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SAP BusinessObjects Business Intelligence Platform vs SAP Crystal Reports comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP BusinessObjects Busines...
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
104
Ranking in other categories
BI (Business Intelligence) Tools (6th)
SAP Crystal Reports
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
Reporting (8th)
 

Mindshare comparison

While both are Business Intelligence solutions, they serve different purposes. SAP BusinessObjects Business Intelligence Platform is designed for BI (Business Intelligence) Tools and holds a mindshare of 3.7%, down 5.3% compared to last year.
SAP Crystal Reports, on the other hand, focuses on Reporting, holds 2.7% mindshare, down 3.6% since last year.
BI (Business Intelligence) Tools
Reporting
 

Featured Reviews

MukeshMathur - PeerSpot reviewer
Visualization is better than other tools, offers good dashboard and analytics features but it is not easy to adapt to the product
As per my opinion, because SAP is a very worldwide product or very useful product, I'm not talking about improvement, because I just think that SAP can focus on the pricing factor. The cost of this product, so every company is not suitable to use it. Because of the very huge amount of integrations, every organization can not use it. So, it is a very costly product. Secondly, from an educational point of view, So, it is not easy to adapt to each and every IT person because some, most, in India, most cities, such as Delhi, Bangalore, or Chennai, only metro support the educational platform for that. So, just my suggestion is SAP should focus on every user; it should be easy to pick the product and, easy to carry, easy to use in every life. So, SAP must try to improve in this part.
MVD Prasad - PeerSpot reviewer
Helps analyze your data by creating richly formatted, pixel-perfect, and multiple reports from virtually any data source, delivered in over a dozen formats
It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is stable."
"The development using SAP BusinessObjects Business Intelligence Platform is very good."
"It provides flexibility for creating reports. It is very good for creating highly-complex reports. I like this solution because when I buy BusinessObjects, it comes with many components, such as reporting, dashboard, and data visualization tools. Its performance is good. It is running on top of SAP BW and SAP HANA."
"The features which the solution has been awesome. The way the data is fetched from the database, and the queries are executed, is unique using the Universe of Business Objects. That makes it unique and we could not find another solution that functions in a similar way. It's has a great way of receiving and executing queries."
"​The report development tool called SAP Web Intelligence under the BI Launch Pad portal has been the most valuable feature."
"It is more user-friendly and easier to work with the report creation part, creating reports out of an established universe. Maybe a business person could liberate the existing universe and create a report on top of it, as well. So that's one cool feature."
"It gives you a lot of flexibility in designing your dashboards."
"It allows the analysis of business data and enables decisions based on the analysis."
"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."
"We use SAP Crystal Reports for operational reporting."
"I find Crystal Reports very easy to use, even for a non-technical person."
"The initial setup of the solution is pretty easy."
"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."
"It is an user-friendly solution."
"The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion."
"The most valuable feature of the solution is that it is a fantastic way of generating reports."
 

Cons

"SAP BusinessObjects Business Intelligence Platform has to be improved performance-wise. The look and feel of this application, its scalability, setup, and technical support also need improvement."
"Integrations with things like Active Directory and LDAP tend to be a little complex."
"Factoring in total implementation and maintenance costs, SAP BusinessObjects is too expensive. If you deal with a huge amount of data, you can go with BusinessObjects. However, if you are a medium-sized company with a modest amount of data, you can opt for another solution."
"There is room for improvement in providing more user-friendly and versatile reporting options."
"The SAP BusinessObjects Business Intelligence Platform has always struggled with dashboarding."
"The admin features for disk space management need work. It's very difficult to manage the disk space by the application; good admin features and not included to allow you to do that. I don't believe that is in the latest version of the product either."
"This solution is complex to configure and administer."
"We're an Epic shop, and Epic is moving away from Crystal. It would be nice if it had tighter integration with products like Epic. It would be awesome to have better integration with third-party products."
"There could be improvements made to the analytics capabilities."
"SAP Crystal Reports has some compatibility issues with third-party products."
"The financing part needs improvement."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."
"If at all possible, a little bit of improvement on the analytical side is needed."
"Maybe some Power BI-related features could be added, like dashboards or direct editing in reports."
"SAP Crystal Reports should provide better support for dynamic connectors."
 

Pricing and Cost Advice

"It has an option of a Cloud Platform (SAP Analytics Cloud) which has a lower price than the on-premise platform, and you can buy individual licences per user.​"
"We purchase licenses through Epic. So, we get an Epic price as opposed to the SAP price. If we were going to use other products like Webby that they offer or exclusively use BI Launch Pad, it would cost a lot because half of our employees would touch it in some fashion. So, we use Epic-Crystal integration to keep the licensing cost down. I believe the BI Launch Pad licensing is something like $800 for each, and the Crystal Report licensing is something like $500 for each, but that's not what we pay."
"It is not a subscription model, but you must purchase a perpetual license for this."
"I have always found SAP BI to be expensive. It is expensive even when you compare SAP BI Cloud with Microsoft Power BI. Power BI is probably around $9.99 per month, and the cheapest SAP BI is around $20, which is double. In terms of price, Power BI is definitely a lot better. If you have budget issues, you may want to go for Power BI."
"We are satisfied with the solution, but we are not satisfied with the licensing cost which SAP offers. They offer one lumpsum licensing which does everything. That is not the right strategy, because sometimes you don't have power users, they are only viewers, but we need to buy the full license for them. This is not something we want to continue with."
"Just work with SAP to make sure you have enough licenses but don't go overboard."
"It is not cost-effective. It is expensive."
"Its price is fair."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
"This product costs a lot of money."
"We pay fifteen hundred dollars as licensing fee."
"SAP Crystal Reports is a very expensive solution."
"I feel that SAP Crystal Reports is a reasonably priced product."
report
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Comparison Review

it_user6663 - PeerSpot reviewer
May 25, 2013
SAP Business Objects vs. Microsoft BI
A quick look at the whole idea on another weblogs gives you a sense that all of them just talked about very brief things like report refresh feature in BO or cube feature in MS Analysis Service. I choose MS BI and I want to share my reasons and opinions on why I choose it and give you another quick…
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
9%
Government
7%
Financial Services Firm
12%
Computer Software Company
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Seeking lightweight open source BI software
There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would recommend as follows: 1) If you have legacies of SAP, Oracle - look for SAP...
Tableau vs. Business Objects - Which is a better solution for visualization and analysis?
Both tools have their positives and negatives. First, I should mention that I am relatively new to Tableau. I have been working on and off Tableau for about a year, but getting to work on it consta...
What do you like most about SAP BusinessObjects Business Intelligence Platform?
What I like the most about SAP BusinessObjects BI Platform is that it has significantly improved our decision-making process.
What needs improvement with SAP Crystal Reports?
Maybe some Power BI-related features could be added, like dashboards or direct editing in reports. We use query language to build reports; this area could be improved more.
What is your primary use case for SAP Crystal Reports?
We use SAP Crystal Reports for reporting. We use it for financial reports like statements of accounts, trial balances, and other management reports, salary slips, and many other purposes.
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
 

Also Known As

SAP BusinessObjects BI Platform, SAP BusinessObjects, Business Objects
No data available
 

Overview

 

Sample Customers

SRAM, Kennametal, Fairfax Water, British American Tobacco, Velux, and FedEx.
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
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