Salesforce Platform and Retool compete in the business application development category. Salesforce Platform tends to have the upper hand due to its scalability and extensive integrations, while Retool is favored for its flexibility and rapid development capabilities.
Features: Salesforce Platform provides robust CRM functionalities, automation tools, and wide-ranging third-party integrations, enhancing its value with analytics and artificial intelligence capabilities. Retool excels in flexibility and rapid application customization with its drag-and-drop features, making it easy to connect to diverse databases and APIs.
Room for Improvement: Salesforce Platform could benefit from faster deployment times and improved agility in customer service. It may also consider reducing initial setup complexity. Retool might enhance its scalability for larger enterprise use. Additional support for enterprise-level customization and more advanced security features would be beneficial.
Ease of Deployment and Customer Service: Salesforce Platform offers a cloud-based deployment with comprehensive support, offering extensive training resources but potentially requiring more time due to customization possibilities. Retool provides both cloud-based and on-premises deployment options, with customer service noted for agility and responsiveness.
Pricing and ROI: Salesforce Platform involves a higher setup cost, justified by its comprehensive solutions and potential for long-term ROI in large-scale deployments. Retool presents a cost-effective initial investment, focusing on reducing development time for quicker returns, making it ideal for smaller teams or projects.
Retool enables rapid construction of internal tools with minimal coding, streamlining workflows across HR, customer support, and compliance. Praised for its drag-and-drop interface, extensive component library, and SQL support, it boosts organizational efficiency by automating tasks and enhancing data management.
Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.
Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:
Salesforce Platform Features
Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.
Salesforce Platform Benefits
The benefits of using Salesforce Platform include:
Reviews from Real Users
A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.
Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.
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