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Vijay Bhaskara Maram - PeerSpot reviewer
Network Engineer at Pyramid IT Solutions Pvt Ltd
Reseller
Responsive support, reliable, but security could improve
Pros and Cons
  • "The most valuable feature of Fortinet FortiGate Cloud is the logs are stored longer on this cloud version. If you have the on-premise version you will not be able to store the logs for more than one or two months."
  • "Fortinet FortiGate Cloud could improve security. Some of my customers do not trust on-cloud solutions."

What is most valuable?

The most valuable feature of Fortinet FortiGate Cloud is the logs are stored longer on this cloud version. If you have the on-premise version you will not be able to store the logs for more than one or two months.

What needs improvement?

Fortinet FortiGate Cloud could improve security. Some of my customers do not trust on-cloud solutions.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud for a few years.

What do I think about the stability of the solution?

Fortinet FortiGate Cloud is stable because it is a cloud solution.

Buyer's Guide
Fortinet FortiGate Cloud
March 2025
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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What do I think about the scalability of the solution?

The scalability of Fortinet FortiGate Cloud is good.

We have approximately 20 people using Fortinet FortiGate Cloud.

How are customer service and support?

The technical support from Fortinet FortiGate Cloud is good and they are responsive.

What about the implementation team?

We have a coordinator who looks after the maintenance and support of Fortinet FortiGate Cloud.

What's my experience with pricing, setup cost, and licensing?

If you purchase any Fortinet firewall, they will give you FortiCloud for 100 GB for free. You can access Fortinet FortiGate Cloud freely up to certain limits.

What other advice do I have?

I would recommend this solution to others.

I rate Fortinet FortiGate Cloud a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1385268 - PeerSpot reviewer
Technical Lead at a comms service provider with 10,001+ employees
Real User
Flexible, secure, good technical support, and straightforward installation
Pros and Cons
  • "I have found the SD-WAN, flexibility, and security the most valuable features."
  • "Fortinet could improve FortiGate Cloud by providing better integration with third-party applications and features."

What is our primary use case?

We use this solution cloud-based platform to manage our networks.

How has it helped my organization?

Fortinet FortiGate Cloud has improved our organization's branches by providing overall better connectivity and security for all our networks.

What is most valuable?

I have found the SD-WAN, flexibility, and security the most valuable features.

What needs improvement?

Fortinet could improve FortiGate Cloud by providing better integration with third-party applications and features.

For how long have I used the solution?

I have been using this solution within the past 12 months.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

We have approximately 10 people using the FortiGate cloud.

How are customer service and technical support?

The technical support is very good in my experience.

How was the initial setup?

The initial setup was easy. 

What about the implementation team?

We have a team of four people that does the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

When comparing this solution to others it is less expensive and there is an annual license required.

What other advice do I have?

There are different options available and it is important to choose a package that fits your use case. Overall this is a great solution.

I rate Fortinet FortiGate Cloud a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiGate Cloud
March 2025
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
reviewer1646163 - PeerSpot reviewer
Senior Solutions Architect Security at a tech services company with 10,001+ employees
Real User
Is easy to deploy and has many security features in the same appliance
Pros and Cons
  • "The security features, for example, URL filtering, AMP, and advanced threat protection, are very valuable."
  • "The capacity to execute the solution needs to be improved. I would like to see management and analytics included in the solution."

What is our primary use case?

I use the solution to respond to our SD-WAN requirements and to protect different links that access the resources. For example, if the user needs access to an application, then we use SD-WAN for access to the internet or to the cloud.

What is most valuable?

The security features, for example, URL filtering, AMP, and advanced threat protection, are very valuable.

I also like that Fortinet FortiGate Cloud is cheaper than other solutions, such as Cisco.

What needs improvement?

The capacity to execute the solution needs to be improved.

I would like to see management and analytics included in the solution.

For how long have I used the solution?

I've been using it for four years. It's on-premises and is integrated to the cloud.

What do I think about the stability of the solution?

It's very stable; it's a decent solution.

What do I think about the scalability of the solution?

The scalability is not good because there have been many barriers to scaling. It's possible that our current model won't support future increases in the load and traffic.

We currently have 3000 users including IT and network engineers.

How are customer service and support?

Technical support has got better, and I would give them a ten out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

It's easy to set up the solution, and I would give it five out of five. In general, it takes about one to two months, and in our case, it took two months.

What about the implementation team?

Our deployment plan was to optimize the connection, and we did it in-house. For deployment and maintenance, we are a part of a team of five engineers.

What's my experience with pricing, setup cost, and licensing?

Fortinet has a good price, and I would give it a four out of five. There are no additional fees.

Which other solutions did I evaluate?

We evaluated Cisco and Palo Alto before going with Fortinet FortiGate Cloud.

Cisco is good in terms of networking and SD-WAN, but it's not good with regard to security. Last year, Cisco was not in Gartner's Quadrant for security, but Fortinet and Palo Alto were leaders.

Palo Alto is very good and very strong in SD-WAN and in security, but the cost is prohibitive in some locations.

Fortinet has a good price.

What other advice do I have?

My experience with Fortinet FortiGate Cloud has been good. It's easy to deploy, and it has a lot of information on the web to configure it.

I would rate the solution at eight on a scale from one to ten because of the ease of deployment, the many security features in the same appliance, and the fact that there are no additional costs for protection at base level to enterprise level. It's a good solution to begin perimeter protection.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer998499 - PeerSpot reviewer
System Administrator at a media company with 51-200 employees
Real User
This solution helps us avoid intrusions and hacking
Pros and Cons
  • "The most valuable feature is the inspection. It inspects before we have any traffic stops intrusion."
  • "I recommend that Fortinet FortiGate Cloud improve their rules for configuration with each other."

What is our primary use case?

Our company is a local reseller of Fortinet FortiGate Cloud. We use the solution for anti-spam and for checking for viruses. We send traffic to the cloud for inspection and after that, all the requests for our website with services come back to the appliance in headquarters. 

At headquarters, we have 61 users. We also have some other branches connected with headquarters.

How has it helped my organization?

Fortinet FortiGate Cloud has helped us avoid intrusions and hacking. It is the most important service we have. 

What is most valuable?

The most valuable feature is the inspection. It inspects before we have any traffic stops intrusion.

What needs improvement?

I recommend that Fortinet FortiGate Cloud improve their rules for configuration with each other.

For how long have I used the solution?

I have been using Fortinet FortiGate for two years.

What do I think about the stability of the solution?

For the last three years Fortinet FortiGate has been stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Technical support is good.

How was the initial setup?

The initial setup of Fortinet FortiGate required a lot of stages over a few days. We installed it first on the cloud and checked in for the request. Once we were sure that we were rejecting suspicious intrusions and traffic we made the full installation for the cloud integrated with the local system at headquarters.

We have three engineers that are responsible for deployment and maintenance.

What about the implementation team?

Our team, together with Fortinet FortiGate Cloud's team completed the entire installation on the cloud and the local system.

What's my experience with pricing, setup cost, and licensing?

There are no additional costs outside of the standard licensing fees.

What other advice do I have?

I recommend other companies to use Fortinet FortiGate Cloud, it satisfies my requirements and it prevents a lot of hacking. I rate this solution as an 8 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Owner at Quantum Logic Inc.
Real User
Very good for remote users
Pros and Cons
  • "The solution works well for remote or branch offices."
  • "Some configuration changes would be helpful."

What is our primary use case?

We've implemented this solution for our clients. 

We are customers of Fortinet and I'm the company owner. 

What is most valuable?

The solution works well for remote or branch offices with unlimited links. That's where we've found the most benefit.

What needs improvement?

I'd like to see some configuration changes. The speed seems to be a little better than it was previously but it could still be improved. I'd also like to see a little more provisioning or training on the different scenarios and functions and features. And obviously the price point; it's a tough market out there these days, so for some of our smaller customers the price is quite steep. 

How are customer service and technical support?

We have contacted support a couple of times and they're pretty good. It takes a little while to get hold of them but once you do, they're very knowledgeable and they're helpful. We got bounced around for a while so it took time to get to somebody that could actually answer our question as opposed to continually being redirected. We were on site with our clients and it took us a couple of hours to make contact. It wasn't critical.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1461030 - PeerSpot reviewer
Chief Operating Officer at a tech services company with 11-50 employees
Real User
Ability to manage everything from cloud but usability and setup improvement needed
Pros and Cons
  • "The ability to manage everything from the cloud is going to be the most valuable by far with this solution."
  • "Currently with the solution, if you want to manage more than one FortiGate you have to use a VM, and a VM can control up to 10."

How has it helped my organization?

We are using the solution to be able to manage everything from the cloud.

What is most valuable?

The ability to manage everything from the cloud is going to be the most valuable by far with this solution.

What needs improvement?

Currently with the solution, if you want to manage more than one FortiGate you have to use a VM, and a VM can control up to 10. You need to have a license for each one and it is confusing. Other solutions like Meraki is much more seamless. Easier usability and improving their WebDewey would benefit also.

For how long have I used the solution?

I have been using the solution for a couple of months.

How was the initial setup?

The overall setup was complex.

What about the implementation team?

It will take us six weeks to implement 20 sites.

What other advice do I have?

I rate Fortinet FortiGate Cloud a six out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principal Consultant at Epitome Infotech Solutions (P) Ltd
Consultant
Security is improved through sandbox features and the technical support is good
Pros and Cons
  • "The sandboxing feature is very important."
  • "I would like to see a SIEM bundled together with this because customers are looking into better reporting and more proactive security solutions."

What is our primary use case?

I am a consultant and this is one of the solutions that I provide to my customers.

I am familiar with Sandboxing services and some of the other features. This solution is mainly used for securing events.

What is most valuable?

The sandboxing feature is very important.

What needs improvement?

I would like to see a SIEM bundled together with this because customers are looking into better reporting and more proactive security solutions.

In the next release, it would benefit this solution to have more advanced monitoring capabilities such as predictive analysis and reporting.

For how long have I used the solution?

I have been using FortiCloud for five or six years.

What do I think about the stability of the solution?

We have not come across any problems with stability.

What do I think about the scalability of the solution?

With respect to scalability, we have had no problems whatsoever.

How are customer service and technical support?

We have been in contact with the Fortinet technical support a couple of times, although it has been for hardware-related issues and had nothing to do with our configuration. One of our customers had hardware that was failing quite often.

The technical support is pretty good and so far, we have no complaints.

How was the initial setup?

This initial setup is pretty straightforward. I don't think that it is complex.

The entire firewall implementation will take a couple of days, maximum. This is with everything, all together.

What's my experience with pricing, setup cost, and licensing?

Some of our customers purchase yearly licenses, while others purchase subscriptions that are three years in length. The price is over $1,000 USD annually.

What other advice do I have?

FortiCloud helps to enhance the security posture of any organization, and I definitely recommend looking into it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1295022 - PeerSpot reviewer
Information Technology Assistant at a manufacturing company
Real User
Very stable, easy to set up, and easy to implement reporting
Pros and Cons
  • "It's easy to use and the fact that I can schedule the report to come to my inbox at set times is very convenient for me."
  • "The solution should allow users to keep the data for longer than the current periods. I can't get any historic data after more than a month. I would like to be able to, after a year, look for trends from the past 12 months. It would make things much easier."

What is our primary use case?

Fortinet is what we use for our firewall and we get reports from FortiCloud. We use those to see the state of our network. We generally use it for reporting purposes whereby we see what's happening on our network at the end of each day or week.

What is most valuable?

The solution is definitely stable, which is its most valuable feature.

It's easy to use and the fact that I can schedule the report to come to my inbox at set times is very convenient for me.

What needs improvement?

The solution should allow users to keep the data for longer than the current periods. I can't get any historic data after more than a month. I would like to be able to, after a year, look for trends from the past 12 months. It would make things much easier.

For how long have I used the solution?

I've been using the solution for about a year.

What do I think about the stability of the solution?

The solution is quite stable. I haven't run into any issues where there were unexpected crashes or glitches.

What do I think about the scalability of the solution?

I've never attempted to scale the solution, so I'm not sure how easy or difficult it would be to expand if one needed to.

We only have five people using the solution currently. They're all admin and support level individuals.

How are customer service and technical support?

So far, we've been satisfied with technical support.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution. This is the first time we've implemented a product like this.

How was the initial setup?

The initial setup was straightforward. I didn't find there were any complexities.

Deployment only took a few minutes and then it was ready to use.

What about the implementation team?

I handled the implementation myself.

What other advice do I have?

We use the latest version of the solution.

I'd recommend the solution. It's working really well for us and is completely meeting our expectations.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.