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Eightfold Talent Intelligence Platform vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.1
Eightfold's customer service is praised for responsiveness and collaboration, with mostly positive feedback and minimal customization needs.
Sentiment score
6.2
SAP SuccessFactors customer service experiences vary, with efficiency issues in urgent cases and a need for technical improvement.
 

Room For Improvement

Sentiment score
4.8
Users seek improved sourcing, usability, feedback, seamless integration, flexible configuration, and enhanced workforce management and collaboration features.
Sentiment score
4.3
SAP SuccessFactors requires better analytics, integration, UI, localization, flexible pricing, and advanced mobile features to compete effectively.
 

Scalability Issues

Sentiment score
8.1
Eightfold Talent Intelligence Platform is scalable and adaptable but has moderate ease of scalability due to manual processes.
Sentiment score
7.9
SAP SuccessFactors is scalable, effectively supporting large companies with cloud infrastructure, though some modules have limitations.
 

Setup Cost

Sentiment score
6.4
Enterprise users are divided on Eightfold's pricing, with some praising its value while others find it costly.
Sentiment score
5.4
SAP SuccessFactors offers a comprehensive suite but is costly, suited for medium to large enterprises with flexible pricing options.
 

Stability Issues

Sentiment score
8.6
Eightfold Talent Intelligence Platform is praised for its stability, minimal issues, robust algorithms, and reliable performance despite occasional integration challenges.
Sentiment score
7.5
SAP SuccessFactors is generally stable, with occasional regional challenges primarily related to data centers and integration.
 

Valuable Features

Sentiment score
8.2
Eightfold Talent Intelligence Platform accelerates hiring by mapping skills, enhancing engagement, and optimizing recruitment with AI-driven insights.
Sentiment score
8.1
SAP SuccessFactors excels in HR management with integration, customization, AI features, and collaboration, ensuring flexibility and usability.
 

Categories and Ranking

Eightfold Talent Intelligen...
Ranking in Talent Management
16th
Ranking in Talent Acquisition
8th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
Talent Intelligence (1st)
SAP SuccessFactors
Ranking in Talent Management
1st
Ranking in Talent Acquisition
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
93
Ranking in other categories
Cloud HCM (1st), Global Payroll (2nd)
 

Mindshare comparison

As of December 2024, in the Talent Management category, the mindshare of Eightfold Talent Intelligence Platform is 1.7%, up from 1.0% compared to the previous year. The mindshare of SAP SuccessFactors is 21.5%, up from 18.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management
 

Featured Reviews

Luis Nino - PeerSpot reviewer
Talent intelligence platform that optimizes the matching of talent with opportunities in a scalable way
This solution is easy to use for our business case. Not all of our employees have used Eightfold's features yet. It is still contained to talent-related professionals who have found it easy to use. It only takes a couple of hours for people with no knowledge at all to start to leverage the benefits of this solution. The platform's ability to understand skills versus keywords as a talent intelligence platform is its key differentiator. The power of Eightfold is that you get to understand skills in a dynamic way and in real-time. This solution has allowed our team to focus on higher-value activities and to make sure that they are optimizing time to identify talent and match it to opportunities. They can then focus on the layers where humans are necessary. One of the valuable aspects of solutions like Eightfold is their ability to talk to and integrate with other solutions. It has increased the opportunity for candidates to find jobs that they are genuinely interested in.
Wael Elsagh - PeerSpot reviewer
Offers many useful modules and integrations, and helps companies adhere to best practices
The main advantage of SuccessFactors is its ability to add many types of integrations within the SAP Cloud platform. Many useful modules can be implemented alongside SuccessFactors as third-party integrations, and this capability to extend the system is a big plus. Another positive for SuccessFactors is how it provides pre-defined best practices for building the solution, with plans that take you from A to Z directly. You don't need to build anything from scratch when you're using their implementation best practices for configuring the system. Within these best practices, you also have a range of options for customization, such as with the Metadata Framework (MDF) and the Business Rules feature where you can create various conditions when it comes to managing customers.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
13%
Comms Service Provider
8%
Computer Software Company
8%
Educational Organization
49%
Computer Software Company
7%
Manufacturing Company
5%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about eightfold.ai?
Stability is fantastic. In the two years we've used it, I've only experienced one outage.
What needs improvement with eightfold.ai?
From my perspective, I think the usability could use some attention. Eightfold.ai offers modules for talent acquisition, talent management, and other areas like projects. They try to use a common U...
What is your primary use case for eightfold.ai?
We've done some customizations on top of it, but it really focuses on leader management at the executive level – things like succession planning and leader development. We haven't used it from a ta...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Also Known As

No data available
SuccessFactors
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about Eightfold Talent Intelligence Platform vs. SAP SuccessFactors and other solutions. Updated: November 2024.
823,875 professionals have used our research since 2012.