Fortinet FortiGate Cloud Reviews

We are resellers who provide this solution to customers who require a firewall.

Also, it covers all of security use cases that you might have as a firewall.

The most valuable feature of this solution is the stability, it's actually tailored for that. 

It has many useful tools, such as managing wireless connections. If you have access points from the same vendor then you can manage them through FortiGate using the sandbox.

It's easy to use, it's straightforward, easy to configure, and to configure to your needs.

Reporting is an area that can be enhanced. It is not always beneficial, and you have to buy an additional license to get the type of reports that you're looking for.

There are often releases of the new firmware, which requires upgrades often. This is an inconvenience for customers as they have to have a maintenance window and turn off the internet until the upgrade is complete.

In the future, they could integrate with a third-party reporting tool such as Crystal Reports or Power BI, which might be beneficial, as it currently requires an additional license.

I have been working with FortiGate Cloud since 2015.

This solution is stable.

For the cloud, it is scalable because its nature. When it comes to the on-premises version, you are limited by your hardware.

With the Cloud, you can enhance or increase your cloud instance as your environment grows.

Technical support is wonderful. They are one of the good companies that provide really good technical support.

The initial setup is easy. Provided that you have your requirements clear, it is not complex. If you do not have clear requirements then it's like any other technology and it will be complex.

If you have your requirements ready and you what you want to achieve then it's straightforward.

The pricing is mid-ranged, it's not very expensive but it's not the cheapest or most affordable in the market.

When you have FortiGate, you subscribe to the FortiCloud in order to have certain intelligence.

This solution is good but there are many areas that need improvements.

I would rate this solution a seven out of ten.

We use the product to provide basic firewalling for IPsec and VM connections.

Fortinet FortiGate Cloud has good pricing compared to other firewall and security products. It is not inexpensive but provides efficient performance. It has diverse tools, effective user experience, and web design.

They could support Linux clients. The Linux version currently lacks some of the latest features, notably in the IPv6 tool stack, which is available for Windows clients.

We have been using Fortinet FortiGate Cloud for four years. At present, we use the latest version.

I rate the stability an eight out of ten.

The platform needs to be more scalable in certain areas. This area needs improvement. I rate the scalability a six or seven out of ten.

The technical support team is helpful up to a certain level. The first level of support services needs improvement.

Neutral

We also use Juniper SSG as a firewall solution and Cisco for routing and switching.

Most of our customers prefer to deploy the solution on Azure. The deployment and maintenance team consists of around eight technical engineers responsible. The process requires coordination between operators and engineers, with expertise ranging from web sharing to troubleshooting. It takes ten to thirty minutes to complete.

Some client devices, especially proxy solutions, require additional agents for product installation.

All the consulting and deployment charges are included in the product's licenses. There are no additional costs.

I recommend Fortinet FortiGate Cloud to others and rate it an eight out of ten.

We use the solution as a data center product. 

The tool's GUI is user-friendly. 

The only area that requires improvement is the login reports. We aim to integrate it with our local mobile service provider. 

I have been working with the product for six years. 

I rate Fortinet FortiGate Cloud's stability an eight out of ten. 

My company has around 500 users. I rate the product's scalability a nine out of ten. 

I have worked with SharePoint, Cisco, and Sophos. We chose Fortinet FortiGate Cloud because of its user-friendliness and pricing. 

We didn't encounter any challenges during the tool's deployment. 

The tool's pricing is fair. I rate it a six out of ten. You don't have to pay any additional costs. 

I rate Fortinet FortiGate Cloud a nine out of ten. 

Fortinet FortiGate Cloud is easy to use.

The solution’s pricing and stability could be improved.

I have been using Fortinet FortiGate Cloud for three years.

I rate Fortinet FortiGate Cloud an eight out of ten for stability.

Fortinet FortiGate Cloud's scalability is fine. Around 3,000 users use the solution in our organization.

Fortinet FortiGate Cloud's technical support is fine.

We previously used Palo Alto and Sophos.

Fortinet FortiGate Cloud's initial setup is not complex.

Fortinet FortiGate Cloud can be deployed quickly. We implemented the solution through an in-house team.

We need to pay a yearly licensing fee for Fortinet FortiGate Cloud. On a scale from one to ten, where one is cheap, and ten is expensive, I rate Fortinet FortiGate Cloud's pricing an eight out of ten.

I would recommend Fortinet FortiGate Cloud to other users.

Overall, I rate Fortinet FortiGate Cloud an eight out of ten.

The GUI interface is good.

The basic features are well-documented.

The installation is very simple. 

We have found the solution to be scalable. 

The stability is okay.

The support is not very good and is something they need to work on. I do not find them to be very helpful.

As with any IT vendor, there are software issues.

I've been using the solution for more than ten years. It's been over a decade at this point. I have used it for quite a while. 

The overall operation is pretty good. That said, the solution isn't completely stable. There's not a lot of bugs, and yet, there are bugs. Sometimes Fortinet says they will not fix a bug in a certain version as they considered it non-essential, however, for a user, it's a different story.

The scalability is good, and if a company needs to expand it, it can do so. It's not a problem.

Technical support is not the greatest. L1 support works exclusively by script, sometimes not even looking at the case to see that the info they subsequently request is already included in the initial info provided when the case was opened. There seems to be no effort at all to reproduce customer issues. They aren't supporting, and sometimes they won't fix certain things, like bugs, as, to them, they do not consider the fix something essential.

The initial setup is not overly complex or difficult. It's pretty straightforward and simple. 

We are just a customer and an end-user. We are not a partner and don't have a business relationship with Fortinet. 

We have quite a mix of deployments. We have some FortiGates deployed in Azure, we have some FortiGates that are hardware only, and then we have some FortiGates that are on EFX or vSphere.

I would recommend the solution to other users and companies. 

I'd rate the product at a seven out of ten. mostly due to the lackluster support on offer. 

It's user-friendly.

The robustness of the software could be improved.

I have been using this solution for three years.

Here and there, there will be a hardware failure, but any hardware can fail.

It's easy to scale.

It's very easy to maintain. You just go on the web, you click is there a newer software and they'll tell you yes. Then you're supposed to make a backup of your configuration file and then you download it.

It's relatively cheap.

I feel that Juniper is more solid than Fortinet.

I would rate this solution 7 out of 10.

You can control the solution anywhere from the cloud. 

Fortinet FortiGate Cloud should improve its pricing. Also, its support is slow in Vietnam. 

I have been working with the product for two years. 

I rate Fortinet FortiGate Cloud's stability a nine out of ten. 

I rate the solution's scalability a ten out of ten. 

I have worked with Cisco, and it's cheaper. 

Fortinet FortiGate Cloud's installation is easy and can be completed in two hours. 

I rate the solution's pricing a nine out of ten. 

I recommend the solution to others because a hacker or virus can enter the system. I rate it a ten out of ten. 

We primarily use the solution for firewalls and VPN only.

It's easy to use. There are no specific features that stand out as such, based on my experience. I don't interact with these tools. My job is to just identify a product and get it deployed.

Technical support is good.

The solution is stable.

So far, it's been serving all the required purposes. We've not seen any areas for improvement. No missing features come to mind right now. 

I've been using the solution for more than five years. 

The stability is great. There are no bugs or glitches. It was reliable. It doesn't crash or freeze. 

We haven't had to scale yet. I'm not sure how scalable the solution is. 

We have a small deployment of about 1,200 users. It's all at the engineering level.  

I've been in touch with technical support. They are good. We are satisfied with support. 

Positive

We use CrowdStrike Falcon and FortiGate.

I'm not sure if we have used anything before this solution. 

I'm not the end user for these tools. However, I do know about the deployment. It's easy to set up and not complex at all. It takes three to four days. 

The deployment was handled by three people. 

I don't handle the licensing. I can't speak to the cost of the product.

We are engineering partners with Fortinet.

We're using the latest version of the solution. It was recently patched. 

I'd rate the solution eight out of ten. 

I would recommend the solution to other users and companies.