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Eightfold Talent Intelligence Platform pros and cons

Vendor: Eightfold
4.1 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Eightfold Talent Intelligence Platform has made teams more collaborative, eliminating work duplication through increased candidate visibility.
The platform allows teams to focus on higher-value activities by optimizing time to identify talent and matching it to opportunities.
Matching prospects based on skills, campaigns, and the calibration process is highly valuable.
The CRM feature helps create active user communities for ongoing engagement.
The ease of profile setup by uploading CVs or LinkedIn profiles significantly enhances user adoption.

CONS

Tagging feature lacks depth and reporting capabilities for created tags.
Improvement needed in engaging more with customers for feedback on features and roadmap.
Focus on enhancing the employee experience and understanding integration with other technology ecosystems.
Increase single sign-on capabilities for seamless integration with core systems like Oracle, Workday, and SuccessFactors.
Allow more control over application maintenance and configuration changes by customers.
 

Eightfold Talent Intelligence Platform Pros review quotes

reviewer1874265 - PeerSpot reviewer
Jun 2, 2022
It really expedites the whole process and helps the end-customer hone in on what they need. With the evolution to remote work that we are currently going through, there's much more of a need to tailor recruiting.
Marc Starfield - PeerSpot reviewer
May 15, 2022
The most valuable feature has been the ease at which people can set up their profiles by simply uploading their CV or Linkedin profile. We previously had very low levels of adoption.
Joshua Bellis - PeerSpot reviewer
May 15, 2022
The most valuable aspect of this solution is the insight we receive on current employees.
Learn what your peers think about Eightfold Talent Intelligence Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,778 professionals have used our research since 2012.
BA
Apr 17, 2024
Stability is fantastic. In the two years we've used it, I've only experienced one outage.
Grace Cecilio - PeerSpot reviewer
May 15, 2022
This solution has also been easy to use for people visiting our career site. Our survey report shows that 79-80% of users marked the application process to be very easy on our website.
reviewer2687856 - PeerSpot reviewer
May 29, 2025
From my perspective, one of the most valuable aspects of Eightfold Talent Intelligence Platform was the talent matching and employee game planning of future roles.
Brian Fieser - PeerSpot reviewer
May 15, 2022
The CRM is a useful feature to create user communities that we can actively engage in on an ongoing basis.
LR
May 15, 2022
The ability to get matched to candidates is certainly valuable. In real time, you are able to adjust your description of the work and the project you need done in order to match you with the best candidates.
Luis Nino - PeerSpot reviewer
May 15, 2022
This solution has allowed our team to focus on higher value activities and to make sure that they are optimizing time to identify talent and match it to opportunities. They can then focus on the layers where humans are necessary.
reviewer1858944 - PeerSpot reviewer
May 15, 2022
I really like the ability to run campaigns with pipelines and events. Matching prospects based on skills and the calibration process has been most valuable.
 

Eightfold Talent Intelligence Platform Cons review quotes

reviewer1874265 - PeerSpot reviewer
Jun 2, 2022
We have had a couple of challenges with some of the things that we're currently trying to build out in our HCM application, and other things within the portfolio, but those aren't customer-facing issues.
Marc Starfield - PeerSpot reviewer
May 15, 2022
An opportunity for Eightfold to improve on is to open up their environment to allow us to own our application maintenance and development environment. We would like to be able to make some of the configuration changes and improvements ourselves.
Joshua Bellis - PeerSpot reviewer
May 15, 2022
Eightfold could be improved if they had more round table conversations about features and their roadmap. They should actively seek out feedback from their customers.
Learn what your peers think about Eightfold Talent Intelligence Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,778 professionals have used our research since 2012.
BA
Apr 17, 2024
From my perspective, I think the usability could use some attention. Eightfold.ai offers modules for talent acquisition, talent management, and other areas like projects. They try to use a common UI for all of them, but it really needs to be more persona-based. That's the thing that I struggle with the most.
Grace Cecilio - PeerSpot reviewer
May 15, 2022
There is room for improvement with regards to sourcing and attribution and to be more efficient with connecting leads.
reviewer2687856 - PeerSpot reviewer
May 29, 2025
The sales representatives that I reached out to on LinkedIn weren't very helpful because once they realized that it was for a smaller company, they weren't as interested.
Brian Fieser - PeerSpot reviewer
May 15, 2022
It would be interesting to enable Eightfold to have a user experience that is seamless in terms of single sign on to and from core systems of record. That is, the ability for a user or hiring manager/recruiter to go in and out of Eightfold back into their core system, whether that be Oracle, Workday, SuccessFactors, Cornerstone, etc. It would great to be able to go back and forth with a single sign on capability so that you don't have to log in and out of applications, where it's a bidirectional single sign on.
LR
May 15, 2022
We're doing user testing now, and on the calibration page, there's no publish button. I have to go to overview to publish it. It could be user error, but it would be nice to be able to easily figure out where buttons are and what they do.
Luis Nino - PeerSpot reviewer
May 15, 2022
Eightfold could be improved by focusing on the employee experience. It is important that Eightfold understands how it forms part of the entire experience, especially as they continue to scale. Eightfold should make sure they understand how it connects with other solutions in our technology ecosystem to drive the full user experience.
reviewer1858944 - PeerSpot reviewer
May 15, 2022
The tagging feature is not as in depth and easy to use as I would've hoped for. Although you can create tags for candidates, there's no way to report all those tags and see what tags are already created.