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WSO2 Identity Server vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
371
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Workspace ONE UEM
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (10th), Virtual Desktop Infrastructure (VDI) (8th), Enterprise Mobility Management (EMM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (14th), Unified Endpoint Management (UEM) (3rd)
WSO2 Identity Server
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Customer Identity and Access Management (CIAM) (10th)
 

Mindshare comparison

Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Workspace ONE UEM10.5%
Microsoft Intune22.3%
ManageEngine Endpoint Central7.7%
Other59.5%
Unified Endpoint Management (UEM)
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
WSO2 Identity Server2.8%
Okta Platform15.2%
Auth0 Platform13.1%
Other68.9%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.
Ritesh_Shah - PeerSpot reviewer
Senior Solution Architect at Hewlett Packard Enterprise
Utilizing key management and seamless single sign-on integration for enhanced user profile management
WSO2 Identity Server's key management feature stands out as a particularly impactful feature for enhancing security. Additionally, from a user perspective, the self-user portal and user profile management capabilities are highly valuable. It allows users to manage their profiles, change passwords, and offers a self-care portal type of functionality. The single sign-on capability integrates seamlessly with various platforms, including Google, Facebook, LDAP, and Active Directory, which supports rapid product launches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"We can implement a MAM policy in this Intune and protect the device through mobile application development without touching it. The interface is easy to use and understand."
"Autopilot is the most valuable feature."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"Microsoft Intune is a cost-saving solution, reducing IT department workload and allowing for faster device provisioning compared to traditional methods."
"I am easily able to manage devices and assets, especially laptops and desktops."
"It provides a single page where you can log in to all of your applications, saving time and simplifying work because all of our users can use all the applications from any platform and work on the road without needing to set up all kinds of VPN connections."
"The most valuable feature of VMware Workspace ONE is the support for multiple devices. Not only iOS, and Android, but all kinds of platforms, including VR device management. Additionally, it has a tunneling feature, which no other solution provides. Other solutions have to integrate with other tools to have this functionality, whereas VMware Workspace ONE has its own application gateway tunnel."
"It was easy to use."
"The solution was easy to deploy."
"Among the most important improvements is the ability to set up different groups with different deployment policies."
"The product has fully automated features that help people do tasks easily."
"People who want to adopt this solution may be thinking about it from the end-user's perspective, but this solution is also very friendly for the people who manage it. It's administration-friendly."
"It is easy to start something and work from scratch."
"I use this solution to generate keystores and certifications and link these with project development in our company."
"Comprehensive ecosystem."
"I would rate the solution's stability eight or nine out of ten."
"The product's initial setup phase is easy."
"The feature that I found most valuable was the ecosystem, which is very comprehensive and allowed me to find the components that I wanted to use, including the identity server and the API."
"The keystore feature has been most valuable for us."
"We use the solution for customer identity management, authenticating customers coming in through a web portal."
"The Identity Server has been able to manage our complete user base with ease - including authorization and authentication."
 

Cons

"I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations."
"In Microsoft Intune, error messages are an area that has room for improvement. Regarding error messages, I would like to see more detailed logs added."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"Intune could be improved by expanding its third-party patching capabilities for a more comprehensive solution."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"I also hope the cost of Remote Help will decrease because it's a much-needed Intune function."
"Technical support is not great. If you open up a case, it may remain there for a long time."
"The accuracy of the management function has room for improvement. It's important to us because sometimes we send a profile to the machine and it's pending but doesn't reach."
"VMware is an expensive tool, and we are not using the complete platform. We are paying for a tool that we are not fully using."
"They need a more flexible pricing model."
"They do have a good integration, but there is a long way to go as far as integration is concerned. They need to integrate with the cloud solutions a little bit more."
"The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved."
"The app installer is something that they should really change. It creates a lot of confusion for the user."
"Our customers are concerned about the costs. The solution is higher than they want it to be."
"Feature-wise, it is fine, but its pricing could be better, given that Microsoft is on a bundling spree. AirWatch would benefit from reducing the license pricing per user per month."
"First, improvements have to been made in the high availability architecture. This has to do with the master-slave replication, and how the load balancing is handled between the identity servers."
"I found the initial setup to be very complex."
"I tried the product but I found it very cumbersome, so I no longer use it."
"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."
"The solution could improve its development from a user perspective."
"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
 

Pricing and Cost Advice

"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"I would rate the price a four out of ten with ten being the most expensive."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"Microsoft Intune is included in the E5 license at no additional cost."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"The license is paid annually."
"In some cases, a customer may feel the solution is expensive."
"If you purchase it for one year, it is very expensive. If you get it for three years or up to five years, then you can bargain a better price."
"VMware Workspace ONE has a yearly license. You have to buy the license for one year at a time."
"It's an expensive tool."
"In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent."
"There is a separate cost for technical support and extra premium features. The pricing should be simplified."
"I rate the product price a five on a scale of one to ten, where one is cheap and ten is expensive."
"They should bring in some good pricing models to host the marketplace."
"I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution."
"I have found the solutions license is priced competitively compared to others."
"We have to take their support, but that is a minimal charge if I'm comparing it to other identity managers."
"At this time we are working with the open-source version."
"WSO2 Identity Server is not an expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
8%
Government
6%
Comms Service Provider
14%
Construction Company
10%
Transportation Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business179
Midsize Enterprise61
Large Enterprise183
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise60
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What is your experience regarding pricing and costs for VMware Workspace ONE?
I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...
What needs improvement with VMware Workspace ONE?
For instance, if a customer uses multiple platforms like Android and iOS, the solution has different features due to ...
What is your experience regarding pricing and costs for WSO2 Identity Server?
The pricing is currently the same as the API Manager, so it's not surprising. Since we used it primarily for SSO and ...
What needs improvement with WSO2 Identity Server?
Currently, all required features are supported. If new use cases for artificial intelligence arise, it could be benef...
What is your primary use case for WSO2 Identity Server?
We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API Mana...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Nutanix, ELM, AlmavivA, BDigital, StubHub, M-creations, MedVision360
Find out what your peers are saying about Microsoft, ManageEngine, Omnissa and others in Unified Endpoint Management (UEM). Updated: May 2026.
896,387 professionals have used our research since 2012.