Sage People Reviews

Name: Sage People
Brand: Sage
Rating: 3.9 (15 reviews)

Vendor: Sage

3.9 out of 5

15 reviews
81% willing to recommend

297 followers

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What is Sage People?

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Sage People is the #4 ranked solution in top HR Analytics Software solutions, #6 ranked solution in top Cloud HCM solutions, #6 ranked solution in top Talent Acquisition solutions, #7 ranked solution in top Benefits Administration solutions, and #7 ranked solution in top Talent Management solutions. PeerSpot users give Sage People an average rating of 7.8 out of 10. Sage People is most commonly compared to Workday: Sage People vs Workday. Sage People is popular among the large enterprise segment, accounting for 53% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 23% of all views.

Helped 816,192 peers since 2012

Featured reviews

Spencer Gray

People Advisor at Thomas International

In my opinion, the performance management module of this system could use improvement as it falls behind compared to other specialized performance management platforms. While I understand that this system is not solely focused on performance management and is more of a generalist solution, it still lacks the capabilities and features that you can find in other specialized platforms. If we were to switch to a provider solely focused on performance management, we would have access to a wider range of features and capabilities that are not currently available in this system. Sage People offers a wide range of functions that meet most requirements. However, there is still room for improvement. One feature that I would like to see added is the ability to detect and address any failures in the custom processes or functions built within the system. I would like to see a tool that can automatically sense and identify any issues in the system. Currently, when something goes wrong, it's not always immediately obvious and requires a lot of manual troubleshooting. It would be helpful if there was an error message that clearly explained why the system is failing. This would speed up the investigation process and make it ten times faster.

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Ruth Baker

HRIS Implementation Consultant at a computer software company with 10,001+ employees

The initial setup is easy. We need to be technically savvy. We need to have experience with HR systems to be involved in the setups. For someone who's never had an HR system before, it's going to be very overwhelming. The solution has got a lot of functionalities, which is brilliant. It is 90% customizable. We can configure it exactly as we want it. We would definitely need someone with HR systems experience to understand the backend. We can configure the back end as much as we like. We can also do it once we’ve gone live with the system.

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Samuel Benavides

Project Manager at Exis TI

If Sage People were to become a fully cloud-based solution, it could lead to significant improvements. With the COVID pandemic highlighting the benefits of remote work, a complete shift to cloud-based functionality would be a welcome development for users. Sage People's report design could benefit from improvement as it currently relies on Dev Express. Using a different report design solution could potentially enhance the user experience. There are parts of the HR capabilities that are missing.

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Sage People mindshare

Product category:

As of November 2024, the mindshare of Sage People in the Cloud HCM category stands at 0.5%, down from 0.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud HCM

Key learnings from peers

Last updated Nov 3, 2024

Valuable Features

Sage People's most valuable features include robust, customizable reporting capabilities, ease of customization, global policy management, and employee self-service. It excels in integrating HR functions, producing versatile reports powered by Salesforce, and providing extensive employee information storage. Users appreciate the user-friendly dashboard, automation for HR processes, global team visualization, timesheet management, and seamless integration with financial systems. Versatile API and mobile access enhance its appeal.

"The report builder and dashboard builder are very, very good."
"I guess I would say maybe that it is a more robust system."
"The reporting features are also very valuable because, on top of 300+ reports available on the system, you can also customize quite a number of reports."

Room for Improvement

Sage People requires enhancements in several areas including absence management and user interface clarity. Reporting and automation need refinement while performance management features lag behind competitors. Integration with external tools is limited and system customization is lacking. Users find the system not user-friendly, affecting admin efforts. Stable integration with payroll and cloud functionality is desired. Budget and error detection features are insufficient and HR ticket management is absent, hindering efficiency and customization capabilities.

"There were a couple of things that we wanted to customize, but we couldn’t do it ourselves."
"The user interface is not great."
"The budget module does not work. Sage People need to maybe make it more user-friendly."

Pricing

Sage People offers flexible licensing, making it economical for SMEs, with annual costs ranging from £15,000 to £18,000 for 210-220 users. Larger enterprises benefit from its scalability, particularly between 400-500 users. Pricing is generally reasonable but can be high-end, depending on selected modules and organization size. Negotiating licenses upfront is recommended, with licenses provided within 48 hours. Monthly and yearly payment options are available, with negotiation opportunities for multi-group licensing models.

"I think it's reasonably priced. But in comparison to other systems, I would choose them over Sage People, regardless of their prices."
"The pricing is reasonable."
"The price of the solution is reasonable."

Popular Use Cases

Many organizations use Sage People for HR management, payroll processing, and employee lifecycle management in diverse industries. It assists HR teams with tasks like onboarding, salary changes, absence management, and generating customized reports. Companies benefit from its integration capabilities with systems like ADP and its deployment flexibility on AWS or Azure. The tool offers high customization, making it adaptable for specific business requirements and handling application management.

Service and Support

Customers find Sage People support generally efficient and responsive, often rating it highly. Quick response times are frequently mentioned, though occasional delays exist. Many rate it positively, seeing it as supportive and effective in resolving issues. Some give it perfect scores, while others note room for improvement in speed and problem resolution. Integration help is also highlighted positively.

Deployment

Sage People's initial setup varies in complexity. Some found it straightforward with guidance from experts, while others faced challenges due to organizational readiness and understanding the system. Customizability adds complexity but also flexibility. External consultants aided some users, while others struggled due to lack of experience with similar systems. The setup duration depended on company size and data volume, with support through community resources and specialists being beneficial.

Scalability

Sage People is described as scalable by multiple users. It suits medium to large organizations, with some mentioning its adaptability for various processes. While most are satisfied with its ability to handle their organizational growth, scalability for global operations can be limited. Cost-effectiveness may vary, especially for smaller entities unless growth is anticipated. Users appreciate its functional aspects and customization to fit diverse needs, although high expenses were noted by some.

Stability

Sage People is generally stable, with many users reporting no stability issues. Some highlight a mix of Visualforce and Apex triggers affecting system speed, especially in North America due to European servers. Instances of instability were noted during updates, like a bug affecting report modules. Users rate stability from four to nine. Support is praised for responsiveness. Despite occasional issues, many find Sage People to be reliable.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Sage People Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

23%

Financial Services Firm

Comms Service Provider

Educational Organization

Media Company

University

Construction Company

Government

Manufacturing Company

Retailer

Performing Arts

Recreational Facilities/Services Company

Healthcare Company

Insurance Company

Wholesaler/Distributor

Energy/Utilities Company

Legal Firm

Non Profit

Outsourcing Company

Real Estate/Law Firm

Recruiting/Hr Firm

Marketing Services Firm

Sports Company

Logistics Company

Consumer Goods Company

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Learn more about Sage People

Customise communications: Deliver business updates to specific groups and gather feedback with surveys.
Personalise experiences: Create engaging, branded experiences – tailored by group or region.
Connect global teams: Manage your entire workforce, wherever they are. Embed global policies while enforcing local regulations.
Help teams thrive, anywhere: Support wellbeing, provide localised benefits packages, and more.

Get ahead with actionable HR analytics

Make informed decisions: Use People analytics for actionable insights in seconds.
Provide real-time insights: Give up-to-the-minute recommendations so leaders jump on trends and adjust plans.
Customise dashboards: Plan hiring, analyse attrition, manage absence, and more.
Get actionable feedback: Understand the employee experience through surveys, tailored to different groups.

Compete successfully for top talent

Deliver a differentiated, stand-out candidate experience with easy-to-use employer branding themes and options that shows off your culture and company story.
Fill roles faster with skilled talent using our unique, AI-powered, intelligent candidate matching.
Have new employees hit the ground running with seamless remote pre-boarding and onboarding experiences.

Sage People was previously known as Fairsail.