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SAP SuccessFactors vs Sage People comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

No sentiment score available
Sentiment score
5.4
SAP SuccessFactors offers ROI in 1-2 years, with varying outcomes depending on previous systems, enhancing employee experience and cost-effectiveness.
 

Customer Service

Sentiment score
6.8
Sage People customer service is praised for responsiveness and effectiveness, with most users satisfied despite occasional minor delays.
Sentiment score
6.2
SAP SuccessFactors customer service experiences vary, with efficiency issues in urgent cases and a need for technical improvement.
 

Scalability Issues

Sentiment score
7.0
Sage People suits large organizations with scalability but isn't cost-effective or ideal for smaller, non-growing entities.
Sentiment score
7.9
SAP SuccessFactors is scalable, effectively supporting large companies with cloud infrastructure, though some modules have limitations.
 

Stability Issues

Sentiment score
7.7
Sage People's stability is rated variably, with users noting both high reliability and occasional performance issues.
Sentiment score
7.5
SAP SuccessFactors is generally stable, with occasional regional challenges primarily related to data centers and integration.
 

Room For Improvement

Sage People requires enhancements in automation, customization, UI design, integration, stability, and performance management for improved user experience.
SAP SuccessFactors requires better analytics, integration, UI, localization, flexible pricing, and advanced mobile features to compete effectively.
 

Setup Cost

Sage People offers flexible licensing suitable for SMEs, affordable for 400-500 users, but potentially costly for startups.
SAP SuccessFactors offers a comprehensive suite but is costly, suited for medium to large enterprises with flexible pricing options.
 

Valuable Features

Sage People offers robust HR features like reporting, integration, self-service, and data management for efficient decision-making and administration.
SAP SuccessFactors excels in HR management with integration, customization, AI features, and collaboration, ensuring flexibility and usability.
 

Categories and Ranking

Sage People
Ranking in Talent Management
7th
Ranking in Cloud HCM
6th
Ranking in Talent Acquisition
6th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Benefits Administration (7th), HR Analytics Software (4th)
SAP SuccessFactors
Ranking in Talent Management
1st
Ranking in Cloud HCM
1st
Ranking in Talent Acquisition
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
93
Ranking in other categories
Global Payroll (2nd)
 

Mindshare comparison

As of December 2024, in the Cloud HCM category, the mindshare of Sage People is 0.5%, down from 0.8% compared to the previous year. The mindshare of SAP SuccessFactors is 23.6%, up from 21.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Spencer Gray - PeerSpot reviewer
Highly customizable, robust, and access to helpful online community
In my opinion, the performance management module of this system could use improvement as it falls behind compared to other specialized performance management platforms. While I understand that this system is not solely focused on performance management and is more of a generalist solution, it still lacks the capabilities and features that you can find in other specialized platforms. If we were to switch to a provider solely focused on performance management, we would have access to a wider range of features and capabilities that are not currently available in this system. Sage People offers a wide range of functions that meet most requirements. However, there is still room for improvement. One feature that I would like to see added is the ability to detect and address any failures in the custom processes or functions built within the system. I would like to see a tool that can automatically sense and identify any issues in the system. Currently, when something goes wrong, it's not always immediately obvious and requires a lot of manual troubleshooting. It would be helpful if there was an error message that clearly explained why the system is failing. This would speed up the investigation process and make it ten times faster.
Wael Elsagh - PeerSpot reviewer
Offers many useful modules and integrations, and helps companies adhere to best practices
The main advantage of SuccessFactors is its ability to add many types of integrations within the SAP Cloud platform. Many useful modules can be implemented alongside SuccessFactors as third-party integrations, and this capability to extend the system is a big plus. Another positive for SuccessFactors is how it provides pre-defined best practices for building the solution, with plans that take you from A to Z directly. You don't need to build anything from scratch when you're using their implementation best practices for configuring the system. Within these best practices, you also have a range of options for customization, such as with the Metadata Framework (MDF) and the Business Rules feature where you can create various conditions when it comes to managing customers.
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
9%
Comms Service Provider
8%
Educational Organization
7%
Educational Organization
50%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Sage People?
The report builder and dashboard builder are very, very good.
What is your experience regarding pricing and costs for Sage People?
The product is definitely not cheap. However, it's probably not uber-expensive. It is definitely on the higher end. Companies must understand that the more modules they choose, the more expensive t...
What needs improvement with Sage People?
There were a couple of things that we wanted to customize, but we couldn’t do it ourselves. So, we had to do another project that cost us. The product must improve how absence works.
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Comparisons

 

Also Known As

Fairsail
SuccessFactors
 

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Overview

 

Sample Customers

Rocketship Education, Monitise, u-blox, SolarWinds, Mitsubishi, SmartStream, Canonical, Betfair
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about SAP SuccessFactors vs. Sage People and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.