Tungsten RPA vs Zapier comparison

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Tungsten RPA

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Executive Summary

We performed a comparison between Tungsten RPA and Zapier based on real PeerSpot user reviews.

Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Tungsten RPA vs. Zapier Report (Updated: October 2024).

Tungsten RPA vs. Zapier

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Helped 814,649 peers since 2012

Categories and Ranking

Tungsten RPA

Average Rating

7.4

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (11th)

Zapier

Average Rating

8.6

Number of Reviews

Ranking in other categories

Cloud Data Integration (9th)

Featured Reviews

Jamil Milhem

Project Manager-Senior RPA Specialist at DEWA

Feb 2, 2024

Automates browsing tasks without needing a server connection

My use case for the product is in the finance domain. You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it. The product should improve desktop automation, which is hard to configure. It needs to have…

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Dimitris Goudis

Airtable developer - Tableau analyst at Freelance

May 16, 2023

A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team

Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work. So, it's not about the automation process but the triggers that trigger an automation to start running. Sometimes if you set up an automation trigger on a specific application, we wouldn't know if Zapier received data to start running. So we cannot understand whether the problem is in Zapier or the steps before. Branching scenarios is something I want to add to the solution to make my life easier. We want to apply a logical workflow with a yes or no condition. On Zapier, you can have a condition, but you can build the actions after one value on this condition. So, the question can be responded to with a yes-no option or not answered. In your scenario, you have only the actions after yes get chosen. A second scenario is needed for the answer, no, and a third one for not answered. While in Make, we create a diagram, according to which if the response is yes, then do follow this path, and if it's no, then follow another path.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is stable and scalable."

"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."

"The solution is scalable."

"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."

"The most valuable feature of Kofax RPA is the simplicity of automating tasks."

"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."

"The most valuable features are workflow and process automation."

"The pricing of the solution is quite good."

More Tungsten RPA pros

"Webhooks are the most valuable feature of Zapier."

"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."

"What's most valuable in Zapier is its simplicity, seamlessness, and smooth plug-in, so you won't need to build code for every action. I'm not a developer, but I can use Zapier."

"The initial setup is pretty easy to do."

"The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many businesses."

"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."

"The product's most valuable feature is automation."

"The solution is a SaaS and does not require a complex setup."

More Zapier pros

Cons

"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."

"There is really nothing special about the capabilities of this product."

"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "

"RPA technology is constantly changing, and sometimes Kofax lags behind."

"The scalability has room for improvement."

"I'd like to see a recording function and a more simple interface."

"Exception handling needs to be improved."

"The solution could use some AI integrated features."

More Tungsten RPA cons

"I think that this solution should have more apps connected to it."

"The solution does not work properly when we apply filters and we get errors."

"Some recent changes to the solution have made it bulky and not as intuitive to use as it previously was."

"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."

"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."

"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use."

"At the moment, they allow a limited number of apps. I look forward to getting more apps for each package."

"My biggest concern with Zapier would be their pricing strategy."

More Zapier cons

Pricing and Cost Advice

"There is a standard license needed to use Kofax RPA and the price is reasonable."

"I give the price of the solution a six out of ten."

"Price is not a problem, because they are a competitor and we have a special rate."

"Kofax's prices are pretty reasonable."

"Kofax RPA's licensing costs are yearly and expensive."

"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."

"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."

"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."

More Tungsten RPA pricing and cost advice

"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."

"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."

"The product is reasonably priced."

"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."

"Zapier's price is good."

"It's very affordable."

"Think your Zaps through to make sure you don't use more Zaps than you need."

"The price of Zapier is approximately $75 monthly."

More Zapier pricing and cost advice

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814,649 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Insurance Company

Computer Software Company

22%

University

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Kofax RPA?

You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.

What is your experience regarding pricing and costs for Kofax RPA?

Previously, Tungsten RPA offered perpetual licenses, but now it has a subscription-based model for more flexibility, similar to the Microsoft developer platform.

What needs improvement with Kofax RPA?

We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We d...

What do you like most about Zapier?

The product's most valuable feature is automation.

What is your experience regarding pricing and costs for Zapier?

The pricing is suitable. It's not cheap, but not expensive.

What needs improvement with Zapier?

The pricing could be a little cheaper.

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Product Reports

Tungsten RPA

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Also Known As

Kofax RPA, Kofax Kapow, Kapow

No data available

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Tungsten Automation

Overview

Tungsten RPA offers an efficient solution for streamlining business processes through Robotic Process Automation (RPA), which utilizes software "bots" to automate tasks like data entry and form filling. With Tungsten RPA, organizations can enjoy increased efficiency as repetitive tasks are automated, freeing up human resources for more strategic work. Moreover, the software ensures improved accuracy by performing tasks consistently and error-free, leading to reduced costs and enhanced compliance with regulations. Key features include a low-code design environment for easy workflow creation, intelligent document processing for handling unstructured data, automated process discovery, and flexible deployment options suitable for on-premises, cloud, or hybrid environments. Tungsten RPA presents a comprehensive solution for optimizing operational efficiency and driving business success through automation.

Zapier is a tool for primarily non-technical users to connect together web apps.

An integration between two apps is called a Zap. A Zap is made up of a Trigger and one or more Actions or Searches.

Whenever the trigger happens in one app, Zapier will automatically perform the actions or searches in another app in order.

Zaps are very lightweight and easy to set up. Zaps do not import or export old data (they only operate on new items created after the Zap is enabled). Zaps are also not kept in sync ("two way syncing") after the Zap is triggered.

Zaps are deceivingly simple if you're used to dealing with complex and difficult integrations. Their simplicity is what enables anyone to create them.

Sample Customers

Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita

BuzzFeed, Groupon, Spotify, Columbia University, FOX

Tungsten RPA vs. Zapier