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SAP SuccessFactors vs Zoho People Plus comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

SAP SuccessFactors
Ranking in Cloud HCM
1st
Average Rating
7.8
Number of Reviews
93
Ranking in other categories
Talent Management (1st), Talent Acquisition (1st), Global Payroll (2nd)
Zoho People Plus
Ranking in Cloud HCM
29th
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Cloud HCM category, the mindshare of SAP SuccessFactors is 23.3%, up from 21.2% compared to the previous year. The mindshare of Zoho People Plus is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Wael Elsagh - PeerSpot reviewer
Nov 10, 2022
Offers many useful modules and integrations, and helps companies adhere to best practices
The main advantage of SuccessFactors is its ability to add many types of integrations within the SAP Cloud platform. Many useful modules can be implemented alongside SuccessFactors as third-party integrations, and this capability to extend the system is a big plus. Another positive for SuccessFactors is how it provides pre-defined best practices for building the solution, with plans that take you from A to Z directly. You don't need to build anything from scratch when you're using their implementation best practices for configuring the system. Within these best practices, you also have a range of options for customization, such as with the Metadata Framework (MDF) and the Business Rules feature where you can create various conditions when it comes to managing customers.
Eckart  Jensen - PeerSpot reviewer
Aug 23, 2024
Offers a very competitive pricing model but needs to offer flexibility
In my company, we are going down with the implementation service because it is too much of a hassle. If you are supporting European-based companies being located in another location, Zoho is not flexible. As a vendor, you cannot support European business in Asia. You need to be a European vendor to support European business in Asia, and I gave Zoho feedback already that it doesn't make sense as the European vendor who's not on the ground in Asia does not understand the requirements in Asia. As per Zoho, the European vendor makes a joint venture with a local vendor in Asia, and then they do the project together, but I feel that no customer will pay for such complexity. The only challenge is if you are a European business based in Asia and you want to have your data on an EU server, it is a nightmare. The tool should offer more flexibility in areas like attendance. Its features are okay. The solution needs more reporting tools. I should be able to choose where to store the data since, as a European business, you are obliged to store your data in Europe.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I appreciate most about SAP SuccessFactors is that it has all the modules in one platform. SAP SuccessFactors is the best option in the market for HR use cases. I also find the solution user-friendly."
"We use the cloud version to maintain all the employee records, payroll, etc. We use everything that comes with the HR suite."
"All of SuccessFactors' features are useful, but there are several modules within SuccessFactors that I find handy. You have Employee Central, which manages employee records within the system. It manages all the information about an employee, including names, addresses, account numbers, positions, org charts, etc. It also handles performance reviews and KPIs for employees within an organization. Then you have succession planning and development as well."
"SAP SuccessFactors is one of the most robust platforms in the world today. For a unique global company, they need a platform that is compliant, such as GDP compliant in Europe. The solution delivers high quality in their core HR IS system which is called Employee Central. The system is one of the strongest and sturdiest modules that are in existence in the world."
"The performance of the solution is very good."
"SAP SuccessFactors is a very reliable and stable solution."
"This solution offers good flexibility and configurability. It can handle different types of performance management."
"There are a lot of features in SuccessFactors that HR can actually explore. We recently implemented a learning platform that employs the individual staff to actually manage their own learning."
"The most valuable feature of the solution is its analytics part."
 

Cons

"They should be more user friendly and give us more tools to make it more flexible."
"There's room for improvement in SAP SuccessFactors, particularly in terms of innovation. I'd like more flexibility in its functionality and more customization. In terms of what additional feature I'd like to see in the next release of the product, it depends on the module because you have various modules in SAP SuccessFactors, so it's easier to go module by module and understand what features you have in each module. The product has a lot of features coming up, but the product being more mobile, or having mobile features would be nice."
"SAP should also look into easily integrating with other applications or other tools. Technology has changed now, and it should be easier for any application to integrate with other apps. There needs to be more flexibility."
"The pricing of SAP is quite high."
"They should improve the reports."
"They should work on a faster way of locating a proper documentation."
"There is room for improvement in licensing model."
"Some of the screens aren't that user-friendly, older employees especially have a hard time with it. They have some problems with it."
"The only challenge is if you are a European business based in Asia and you want to have your data on an EU server, it is a nightmare."
 

Pricing and Cost Advice

"The product is expensive. The product is worth the money you pay for it."
"It could be cheaper."
"Due to the way in which we purchased SuccessFactors as a module along with other SAP modules, we were able to procure it at a slightly better price than usual. I would rate their pricing 5/5 stars."
"It is not cheap, but it is reasonable."
"The price of the solution depends on too many factors to provide an estimate. However, the price of SAP SuccessFactors is competitive."
"We are on an annual subscription to use SAP SuccessFactors. The pricing model is something that they could restructure a bit better. If it was based differently on the type of usage it would help."
"For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
"Probably, it is one of the priciest products, and is very costly to put up and maintain but because it is a good solution end to end, people take it."
"Zoho People Plus has a very competitive pricing model. The pricing part is tier-based, and it is eight Euros per user."
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Top Industries

By visitors reading reviews
Educational Organization
49%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
What is your experience regarding pricing and costs for Zoho People Plus?
Zoho People Plus has a very competitive pricing model. The pricing part is tier-based, and it is eight Euros per user.
What needs improvement with Zoho People Plus?
In my company, we are going down with the implementation service because it is too much of a hassle. If you are supporting European-based companies being located in another location, Zoho is not fl...
What is your primary use case for Zoho People Plus?
My company uses the tool mainly for employee master data, leave administration, and attendance management. Moving forward, they will also do a performance appraisal.
 

Also Known As

SuccessFactors
No data available
 

Learn More

 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
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