Fortinet FortiGate Cloud Reviews

FortiGate Cloud is used for larger organizations that have their services in the cloud.

It is necessary to have FortiGate Cloud if you want to protect Azure resources.

The most effective features for managing cyber threats are IPS and application control.

All Fortinet products have many security flaws, and new versions often have large security holes. The integration process takes a long time for failovers between firewalls since it uses the Azure API. The initial setup is also considered to be difficult.

I have worked with FortiGate products for maybe ten years and with the cloud version for one year.

The technical support is not very good. It suffers from overall competence issues and a lack of language proficiency. 

Neutral

I have tried Azure Firewall. It is extremely overpriced and does not have all the management features FortiGate has. I have dealt with other competitors in the past and am now focusing just on Fortinet Security Solutions.

In the past, I have worked with Cisco, Juniper, Palo Alto and am currently focused on Fortinet.

The initial setup was difficult due to differences in handling network management between Azure and on-premises solutions.

I deployed it myself, but I had some colleagues I could ask questions.

The pricing is on par with other cloud providers. FortiGate Cloud is priced similarly to other providers, however, we still need FortiManager and FortiAnalyzer.

Fortinet products are just as good as any other competitor, with better management capabilities. It is easier to set up a Fortinet solution than Cisco, Juniper, or Palo Alto.

I'd rate the solution eight out of ten.

We use Fortinet FortiGate Cloud for log retention and reporting. 

The solution's most valuable feature is log reporting. It has a wide range of products for small, medium, and enterprise customers. The tool is very user-friendly and straightforward, which sets them apart from other vendors. It also has good integration with other solutions. 

Fortinet FortiGate Cloud's customization is very limited. 

I have been working with the product for more than five years. 

I rate the solution's scalability an eight out of ten. 

Fortinet FortiGate Cloud is scalable and can offer log retention for up to one year. I rate its scalability a ten out of ten. My company has 1000 firewalls, of which 50 percent use Fortinet FortiGate Cloud. 

The tool's response time is slow. 

Neutral

I worked with SonicWall and Sophos. 

Fortinet FortiGate Cloud is easy to deploy. You need to log in to set it up. It can be completed in a few minutes. We have around 20 engineers involved in its deployment. 

The tool offers cost savings. Normally, a separate solution for these requirements would require a big budget. However, the solution is very affordable and achievable for most companies.

Fortinet FortiGate Cloud is a cost-effective solution. I rate its pricing a six out of ten. Pricing depends on the firewall model. If the firewall model's pricing is high, the solution's pricing also increases. 

Since it's a cloud service, analyzing logs and reporting through the cloud is very efficient. There's also the option to view logs from the firewall itself. If the internet bandwidth is slow, there might be difficulties because the logs are retrieved from the cloud and displayed on the firewall. In such scenarios, there can be some issues.

I rate the overall solution a nine out of ten. 

We use the solution to manage FortiGate firewalls, access points, and other devices. This tenant allows configurations to be pushed to all devices and provides cybersecurity to monitor security activity.

The solution responds more quickly to attacks or issues in the field.

The solution allows you to see and manage all the devices from one place. You could connect all the switches and access points. From a security point of view, it protects end devices from vulnerabilities.

There could be more network-related information like interpretation response. All the flows are limited and related to devices, certificates, and switches.

An additional feature also provides more possibilities for integrating third-party solutions. If you use integration with FortiGate for cybersecurity, you will have visibility for all devices, endpoints, employee computers, and laptops.

I have been using Fortinet FortiGate Cloud as a partner for four to five years.

There haven't been any problems. 

I rate the solution's stability a nine out of ten.

The solution is very scalable. It's very easy to add new devices and push the configuration templates, and it is very easy to manage.

600 users are using this solution.

I rate the solution's scalability an eight out of ten.

Customer support is very helpful. We have a separate support team.

Positive

The product is affordable.

We have two administrators for the maintenance.

I recommended the solution to small and medium businesses. It depends on the services and the devices the company has. When you buy the FortiGate switches, adding them to the cloud service is very easy. You don't need any agents, but if you have FortiClient, you need to deploy agent installations on employees' computers to conduct this cybersecurity review.

Overall, I rate the solution an eight out of ten.

We use the solution for security purposes. We have an ISP. We connect the internet through the firewalls, and then we connect each firewall with the VPN to have on our network. We provide access for the students to the firewall.

It’s a good product overall. I have no problem with the service, with the defense, with management. All aspects of the product are pretty great.

It's user-friendly. I like the dashboard. I like the reports, and I like to download some data to help to analyze what's going on.

I don’t like the licensing. It’s grown too expensive, and we are considering leaving the service over as the price increases.

I would like to see Wi-Fi management inside the firewall.

I’ve used the solution for three years and other general Fortigate products for nine years.

The solution is very stable. There are no bugs or glitches, and it doesn’t crash or freeze.

The product can scale as needed.

We have around 3,000 users on the solution.

Technical support is good. We receive support from the ISP.

The initial setup was kind of difficult. We didn't do it. The company, our ISP, installed them and configured them initially.

It took two days to deploy everything.

We handle the maintenance. We establish the policy, and then only if we find something to fix, do we change that. If not, we don't touch that. We have four people capable of maintenance activities, one engineer, and three specialists.

We had our ISP handle the implementation originally.

The way they set up the licensing could be better. I don’t like how it is right now. It’s expensive.

We pay around $19,000 a year and do not pay for extra technical support.

We are looking into something new currently. The decision is not technical at all. I know this equipment is great. I like it. However, the licenses went up in cost for no reason. It's the same model. We are analyzing the Firebox M-Box 349, pfSense, et cetera.

I’m an end-user.

I’m not using the latest version. I’m in the middle of deciding if we will continue to use the product or change it out for something new.

I recommend the solution. I have had a great experience. It's not difficult to learn. The reporting and dashboards are good. I have a model that is medium sized, the FG 300D. However, I reviewed the other models, and they looked great too. It’s really just the price for us.

I’d rate the solution nine out of ten.

We utilize FortiGate Cloud for our cloud protection and extend its usage for our on-premises protection needs.

The product's Intrusion Detection and Prevention System (IDPS) feature is helpful. It provides valuable visibility into any improvements needed regarding message origins and types, ensuring a secure environment, especially concerning our billing address.

Improving the platform's intuitiveness and consolidating functionalities, such as reporting and firewall features, could enhance user experience and reduce the need for multiple product purchases.

I've been using FortiGate Cloud for almost a year.

I have experience with other products, including Barracuda, but found Fortinet's offerings advantageous.

The initial setup has been relatively straightforward. Deployment takes a reasonable amount of time, approximately around four months.

I rate the process an eight out of ten. 

We partnered with our implementation partner, who helped with the setup and configurations based on our requirements, ensuring effective protection and traffic management.

As for incident response times, while there have been delays due to previous project commitments, the support to expand our capabilities has been valuable.

The product cost varies based on company budgets, but for us, it's reasonably priced considering the value it provides.

Partnering with managed services provides insights into traffic spikes and allows proactive measures. FortiGate Cloud analyzes this data to determine the necessity of action, ensuring data reliability.

While our use of AI implementation has been limited, we aim to explore its capabilities further to enhance our cybersecurity measures.

It is a solid solution for business environments. Investing in this technology can yield significant cost and security enhancements.

FortiGate Cloud is nine out of ten.

We use FortiGate Cloud for security and device management.

FortiGate Cloud is advantageous to monitor bandwidth and manage traffic. It allows us to call internally to corporate branches and remote locations.

The solution is beneficial for managing bandwidth and live configuration.

In terms of stability, it could be improved. 

I have used FortiGate Cloud for one or two years.

The stability is not so high; it could be improved.

The scalability is rated seven out of ten.

Technical support from Fortinet is rated seven or more out of ten.

Neutral

Previously, I worked with multiple devices from vendors like D-Link and Cisco. Fortinet was chosen for its ease of access from remote locations.

Installation took about one and a half hours.

The vendor does the maintenance automatically.

There is no cost reduction benefit observed.

The pricing is rated six or seven. It is not the cheapest.

I used D Link and Cisco solutions before Fortinet.

I recommend FortiGate Cloud to other users.

I'd rate the solution seven out of ten.

Our company uses the solution for site-to-site VPN tunnels. 

We have more than 6,000 users and four administrators who monitor the solution. 

The solution includes a very stable VPN and IPS. 

The solution's documentation is good. 

The solution should include a commit button that allows for review of changes and deployments before they are submitted. Any actions are immediately reflected but it would be better if a review-before-commit option existed like with Palo Alto. 

The solution could enhance its firewall reporting without the need for a sister product such as Analyzer. 

I have been using the solution for four years. 

The solution is very stable. 

The solution is scalable and we intend to expand its use. 

Technical support is very professional and helpful. 

The initial setup is not complex. 

A configuration takes about 30 minutes to restore and deploy.  

Our company utilized the assistance of certified engineers provided by a reseller for implementation. 

The solution requires an annual license but the cost is reasonable in comparison to competitors in the same category. 

Our company has not yet explored other options, but plans to do so in the future. 

Our company has been using the solution for four years and it is very stable and reliable. 

The FortiCloud is being used as a security fabric. It provides insights into the overall activity at the locations which we have deployed. We are in around 30 to 40 locations which we manage over a cloud. Managing is very simple via Fortinet, which really is a value-add to our technology - at least, the infrastructure portion, the management part. 

If you compare the manageability part with Palo Alto, the access via the GUI is very fast in Fortinet, as compared to Palo Alto. In Palo Alto, when saving any configuration, it takes two to three minutes of time while committing the configuration. In Fortinet, it is just a click and it just gets saved.

The intel we get from Fortinet is its most valuable aspect.

The solution could add load balancing and QS features at an application level. In Fortinet, they don't have application-level visibility as we have in Palo Alto. That is something Fortinet can improve on, the application-level visibility.

The SSL visibility could be better. The content which is encrypted, if they can add an encryption engine, which can check the traffic of SCTPS and do the analysis and the threat filtering, or the URL filtering, in the content, that would be ideal. That way, we don't have to purchase another separate product, like Content Peeper, or other products that do dedicated SSL filtering.

I'd like application-side reporting, for example, who are the top 10 users, what users are using what. 

In terms of the complexity, if they integrate and give the track-to reporting to management, that will be a great feature for a future release.

The scalability depends on the sizing. You need to ask: who is the system engineer who is sizing for the customer? For example, if you are the customer and you have a 50 user setup, and the system engineer is proposing a 30E, that may not be a good or an ideal model for 50 users. A 40F would likely be better, as, when we enable UTM, it will enable all the functionality and all the engines will get started, and it will get used. The CPU processing will get distributed among all the services, and then performance may be spread across as well. That's why, while doing the sizing, I would suggest that any system engineer sizes a little bit on the higher side so that, even if the user count goes up, or if the customer plans for scaling, then that won't be a challenge for near future.

For us, the majority of the customers are on Fortinet. A majority of the other customers are on Sophos, and a few customers are on Palo Alto. Most of the enterprise customers are on Palo Alto. Most of the SMB customers are on Fortinet.

The support is quite good. It depends upon the scope. If it's something implementation-based, they won't entertain you. However, if the issue is critical, then they will definitely help. Support is good. Fortinet has good support for India. I have no complaints.

We're also familiar with Palo Alto and Check Point. It's easier to manage or configure, as compared to Palo Alto or Check Point.

The deployment depends upon the requirements. Generally, if there is a standalone infrastructure, and someone wants to configure Fortinet, then it shouldn't take more than one day. However, if you have multi-locations, there might be multiple dependencies or local issues and other stuff, and the configurations may be different. There may be some pools that need to get access from this to that. That might take a few more days. That said, from an implementation aspect, Fortinet implementation is much easier as compared to Palo Alto.

How many people you need for maintenance depends on the nature of the business. For example, in banking, you need 24/7 uptime. You need at least one engineer in a shift to manage the Fortinet devices. Otherwise, two engineers are enough - one for deployment, and the same person can also manage the firewall. Therefore, one to two engineers are more than enough to manage firewalls, Fortinet, the traffic, and to do whitelisting, blacklisting, et cetera. They can do the troubleshooting part and open the ports according to the application requirements.

It is better to have a partner who knows the best practices in order to deploy everything properly. You need someone who can do the staging part, who can do the configuration part, who understands the basic things as well as be able to handle more difficult use cases. It is better to take a help of a partner or integrator.

I've definitely seen an ROI.

In terms of pricing, if it is a cloud subscription, then I prefer to go with the yearly subscription - if you don't have to scale much. However, when you're planning for on-prem devices, then you should go for a three-year license.

There's extra pricing for the UTM and the hardware cost. For a UTM license, they charge an extra fee.

We're using the latest version of the solution.

I'd rate the solution at a seven out of ten.