"Salesforce is the best one out there."
"It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road."
"One of the main features of the solution is it is flexible."
"The presentation is clear and easy to comprehend."
"he solution has improved over the years and the inputting of opportunity information is done a lot better and the GUI is good. The ability to customize dashboards and other elements was useful, we were able to move things around, for example, the forecasts. Most of the cells and input places were set, but we can customize the view and what we were looking at, such as on a daily, or weekly basis."
 

Cons

"There are restrictions on the front-end side."
"The components are changed frequently, which is very irritating."
"The solution lacks inbuilt customization to customize bar charts."
"The part where we can add some custom logic or custom plugins could be better."
"One area for improvement in Retool is expanding its library support to include a broader range of third-party JavaScript libraries."
"Retool should add more resource integration."
"Retool could enhance support, including efforts to establish support centers in Europe, which was lacking previously. However, the community is still in the growth phase, leading to potential delays in receiving responses to queries."
"UI needs to be more intuitive and user friendly."
"Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time."
"When it switched to lightning, it threw me for a loop. When they changed the look and feel, I had a hard time finding things and doing what I used to do."
"A company needs to carefully consider how they set up Salesforce in order to ensure it benefits them."
"There is always room for improvement. It can be hard to learn, but when you have somebody who is experienced in this, it is like anything else. It is like Excel, you'll never know everything about Excel, but there's somebody who would possibly know. I'm sure I don't know all of the ins and outs of Salesforce."
"Its documentation and price should be better."
"The back end really isn't user-friendly at all."
"I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense."
 

Pricing and Cost Advice

"I don't know Retool's current pricing, but it cost around $12 per month earlier."
"For new users, evaluate the scale of their administrative needs as Retool provides excellent free services for smaller setups, but larger deployments might require transitioning to a paid plan."
"The pricing is very expensive. It costs for each user, for automated users, open-end users, et cetera."
"For me, I'm in India right now, and we have Retool's subscription for one team member for $10 per month."
"The tool is a little bit expensive."
"Salesforce charges double the rates, or almost three times, compared to its competitors. Our company does incur additional charges for maintenance and support."
"The cost is reasonable for the corporations I work for. I would say an average would be around $100 per month per user."
"The product's additional features can be expensive."
"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
"The licensing is on the expensive side, but most clients engage in negotiations to reach a more favorable agreement. For stand-alone or medium-sized clients, it can be relatively costly."
"Salesforce does a user capacity analysis on a regular basis. For example, if you're not using certain areas, you may lose access. If you don't go in and quote and edit quotes, all of a sudden you may lose your rights to quote."
"It is very expensive. Its licensing is on a monthly basis."
"In general, the price is an area where there is always room for improvement."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Financial Services Firm
13%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Retool?
For new users, evaluate the scale of their administrative needs as Retool provides excellent free services for smaller setups, but larger deployments might require transitioning to a paid plan.
What needs improvement with Retool?
One area for improvement in Retool is expanding its library support to include a broader range of third-party JavaScript libraries. This would enhance the tool's versatility and allow more complex ...
What is your primary use case for Retool?
I employ Retool primarily to build admin panels that effectively manage office and backend project staff. These panels facilitate the management of various organizational functions and streamline u...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Information Not Available
ADP
Find out what your peers are saying about Retool vs. Salesforce Platform and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.