We performed a comparison between Eightfold Talent Intelligence Platform and SAP SuccessFactors based on real PeerSpot user reviews.
Find out in this report how the two Talent Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to get matched to candidates is certainly valuable. In real time, you are able to adjust your description of the work and the project you need done in order to match you with the best candidates."
"The most valuable feature has been the ease at which people can set up their profiles by simply uploading their CV or Linkedin profile. We previously had very low levels of adoption."
"Stability is fantastic. In the two years we've used it, I've only experienced one outage."
"The CRM is a useful feature to create user communities that we can actively engage in on an ongoing basis."
"I really like the ability to run campaigns with pipelines and events. Matching prospects based on skills and the calibration process has been most valuable."
"This solution has allowed our team to focus on higher value activities and to make sure that they are optimizing time to identify talent and match it to opportunities. They can then focus on the layers where humans are necessary."
"The most valuable aspect of this solution is the insight we receive on current employees."
"This solution has also been easy to use for people visiting our career site. Our survey report shows that 79-80% of users marked the application process to be very easy on our website."
"The performance and goal management is good, and it has a fairly detailed employee central."
"There are a lot of features in SuccessFactors that HR can actually explore. We recently implemented a learning platform that employs the individual staff to actually manage their own learning."
"SAP SuccessFactors integrated solution, allows us to start the process from a recruitment marketing perspective and have our career site and candidate profile pull through into each other."
"Overall, it's excellent performance management."
"Considering the flexibility of the system and its ability to accommodate complex business processes, the product is ready to be used in multiple industries."
"The UX in SAP SuccessFactors is good."
"The tool's most valuable feature is document generation."
"The features of the solution that I found valuable for my business are its ability to create a dashboard, pie charts, and reporting functions, as well as advanced reporting capabilities."
"An opportunity for Eightfold to improve on is to open up their environment to allow us to own our application maintenance and development environment. We would like to be able to make some of the configuration changes and improvements ourselves."
"We're doing user testing now, and on the calibration page, there's no publish button. I have to go to overview to publish it. It could be user error, but it would be nice to be able to easily figure out where buttons are and what they do."
"Eightfold could be improved if they had more round table conversations about features and their roadmap. They should actively seek out feedback from their customers."
"It would be interesting to enable Eightfold to have a user experience that is seamless in terms of single sign on to and from core systems of record. That is, the ability for a user or hiring manager/recruiter to go in and out of Eightfold back into their core system, whether that be Oracle, Workday, SuccessFactors, Cornerstone, etc. It would great to be able to go back and forth with a single sign on capability so that you don't have to log in and out of applications, where it's a bidirectional single sign on."
"Eightfold could be improved by focusing on the employee experience. It is important that Eightfold understands how it forms part of the entire experience, especially as they continue to scale. Eightfold should make sure they understand how it connects with other solutions in our technology ecosystem to drive the full user experience."
"We have had a couple of challenges with some of the things that we're currently trying to build out in our HCM application, and other things within the portfolio, but those aren't customer-facing issues."
"The tagging feature is not as in depth and easy to use as I would've hoped for. Although you can create tags for candidates, there's no way to report all those tags and see what tags are already created."
"From my perspective, I think the usability could use some attention. Eightfold.ai offers modules for talent acquisition, talent management, and other areas like projects. They try to use a common UI for all of them, but it really needs to be more persona-based. That's the thing that I struggle with the most."
"The Reporting/Analytics and User Interface need improvement."
"To explain one feature that I would like to see in SuccessFactors, I must describe a similar feature as seen in Oracle. In Oracle, there's a feature called Workforce Prediction, and with this feature, we can predict some of the behaviors of any employee. For example, the software can attempt to predict whether the employee might resign in future, or perhaps if they will start to perform better. This is something that is missing in SuccessFactors."
"There is room for improvement in the pricing model."
"SAP SuccessFactors is working on making beneficial changes but they are not fast enough. They can improve by making the improvements or updates quicker. Additionally, the user interface could improve, it is not something you want to return to when compared to a solution similar to Instagram."
"Language settings in the solution need to be improved."
"There have been cases involving a lot of re-implementations and frustrations within clients where they have the workbook sessions, the workbook workshops and things like that. And I think that doesn't really go down well because the workbooks are very technical and, a lot of times, very confusing for the client."
"The pricing of SAP is quite high."
"One of the most essential features that needs improvement right now is the reporting functionality. SuccessFactors' reports seem to be lagging a bit behind and we are very interested in customizing the reporting mechanism such that it pushes reports through quickly and automatically."
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Eightfold Talent Intelligence Platform is ranked 14th in Talent Management with 10 reviews while SAP SuccessFactors is ranked 1st in Talent Management with 90 reviews. Eightfold Talent Intelligence Platform is rated 8.4, while SAP SuccessFactors is rated 7.8. The top reviewer of Eightfold Talent Intelligence Platform writes "Talent intelligence platform that optimizes the matching of talent with opportunities in a scalable way". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". Eightfold Talent Intelligence Platform is most compared with Gloat, Phenom TXM Platform, HiredScore, Oracle HCM Cloud and Microsoft Viva Insights, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud, PeopleSoft and Dayforce HCM. See our Eightfold Talent Intelligence Platform vs. SAP SuccessFactors report.
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