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WSO2 Identity Server vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
338
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Workspace ONE UEM
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (9th), Virtual Desktop Infrastructure (VDI) (8th), Enterprise Mobility Management (EMM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (16th), Unified Endpoint Management (UEM) (3rd)
WSO2 Identity Server
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Customer Identity and Access Management (CIAM) (10th)
 

Mindshare comparison

Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Workspace ONE UEM11.3%
Microsoft Intune26.0%
ManageEngine Endpoint Central8.8%
Other53.900000000000006%
Unified Endpoint Management (UEM)
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
WSO2 Identity Server3.0%
Okta Platform15.5%
Auth0 Platform14.1%
Other67.4%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.
Ritesh_Shah - PeerSpot reviewer
Senior Solution Architect at Hewlett Packard Enterprise
Utilizing key management and seamless single sign-on integration for enhanced user profile management
WSO2 Identity Server's key management feature stands out as a particularly impactful feature for enhancing security. Additionally, from a user perspective, the self-user portal and user profile management capabilities are highly valuable. It allows users to manage their profiles, change passwords, and offers a self-care portal type of functionality. The single sign-on capability integrates seamlessly with various platforms, including Google, Facebook, LDAP, and Active Directory, which supports rapid product launches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."
"Microsoft Intune is a cost-saving solution, reducing IT department workload and allowing for faster device provisioning compared to traditional methods."
"The core management feature in Intune is invaluable to us, especially considering the challenges we often face with System Center when pushing external updates."
"For our clients, the conditional access feature along with different compliance policies that they can set is valuable."
"The most valuable feature is the UEM capabilities."
"The dashboards, the security, and the customization capabilities work very well for us."
"We were able to deploy about 65 computers in under two weeks to a completely remote user base without touching any of the machines."
"We find it to be reliable."
"The most valuable feature is that it will use my credentials to access various parts of the infrastructure or other solutions, such as vRealize."
"The feature that we find most valuable is the corporate email pushing."
"Remote management is most valuable. It allows you to manage multiple types of devices. It is not just limited to laptops or desktops. You can also manage IoT devices. If a device is lost or stolen, you can easily take control of the device without letting any information get leaked."
"Right now we don't see there's an MDM solution out there that's better than VMware Workspace ONE."
"It provides a single page where you can log in to all of your applications, saving time and simplifying work because all of our users can use all the applications from any platform and work on the road without needing to set up all kinds of VPN connections."
"If a customer requires a true solution then I would say VMware is the right choice."
"For an organization like us, we have the same platform and want to manage multiple devices, and it is the best solution for us right now."
"Some of the valuable features of the solution are the easy integration with processes, such as Single Sign-On, and overall WSO2 is straightforward and does not need customization."
"The product's initial setup phase is easy."
"It's very easy to implement everything."
"The feature that I found most valuable was the ecosystem, which is very comprehensive and allowed me to find the components that I wanted to use, including the identity server and the API."
"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."
"I am completely satisfied with WSO2 Identity Server and would definitely recommend it to other companies."
"The Identity Server has been able to manage our complete user base with ease - including authorization and authentication."
"I use this solution to generate keystores and certifications and link these with project development in our company."
 

Cons

"Intune should support platforms other than Windows. We have encountered several limitations, especially when handling iOS devices."
"Intune needs to incorporate more tools to reduce the number of third-party applications we rely on."
"I would like some integration with the Microsoft reporting platform Power BI."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."
"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."
"Every time we call, we get bounced to a new team... there is no cohesive end-to-end support, which is very frustrating and time-consuming."
"Intune could add more features that are relevant to the core application control functions. For example, it would be helpful if it had more control over the on-prem environment from the cloud platform. Greater Teams availability in the Saudi market would also be helpful."
"The initial setup is pretty complicated. It can be a steep learning curve."
"There is no Apple zero-day support for updates."
"AirWatch doesn't seem to empower IT admins to try new things or get creative with implementations."
"VMware Workspace ONE isn't that good with patching and fixing, especially when compared to BigFix."
"Pricing is the only challenge right now. The licensing fee should be simplified a little bit. They have kept too many products as add ons. These need to be bundled with the low-cost, standard version. This will help customers in adopting this technology at a faster pace."
"We'd like the customization to be better."
"They need a more flexible pricing model."
"Our customers are concerned about the costs. The solution is higher than they want it to be."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
"I tried the product but I found it very cumbersome, so I no longer use it."
"The solution could improve its development from a user perspective."
"The solution's licensing model could be more flexible, and pricing could be improved."
"The solution could improve its development from a user perspective."
"The solution seems to be pretty outdated."
"First, improvements have to been made in the high availability architecture. This has to do with the master-slave replication, and how the load balancing is handled between the identity servers."
"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally."
 

Pricing and Cost Advice

"Microsoft Intune's pricing is reasonable."
"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."
"It is expensive. The cost depends on the license that we choose."
"There are licenses required for this solution. We enable licenses on the devices we need to manage."
"A person should pay towards the licensing costs of VMware Identity Manager on a yearly or monthly basis, but government and public sector units cannot for a perpetual licensing model."
"VMware Workspace ONE can fit any organization because if you need more devices there are only additional fees."
"While the platform offers comprehensive solutions, it can be expensive, especially if you only need it for occasional testing and deployment."
"There is a licensing fee for the users, and we pay a low amount for our support costs."
"There is a separate cost for technical support and extra premium features. The pricing should be simplified."
"My guess is that its licensing was yearly. There was probably no fee in addition to the standard licensing fee."
"VMware Workspace ONE has a yearly license. You have to buy the license for one year at a time."
"Depending on the requirements of users, there is a need to make yearly payments towards the licensing costs attached to the product."
"WSO2 Identity Server is not an expensive solution."
"We have to take their support, but that is a minimal charge if I'm comparing it to other identity managers."
"I have found the solutions license is priced competitively compared to others."
"They should bring in some good pricing models to host the marketplace."
"I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution."
"At this time we are working with the open-source version."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
8%
Financial Services Firm
12%
Computer Software Company
9%
Manufacturing Company
8%
Government
6%
Comms Service Provider
12%
Construction Company
10%
Transportation Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business126
Midsize Enterprise54
Large Enterprise168
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise21
Large Enterprise58
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...
What is your experience regarding pricing and costs for VMware Workspace ONE?
I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...
What is your experience regarding pricing and costs for WSO2 Identity Server?
The pricing is currently the same as the API Manager, so it's not surprising. Since we used it primarily for SSO and ...
What needs improvement with WSO2 Identity Server?
Currently, all required features are supported. If new use cases for artificial intelligence arise, it could be benef...
What is your primary use case for WSO2 Identity Server?
We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API Mana...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Nutanix, ELM, AlmavivA, BDigital, StubHub, M-creations, MedVision360
Find out what your peers are saying about Microsoft, ManageEngine, Omnissa and others in Unified Endpoint Management (UEM). Updated: March 2026.
885,880 professionals have used our research since 2012.