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Conga Sign reviews

Vendor: Conga
4.4 out of 5
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What is Conga Sign?

Conga Sign is an e-signature software that is designed to simplify the process of signing and managing documents electronically. Based on user reviews, Conga Sign is a reliable and easy-to-use e-signature software that helps them to streamline their document management processes. Users have reported that Conga Sign's integration with popular applications like Salesforce, Microsoft Word, and Google Drive has been well-received. Users have experienced reduced errors and improved efficiency in document processing with Conga Sign.

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Conga Sign is the #5 ranked solution in top Electronic Approval Software. PeerSpot users give Conga Sign an average rating of 8.8 out of 10. Conga Sign is most commonly compared to DocuSign: Conga Sign vs DocuSign.
Buyer's Guide
Conga Sign
April 2026
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Helped 887,041 peers since 2012

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Conga Sign mindshare

As of April 2026, the mindshare of Conga Sign in the eSignature (Electronic Signature) category stands at 2.7%, up from 1.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
eSignature (Electronic Signature) Mindshare Distribution
ProductMindshare (%)
Conga Sign2.7%
DocuSign14.7%
Adobe Sign6.2%
Other76.4%
eSignature (Electronic Signature)

PeerResearch reports based on Conga Sign reviews

TypeTitleDate
CategoryeSignature (Electronic Signature)Apr 22, 2026Download
ProductReviews, tips, and advice from real usersApr 22, 2026Download
ComparisonConga Sign vs DocuSignApr 22, 2026Download
ComparisonConga Sign vs SignNowApr 22, 2026Download
ComparisonConga Sign vs Dropbox SignApr 22, 2026Download
Suggested products
TitleRatingMindshareRecommending
DocuSign4.214.7%100%14 interviewsAdd to research
Adobe Sign4.76.2%100%11 interviewsAdd to research
 
 
Key learnings from peers
Last updated Apr 5, 2026

Valuable Features

Conga Sign's most valuable features include Salesforce integration, Write Back functionality, and seamless Conga Composer integration. Users enjoy ease of use, drag-and-drop signature capabilities, and document tracking. Digital signature processes reduce manual overhead, enhance contract efficiency, and provide quick, secure transactions. Two-way authentication and email notifications enhance security and communication. Advanced functionalities and customizable permissions improve user experience, allowing easy interaction and fast setup while saving time and simplifying signature collection.
  • "The setup is user-friendly, allowing us to easily drag and drop tags onto our document from an ad hoc standpoint."
  • "I find all the features very excellent and helpful, and they make the signing process efficient."
  • "Conga Sign has positively impacted my organization by eliminating a lot of overhead, and we could move our applications."

Room for Improvement

Conga Sign requires improvements in integration with Conga Composer, acceptance of diverse data types, better documentation and customer support, and enhanced data residency compliance. Users desire more features for non-Salesforce environments, multi-language support, improved document formatting, better initial setup assistance, and enhanced UI for bulk signatures. There should be alerts for duplicate contracts and batch processing for multiple signatures without user interface constraints.
  • "Our biggest problem is that some customer firewalls block the documents, preventing them from receiving or opening emails with the link."
  • "Sometimes we require sending multiple documents for signatures, which is still not supported."
  • "My experience with pricing, setup cost, and licensing could be better."

ROI

Organizations experience a positive return on investment with Conga Sign, achieving significant time savings. It streamlines processes by standardizing operations across departments, facilitating seamless customer interactions. Agreements are digitized, reducing reliance on printed documents and minimizing turnaround times for signatures. Conga Sign also mitigates errors by ensuring documents are correctly attached, and its digital signature and automated reminder capabilities enhance efficiency, making it easier to secure signatures swiftly from multiple stakeholders.

Pricing

Enterprise users find Conga Sign pricing varies; some view it as cost-effective, especially compared to competitors. Others feel it's relatively expensive but justified by features. For smaller enterprises, costs can be challenging, leading them to seek cheaper options. Discounts might be available for existing Conga Composer users. Some desire a 20-25% price reduction, while others note Conga Sign can be almost half the cost of competitors like DocuSign, depending on the scale and licenses used.

Popular Use Cases

Conga Sign is utilized for obtaining digital signatures during contract management and sales processes. It integrates seamlessly with Salesforce to send, sign, and track documents like contracts, proposals, and agreements. Users apply it with Conga Composer for document generation and distribution to clients, merchants, or internal teams. It captures digital signatures efficiently, preventing business delays and enhancing transaction speed. Salesforce integration enables automatic form data transfer, reducing manual entry and increasing productivity.

Service and Support

Conga Sign’s customer support is responsive and proactive, resolving queries swiftly, often in less than 24 hours. Support helps effectively through emails, video calls, and Teams, providing a consistent connection. Some mention that technical complexities might slow resolution. Users rate support highly, acknowledging their active efforts and solution-oriented approach. Many appreciate their availability but note that nontechnical users might face delays in response.

Deployment

Conga Sign's initial setup is straightforward and can often be completed in 10 to 15 minutes without a developer. Setting involves tasks like installing the Salesforce package, configuring, and uploading templates. Some say it requires multiple setups, while others find it easy with step-by-step guidance. Initial configuration and authentication processes need careful attention. Pricing and setup costs are seen as cost-effective. Users appreciate the quick setup and features like SMS authentication and email options.

Scalability

Conga Sign is noted for its scalability with features that support growth and numerous document volumes. While effective for many organizations, some highlight issues with integration on public sites outside Salesforce and a preference for other systems like DocuSign due to integration challenges. The tool manages high document throughput, useful for projects with large user numbers. A concern remains with whitelisting which can impact wider acceptance.

Stability

Many users find Conga Sign stable with no issues, although a few report occasional bugs and maintenance downtimes. Conga Sign is noted for being consistently available and reliable. Some experience firewall-related document access problems. Its performance is often ranked high among Salesforce-compatible document generation tools. Stability is frequently highlighted, with users surprised it hasn't been acquired by Salesforce. Most outages are resolved quickly, ensuring minimal disruption during maintenance.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Conga Sign Buyer's Guide for additional reliable information.

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eSignature (Electronic Signature)

Popular Comparisons

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Conga Sign Reviews Summary
Author infoRatingReview Summary
Data Engineer at Samsara4.5I’ve used Conga Sign for 3–4 years in Salesforce to collect and track digital signatures, speeding deal closure with strong integration, reliability, scalability, support, and cost-effectiveness. It can’t yet send multiple documents at once, and some clients still prefer wet signatures.
Sr con at a retailer with 1-10 employees5.0I've used Conga Sign for four years in sales workflows and found it easy to set up, reliable, and efficient, though adding bulk signature support would help; overall, it's saved significant time and works seamlessly with Salesforce.
Senior at a financial services firm with 51-200 employees5.0I’ve used Conga Sign for five years to send documents like terms and conditions to merchants. It’s fast and easy, reducing manual overhead, though I’d like better pricing and support for more languages.
Delivery Director at Slalom4.5We use Conga Sign for digital document management within the sales cycle in Salesforce, appreciating its advanced features and flexibility. However, improvements are needed in data residency compliance and expanding functionality outside Salesforce, especially on public websites.
Director at Informa4.0We primarily use Conga Sign for sales contracts, valuing its user-friendly setup and cost-effectiveness over DocuSign. While customer firewalls and a lack of duplicate contract warnings are issues, we recommend it for mid-small organizations, rating it an eight out of ten.
Associate Consultant at a consultancy with 10,001+ employees4.5I use Conga Sign primarily to obtain signatures from key individuals. Its integration with Salesforce enhances email automation and security, though initial setup and documentation need improvement. I haven't explored other solutions like DocuSign, despite its known integration capabilities.
Senior Technology Consultant & Developer at Parquet Development4.0I use Conga Sign for contract management, finding it seamlessly integrates with Conga Composer, making the process smoother than using DocuSign. However, the documentation needs improvement, and customer support could better assist non-technical users.
Project Engineer at Wipro Limited4.0I use Conga Sign to present CDQ and CLM to customers, allowing them to easily drag and drop signatures on documents. However, occasional reconnection issues arise. I've also used Salesforce's built-in functionality for similar purposes alongside Conga Sign.