Our primary use case is for small or medium-sized organizations that simplify their operations through connections in the cloud.
SOC Operator at a tech services company with 11-50 employees
Suits the needs of the client, stable ,easy to manage and configure, but reporting needs improved
Pros and Cons
- "The most valuable features are management and integration."
- "I would like to see more reporting from the analysis improved in the future."
What is our primary use case?
What is most valuable?
The most valuable features are management and integration.
What needs improvement?
I would like to see more reporting from the analysis improved in the future.
For how long have I used the solution?
I have been working with Fortinet FortiGate Cloud for the past six years.
Buyer's Guide
Fortinet FortiGate Cloud
March 2025

Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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What do I think about the stability of the solution?
We have not identified any stability issues up to this point.
What do I think about the scalability of the solution?
I think it is scalable for the small and medium companies that we work with.
How are customer service and support?
In Portugal, we have direct support from Fortinet FortiGate Cloud because we are well served here in terms of support from their team in Portugal. It is very good and we have a close relationship with them.
Which solution did I use previously and why did I switch?
We use Palo Alto and Prism Cloud as competitive solutions.
How was the initial setup?
The initial setup is straightforward and fast if you have the Fortinet FortiGate Cloud infrastructure.
What's my experience with pricing, setup cost, and licensing?
The price fits the needs of our clients and it is adjustable by Defender.
What other advice do I have?
I would recommend Fortinet FortiGate Cloud. If you have an infrastructure based on other vendors, you should also evaluate other solutions. I would rate Fortinet FortiGate Cloud a seven on a scale of one to ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer

Diretor Comercial at Secmon
Stable, scales well, good support, and provides important security for our customers
Pros and Cons
- "Our customers implement this solution so that they can be assured of security in their environment."
- "I would like to see better integration with other technologies."
What is our primary use case?
We are a system integrator and we integrate Fortinet solutions for our clients.
Our customers use this technology as part of their network infrastructure. For example, it is responsible for connecting university campuses together.
What is most valuable?
Our customers implement this solution so that they can be assured of security in their environment.
What needs improvement?
I would like to see better integration with other technologies.
What do I think about the stability of the solution?
The stability is very good.
What do I think about the scalability of the solution?
One of our clients has approximately 5,000 users.
How are customer service and technical support?
The technical support from Fortinet Brazil is very good. They provide extra support for partners and they provide us with great reports.
How was the initial setup?
The initial setup is complex because the customer is using several technologies, and it is a matter of security. A typical deployment will take between three and four months.
The choice of deployment model, whether public or private cloud, depends on the customer.
What about the implementation team?
We have an in-house team for deployment and maintenance. We have engineers on staff.
What other advice do I have?
We implement many different Fortinet products for our customers including FortiGate, FortiManager, FortiAnalyzer, and FortiOS. In the future, we are planning on working with FortiSIEM.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiGate Cloud
March 2025

Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
Technical support Individual Contributor with 1-10 employees
Centralized administration, all network visibility, and reliable
Pros and Cons
- "I have found centralized administration, cloud UI, and visibility and security on all networks valuable features."
What is most valuable?
I have found centralized administration, cloud UI, and visibility and security on all networks valuable features.
What do I think about the stability of the solution?
The solution has been stable.
What do I think about the scalability of the solution?
We have approximately 10 clients using this solution.
How are customer service and technical support?
The customer support is very good.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is high compare to competitors.
What other advice do I have?
I rate Fortinet FortiGate Cloud a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Security Engineer at a tech company with 201-500 employees
Protection which makes IT life simpler and easier to manage
Pros and Cons
- "The template will save time from being wasted on load balancing."
- "Everything related to the graphical user interface should be improved."
What is our primary use case?
Mostly, we use the solution as a preemptive firewall for protection of most of the Active Directories, Azure, our main servers that we migrated and web application servers, those moved to the cloud.
The main purpose of this cloud solution is too greatly simplify IT life, as it does in every facet. It also make things easier to manage.
What needs improvement?
Everything related to the graphical user interface should be improved.
For how long have I used the solution?
We have been using and integrating Fortinet FortiGate Cloud for around two years.
How are customer service and technical support?
There is no need to improve technical support.
How was the initial setup?
When the template is used deployment takes less than two minutes. What is nice about the template is that it provides FortiGate with load balancer capabilities, with the input and output rules relating to it. This will save time from being wasted on load balancing. In contrast, Azure requires that a load balancer be created between two or three VMs. The template provides all of these features, meaning that there is no need to do anything extra. It will create everything by default. The Azure template, not so much.
What about the implementation team?
We are both users and integrators of the solution.
What's my experience with pricing, setup cost, and licensing?
As with us, our customers need not pay for a license. One brings one's own.
What other advice do I have?
I would absolutely recommend this solution to others.
I rate Fortinet FortiGate Cloud as an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
IT Analyst at Comdados
Easy to deploy, meets our needs, and works well
Pros and Cons
- "It covers all needs of our customers and works well. It is also easy to deploy and troubleshoot."
- "Its price should be better."
What is our primary use case?
We use it for the FortiGate VM.
What is most valuable?
It covers all needs of our customers and works well. It is also easy to deploy and troubleshoot.
What needs improvement?
Its price should be better.
How was the initial setup?
It is easy to deploy.
What's my experience with pricing, setup cost, and licensing?
It is expensive.
What other advice do I have?
I would rate Fortinet FortiGate Cloud an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: March 2025
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