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Savision Live Maps vs Splunk ITSI (IT Service Intelligence) comparison

Martello and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. Martello is ranked #87, while Splunk is ranked #10 with an average rating of 8.2. Martello holds a 0.1% mindshare in APM, compared to Splunk’s 0.7% mindshare. Additionally, 100% of Martello users are willing to recommend the solution, compared to 97% of Splunk users who would recommend it.
Savision Live Maps
Read 1 Savision Live Maps review
  • 138 Views
  • 93 Comparison Views
100% willing to recommend
Splunk ITSI (IT Service Int...
Read 50 Splunk ITSI (IT Service Intelligence) reviews
  • 1,715 Views
  • 1,053 Comparison Views
97% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Savision Live Maps and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability.

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To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2025).
Buyer's Guide
Application Performance Monitoring (APM) and Observability
April 2025
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Helped 849,210 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Savision Live Maps
Ranking in Application Performance Monitoring (APM) and Observability
87th
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Splunk ITSI (IT Service Int...
Ranking in Application Performance Monitoring (APM) and Observability
10th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
50
Ranking in other categories
IT Alerting and Incident Management (4th)
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Savision Live Maps is 0.1%, up from 0.1% compared to the previous year. The mindshare of Splunk ITSI (IT Service Intelligence) is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

MO
Helpful dashboard, and the ElasticSearch feature helps to identify problematic components
Savision continuously develops new modules to allow further integration, so the only item would continue with this effort to allow more-and-more systems to integrate into this platform. Perhaps more focus can be done on the CMDB portion and bi-directional communication to the ITSM system, but this is a small portion.
Read full review
Sunil K R - PeerSpot reviewer
Helps improve our incident response time, and our mean time to resolve, but visibility is limited
In my previous project, I successfully led the end-to-end deployment of a Splunk migration. The process went smoothly thanks in part to Splunk's professional services team. They conducted a thorough assessment, identified all our potential pain points, and developed a tailored solution and migration plan. This comprehensive approach ensured a seamless transition. Our core deployment team consisted of 5 internal members and two specialists from Splunk. Additionally, the project included a project manager and a product owner. We also benefited from the expertise of two professional service consultants and two representatives from the customer's side. An on-site admin architect further provided valuable technical support. Throughout the deployment process, we leveraged support from various resources whenever necessary. This included assistance with configuration changes, deployments, and other related tasks. We also collaborated effectively with our teammates to ensure a smooth and successful implementation.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This helps to centralize multiple monitoring solutions and streamline integration into ITSM."
"I like ITSI's glass tables. They're easy to navigate by clicking through them. The interface isn't that much different from other products I've used. It provides all the information we need in one place."
"The glass tables are very helpful."
"The root cause analysis is very helpful for us."
"Splunk ITSI can be easily integrated with the incident management platform. You can automate workflows and certain actions can be taken."
"Splunk's intuitive interface and scalability make it accessible to non-technical users, and its capacity to monitor every millisecond of data across multiple applications is truly impressive."
"Splunk ITSI helps us secure our environment by allowing us to create automatons that run when alerts are triggered."
"The solution has been stable."
"One of the excellent features is the service analyzer, which is truly impressive."
More Splunk ITSI (IT Service Intelligence) pros
 

Cons

"Perhaps more focus can be done on the CMDB portion and bi-directional communication to the ITSM system, but this is a small portion."
"We'd like them to show more inputs on the dashboard."
"Splunk ITSI's UI needs to be more interactive and user-friendly."
"The problem becomes the price, as Splunk is an expensive product."
"We also faced challenges relating to UI development."
"They should make it easier to use. Many people are new to it. It is hard and has a steep learning curve."
"They should make it easier to use. Many people are new to it. It is hard and has a steep learning curve."
"Splunk ITSI could benefit from including more features that other solutions support, such as vulnerability management modules."
"The biggest improvement area is making it open to developers. Right now, it is very closed. It can only be downloaded by people who have a license to and not everyone. If it is open to everybody, more people will use it."
More Splunk ITSI (IT Service Intelligence) cons
 

Pricing and Cost Advice

Information not available
"I wouldn't say there's been an issue with the solution's pricing because we went through the AWS marketplace and negotiated directly with Splunk."
"It would have been good if the product cost was much lower."
"Splunk ITSI is a premium application and comes with a premium price tag."
"Splunk pricing is high."
"Splunk ITSI is expensive."
"The cost of the modules is a bit high for non-global companies, making it difficult for them to afford Splunk ITSI."
"Splunk ITSI is expensive compared to other tools."
"The pricing of Splunk is a bit high."
More Splunk ITSI (IT Service Intelligence) pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
20%
Computer Software Company
14%
Government
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Splunk ITSI (IT Service Intelligence)?
Our mean time to detect is down to five minutes.
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What is your experience regarding pricing and costs for Splunk ITSI (IT Service Intelligence)?
Pricing can vary significantly based on the selected modules and deployment choices. Splunk ITSI tends to be more expensive compared to some open-source solutions.
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What needs improvement with Splunk ITSI (IT Service Intelligence)?
Splunk ITSI could benefit from including more features that other solutions support, such as vulnerability management modules. This would help manage vulnerabilities effectively, allowing my organi...
See all answers
 

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Compared 17% of the time
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Compared 13% of the time
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Compared 9% of the time
Elastic Observability vs Splunk ITSI (IT Service Intelligence) Logo
Elastic Observability vs Splunk ITSI (IT Service Intelligence)
Compared 9% of the time
Splunk Observability Cloud vs Splunk ITSI (IT Service Intelligence) Logo
Splunk Observability Cloud vs Splunk ITSI (IT Service Intelligence)
Compared 9% of the time
More Splunk ITSI (IT Service Intelligence) Competitors
 

Product Reports

Buyer's Guide
Application Performance Monitoring (APM) and Observability
April 2025
Savision Live Maps reportDownload Savision Live Maps product report
Buyer's Guide
Splunk ITSI (IT Service Intelligence)
April 2025
Splunk ITSI (IT Service Intelligence) reportDownload Splunk ITSI (IT Service Intelligence) product report
 

Also Known As

Live Maps
No data available
 

Overview

Business Service Management Visualization & Grouping Tools for Microsoft System Centre
Martello

Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services. 

It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact. 

The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance. 

With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.

Splunk
 

Sample Customers

Municipality of Alphen, Farah Leisure Parks Management LLC, Mail Technology, Austria Card, SMR Automotives
TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Buyer's Guide
Application Performance Monitoring (APM) and Observability
April 2025
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Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: April 2025.
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