Fortinet FortiGate Cloud Reviews

I use it as a partner, not as an end user. We sell all the elements for Fortinet. We sell FortiGate and FortiGate Cloud.

Sometimes, we need to support our customers with FortiGate Cloud. I know the technology well, but I don't use it daily.

The centralized management for organizations with three or more FortiGates makes a lot of sense.

It's easy to integrate with other products and with segmentation. There are no problems with integrating with any other vendors.

The main feature of FortiGate Cloud is that you don't need open ports for remote administration or management of FortiGate. 

FortiGate has been the target of many vulnerabilities in the past few years, and to have an open port for management is a door for hackers.

So remote management access is the biggest advantage of FortiGate Cloud.

The performance can be a little slow sometimes. When you make changes to the configuration, the browser isn't refreshed for two or three minutes.

I have been working with this product for three to four years now. 

In the three or four years that I've been using the platform, I've had three issues accessing the platform. I wasn't able to log in, but the platform was up again after a few minutes.

I'm not sure if it was the login page for FortiGate Cloud, or something else. I don't know what was happening at that moment. But in three or four years, I only had problems logging in three times.

The scalability of this solution is pretty good.

Sometimes you have to escalate the priority of the ticket by making a phone call, and sometimes you have to wait a long time. But once they answer, it's easy,

Positive

The initial setup is easy. It does not take more than five minutes. 

There's nothing we can do from the outside for maintenance. So it's done by Fortinet.

The return on investment is fast because you don't need more than one or two people to manage the system.

It's not cheap, but security has a cost. You shouldn't prioritize cheapness over security or other poor technology. The cost doesn't matter as much as the security.

I always recommend FortiGate Cloud to my customers because it's the easier way to manage the systems. The general simplicity is the key.

Overall, I would rate it a nine out of ten. Because of some problems with the performance that I've observed and the three times I had trouble logging in. But in general, nine is a good rating.

We use Fortinet FortiGate Cloud for log retention and reporting. 

The solution's most valuable feature is log reporting. It has a wide range of products for small, medium, and enterprise customers. The tool is very user-friendly and straightforward, which sets them apart from other vendors. It also has good integration with other solutions. 

Fortinet FortiGate Cloud's customization is very limited. 

I have been working with the product for more than five years. 

I rate the solution's scalability an eight out of ten. 

Fortinet FortiGate Cloud is scalable and can offer log retention for up to one year. I rate its scalability a ten out of ten. My company has 1000 firewalls, of which 50 percent use Fortinet FortiGate Cloud. 

The tool's response time is slow. 

Neutral

I worked with SonicWall and Sophos. 

Fortinet FortiGate Cloud is easy to deploy. You need to log in to set it up. It can be completed in a few minutes. We have around 20 engineers involved in its deployment. 

The tool offers cost savings. Normally, a separate solution for these requirements would require a big budget. However, the solution is very affordable and achievable for most companies.

Fortinet FortiGate Cloud is a cost-effective solution. I rate its pricing a six out of ten. Pricing depends on the firewall model. If the firewall model's pricing is high, the solution's pricing also increases. 

Since it's a cloud service, analyzing logs and reporting through the cloud is very efficient. There's also the option to view logs from the firewall itself. If the internet bandwidth is slow, there might be difficulties because the logs are retrieved from the cloud and displayed on the firewall. In such scenarios, there can be some issues.

I rate the overall solution a nine out of ten. 

I have worked in an integrator, so we don't have a specific field, and work across various industries. For example, I worked with universities in South Brazil to integrate campuses using Fortinet FortiGate Cloud solutions, handling security for about nine thousand users.

The value lies in the ease of use and intuitiveness of the Fortinet FortiGate Cloud interface. It is quite user-friendly, with drag-down options that enhance user comfort. This makes troubleshooting easier. Also, having the ability to control access points directly with Fortinet FortiGate Cloud was a significant advantage in projects. It is generally considered a stable and reliable solution.

There is room for improvement in the analytics reports. Other products in the market offer superior analytics, like a next-generation antivirus, CounterStrike, which provides excellent analytics reports. Fortinet could improve by enhancing its analytics to match competitor offerings.

I have extensive experience in the field, having worked with Check Point products since 2003, and have been using Fortinet products for many years.

The support is rated eight out of ten. While generally good, one weak point is the lack of support in Portuguese, which can be a barrier for some users.

Positive

I have experience with Check Point, Fortinet, Kaspersky, and GroundStrike, but my current focus is on Fortinet FortiGate Cloud due to its ease of use and feature set.

The initial setup is straightforward, often described as plug and play.

Pricing for Fortinet FortiGate Cloud is comparable to other solutions, with no significant cost advantage or disadvantage noted.

I definitely recommend Fortinet FortiGate Cloud as it is a stable, easy-to-use, and economically viable option for customers. The solution gets a nine out of ten.

We use FortiGate Cloud for security and device management.

FortiGate Cloud is advantageous to monitor bandwidth and manage traffic. It allows us to call internally to corporate branches and remote locations.

The solution is beneficial for managing bandwidth and live configuration.

In terms of stability, it could be improved. 

I have used FortiGate Cloud for one or two years.

The stability is not so high; it could be improved.

The scalability is rated seven out of ten.

Technical support from Fortinet is rated seven or more out of ten.

Neutral

Previously, I worked with multiple devices from vendors like D-Link and Cisco. Fortinet was chosen for its ease of access from remote locations.

Installation took about one and a half hours.

The vendor does the maintenance automatically.

There is no cost reduction benefit observed.

The pricing is rated six or seven. It is not the cheapest.

I used D Link and Cisco solutions before Fortinet.

I recommend FortiGate Cloud to other users.

I'd rate the solution seven out of ten.

We use the solution for network security. 

The tool is a mature product, ahead of brands like Sophos, though not quite at the Palo Alto or Checkpoint level. I'd rate it nine out of ten for being cost-effective and offering features similar to high-end options.

The most valuable feature is its user-friendly interface - even those unfamiliar with firewalls can easily manage it. Policy control and configuration are straightforward. Its main benefits are easy deployment, user satisfaction, clear security, and intuitive policy configuration without referencing external documents.

For improvement, I'd like to see basic endpoint security management integrated into the firewall with just a license addition.

I have been using the product for six to seven years. 

The tool's stability depends on proper configuration. Vulnerabilities often stem from improper setup rather than the product itself. 

The product is scalable and works well even for customers with more than defined users.

The support level isn't as strong as some other brands. 

Setup is quick, taking only about half an hour for basic configurations. The deployment process involves consoling the firewall, accessing the GUI through a port, and configuring policies based on user needs. More complex setups take longer.

I advise new users to keep using it, get trained, explore best practices, and stay in touch with technical experts. Like other brands, Fortinet FortiGate follows the SASE solution. I rate it a nine out of ten. 

We are currently only using Fortinet VPN from Fortinet's suite of applications and solutions. During the nearly two years that I've been working here, we've experienced zero incidents with the Fortinet FortiGate Cloud hardware or software. However, our operational system lacks high availability, which became evident during two fires. 

The easy part involves policy creation, which is very straightforward. It helps to keep you in control. 

Fortinet needs to improve the FortiGate Cloud dashboards that provide information about logs. This type of solution presents a lot of technical complexity from a management standpoint, making it somewhat difficult to understand. They need to focus on the EDR parts, the endpoint protection and defense, and response because once the employee or user is inside your company perimeter, they are protected by the firewall. They are exposed to any Wi-Fi threat when they leave the company and are not connected to your VPN. There's a need to improve or invest more in an application that can follow users wherever they go. The protection ends once they leave the premises, leaving them vulnerable to threats encountered elsewhere.

Setting up VPN connections, even though they are meant to be easy to configure, is the most challenging aspect.

Every time you want to improve, there's something new on the market. Every time we give them a chance, they deliver for us.

I have been using Fortinet FortiGate Cloud for two to three years. We are using v7.0.14 of the solution.

I have three sites. The largest has almost eighty devices, and we have around 15-20. The total is 116.

We opened a ticket, and FortiGate responded within thirty minutes of calling us about that ticket.

Positive

The initial setup takes 48 hours to complete.

Fortinet FortiGate Cloud supports the entire infrastructure, especially in today's cloud-centric environment, where reliance on such equipment is paramount. Fortinet consistently delivers on what we pay for, ensuring we receive the necessary support for our operations. Therefore, the cost-benefit is quite significant.

When we create a website using Fortinet FortiGate Cloud, we can design it according to our preferences, including integrations, VLANs, and VMCs. Then, we determine how to establish connections, whether site-to-site or site-to-cloud. Once we finalize our plan, we initiate a project and begin coordination efforts, ensuring everyone agrees. Regular meetings help us stay updated on progress and address any issues. Taking a step back during discussions sometimes reveals areas needing improvement in our design, prompting necessary changes. This thorough process, coupled with prior planning and coordination, typically results in a one-week deployment timeline for a website. For instance, if we're setting up a branch in another state, the deployment process begins about two to three months before the restart. Throughout this period, daily meetings help us stay on track and address any challenges promptly.

They need to improve the dashboard. The hardware has technical aspects related to configuring and deploying policies, among other things. However, the analysis of logs needs enhancement, particularly for non-technical users.

Overall, I rate the solution a nine out of ten.

We primarily use it for management purposes, especially for overseeing over fifty off-site locations. Its main function involves managing analyzers and other aspects of our network infrastructure.

Using the cloud interface for management is much simpler for us compared to individually connecting to each device using a GUI interface. With the cloud, managing servers is significantly more efficient.

Implementing FortiGate Cloud has simplified and enhanced specific scenarios within our organization. For instance, since many of our remote sites share similar configurations, we group them. This allows us to make changes on a single platform and distribute them uniformly across all devices, rather than applying individual policies to each device separately.

The centralized management and porting capabilities of FortiGate Cloud have significantly impacted our workflow by simplifying tasks. With FortiGate Cloud, there's no need to memorize the IP addresses of each firewall device. Instead, you can manage every firewall efficiently through the platform. It has proven to be highly effective for us. We now invest fewer man-hours in device management, enabling us to enhance productivity and efficiency in our work.

FortiGate Cloud has notably enhanced our ability to respond to security threats. For instance, when one device experienced connectivity issues to the Internet, we swiftly resolved the issue thanks to it. It allows us to monitor the addresses and all of the connected users effectively.

The VPN features are the most valuable. It offers enhanced security compared to our previous setup.

Some of the features offered by Fortinet, such as the FortiAnalyzer, are considered more intuitive. However, these additional features often come at an extra cost for companies to utilize. It would be advantageous if it were more cost-effective.

I have been working with it for approximately six months.

I am satisfied with the stability provided, I would rate it nine out of ten.

I would rate its scalability capabilities seven out of ten. We have around a hundred remote workers spread across various cities, with approximately sixty-eight remote firewalls in use. We plan to deploy VoIP in the future and aim to leverage more VoIP capabilities for our remote operations.

So far, I've had no issues with the tech support team I've worked with previously, so I would rate them a nine out of ten.

Positive

We transitioned from using WatchGuard to Fortinet because we required the advanced capabilities of the NexGen firewalls. When comparing the two, I find WatchGuard to be more straightforward due to its traditional approach, while FortiGate offers advanced security features with its NexGen firewall. In terms of scalability, I would rate FortiGate a six compared to WatchGuard's four.

Initially, I would rate the initial setup around a four out of ten. However, as we've become more familiar with the platform, I would now rate it closer to an eight out of ten. There was just a slight learning curve at the beginning.

The deployment took a couple of months, and the entire process was handled in-house. We managed it independently with a team of about five staff members, handling tasks like imaging, installation, and applying new devices to the firewall software. Maintenance duties are now carried out by two network engineers.

The price was more affordable compared to other models and brands we considered. I would rate it seven out of ten.

We also considered other firewall options, such as Palo Alto and Sophos.

Scalability, ease of use, and management simplicity are the most advantageous aspects compared to other solutions we have. However, the absence of certain features like CLI is a drawback. Overall, I would rate it a six out of ten.

I am a system integrator and I use multiple firewalls, including SonicWall and Fortinet FortiGate Cloud. I'm using multiple brands.

Clients primarily use Fortinet FortiGate Cloud for managing the devices.

The best features in the product offer several advantages. I mainly use it for managing and configuring the appliances, whether it is a switch, firewall, or access point. All these devices can be managed very easily over one place or one point. If I want to change or upgrade a firewall, switch, or access point, it gets pushed very easily. If I want to see if there's a problem with one device, that can be checked. Provisioning can be done very easily.

If I have to add an access point, I simply call my client and let them know that they have it fixed and plugged in, and it will be configured on their network. Zero Touch Provisioning is a key feature. Additionally, if a new internet connection has been added, it can be configured for a particular set of user group or location, so SD-WAN comes into play. Maintaining backups of all those devices is straightforward, and if one fails, I replace it with another device and then it can be put back.

Fortinet FortiGate Cloud is continuously improving, consistently adding and developing products. I don't think there's any scope for improvement as it's got everything. Fortinet stands out. It's more or less the same or slightly better compared to other firewalls such as SonicWall. The scale of operation, availability, and support differentiates it.

The solution is a bit expensive. Pricing is the only concern as it is too expensive.

I've been dealing with Fortinet FortiGate Cloud for about four to five years.

The deployment process is very simple.

The solution is very stable and steady.

Fortinet FortiGate Cloud is very scalable and one of the best in the market. It's highly scalable.

Support from Fortinet is great.

Positive

There are significant savings with this solution that doesn't cause any problems or failures.

The savings amount to approximately 60%.

I'm not too deep into integrations recently; the clients that I've been managing have not been asking for much. They're very happy with what is running and they don't want any changes. They just want the security to be taken care of and things to be functioning without breakdowns. For that, the plans are doing pretty good.

There are no concerns regarding security. It's a very well-designed solution without any problems.

On a scale of 1-10, I rate Fortinet FortiGate Cloud a 9.