Fortinet FortiGate Cloud Reviews

We use FortiGate Cloud for security and device management.

FortiGate Cloud is advantageous to monitor bandwidth and manage traffic. It allows us to call internally to corporate branches and remote locations.

The solution is beneficial for managing bandwidth and live configuration.

In terms of stability, it could be improved. 

I have used FortiGate Cloud for one or two years.

The stability is not so high; it could be improved.

The scalability is rated seven out of ten.

Technical support from Fortinet is rated seven or more out of ten.

Neutral

Previously, I worked with multiple devices from vendors like D-Link and Cisco. Fortinet was chosen for its ease of access from remote locations.

Installation took about one and a half hours.

The vendor does the maintenance automatically.

There is no cost reduction benefit observed.

The pricing is rated six or seven. It is not the cheapest.

I used D Link and Cisco solutions before Fortinet.

I recommend FortiGate Cloud to other users.

I'd rate the solution seven out of ten.

I use the solution in my company's data center and for our customers, including both small and big ones, like hotels, hospitals, or production companies. We use the tool very often in our company.

The solution's most valuable feature is its ease of use. The tool has many stable, good, and clear-to-understand functions. You can organize the tool in a very good way. With Fortinet FortiGate Cloud, if you have your own desktop, you can manage and have everything you need to support and monitor.

The new versions of the tool sometimes have bugs, and so we often have to spend a lot of time fixing issues in the solution. I want the patches offered by the product to be improved.

I feel that the product should be made cheaper because the customers are always a little bit scared about the tool's prices.

I have been using Fortinet FortiGate Cloud for more than ten years.

It is a very stable solution. We don't have any downtime. My company has experienced some downtime with FortiGate / FortiOS 7.4.4, so we have to work around it a bit. With the older version, like FortiGate / FortiOS 7.2.7 and FortiGate / FortiOS 7.2.8, the tool was okay.
 

It is a scalable solution. The tool is easy to expand in our company.

My company deals with around 500 clients of the tool.

Right now, my company has four people in the security area to take care of the technical part of the product. Four people handle everything about the firewall and network infrastructure. There is another department for software engineering and another department for licensing and selling purposes.

The product's initial setup phase is very easy. The initial setup of the threat intelligence capabilities of the tool was very good.

The solution can be deployed in less than an hour.

In terms of cost savings or efficiency in our company's IT network management, I would say that the tool is very efficient because we have no problems with it at all. With the tool in place, we can implement switches, access points, and everything else, so for our infrastructure, it is good.

Every year, the product's prices go up and it has been continuing since the past three years. I have seen that the feedback related to the product from our department is that there is always a need for new devices without which there would be no security. If new devices are not purchased then it affects the security.

Integrating the tool with other solutions is very easy, so there is no problem with the product.

I suggest other people take the best from the product since it is a really good solution. I would not change to a different product extension from Fortinet FortiGate Cloud as it makes you feel safe. If a customer wants to save his or her company, then it is better to get Fortinet FortiGate Cloud because it is one of the best solutions with which you can manage everything, like access points, switches, VLANs, and splitting of NAT, from one place. You can do it all from one point. With FortiGate, you can manage the VLANs, and you have them in every place, every switch, and every port. You can select the VLAN and the tool works. If Fortinet can become better, then it is even better.

I rate the tool a ten out of ten.

We are currently only using Fortinet VPN from Fortinet's suite of applications and solutions. During the nearly two years that I've been working here, we've experienced zero incidents with the Fortinet FortiGate Cloud hardware or software. However, our operational system lacks high availability, which became evident during two fires. 

The easy part involves policy creation, which is very straightforward. It helps to keep you in control. 

Fortinet needs to improve the FortiGate Cloud dashboards that provide information about logs. This type of solution presents a lot of technical complexity from a management standpoint, making it somewhat difficult to understand. They need to focus on the EDR parts, the endpoint protection and defense, and response because once the employee or user is inside your company perimeter, they are protected by the firewall. They are exposed to any Wi-Fi threat when they leave the company and are not connected to your VPN. There's a need to improve or invest more in an application that can follow users wherever they go. The protection ends once they leave the premises, leaving them vulnerable to threats encountered elsewhere.

Setting up VPN connections, even though they are meant to be easy to configure, is the most challenging aspect.

Every time you want to improve, there's something new on the market. Every time we give them a chance, they deliver for us.

I have been using Fortinet FortiGate Cloud for two to three years. We are using v7.0.14 of the solution.

I have three sites. The largest has almost eighty devices, and we have around 15-20. The total is 116.

We opened a ticket, and FortiGate responded within thirty minutes of calling us about that ticket.

Positive

The initial setup takes 48 hours to complete.

Fortinet FortiGate Cloud supports the entire infrastructure, especially in today's cloud-centric environment, where reliance on such equipment is paramount. Fortinet consistently delivers on what we pay for, ensuring we receive the necessary support for our operations. Therefore, the cost-benefit is quite significant.

When we create a website using Fortinet FortiGate Cloud, we can design it according to our preferences, including integrations, VLANs, and VMCs. Then, we determine how to establish connections, whether site-to-site or site-to-cloud. Once we finalize our plan, we initiate a project and begin coordination efforts, ensuring everyone agrees. Regular meetings help us stay updated on progress and address any issues. Taking a step back during discussions sometimes reveals areas needing improvement in our design, prompting necessary changes. This thorough process, coupled with prior planning and coordination, typically results in a one-week deployment timeline for a website. For instance, if we're setting up a branch in another state, the deployment process begins about two to three months before the restart. Throughout this period, daily meetings help us stay on track and address any challenges promptly.

They need to improve the dashboard. The hardware has technical aspects related to configuring and deploying policies, among other things. However, the analysis of logs needs enhancement, particularly for non-technical users.

Overall, I rate the solution a nine out of ten.

We primarily use it for management purposes, especially for overseeing over fifty off-site locations. Its main function involves managing analyzers and other aspects of our network infrastructure.

Using the cloud interface for management is much simpler for us compared to individually connecting to each device using a GUI interface. With the cloud, managing servers is significantly more efficient.

Implementing FortiGate Cloud has simplified and enhanced specific scenarios within our organization. For instance, since many of our remote sites share similar configurations, we group them. This allows us to make changes on a single platform and distribute them uniformly across all devices, rather than applying individual policies to each device separately.

The centralized management and porting capabilities of FortiGate Cloud have significantly impacted our workflow by simplifying tasks. With FortiGate Cloud, there's no need to memorize the IP addresses of each firewall device. Instead, you can manage every firewall efficiently through the platform. It has proven to be highly effective for us. We now invest fewer man-hours in device management, enabling us to enhance productivity and efficiency in our work.

FortiGate Cloud has notably enhanced our ability to respond to security threats. For instance, when one device experienced connectivity issues to the Internet, we swiftly resolved the issue thanks to it. It allows us to monitor the addresses and all of the connected users effectively.

The VPN features are the most valuable. It offers enhanced security compared to our previous setup.

Some of the features offered by Fortinet, such as the FortiAnalyzer, are considered more intuitive. However, these additional features often come at an extra cost for companies to utilize. It would be advantageous if it were more cost-effective.

I have been working with it for approximately six months.

I am satisfied with the stability provided, I would rate it nine out of ten.

I would rate its scalability capabilities seven out of ten. We have around a hundred remote workers spread across various cities, with approximately sixty-eight remote firewalls in use. We plan to deploy VoIP in the future and aim to leverage more VoIP capabilities for our remote operations.

So far, I've had no issues with the tech support team I've worked with previously, so I would rate them a nine out of ten.

Positive

We transitioned from using WatchGuard to Fortinet because we required the advanced capabilities of the NexGen firewalls. When comparing the two, I find WatchGuard to be more straightforward due to its traditional approach, while FortiGate offers advanced security features with its NexGen firewall. In terms of scalability, I would rate FortiGate a six compared to WatchGuard's four.

Initially, I would rate the initial setup around a four out of ten. However, as we've become more familiar with the platform, I would now rate it closer to an eight out of ten. There was just a slight learning curve at the beginning.

The deployment took a couple of months, and the entire process was handled in-house. We managed it independently with a team of about five staff members, handling tasks like imaging, installation, and applying new devices to the firewall software. Maintenance duties are now carried out by two network engineers.

The price was more affordable compared to other models and brands we considered. I would rate it seven out of ten.

We also considered other firewall options, such as Palo Alto and Sophos.

Scalability, ease of use, and management simplicity are the most advantageous aspects compared to other solutions we have. However, the absence of certain features like CLI is a drawback. Overall, I would rate it a six out of ten.

I am a system integrator and I use multiple firewalls, including SonicWall and Fortinet FortiGate Cloud. I'm using multiple brands.

Clients primarily use Fortinet FortiGate Cloud for managing the devices.

The best features in the product offer several advantages. I mainly use it for managing and configuring the appliances, whether it is a switch, firewall, or access point. All these devices can be managed very easily over one place or one point. If I want to change or upgrade a firewall, switch, or access point, it gets pushed very easily. If I want to see if there's a problem with one device, that can be checked. Provisioning can be done very easily.

If I have to add an access point, I simply call my client and let them know that they have it fixed and plugged in, and it will be configured on their network. Zero Touch Provisioning is a key feature. Additionally, if a new internet connection has been added, it can be configured for a particular set of user group or location, so SD-WAN comes into play. Maintaining backups of all those devices is straightforward, and if one fails, I replace it with another device and then it can be put back.

Fortinet FortiGate Cloud is continuously improving, consistently adding and developing products. I don't think there's any scope for improvement as it's got everything. Fortinet stands out. It's more or less the same or slightly better compared to other firewalls such as SonicWall. The scale of operation, availability, and support differentiates it.

The solution is a bit expensive. Pricing is the only concern as it is too expensive.

I've been dealing with Fortinet FortiGate Cloud for about four to five years.

The deployment process is very simple.

The solution is very stable and steady.

Fortinet FortiGate Cloud is very scalable and one of the best in the market. It's highly scalable.

Support from Fortinet is great.

Positive

There are significant savings with this solution that doesn't cause any problems or failures.

The savings amount to approximately 60%.

I'm not too deep into integrations recently; the clients that I've been managing have not been asking for much. They're very happy with what is running and they don't want any changes. They just want the security to be taken care of and things to be functioning without breakdowns. For that, the plans are doing pretty good.

There are no concerns regarding security. It's a very well-designed solution without any problems.

On a scale of 1-10, I rate Fortinet FortiGate Cloud a 9.

We use the solution for routing and cloud security. We have multiple offices nationwide, all connected through the MPRS network, which is terminated at our FortiGate firewall. We consolidate our networks, filter packets, and segment our network through this firewall. My company has around three lakh firewalls. 

Having a built-in SOC solution like an XDR platform within the solution would be convenient for customers. 

I have been using the product since 2019. 

The solution is very stable. I rate it a ten out of ten. We weren't bothered even by a single incident for the past three years. 

I rate the product's scalability a ten out of ten. My company has 1000 users who use it daily. 

I haven't contacted technical support yet. 

The tool's deployment is easy and takes four to five hours to complete. The deployment process has become much simpler with implementing a playbook or checklist. Upon receiving a new device, thorough testing and configuration are conducted.

An integrator helped us with the tool's deployment. 

 Fortinet FortiGate Cloud is cheaper than VMware and Cisco in the Bangladeshi market. Its pricing is reasonable. 

We have a dedicated network team known as NCC. They periodically share network and firewall reports detailing how external threats are being blocked. We have not used any additional security solutions other than the product since 2019. Our workstations utilize Microsoft Defender at the desktop level, while network control is managed by the product at the firewall level.

The main reason we opted for the product is its ability to provide a unified solution across our global operations spanning over eighty countries. Its cost was not our primary concern. 

I rate it a ten out of ten. Due to our experience since 2019 without any incidents, Fortinet FortiGate Cloud proves to be cost-effective and easy to configure, making it a favorable product for all users. It comes with AI analytics features that use predictive analysis to analyze the network traffic. 

Fortinet FortiGate Cloud makes it easy to manage different firewalls in different branches or locations from one place. Since it's a central management system, it's easier to troubleshoot and access. We don't need on-premise access; we can just do it from the cloud, which is a good thing. The solution's SD-WAN capabilities enhance our network performance by making it easier to configure, which is also good.

The technical support team does not have enough technicians. Sometimes, the FortiAP causes a lot of problems with the Wi-Fi.

I have been using the solution for two years.

Once we configure the devices, the solution is stable.

I rate the solution's stability an eight out of ten.

The solution provides good scalability.

I rate the solution's scalability a seven out of ten.

Contacting the support team is very time-consuming. The technical support team does not have enough technicians. I once did not get a technician even after being in queue for a couple of hours. Waiting in the queue for a technician is too time-consuming when the business is down.

Positive

I have also used Cisco. Some competitor tools are very expensive.

The solution's initial support is easy.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a seven out of ten.

The solution's pricing is good compared to that of Cisco and Meraki devices.

I would recommend the solution to other users.

Overall, I rate the solution an eight or nine out of ten.

The tool works well for my company's network security operations and integrates well with Azure's cloud services, specifically in terms of routing and security protocols, since everything in such areas is well-defined and the compatibility is perfect. The tool's operational ability is also good.

The most valuable features of the solution are the sandboxing part, filters, and SD-WAN.

In Fortinet FortiGate Cloud, I am yet to see interoperability with other cloud options like OCI. I have no experience with Google Cloud, but I think Fortinet can look into other cloud providers.

Fortinet's technical team is not very friendly, making it an area where improvements are required.

I have been using Fortinet FortiGate Cloud for two years.

On the spin, when you need to scale it up, you can just put in a request with the provider regarding the kind of resources you want to expand. You can also shrink it downwards, which will also save on costs. If there are some interfaces you don't need, you can just shut them off. If there are some parts you don't need, you can just remove them from the tool.

I would say we enjoy some local support around where I am currently. I wouldn't speak for everybody, but currently, where I am located, we enjoy some local support. I only have some concerns about expanding to a bigger Fortinet team in our home country, the United States. Some of the responses from the tool's team are that when it gets to a certain level of escalation, the solution requires that you have everything set in place. Cisco's technical team is very friendly, but I think there's a gap in that area with Fortinet.

It is not much of my concern when it comes to the tool's local support, but I know there are those customers who may not have direct customer support. Fortinet can mimic what Cisco does, and I think that would be a good gesture. The local support that I deal with can be described as a licensed partner of Fortinet. Technically, the support team is good, and they have very good relations with users and even partners. I rate the support a nine out of ten.

Positive

I have experience with the cloud services offered by Microsoft Azure.

The solution can be deployed in less than two minutes. The time needed to configure it depends on the size of your environment, but I would say that the whole process is very fast and easy.

It is possible to save around 40 percent money by using the product in our company.

I would not say that the product is cheaply priced. If I consider the long-term value for the service I receive, the price of the product is excellent. The value of the product can be derived if we compare the cost and the utility value since they are both the aspects in line with what you expect in terms of delivery and performance. In general, the costs should be justifiable enough.

I have yet to utilize one new tool, so I won't be able to speak. I haven't explored any other tools, so I can't do comparisons.

I decided to work with Fortinet FortiGate Cloud and not something else since it had some good ratings on Gartner and PeerSpot, along with some good recommendations from the other users.

The integration of the product with Azure's cloud services is helpful since it facilitates quick deployment. The integration makes the tool very easy and fast to deploy the product on the cloud, unlike the on-premises version, where you need to do all those cabling, powering, and take care of some updates on the different FortiGate elements.

I have worked with the AI features in the product.

Considering my use cases of the product, I have seen benefits in areas like threat analysis and traffic analysis, identification of malware, and getting critical statistics about your network and how people access different sites or resources. The tool works in cooperation with machine learning, and it gives very good feedback in terms of the improvement of the network and what areas need to be brought down or scaled down. It gives you some good feedback that you can act on for the betterment of your network.

I rate the tool an eight out of ten.