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SentinelOne Singularity Complete vs Trend Micro Deep Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
SentinelOne Singularity Complete reduced incident response time and costs, improving ROI with advanced features and central management.
Sentiment score
8.2
Trend Micro Deep Security enhances productivity, cost efficiency, and threat management, offering strong financial protection and significant ROI.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
We have not faced any attacks since we implemented it.
It has absolutely helped reduce our organizational risk.
It adds value by providing centralized control over servers and endpoints.
 

Customer Service

Sentiment score
7.3
SentinelOne Singularity Complete is praised for effective, fast support, though some desire more phone and interactive assistance.
Sentiment score
8.3
Trend Micro Deep Security's customer service is praised for knowledgeable support, though some users note delays in resolution.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
Whenever I raise a ticket, whether critical or high priority, their team responds immediately, often over calls, and works towards closing the request with the highest priority.
Trend Micro's technical support is delayed in responding at times, while at other times, the response is fast.
 

Scalability Issues

Sentiment score
8.1
SentinelOne Singularity Complete is versatile, seamlessly expanding across platforms, integrating easily, but faces issues when scaling down.
Sentiment score
8.1
Trend Micro Deep Security is praised for scalability, supporting diverse enterprises and regions, despite some cost concerns.
It's all auto-scale and auto-categorized, configuring automatically.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
Trend Micro Deep Security is highly scalable.
 

Stability Issues

Sentiment score
7.9
SentinelOne Singularity Complete is stable, reliable, with minor connectivity issues during updates; users appreciate its performance and stability.
Sentiment score
8.9
Trend Micro Deep Security is highly stable and reliable, with minor, quickly resolved issues and strong threat detection.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
Trend Micro Deep Security is very stable and provides protection at all times without issues.
 

Room For Improvement

SentinelOne Singularity Complete needs UI refinement, better automation, flexible policies, reduced resource use, and improved pricing and support.
Trend Micro Deep Security needs improvements in distribution, integration, UI, Mac support, pricing, and automation, plus enhanced reporting and training.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Providing a single pane of visibility for the end user would be beneficial.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
Additionally, the product is overpriced, which makes it difficult to sell to many customers.
The user interface could be more user-friendly, as navigation sometimes requires familiarity with the console.
 

Setup Cost

SentinelOne Singularity Complete is seen as cost-effective by some but pricey compared to traditional antivirus solutions, yet feature-rich.
Trend Micro Deep Security offers robust features but is perceived as expensive, with AWS Marketplace offering potential discounts.
If you want protection, you have to pay the price.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
It’s cheaper than other competitors.
Trend Micro Deep Security is considered overpriced, which poses a challenge in selling it to many customers.
The pricing is moderate, not expensive or very cheap.
 

Valuable Features

SentinelOne Singularity Complete offers robust, AI-driven security and seamless integration, enhancing performance and protection for enterprises.
Trend Micro Deep Security offers robust protection with agentless features, integration, scalability, multi-platform security, and user-friendly management.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
It is well-suited for state government customers who require a complete sense of security.
Trend Micro Deep Security offers valuable features such as virtual patching, which allows me to manage server downtime challenges by taking care of threats.
 

Categories and Ranking

SentinelOne Singularity Com...
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
198
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (2nd)
Trend Micro Deep Security
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
90
Ranking in other categories
Virtualization Security (1st), Cloud and Data Center Security (8th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. SentinelOne Singularity Complete is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 5.7%, down 8.2% compared to last year.
Trend Micro Deep Security, on the other hand, focuses on Virtualization Security, holds 40.4% mindshare, down 44.6% since last year.
Endpoint Detection and Response (EDR)
Virtualization Security
 

Featured Reviews

Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.
Nikhilesh Verma - PeerSpot reviewer
Offers a good firewall that blocks unwanted ports
In our company's infrastructure, we have not faced any challenges with the product. Considering the lack of issues or challenges faced with the use of the product in our company's environment, I feel that it is a good solution. Sometimes, the product is not very stable, but it is something that depends on the infrastructure in which the tool is used. The aforementioned area can be considered for improvement. If Trend Micro Deep Security wants to implement some new features in it, then I would say that it should focus from a networking point of view and see how to control network traffic specifically coming from external to internal traffic on the servers.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
Educational Organization
40%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
 

Also Known As

Sentinel Labs, SentinelOne Singularity
Deep Security
 

Overview

 

Sample Customers

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Detection and Response (EDR). Updated: January 2025.
848,716 professionals have used our research since 2012.