Fortinet FortiGate Cloud Reviews

We have FortiGate Cloud deployed on all three major cloud providers: AWS, Google Cloud, and Azure. The configuration varies from case to case. Azure is different from Google Cloud, which is entirely different from AWS. We have the documentation needed to deploy it on AWS, GCP, or Azure. We also have all the documents to use it on KBR for Fortinet. I don't use the latest version because updates typically have bugs. If it's on version 7.4, I prefer to use 6.4 or something like that.

The most valuable FortiGate Cloud feature is logging. It's there seven days a week, and there is no hard limit on logs or size restrictions. This much capacity will show up for that seven days. FortiGate Cloud offers many other valuable features like Fortinet Secure Gateway, SASE, and the Fortinet Security Fabric. 

Fortinet Security Fabric combines so many Fortinet products, allowing you to monitor them from a single vendor. Fortinet Security Fabric, the log features, and FortiGuard integration are all useful features. Fortinet Cloud also offers data integration with private and public clouds. The configuration isn't too complicated, either. It's pretty manageable and easy to understand. 

GUI access could be improved. It should be simpler to access everything from the portal. Once we log in to the portal, we should be able to access all the Fortinet Cloud options. Onboarding and activating customers in FortiGate Cloud is also tricky. They will come to us asking for help and telling us they can't find the activation.

Maybe Fortinet could add something like a wizard that provides step-by-step guidance about what to do next. If I am using this solution for the first time, so I do not know where to click. There should be built-in guided instructions inside the portal itself.

I have been using FortiGate Cloud for around two years.

Fortinet Cloud is stable. The product has some, but it's generally a stable solution. 

FortiGate Cloud is easy to scale because it's well integrated with public cloud providers. You can easily bridge if you use a private cloud. The licensing is also scalable. 

I rate Fortinet support seven out of 10. Sometimes it takes a while to get a response. Maybe it's because they have such a large customer base. Customers need an immediate response or feedback, and that doesn't always happen. 

Neutral

The initial setup isn't too complex. We require some credentials from the cloud. It takes three or four engineers to do a PoC unless we're doing something critical where we need L2 engineers. 

We do not do anything in production. In a PoC, we initially focus on a specific area for the customer. You can take 50 or a few hundred people in a segment, and we will address those credentials before deploying at a high level in the next phase. They will do a POC or a test for a particular use case and then go through the same process at a higher level to deploy the solution in production.

It offers return on investment because the customers have the liberty to move to the cloud through a gateway,

I don't know the precise details about the licensing cost, but Fortinet is cheaper than most other products in the space. 

I rate FortiGate Cloud eight out of 10. I would recommend it depending on your company's requirements. Every organization has a standard for products and budgetary constraints. It might be a better solution for one particular segment than others. 

I am the only person in my company who manages all the platforms as a platform engineer.

I use the solution in my company for VPN-related purposes. From the client side, the tool is used as a firewall.

The most valuable feature of the solution is that it is a very reliable and stable product in comparison to other solutions in the market. Cisco is also a very stable tool, but one needs some good knowledge to manage the products.

My favorite feature associated with the tool revolves around the area of VPNs. I think because we are using the VPN, it is our favorite feature. The VPN part is very stable. We have not seen any errors in the past six months. Six months ago, we saw one error in the tool, but it was not from our end and was from Fortinet's end, but it was cleared out later.

There is no need for improvements since we have not seen any misconfigurations or any errors from the past six months in the tool.

I think the tool has some limitations when one tries to scale up, making it an area where improvements are required. Someone on our team is managing the scalability of the tool.

I have been using Fortinet FortiGate Cloud for a year and a half. I use the tool for a client, and my company acts as an MSP of the product.

The solution's technical support is the best. I rate the technical support a ten out of ten.

Positive

Compared to Cisco, Fortinet is a little bit easier to maintain. In Cisco, we know how to use a console, but Fortinet and Cisco both have different commands to manage over a console. Cisco is also providing a GUI, and Fortinet also has a GUI. With a GUI in place, it is very simple to manage the firewall.

In comparison, Fortinet is a little bit cheaper than Cisco, but it is much more expensive than Sophos or a SonicWall firewall.

The product's initial setup phase is a bit complex. If we are installing the tool on an on-premises or any cloud model, we need good information to install and manage the product. Actually, we have not faced any problems with the installation part in our company, but if someone is installing the tool on the cloud or on an on-premises mode, they need to have a good amount of knowledge to handle it because Fortinet has some good features that a user should know how to install.

The product's installation phase can be handled by one person who handles the firewall functionality. I am only handling the platform, and the one person handling the tool is a firewall expert.

One person is enough to deploy and maintain the tool.

The solution is deployed using Azure's cloud services.

Installing everything and making rules takes around two days.

I think it helps in terms of time-saving because we have not received any misconfiguration or faced any challenges with the tool in the last six months. The tool saves around 10 to 15 percent of the time.

The tool offers good analytics compatibility because we use everything in the product, and we also fix everything with the help of consoles.

It is easy to integrate the tool. If we are facing some issues with the tool's integration features with one solution, then we integrate it with another product. If we have a Fortinet's VPN and firewall or a Sophos firewall, we end up facing some glitches. If we integrate products within Fortinet's umbrella, the integration part is good.

I don't think there is a need for any AI features in the tool.

I rate the tool a nine out of ten.

I use it as a partner, not as an end user. We sell all the elements for Fortinet. We sell FortiGate and FortiGate Cloud.

Sometimes, we need to support our customers with FortiGate Cloud. I know the technology well, but I don't use it daily.

The centralized management for organizations with three or more FortiGates makes a lot of sense.

It's easy to integrate with other products and with segmentation. There are no problems with integrating with any other vendors.

The main feature of FortiGate Cloud is that you don't need open ports for remote administration or management of FortiGate. 

FortiGate has been the target of many vulnerabilities in the past few years, and to have an open port for management is a door for hackers.

So remote management access is the biggest advantage of FortiGate Cloud.

The performance can be a little slow sometimes. When you make changes to the configuration, the browser isn't refreshed for two or three minutes.

I have been working with this product for three to four years now. 

In the three or four years that I've been using the platform, I've had three issues accessing the platform. I wasn't able to log in, but the platform was up again after a few minutes.

I'm not sure if it was the login page for FortiGate Cloud, or something else. I don't know what was happening at that moment. But in three or four years, I only had problems logging in three times.

The scalability of this solution is pretty good.

Sometimes you have to escalate the priority of the ticket by making a phone call, and sometimes you have to wait a long time. But once they answer, it's easy,

Positive

The initial setup is easy. It does not take more than five minutes. 

There's nothing we can do from the outside for maintenance. So it's done by Fortinet.

The return on investment is fast because you don't need more than one or two people to manage the system.

It's not cheap, but security has a cost. You shouldn't prioritize cheapness over security or other poor technology. The cost doesn't matter as much as the security.

I always recommend FortiGate Cloud to my customers because it's the easier way to manage the systems. The general simplicity is the key.

Overall, I would rate it a nine out of ten. Because of some problems with the performance that I've observed and the three times I had trouble logging in. But in general, nine is a good rating.

We use FortiGate to protect 100 to 200 users at my company.

We are seeking a solution that can monitor our network traffic running through 17 firewalls in Malaysia and Indonesia. We want a solution that can record and monitor all the logs from all the firewalls. We want to consolidate all our firewalls into one portal so we can monitor all the activities from all the firewalls.

We have been using FortiGate for more than a decade.

FortiGate is highly stable.

FortIGate's scalability is good.

We have contacted Fortinet support for some minor issues with upgrades to our IPS database.

FortiGate is quite user-friendly. It's not that complicated.

I rate Fortinet FortiGate mine out of 10. The hardware is reliable, and their support is excellent. Before implementing FortiGate, you should ensure your other solutions can gather the information from the FortiGate firewalls.

It’s used for security purposes.

It has very good AI intelligence for cybersecurity. Fortinet FortiGate have created a very friendly environment. 

And Fortinet FortiGate effectively starts alerts and detects intruders or viruses. Fortinet FortiGate takes immediate action on viruses like malware or suspicious activities.

The real-time threat intelligence in FortiGate Cloud improves security. The product immediately takes action for the alert in the dashboard. It may alert from the dashboard. We have to take limited action. Many times, the product automatically reduces this, allowing and alerting some intruders’ attacks.

The automated compliance reporting feature is very effective for us and for our clients. 

If I see a ransomware attack, FortiGate immediately takes action and alerts me that it’s a ransomware file or activities.

There is room for improvement in the VPN connection. Compared to other solution, it is harder to connect to the VPN connection in this product. 

It has not been a long time since I started using it. It’s about two or three months. I also worked with tech for FortiGate clients.

I would rate the stability a nine out of ten, with one being low stability and ten being very stable. 

I would rate the scalability a six out of ten, with ten being highly scalable. So, scalability-wise, it could be improved.

I would rate it six out of ten because I don’t have a very good understanding with the software team.

They are not very helpful because of the lack of understanding.

Neutral

I work with Sophos Central, Winforce Security, Sophos Firewall, and FortiGate.

I preferred always FortiGate because many features, the missing in other products.

It’s quite easy for me because, many times, it’s just active. That’s why it’s easy for me.

It takes just a few minutes to deploy it. Five to fifteen minutes. 

I would rate my experience with the initial setup an eight out of ten, with one being difficult installation and ten being easy. It can be difficult for a client to install. 

I’ve had several clients, and I handled the deployment. So, I deploy solutions for other clients.

We are a company, and FortiGate has tried to help us, as well as help the clients and benefited vendors. But it’s different for the clients and the vendors’ selling capability.

The overall ROI varies from client to client, depending on their security needs and budget. Generally, it’s around 5% to 10% savings.

I would rate the price eight out of ten because some clients are very happy with the pricing.

It’s expensive for several clients, but it’s not expensive for others because their main concern is security. When security is a concern, they don’t think about the price because security is very good. There are many features for which we need to pay more.

So, the security features are actually worth the price. That’s why many clients are not worried about a high price.

I want to recommend this because FortiGate Cloud is a secure product.

Overall, I would rate it an eight out of ten. 

I use the solution in my company's data center and for our customers, including both small and big ones, like hotels, hospitals, or production companies. We use the tool very often in our company.

The solution's most valuable feature is its ease of use. The tool has many stable, good, and clear-to-understand functions. You can organize the tool in a very good way. With Fortinet FortiGate Cloud, if you have your own desktop, you can manage and have everything you need to support and monitor.

The new versions of the tool sometimes have bugs, and so we often have to spend a lot of time fixing issues in the solution. I want the patches offered by the product to be improved.

I feel that the product should be made cheaper because the customers are always a little bit scared about the tool's prices.

I have been using Fortinet FortiGate Cloud for more than ten years.

It is a very stable solution. We don't have any downtime. My company has experienced some downtime with FortiGate / FortiOS 7.4.4, so we have to work around it a bit. With the older version, like FortiGate / FortiOS 7.2.7 and FortiGate / FortiOS 7.2.8, the tool was okay.
 

It is a scalable solution. The tool is easy to expand in our company.

My company deals with around 500 clients of the tool.

Right now, my company has four people in the security area to take care of the technical part of the product. Four people handle everything about the firewall and network infrastructure. There is another department for software engineering and another department for licensing and selling purposes.

The product's initial setup phase is very easy. The initial setup of the threat intelligence capabilities of the tool was very good.

The solution can be deployed in less than an hour.

In terms of cost savings or efficiency in our company's IT network management, I would say that the tool is very efficient because we have no problems with it at all. With the tool in place, we can implement switches, access points, and everything else, so for our infrastructure, it is good.

Every year, the product's prices go up and it has been continuing since the past three years. I have seen that the feedback related to the product from our department is that there is always a need for new devices without which there would be no security. If new devices are not purchased then it affects the security.

Integrating the tool with other solutions is very easy, so there is no problem with the product.

I suggest other people take the best from the product since it is a really good solution. I would not change to a different product extension from Fortinet FortiGate Cloud as it makes you feel safe. If a customer wants to save his or her company, then it is better to get Fortinet FortiGate Cloud because it is one of the best solutions with which you can manage everything, like access points, switches, VLANs, and splitting of NAT, from one place. You can do it all from one point. With FortiGate, you can manage the VLANs, and you have them in every place, every switch, and every port. You can select the VLAN and the tool works. If Fortinet can become better, then it is even better.

I rate the tool a ten out of ten.

We use the solution for network security. 

The tool is a mature product, ahead of brands like Sophos, though not quite at the Palo Alto or Checkpoint level. I'd rate it nine out of ten for being cost-effective and offering features similar to high-end options.

The most valuable feature is its user-friendly interface - even those unfamiliar with firewalls can easily manage it. Policy control and configuration are straightforward. Its main benefits are easy deployment, user satisfaction, clear security, and intuitive policy configuration without referencing external documents.

For improvement, I'd like to see basic endpoint security management integrated into the firewall with just a license addition.

I have been using the product for six to seven years. 

The tool's stability depends on proper configuration. Vulnerabilities often stem from improper setup rather than the product itself. 

The product is scalable and works well even for customers with more than defined users.

The support level isn't as strong as some other brands. 

Setup is quick, taking only about half an hour for basic configurations. The deployment process involves consoling the firewall, accessing the GUI through a port, and configuring policies based on user needs. More complex setups take longer.

I advise new users to keep using it, get trained, explore best practices, and stay in touch with technical experts. Like other brands, Fortinet FortiGate follows the SASE solution. I rate it a nine out of ten. 

We use the product to provide basic firewalling for IPsec and VM connections.

Fortinet FortiGate Cloud has good pricing compared to other firewall and security products. It is not inexpensive but provides efficient performance. It has diverse tools, effective user experience, and web design.

They could support Linux clients. The Linux version currently lacks some of the latest features, notably in the IPv6 tool stack, which is available for Windows clients.

We have been using Fortinet FortiGate Cloud for four years. At present, we use the latest version.

I rate the stability an eight out of ten.

The platform needs to be more scalable in certain areas. This area needs improvement. I rate the scalability a six or seven out of ten.

The technical support team is helpful up to a certain level. The first level of support services needs improvement.

Neutral

We also use Juniper SSG as a firewall solution and Cisco for routing and switching.

Most of our customers prefer to deploy the solution on Azure. The deployment and maintenance team consists of around eight technical engineers responsible. The process requires coordination between operators and engineers, with expertise ranging from web sharing to troubleshooting. It takes ten to thirty minutes to complete.

Some client devices, especially proxy solutions, require additional agents for product installation.

All the consulting and deployment charges are included in the product's licenses. There are no additional costs.

I recommend Fortinet FortiGate Cloud to others and rate it an eight out of ten.