Eightfold Talent Intelligence Platform Reviews

Name: Eightfold Talent Intelligence Platform
Brand: Eightfold
Rating: 4.2 (10 reviews)

Vendor: Eightfold

4.2 out of 5

10 reviews
100% willing to recommend

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What is Eightfold Talent Intelligence Platform?

Eightfold.ai’s Mission? The Right Career for Everyone in the World.

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Eightfold Talent Intelligence Platform is the #1 ranked solution in top Talent Intelligence solutions, #8 ranked solution in top Talent Acquisition solutions, and #16 ranked solution in top Talent Management solutions. PeerSpot users give Eightfold Talent Intelligence Platform an average rating of 8.4 out of 10. Eightfold Talent Intelligence Platform is most commonly compared to Workday: Eightfold Talent Intelligence Platform vs Workday. Eightfold Talent Intelligence Platform is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 18% of all views.

Buyer's Guide

Eightfold Talent Intelligence Platform

January 2025

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Helped 831,997 peers since 2012

Featured reviews

Grace Cecilio

Manager of Sourcing, Talent Acquisition at Dexcom

This solution has improved the time to fill positions. We're able to do talent mapping and provide talent market insights based on the dashboards and data that Eightfold offers. Within a two week period, we are now able to have people ready to interview with a hiring manager, which is a huge win for us. It has become part of the sourcing strategy that's being deployed for all talent teams across different organizations in the US. We were able to execute a hire using Eightfold within the first month of deployment. This is due to the fact that we were able to source previous applicants for a specific position. Currently, 50% of our talent activities will be shifting towards Eightfold. Within a week or two, we have had people in various phone screen stages, whether with a recruiter, a sourcer or a hiring manager. We are about to launch the capabilities for scheduling interviews to reduce time to schedule from 4 to 5 days down to 48 to 72 hours. Eightfold takes the focus out of job titles. When you're sourcing using your own database, you look for job titles that are similar to the roles that you have open. However, job titles differ from company to company, and sometimes one person would have a specific job title but have different roles and responsibilities. The calibration tool allows our hiring managers to search our database and find candidates with a broader range of relevant skills.

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Marc Starfield

Group Head of HR Programmes and Systems at Vodafone

The most valuable feature has been the ease at which people can set up their profiles by simply uploading their CV or Linkedin profile. We previously had very low levels of adoption. In the short time we've been live, nearly 50% of users have already created a profile. Once they've done that, they can see what skills are linked to their profile. They can also see what skills they would need to go into a different career. We link this data to our learning experience platform to create a really personal and purposeful experience. We are able to now focus more on skills. We've seen a 106% increase in people that go to our website and apply. We have facilitated the hire of 144 more females. We want to democratize opportunities in terms of jobs, learning and experiences.

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Brian Fieser

Managing Partner at Blue crab consulting

The CRM is a useful feature to create user communities that we can actively engage in on an ongoing basis. As for ease of use, we use Eightfold as a tool for our own growth, but we also implement Eightfold. As such, all of our employees are also experts in Eightfold. A dynamic change is involved in Eightfold's platform for utilizing skills and capabilities versus keywords. It's a significantly different capability around how users assess skills, both validate skills and inferred skills, versus a standard keyword search. The platform's utilization of skills and capabilities is an important characteristic, and I think it drives an awareness of the work that we do both internally as talent developers as well as how we think about going to market for the right kind of skills.

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Eightfold Talent Intelligence Platform mindshare

Product category:

As of January 2025, the mindshare of Eightfold Talent Intelligence Platform in the Talent Management category stands at 1.8%, up from 1.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Talent Management

PeerAnalyst reports

Type	Title	Date
Category	Talent Management	Jan 30, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 30, 2025	Download
Comparison	Eightfold Talent Intelligence Platform vs SAP SuccessFactors	Jan 30, 2025	Download
Comparison	Eightfold Talent Intelligence Platform vs Workday	Jan 30, 2025	Download
Comparison	Eightfold Talent Intelligence Platform vs SAP HCM	Jan 30, 2025	Download

Title	Rating	Mindshare	Recommending
Workday	4.1	17.3%	91%	55 interviews Add to research
SAP SuccessFactors	3.9	21.3%	85%	93 interviews Add to research

Valuable Features

Eightfold Talent Intelligence Platform enhances recruitment by reducing time to fill positions and enabling talent mapping. It efficiently resurfaces candidates and offers real-time skill matching. The platform's AI-driven insights facilitate employee retention by identifying skill gaps and nurturing internal talent. Its intuitive interface supports dynamic user engagement, broadens candidate pools, and democratizes opportunities. The CRM feature and responsive support are key, along with its ability to match talent beyond traditional keyword searches.

"Stability is fantastic. In the two years we've used it, I've only experienced one outage."
"It really expedites the whole process and helps the end-customer hone in on what they need. With the evolution to remote work that we are currently going through, there's much more of a need to tailor recruiting."
"This solution has also been easy to use for people visiting our career site. Our survey report shows that 79-80% of users marked the application process to be very easy on our website."

Room for Improvement

Eightfold Talent Intelligence Platform requires enhancements in sourcing, attribution, and user experience efficiency. The tagging system lacks depth and reporting capabilities. More user feedback and integration with existing technology ecosystems are needed. Modifications to the user interface, particularly around ease of navigation, are desired. Users wish for more control over application maintenance and development. Improvements in seamless system integration, like single sign-on, and persona-based UI for modules could enhance the platform's usability.

"From my perspective, I think the usability could use some attention. Eightfold.ai offers modules for talent acquisition, talent management, and other areas like projects. They try to use a common UI for all of them, but it really needs to be more persona-based. That's the thing that I struggle with the most."
"We have had a couple of challenges with some of the things that we're currently trying to build out in our HCM application, and other things within the portfolio, but those aren't customer-facing issues."
"There is room for improvement with regards to sourcing and attribution and to be more efficient with connecting leads."

ROI

Companies using Eightfold Talent Intelligence Platform report a significant return on investment due to faster and more diverse hiring processes, traceable success in specific hires, and enhanced talent engagement. It enables flexible staffing options like part-time military support and enhances productivity for hiring managers and recruiters. Eightfold decreases hiring costs and improves retention, offering value by replacing manual spreadsheet management with automated solutions. It also effectively reduces time to hire by five to ten days.

Pricing

Eightfold Talent Intelligence Platform offers competitive and flexible pricing relative to the market. Users find it fairly expensive compared to some alternatives but appreciate its comprehensive functionality, which potentially reduces reliance on other tools and platforms like LinkedIn. While opinions on cost vary, with some rating it at seven out of ten for expense, many justify the investment due to the value and versatility provided by the platform.

"I would rate the pricing a seven out of ten, with one being cheap and ten being expensive."
"The pricing is fairly competitive. The licensing is fairly flexible to have all employees take advantage of it in any given capacity."
"This is a fairly expensive solution compared to others on the market. However, the solution offers functionality of a number of other different solutions combined. From that perspective, it is competitively priced."

Popular Use Cases

Organizational uses of Eightfold Talent Intelligence Platform include enhancing career site appeal, facilitating talent management and automation, and improving candidate rediscovery. It serves as a central talent relationship management tool, supports talent acquisition, and enables internal career hubs for employees. Numerous entities leverage it to integrate civilian skills, drive CRM efforts, and transition into tech-focused environments, all while aiding in succession planning and leader management through its AI capabilities.

Service and Support

Eightfold Talent Intelligence Platform is noted for its responsive and communicative customer service, with some users citing exceptionally effective support teams. While technical support is rated highly, there is room for improvement in response time and problem-solving. Maintenance is manageable, benefiting from minimal customization. Users highlight strong collaboration with technical architects, contributing to successful outcomes. However, experiences vary, as some users mention challenges with friendliness and responsiveness in customer service interactions.

Deployment

Setup experiences with Eightfold Talent Intelligence Platform were generally straightforward and collaborative. Participants appreciated the support and demos provided, involving biweekly and weekly meetings with a dedicated team. Deployment durations varied, taking between a few weeks to eight months, depending on organization size and customization needs. Some noted the importance of detailed configuration discussions to avoid issues. Feedback from prior clients and integration through APIs facilitated understanding, though a minority reported complexity in implementation.

Scalability

Eightfold Talent Intelligence Platform demonstrates strong scalability, accommodating varying organizational sizes. Users report substantial growth and multiple deployments, highlighting customization and advanced capabilities. Though the platform supports numerous recruiters and exhibits robust architecture, some manual components remain, requiring data ingestion improvements. Users rate scalability positively, reflecting adaptability for diverse enterprises.

Stability

Eightfold Talent Intelligence Platform is highly stable. Users report no significant issues or outages, with minimal downtime and rare support needs. Challenges mentioned are often related to integration with external systems, not the platform itself. Algorithms are regularly validated and improved. Stability is consistently rated highly by users, emphasizing reliability and meeting all necessary standards. In two years of usage, only one outage was observed, highlighting exceptional performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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