FortiGate Cloud is used for larger organizations that have their services in the cloud.
Consultant at a tech services company with 1,001-5,000 employees
Effective cloud network protection with IPS and application control
Pros and Cons
- "The most effective features for managing cyber threats are IPS and application control."
- "Fortinet products are just as good as any other competitor, with better management capabilities."
- "The initial setup is considered to be difficult."
- "All Fortinet products have many security flaws, and new versions often have large security holes."
What is our primary use case?
How has it helped my organization?
What is most valuable?
The most effective features for managing cyber threats are IPS and application control.
What needs improvement?
All Fortinet products have many security flaws, and new versions often have large security holes. The integration process takes a long time for failovers between firewalls since it uses the Azure API. The initial setup is also considered to be difficult.
Buyer's Guide
Fortinet FortiGate Cloud
March 2025

Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
For how long have I used the solution?
I have worked with FortiGate products for maybe ten years and with the cloud version for one year.
How are customer service and support?
The technical support is not very good. It suffers from overall competence issues and a lack of language proficiency.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have tried Azure Firewall. It is extremely overpriced and does not have all the management features FortiGate has. I have dealt with other competitors in the past and am now focusing just on Fortinet Security Solutions.
In the past, I have worked with Cisco, Juniper, Palo Alto and am currently focused on Fortinet.
How was the initial setup?
The initial setup was difficult due to differences in handling network management between Azure and on-premises solutions.
What about the implementation team?
I deployed it myself, but I had some colleagues I could ask questions.
What's my experience with pricing, setup cost, and licensing?
The pricing is on par with other cloud providers. FortiGate Cloud is priced similarly to other providers, however, we still need FortiManager and FortiAnalyzer.
What other advice do I have?
Fortinet products are just as good as any other competitor, with better management capabilities. It is easier to set up a Fortinet solution than Cisco, Juniper, or Palo Alto.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Nov 17, 2024
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Solution Consultant at 1&1 Versatel Deutschland GmbH
It provides you visibility and control into distributed sites and applications where customers and users have multiple businesses with different requirements
Pros and Cons
- "FortiGate Cloud boosts productivity because one solution covers all the requirements, features, and management functions. Staff can operate it with less security knowledge, so it decreases the workload of our security specialists. Anyone with training on the console can manage access to users and devices based on standardized structural services."
- "Fortinet should simplify the licensing model. It's too complex for decision-makers to choose from the range of options. Handling the pricing model is a nightmare, so it's difficult to sell the solution."
What is our primary use case?
We use FortiGate Cloud to protect from ransomware, malware, and viruses. We also use it for identity management and controlling bandwidth allocation to solutions.
How has it helped my organization?
FortiGate Cloud boosts productivity and security because one solution covers all the requirements, features, and management functions. Staff can operate it with less security knowledge, so it decreases the workload of security specialists. Anyone with training on the console can manage access to users and devices based on standardized structural services.
FortiGate can efficiently manage firewall functionality because it is flexible enough to use with customers who have different types of IT infrastructure and businesses. For example, we have purely production-oriented companies, but some mix production, management, logistics, etc.
It reduces complexity and gives valuable control over any communication paths.
What is most valuable?
FortiGate helps us reduce operational workloads and standardize security management processes. It streamlines everything, which is helpful for management.
It provides you visibility into distributed sites. For example, some massive customers have multiple businesses with different requirements. The Fortinet infrastructure is also excellent for integrating on-premise and cloud environments.
It works for any type of customer.
What needs improvement?
Fortinet should simplify the licensing model. It's too complex for decision-makers to choose from the range of options. Handling the pricing models is a nightmare, so it's difficult to sell the solution.
For how long have I used the solution?
I have used FortiGate Cloud for eighteen months.
What do I think about the stability of the solution?
I rate FortiGate Cloud 10 out of 10 for stability.
What do I think about the scalability of the solution?
I rate FortiGate Cloud 10 out of 10 for scalability.
How was the initial setup?
Setting up FortiGate Cloud is straightforward and simple if you have experience withcloud environments. The time needed to deploy varies depending on the size of the customer or project, and it takes some preparation.
What's my experience with pricing, setup cost, and licensing?
FortiGate Cloud is affordable for large enterprises, and smaller companies to e.g. in fields like health care and education. The pricing is transparent once you select the licensing model you want to use, but picking a plan is the issue.
If your organization is dynamic, you need scalable licensing based on your needs, where you can pay based on usage. Many of the smaller customers require more flexibility. Fortinet could have a more significant market share if its licensing were more flexible.
What other advice do I have?
I rate Fortinet FortiGate Cloud a nine out of ten.
I recommend using a trusted infrastructure provider. We recommend United Internet/IONOS in Germany, but other major operators, such as AWS, Azure, etc. It's a cloud security product, so you need a good available infrastructure. Other implementation options are available.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
Fortinet FortiGate Cloud
March 2025

Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
Empowering user-friendly access control and seamless integration across various industries
Pros and Cons
- "I definitely recommend Fortinet FortiGate Cloud as it is a stable, easy-to-use, and economically viable option for customers."
- "There is room for improvement in the analytics reports. Other products in the market offer superior analytics, like a next-generation antivirus, CounterStrike, which provides excellent analytics reports."
What is our primary use case?
I have worked in an integrator, so we don't have a specific field, and work across various industries. For example, I worked with universities in South Brazil to integrate campuses using Fortinet FortiGate Cloud solutions, handling security for about nine thousand users.
What is most valuable?
The value lies in the ease of use and intuitiveness of the Fortinet FortiGate Cloud interface. It is quite user-friendly, with drag-down options that enhance user comfort. This makes troubleshooting easier. Also, having the ability to control access points directly with Fortinet FortiGate Cloud was a significant advantage in projects. It is generally considered a stable and reliable solution.
What needs improvement?
There is room for improvement in the analytics reports. Other products in the market offer superior analytics, like a next-generation antivirus, CounterStrike, which provides excellent analytics reports. Fortinet could improve by enhancing its analytics to match competitor offerings.
For how long have I used the solution?
I have extensive experience in the field, having worked with Check Point products since 2003, and have been using Fortinet products for many years.
How are customer service and support?
The support is rated eight out of ten. While generally good, one weak point is the lack of support in Portuguese, which can be a barrier for some users.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with Check Point, Fortinet, Kaspersky, and GroundStrike, but my current focus is on Fortinet FortiGate Cloud due to its ease of use and feature set.
How was the initial setup?
The initial setup is straightforward, often described as plug and play.
What's my experience with pricing, setup cost, and licensing?
Pricing for Fortinet FortiGate Cloud is comparable to other solutions, with no significant cost advantage or disadvantage noted.
What other advice do I have?
I definitely recommend Fortinet FortiGate Cloud as it is a stable, easy-to-use, and economically viable option for customers. The solution gets a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Mar 25, 2025
Flag as inappropriateSenior Consulting, Enterprise Solutions Engineer at AcSys Networks Private Limited
Provides log retention for up to one year and helps with reporting
Pros and Cons
- "The solution's most valuable feature is log reporting. It has a wide range of products for small, medium, and enterprise customers. The tool is very user-friendly and straightforward, which sets them apart from other vendors. It also has good integration with other solutions."
- "Fortinet FortiGate Cloud's customization is very limited."
What is our primary use case?
We use Fortinet FortiGate Cloud for log retention and reporting.
What is most valuable?
The solution's most valuable feature is log reporting. It has a wide range of products for small, medium, and enterprise customers. The tool is very user-friendly and straightforward, which sets them apart from other vendors. It also has good integration with other solutions.
What needs improvement?
Fortinet FortiGate Cloud's customization is very limited.
For how long have I used the solution?
I have been working with the product for more than five years.
What do I think about the stability of the solution?
I rate the solution's scalability an eight out of ten.
What do I think about the scalability of the solution?
Fortinet FortiGate Cloud is scalable and can offer log retention for up to one year. I rate its scalability a ten out of ten. My company has 1000 firewalls, of which 50 percent use Fortinet FortiGate Cloud.
How are customer service and support?
The tool's response time is slow.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I worked with SonicWall and Sophos.
How was the initial setup?
Fortinet FortiGate Cloud is easy to deploy. You need to log in to set it up. It can be completed in a few minutes. We have around 20 engineers involved in its deployment.
What was our ROI?
The tool offers cost savings. Normally, a separate solution for these requirements would require a big budget. However, the solution is very affordable and achievable for most companies.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiGate Cloud is a cost-effective solution. I rate its pricing a six out of ten. Pricing depends on the firewall model. If the firewall model's pricing is high, the solution's pricing also increases.
What other advice do I have?
Since it's a cloud service, analyzing logs and reporting through the cloud is very efficient. There's also the option to view logs from the firewall itself. If the internet bandwidth is slow, there might be difficulties because the logs are retrieved from the cloud and displayed on the firewall. In such scenarios, there can be some issues.
I rate the overall solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Last updated: Jul 30, 2024
Flag as inappropriateConsultant at SKYE AS
Helps manage firewalls, access points, and other devices with push configurations
Pros and Cons
- "The solution responds more quickly to attacks or issues in the field."
- "There could be more network-related information like interpretation response. All the flows are limited and related to devices, certificates, and switches."
What is our primary use case?
We use the solution to manage FortiGate firewalls, access points, and other devices. This tenant allows configurations to be pushed to all devices and provides cybersecurity to monitor security activity.
How has it helped my organization?
The solution responds more quickly to attacks or issues in the field.
What is most valuable?
The solution allows you to see and manage all the devices from one place. You could connect all the switches and access points. From a security point of view, it protects end devices from vulnerabilities.
What needs improvement?
There could be more network-related information like interpretation response. All the flows are limited and related to devices, certificates, and switches.
An additional feature also provides more possibilities for integrating third-party solutions. If you use integration with FortiGate for cybersecurity, you will have visibility for all devices, endpoints, employee computers, and laptops.
For how long have I used the solution?
I have been using Fortinet FortiGate Cloud as a partner for four to five years.
What do I think about the stability of the solution?
There haven't been any problems.
I rate the solution's stability a nine out of ten.
What do I think about the scalability of the solution?
The solution is very scalable. It's very easy to add new devices and push the configuration templates, and it is very easy to manage.
600 users are using this solution.
I rate the solution's scalability an eight out of ten.
How are customer service and support?
Customer support is very helpful. We have a separate support team.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The product is affordable.
What other advice do I have?
We have two administrators for the maintenance.
I recommended the solution to small and medium businesses. It depends on the services and the devices the company has. When you buy the FortiGate switches, adding them to the cloud service is very easy. You don't need any agents, but if you have FortiClient, you need to deploy agent installations on employees' computers to conduct this cybersecurity review.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
Coordinador Académico at UPAN
Great dashboards, user-friendly, and offer good reporting
Pros and Cons
- "It's user-friendly."
- "I would like to see Wi-Fi management inside the firewall."
What is our primary use case?
We use the solution for security purposes. We have an ISP. We connect the internet through the firewalls, and then we connect each firewall with the VPN to have on our network. We provide access for the students to the firewall.
What is most valuable?
It’s a good product overall. I have no problem with the service, with the defense, with management. All aspects of the product are pretty great.
It's user-friendly. I like the dashboard. I like the reports, and I like to download some data to help to analyze what's going on.
What needs improvement?
I don’t like the licensing. It’s grown too expensive, and we are considering leaving the service over as the price increases.
I would like to see Wi-Fi management inside the firewall.
For how long have I used the solution?
I’ve used the solution for three years and other general Fortigate products for nine years.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches, and it doesn’t crash or freeze.
What do I think about the scalability of the solution?
The product can scale as needed.
We have around 3,000 users on the solution.
How are customer service and support?
Technical support is good. We receive support from the ISP.
How was the initial setup?
The initial setup was kind of difficult. We didn't do it. The company, our ISP, installed them and configured them initially.
It took two days to deploy everything.
We handle the maintenance. We establish the policy, and then only if we find something to fix, do we change that. If not, we don't touch that. We have four people capable of maintenance activities, one engineer, and three specialists.
What about the implementation team?
We had our ISP handle the implementation originally.
What's my experience with pricing, setup cost, and licensing?
The way they set up the licensing could be better. I don’t like how it is right now. It’s expensive.
We pay around $19,000 a year and do not pay for extra technical support.
Which other solutions did I evaluate?
We are looking into something new currently. The decision is not technical at all. I know this equipment is great. I like it. However, the licenses went up in cost for no reason. It's the same model. We are analyzing the Firebox M-Box 349, pfSense, et cetera.
What other advice do I have?
I’m an end-user.
I’m not using the latest version. I’m in the middle of deciding if we will continue to use the product or change it out for something new.
I recommend the solution. I have had a great experience. It's not difficult to learn. The reporting and dashboards are good. I have a model that is medium sized, the FG 300D. However, I reviewed the other models, and they looked great too. It’s really just the price for us.
I’d rate the solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
General Manager - Head of IT and Security at Centratama Group
Provides efficient IDPS features and has a straightforward setup process
Pros and Cons
- "It is a solid solution for business environments. Investing in this technology can yield significant cost and security enhancements."
- "Improving the platform's intuitiveness and consolidating functionalities, such as reporting and firewall features, could enhance user experience and reduce the need for multiple product purchases."
What is our primary use case?
We utilize FortiGate Cloud for our cloud protection and extend its usage for our on-premises protection needs.
What is most valuable?
The product's Intrusion Detection and Prevention System (IDPS) feature is helpful. It provides valuable visibility into any improvements needed regarding message origins and types, ensuring a secure environment, especially concerning our billing address.
What needs improvement?
Improving the platform's intuitiveness and consolidating functionalities, such as reporting and firewall features, could enhance user experience and reduce the need for multiple product purchases.
For how long have I used the solution?
I've been using FortiGate Cloud for almost a year.
Which solution did I use previously and why did I switch?
I have experience with other products, including Barracuda, but found Fortinet's offerings advantageous.
How was the initial setup?
The initial setup has been relatively straightforward. Deployment takes a reasonable amount of time, approximately around four months.
I rate the process an eight out of ten.
What about the implementation team?
We partnered with our implementation partner, who helped with the setup and configurations based on our requirements, ensuring effective protection and traffic management.
What was our ROI?
As for incident response times, while there have been delays due to previous project commitments, the support to expand our capabilities has been valuable.
What's my experience with pricing, setup cost, and licensing?
The product cost varies based on company budgets, but for us, it's reasonably priced considering the value it provides.
What other advice do I have?
Partnering with managed services provides insights into traffic spikes and allows proactive measures. FortiGate Cloud analyzes this data to determine the necessity of action, ensuring data reliability.
While our use of AI implementation has been limited, we aim to explore its capabilities further to enhance our cybersecurity measures.
It is a solid solution for business environments. Investing in this technology can yield significant cost and security enhancements.
FortiGate Cloud is nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
I.T Engineer at Goldsgym
Enhanced bandwidth monitoring and live configuration with room for better stability
Pros and Cons
- "The solution is beneficial for managing bandwidth and live configuration."
- "In terms of stability, it could be improved."
What is our primary use case?
We use FortiGate Cloud for security and device management.
How has it helped my organization?
FortiGate Cloud is advantageous to monitor bandwidth and manage traffic. It allows us to call internally to corporate branches and remote locations.
What is most valuable?
The solution is beneficial for managing bandwidth and live configuration.
What needs improvement?
In terms of stability, it could be improved.
For how long have I used the solution?
I have used FortiGate Cloud for one or two years.
What do I think about the stability of the solution?
The stability is not so high; it could be improved.
What do I think about the scalability of the solution?
The scalability is rated seven out of ten.
How are customer service and support?
Technical support from Fortinet is rated seven or more out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Previously, I worked with multiple devices from vendors like D-Link and Cisco. Fortinet was chosen for its ease of access from remote locations.
How was the initial setup?
Installation took about one and a half hours.
What about the implementation team?
The vendor does the maintenance automatically.
What was our ROI?
There is no cost reduction benefit observed.
What's my experience with pricing, setup cost, and licensing?
The pricing is rated six or seven. It is not the cheapest.
Which other solutions did I evaluate?
I used D Link and Cisco solutions before Fortinet.
What other advice do I have?
I recommend FortiGate Cloud to other users.
I'd rate the solution seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Last updated: Oct 15, 2024
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