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WSO2 Identity Server vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
367
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Workspace ONE UEM
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (10th), Virtual Desktop Infrastructure (VDI) (8th), Enterprise Mobility Management (EMM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (14th), Unified Endpoint Management (UEM) (3rd)
WSO2 Identity Server
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Customer Identity and Access Management (CIAM) (10th)
 

Mindshare comparison

Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Workspace ONE UEM10.5%
Microsoft Intune22.3%
ManageEngine Endpoint Central7.7%
Other59.5%
Unified Endpoint Management (UEM)
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
WSO2 Identity Server2.8%
Okta Platform15.2%
Auth0 Platform13.1%
Other68.9%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.
Ritesh_Shah - PeerSpot reviewer
Senior Solution Architect at Hewlett Packard Enterprise
Utilizing key management and seamless single sign-on integration for enhanced user profile management
WSO2 Identity Server's key management feature stands out as a particularly impactful feature for enhancing security. Additionally, from a user perspective, the self-user portal and user profile management capabilities are highly valuable. It allows users to manage their profiles, change passwords, and offers a self-care portal type of functionality. The single sign-on capability integrates seamlessly with various platforms, including Google, Facebook, LDAP, and Active Directory, which supports rapid product launches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support of Microsoft Intune is good."
"As the solution is a software as a service, the scalability is unlimited."
"Autopilot is the most valuable feature."
"Intune does consolidate all endpoint and security management tools into one place, making everything easier to manage."
"It's not working perfectly, but Microsoft's Autopilot offers great visibility into automated deployment solutions."
"The Mobile Device Management in Intune is a valuable feature."
"Autopilot is the most valuable feature."
"The valuable feature of this solution is its ease of use."
"We recently integrated Workspace ONE with our intelligence report, and this is a great tool from a reporting point of view."
"Easy to navigate interface for admins Integration with Cisco ISE and other third party applications utilizing REST and SOAP APIs."
"You can upgrade and migrate the existing group policies that we use for VMware Workspace ONE for the active directory. We can push the policies and group policies. We can migrate it and manage it from VMware Workspace ONE."
"VMware Workspace ONE is scalable."
"This product is effective and simple to manage."
"It has good stability."
"The most valuable feature of VMware Workspace ONE is the support for multiple devices. Not only iOS, and Android, but all kinds of platforms, including VR device management. Additionally, it has a tunneling feature, which no other solution provides. Other solutions have to integrate with other tools to have this functionality, whereas VMware Workspace ONE has its own application gateway tunnel."
"Remote management is most valuable. It allows you to manage multiple types of devices. It is not just limited to laptops or desktops. You can also manage IoT devices. If a device is lost or stolen, you can easily take control of the device without letting any information get leaked."
"We are able to use this tool to better secure next generation data centers, which use software defined networks."
"The Identity Server has been able to manage our complete user base with ease - including authorization and authentication."
"I would rate the solution's stability eight or nine out of ten."
"The feature that I found most valuable was the ecosystem, which is very comprehensive and allowed me to find the components that I wanted to use, including the identity server and the API."
"I use this solution to generate keystores and certifications and link these with project development in our company."
"The solution gets the job done, and we don't have to do the main configuration."
"Some of the valuable features of the solution are the easy integration with processes, such as Single Sign-On. Overall WSO2 is straightforward and does not need customization."
"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."
 

Cons

"However, there are some areas that need improvement, such as the troubleshooting part, which could be simpler."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"Intune could add more features that are relevant to the core application control functions. For example, it would be helpful if it had more control over the on-prem environment from the cloud platform. Greater Teams availability in the Saudi market would also be helpful."
"At this time, I do not have any areas for improvement. I have heard about some downtime, but I am not in the local IT team."
"Microsoft Intune can be improved with faster policy synchronization, more intuitive troubleshooting tools, enhanced reporting and analytics, and simplified management for complex and hybrid environments, along with better third-party integration support and more granular administrative controls for enterprise-scale deployments."
"They should improve its compatibility with other operating systems such as iOS and Linux. It supports Linux but they still need to work on the iOS part."
"The worst aspect is the reporting."
"My assessment of the user experience of Microsoft Intune is that it is sometimes good and sometimes poor, depending on Microsoft's infrastructure."
"I tried to use the tool on an encrypted disk, but it was inconvenient."
"If you install an AirWatch on a phone that is not too powerful, you will have performance issues."
"The accuracy of the management function has room for improvement. It's important to us because sometimes we send a profile to the machine and it's pending but doesn't reach."
"One thing VMware needs to improve is compatibility with different operating systems."
"Technical support needs to be more responsive to our requests."
"Scalability is a problem because we have a service provider who is supposed to maintain the backend with patching."
"VMware should develop an integrated platform for their security products to give a singular integrated and holistic view of the devices covered by different security products whether Workspace One or Carbon Black."
"Many of the features that exist in Active Directory do not exist in Identity Manager, which means that people depend on Active Directory."
"The solution seems to be pretty outdated."
"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
"The solution's licensing model could be more flexible, and pricing could be improved."
"The solution could improve its development from a user perspective."
"The solution could improve its development from a user perspective."
"This solution requires extensive knowledge to be used effectively as certain areas of its use are not user friendly."
"This solution requires extensive knowledge to be used effectively as certain areas of its use are not user friendly."
 

Pricing and Cost Advice

"Microsoft licenses are costly."
"My team members bundled it together with their Microsoft solutions, including Microsoft 365 and related products."
"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."
"There are licenses required for this solution. We enable licenses on the devices we need to manage."
"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."
"The E5 license is expensive."
"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."
"It comes with the E5 plan. We bought the E5 plan from Microsoft."
"While it is not inexpensive in terms of price, it is definitely worth it."
"There is a licensing fee for the users, and we pay a low amount for our support costs."
"VMware Workspace ONE is expensive."
"We pay approximately $6.50 per user for the standard version. If you are paying for an enterprise license that includes VDI then it will cost approximately $25 per user on a monthly basis."
"If you have a host of custom requirements (including licensing), make sure to set aside enough time for the initial setup because it can take up to a few weeks depending on how complex your environment is."
"Currently, the product is priced at around 50 USD."
"In some cases, a customer may feel the solution is expensive."
"Licensing fees are paid on a monthly basis."
"I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution."
"We have to take their support, but that is a minimal charge if I'm comparing it to other identity managers."
"They should bring in some good pricing models to host the marketplace."
"WSO2 Identity Server is not an expensive solution."
"At this time we are working with the open-source version."
"I have found the solutions license is priced competitively compared to others."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
8%
Government
6%
Comms Service Provider
14%
Construction Company
10%
Transportation Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business175
Midsize Enterprise60
Large Enterprise183
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise60
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What is your experience regarding pricing and costs for VMware Workspace ONE?
I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...
What needs improvement with VMware Workspace ONE?
For instance, if a customer uses multiple platforms like Android and iOS, the solution has different features due to ...
What is your experience regarding pricing and costs for WSO2 Identity Server?
The pricing is currently the same as the API Manager, so it's not surprising. Since we used it primarily for SSO and ...
What needs improvement with WSO2 Identity Server?
Currently, all required features are supported. If new use cases for artificial intelligence arise, it could be benef...
What is your primary use case for WSO2 Identity Server?
We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API Mana...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
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Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Nutanix, ELM, AlmavivA, BDigital, StubHub, M-creations, MedVision360
Find out what your peers are saying about Microsoft, ManageEngine, Omnissa and others in Unified Endpoint Management (UEM). Updated: May 2026.
896,202 professionals have used our research since 2012.