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SAP HCM vs Sage People comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.8
Sage People customer service is praised for responsiveness and effectiveness, with most users satisfied despite occasional minor delays.
Sentiment score
9.0
SAP HCM support is helpful but often slow, with varied response times and mixed satisfaction based on task complexity.
Not all requests are attended to promptly.
Technical support from SAP is very good, and I would rate it nine out of ten.
Major support is provided by SAP itself.
 

Room For Improvement

Sentiment score
4.5
Sage People requires enhancements in automation, customization, UI design, integration, stability, and performance management for improved user experience.
Sentiment score
4.9
SAP HCM struggles with outdated UI, integration issues, high costs, limited configurability, and lacking talent management, usability, and support.
SAP HCM needs to be more customizable to fit unique organizational processes.
We are able to optimize a lot of processes but there is always room for improvement.
The organizational management (OM) side needs improvement due to frequent reorganization.
 

Scalability Issues

Sentiment score
7.0
Sage People suits large organizations with scalability but isn't cost-effective or ideal for smaller, non-growing entities.
Sentiment score
7.8
SAP HCM is scalable for global enterprises, efficiently handling diverse operations and adaptable to various organizational sizes.
SAP HCM is quite scalable.
 

Setup Cost

Sentiment score
5.6
Sage People offers flexible licensing suitable for SMEs, affordable for 400-500 users, but potentially costly for startups.
Sentiment score
7.0
SAP HCM is costly yet valued for features; pricing varies by region and users, with extra costs for customization.
SAP HCM is quite expensive, but considering solutions like Oracle, they are similar.
SAP HCM is costly compared to other ERPs like Microsoft Dynamics or Oracle, and I would rate the cost as one out of ten.
 

Stability Issues

Sentiment score
7.7
Sage People's stability is rated variably, with users noting both high reliability and occasional performance issues.
Sentiment score
7.6
SAP HCM is praised for stability and reliability, particularly in cloud versions, despite occasional on-premises challenges.
I would rate its stability as nine out of ten.
I would rate the stability of SAP HCM as seven out of ten.
 

Valuable Features

Sentiment score
8.4
Sage People offers robust HR features like reporting, integration, self-service, and data management for efficient decision-making and administration.
Sentiment score
7.7
SAP HCM enhances productivity with global payroll solutions, HR integration, and seamless SAP SuccessFactors performance management.
Capturing all the attendances and absences is a huge task that must be completed before running payroll.
The integration provided by SAP between different modules is very good.
 

Categories and Ranking

Sage People
Ranking in Benefits Administration
7th
Ranking in Talent Management
7th
Ranking in Cloud HCM
6th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
HR Analytics Software (4th), Talent Acquisition (6th)
SAP HCM
Ranking in Benefits Administration
3rd
Ranking in Talent Management
3rd
Ranking in Cloud HCM
3rd
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Cloud HCM category, the mindshare of Sage People is 0.5%, down from 0.8% compared to the previous year. The mindshare of SAP HCM is 16.5%, up from 15.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Spencer Gray - PeerSpot reviewer
Highly customizable, robust, and access to helpful online community
In my opinion, the performance management module of this system could use improvement as it falls behind compared to other specialized performance management platforms. While I understand that this system is not solely focused on performance management and is more of a generalist solution, it still lacks the capabilities and features that you can find in other specialized platforms. If we were to switch to a provider solely focused on performance management, we would have access to a wider range of features and capabilities that are not currently available in this system. Sage People offers a wide range of functions that meet most requirements. However, there is still room for improvement. One feature that I would like to see added is the ability to detect and address any failures in the custom processes or functions built within the system. I would like to see a tool that can automatically sense and identify any issues in the system. Currently, when something goes wrong, it's not always immediately obvious and requires a lot of manual troubleshooting. It would be helpful if there was an error message that clearly explained why the system is failing. This would speed up the investigation process and make it ten times faster.
Kumar-Saurav - PeerSpot reviewer
Allows you to generate reports, easy integration and offers out-of-the-box support
The limitation of HCM compared to new-era human capital management solutions is the cost. While those solutions offer similar features at a lower price, they are not typically used by large enterprises. However, for small and medium enterprises, the HCM licensing and maintenance costs are quite high. There are numerous solutions like Zoho and Odoo that offer subscription models at a much lower cost, even as low as $10. This significantly impacts SAP's market share, especially among smaller businesses. The high cost is the main reason why it's not widely adopted by smaller businesses. Currently, it's largely used by big enterprises, and only a small percentage of SAP users actually utilize HCM, even though they might be using other SAP modules. The small organizations are not keen on using it.
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823,795 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
9%
Comms Service Provider
8%
Educational Organization
7%
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
8%
Energy/Utilities Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Sage People?
The report builder and dashboard builder are very, very good.
What is your experience regarding pricing and costs for Sage People?
The product is definitely not cheap. However, it's probably not uber-expensive. It is definitely on the higher end. Companies must understand that the more modules they choose, the more expensive t...
What needs improvement with Sage People?
There were a couple of things that we wanted to customize, but we couldn’t do it ourselves. So, we had to do another project that cost us. The product must improve how absence works.
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
 

Comparisons

 

Also Known As

Fairsail
SAP Human Capital Management
 

Learn More

 

Overview

 

Sample Customers

Rocketship Education, Monitise, u-blox, SolarWinds, Mitsubishi, SmartStream, Canonical, Betfair
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Find out what your peers are saying about SAP HCM vs. Sage People and other solutions. Updated: November 2024.
823,795 professionals have used our research since 2012.