Flexera One Reviews

Name: Flexera One
Brand: Flexera
Rating: 4 (5 reviews)

4.1 out of 5

5 reviews
100% willing to recommend

567 followers

What is Flexera One?

Flexera manages and optimizes enterprise software regardless of location, from the desktop to the datacenter to the cloud. We give mid-size enterprises a growth path and a roadmap for success.

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Flexera One is the #3 ranked solution in top SaaS Management Platforms and #13 ranked solution in top IT Asset Management solutions. PeerSpot users give Flexera One an average rating of 8.2 out of 10. Flexera One is most commonly compared to ServiceNow: Flexera One vs ServiceNow. Flexera One is popular among the large enterprise segment, accounting for 75% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Buyer's Guide

IT Asset Management

November 2024

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Featured reviews

Anne Watson

SAM Specialist at a media company with 10,001+ employees

There is room for improvement in the purchasing module. There are things I would change in that. Also, the automation components, like having the contracts, scheduling, and notifications embedded into the application, which they've been promising to do since 2014. There are some key things in there that make it clunkier than it should be. But overall, the benefits outweigh the drawbacks. Moreover, in additional features, I would like to see the reporting change. Eliminate Cognos and create a dynamic front end that allows for straight SQL queries, to get a more flexible and richer reporting module - especially for the Cloud version, FlexNet One; without having access to the SQL database for reporting, it makes it prohibitive.

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HemalGandhi

Internal Audit and Financial Advisory Manager at Propiviti

One area that could use improvement is the deployment of Flexera agents. While I haven't personally handled the technical aspects of implementation, coordinating with service providers revealed instances where agents were either missing or corrupt on certain systems. This led to gaps in inventory, making it challenging to monitor compliance and inventory status accurately. Having a smoother and more foolproof agent deployment process would be a valuable enhancement for a seamless experience in managing software assets with FlexNet. Additionally, a key improvement I would like to see in the next release is more timely updates to the application recognition library. The process of creating or updating ARLs ourselves was a bit cumbersome, and having a more proactive approach from Flexera in this regard would be beneficial. Additionally, I believe Flexera could enhance its offering by introducing features related to IT service management. While they excel in IT asset management, integrating more ITSM functionalities directly into FlexNet could provide a more comprehensive solution, similar to platforms like ServiceNow. This could open up new opportunities and make FlexNet an even more valuable tool for organizations.

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reviewer1700715

Software Asset Manager Lead at Boeing at a transportation company with 10,001+ employees

I have about 20 years of experience working with Micro Focus Asset Manager. I would recommend FlexNet every single time. The reasons are: * While Micro Focus Asset Manager is a clever tool and can become cleverer, it has no source of data of its own. It has to be fed by other data sources. * There are a lot of things that need improvement in Micro Focus Asset Manager. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas. * Micro Focus Asset Manager also needs a discovery tool of its own. You have to get that from other Micro Focus products, which means you have to pay more to get those products. * Micro Focus Asset Manager is a very complex tool. It takes a lot of work to keep it, and there are a lot of other elements that have to work with it. It is a very hands-on tool. I'm also using Snow License Manager at this time. I have used it in my current role for 15 months, and I have also used it for about 15 months in a previous role.

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Flexera One mindshare

Product category:

As of November 2024, the mindshare of Flexera One in the IT Asset Management category stands at 1.0%, up from 1.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

IT Asset Management

Key learnings from peers

Last updated Sep 11, 2024

Valuable Features

Flexera SaaS Manager offers detailed insights into software utilization, aiding in cost management and optimization. Users appreciate its automated workflows for streamlining processes and the centralized dashboard for comprehensive visibility. Its capacity to identify unused licenses and opportunities for optimization stands out. Integration capabilities with other systems enhance its utility. Users also value the robust reporting features, which deliver actionable data. It excels in simplifying contract management and improving decision-making regarding software subscriptions.

"It is a stable solution."
"The best thing about FlexNet Manager for my clients is its strong grip on managing licenses and ensuring they stick to their contracts."
"So the solution has a really great licensing module, and they're constantly keeping up with the newest trends."

Room for Improvement

Flexera SaaS Manager needs better integration capabilities with other business applications. Users found the setup process too complex and time-consuming. Some noted that the platform could benefit from more advanced analytics and reporting features. Performance issues such as slow data processing and occasional glitches were also mentioned. Enhancing customer support responsiveness would further improve satisfaction.

"The hardware and connectors in the product have certain shortcomings where improvements are required."
"One area that could use improvement is the deployment of Flexera agents."
"There is room for improvement in the purchasing module. There are things I would change in that. Also, the automation components, like having the contracts, scheduling, and notifications embedded into the application, which they've been promising to do since 2014."

ROI

Users reported that Flexera SaaS Manager significantly lowered their costs by optimizing unused licenses and providing clear visibility. It improved software compliance, reducing potential fines. It also increased productivity through streamlined processes and quick identification of unsanctioned apps. Cost savings and better compliance tracking were the primary benefits mentioned.

Pricing

Flexera SaaS Manager offers flexible pricing based on organization size and feature needs. Many users indicate the pricing is competitive compared to other SaaS management tools. Subscription plans often include features like license optimization, cost management, and governance. Enterprise buyers appreciate transparent cost structures and scalability options. Pricing details can vary, so it's advisable to contact Flexera directly for precise quotes tailored to specific business requirements.

"I can say that from a price perspective, you can go for FlexNet Manager if you have a very small environment."
"It was certainly on a par with the price we were paying for Snow License Manager. It wasn't overly expensive."

Popular Use Cases

Flexera SaaS Manager is primarily used for tracking and managing software-as-a-service applications. Users find it effective in identifying unused licenses, optimizing software spend, and ensuring compliance. Flexera SaaS Manager helps with vendor management and provides insights into SaaS utilization, improving efficiency and cost savings. It also assists in asset management, offering detailed analytics and reports.

Service and Support

Users report that Flexera SaaS Manager offers responsive and efficient customer service. They find the support team knowledgeable and quick to resolve issues. Many users appreciate the proactive guidance and training provided, which helps them maximize Flexera SaaS Manager's capabilities. Overall, customers express satisfaction with the clear communication and helpfulness of the support staff, making the experience positive.

Deployment

Users find Flexera SaaS Manager's initial setup straightforward and easy. They appreciate the detailed guidance and comprehensive documentation provided, which makes the installation process smooth. Users highlight the effective support from the Flexera team during setup. Automation features and intuitive setup steps help save time and reduce complexity. User feedback indicates satisfaction with the efficiency and clear instructions provided, leading to a positive setup experience.

Scalability

Flexera SaaS Manager is praised for handling large numbers of users and applications efficiently. Users appreciate its ability to scale seamlessly with growing demands and maintain performance without significant lags. Challenges mentioned include initial setup complexities and configuring advanced features, but once configured, scalability proves robust. Some users highlight occasional issues when managing extremely large datasets, yet positive feedback centers on consistent reliability and performance in dynamic environments.

Stability

Users find Flexera SaaS Manager highly stable. Flexera SaaS Manager efficiently handles large data volumes without crashing. Customers appreciate its consistency in tracking SaaS usage and managing subscriptions. Many mention it rarely experiences downtime or performance issues. Flexera SaaS Manager easily integrates with various platforms, which avoids disruptions in workflow. Stability is often highlighted as a strong aspect, reflecting well on its reliability in enterprise settings.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our IT Asset Management Buyer's Guide for additional reliable information.