Splashtop Remote Support and Zoho Assist are prominent remote support tools. Zoho Assist seems to have the upper hand due to its superior features, though it comes at a higher cost.
Features: Splashtop Remote Support offers reliable performance, ease of use, and multi-monitor support. Zoho Assist includes extensive integration options, advanced remote access features, and a broad set of capabilities.
Room for Improvement: Splashtop Remote Support could benefit from better session recording, enhanced mobile app functionality, and additional features. Zoho Assist could improve performance speed, lower resource consumption, and optimize its functionality.
Ease of Deployment and Customer Service: Splashtop Remote Support is praised for easy deployment and consistent customer service. Zoho Assist is also straightforward to deploy but has varied customer service experiences.
Pricing and ROI: Splashtop Remote Support satisfies users with low setup costs and strong ROI. Zoho Assist has higher costs but justifies them with a robust feature set and perceived good ROI.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.
Zoho Assist is an online remote support and access platform for small and mid-sized businesses that can empower every app to become more trustworthy at absolutely no cost. It contributes significantly to Zoho's powerful management engine with out-of-the-box, creative, and timely support.
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