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Symantec Endpoint Detection and Response vs USM Anywhere comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
USM Anywhere
Ranking in Endpoint Detection and Response (EDR)
53rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Log Management (42nd), Security Information and Event Management (SIEM) (31st), Compliance Management (12th)
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.5% compared to the previous year. The mindshare of USM Anywhere is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
Kris Nawani - PeerSpot reviewer
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security is good."
"The solution does all that we expect it to do."
"The solution can scale well."
"The solution has great blocking features."
"The most valuable features of the solution are that it is easy to use and has good support."
"The setup is quite easy."
"The solution does its job with no issues."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"In terms of monitoring, my best feature would be the monitoring of components across the network. It monitors the respective nodes and any new node that comes onto the network and provides reports. The reporting dashboards are really helpful for management in terms of making decisions around patch management."
"The asset management of nodes has been a large help in terms of being able to track applications with more detail and have changes made being monitored into one source."
"The most valuable feature in AT&T AlienVault USM is the reporting."
"It provides a single pane of glass view, coupled with a whole security ecosystem. The ability to manage everything from a central point, including vulnerability assessments, asset management - including the services provided by the various hosts, NIDS, HIDS, etc. - provides a very efficient way of dealing with things."
"It has allowed us to see what is happening on our servers."
"Ease of deployment across various environments."
"AT&T AlienVault USM is good for ELK Stack, the user experience is great because of its architecture. The ELK has a great performance and it has very good speed in the search and Kibana. Additionally, the visuals and dashboards and very nice and customizable."
"Asset discovery seems to be good."
 

Cons

"The interface has many issues."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"It would be beneficial to have more integration and compatibility with other platforms."
"They need to improve their cloud presence."
"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."
"One potential area for improvement in Symantec EDR is the reporting engine."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"Reporting is a major issue, as it is not user friendly."
"Adding a parsing interface for the customers would make AT&T AlienVault USM better."
"The price of AT&T AlienVault USM could be reduced."
"Search performance can be slow. The Raw Logs feature is painfully slow. And if we're talking about the newer, the Anywhere product, you can't even schedule reports on the thing. There are probably a dozen other features I'd really like to see there, but that would be one of the biggies."
"The dashboard could be improved as well as the level of customization."
"Its reporting tools need improvements. It would be good if they can provide integration with other ticketing systems. Currently, we only have integration with Slack and Jira. It is also a bit slow, and its replication engine can be improved."
"USM Anywhere relies a lot on the community putting the data in. Often, you'll right-click on the attack, but nothing will be found. That's a weakness of it."
"It would be nice to see some machine learning and monitoring of the configuration in network devices."
"AlienVault must improve their correlation feature. Some of the events do not match with the correlation rules and some of the correlation events are false-positive."
 

Pricing and Cost Advice

"The more devices we have the more expensive it becomes, which is where the challenge is."
"The price is really high and it should be lower."
"It's a yearly subscription."
"The price is okay, but it really depends on the customer's requirements."
"We have a yearly subscription, and the pricing is fair."
"Symantec Endpoint Detection and Response is expensive."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"The product is cheap."
"They charge a license based on the storage. ATT AlienVault USM is a less expensive solution than IBM QRadar."
"It allows you to do a lot with a small price tag... The pricing is the best on the market."
"It's saved security costs."
"The pricing is a good value. The key thing is that for the new product, the licensing of it, is subscription-based and it's based on data. Clients need to be really careful when thinking about that, because odds are they're going to need to put a lot more data into it than what they initially estimate, which is going to drive their subscription costs up."
"Do the one month trial and try to work out the kinks during it, as it has free support and service hours."
"So far, it has been a good solution for a tight budget."
"It's very reasonably priced. It was one of the lowest among the ones I looked at. Licensing is pretty flexible. They can do a two-year or a three-year, even a one-year, perhaps."
"I rate the price of AT&T AlienVault USM a four out of five."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
8%
University
7%
Computer Software Company
19%
Financial Services Firm
8%
Comms Service Provider
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
What do you like most about AT&T AlienVault USM?
The most valuable feature of the solution is the ease of deployment that it provides to users. The integrations that the product has with third-party applications are useful.
What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also limited when used with bigger products and has complex password requirements.
 

Also Known As

No data available
AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
 

Overview

 

Sample Customers

Information Not Available
Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. USM Anywhere and other solutions. Updated: April 2025.
848,270 professionals have used our research since 2012.