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Fahad Bamehriz - PeerSpot reviewer
Senior Manager Information Technology Infrastructure at AXA COOPERATIVE INSURANCE
Real User
Top 10
A stable and scalable solution for firewall
Pros and Cons
  • "We use the solution as a firewall."
  • "The product is not recommended on the basis of technical parameters. It is very tough to authenticate."

What is our primary use case?

We use the solution as a firewall. 

What needs improvement?

The product is not recommended on the basis of technical parameters. It is very tough to authenticate. 

For how long have I used the solution?

I have been working with the solution for five years. 

What do I think about the stability of the solution?

I would rate the product's stability a nine out of ten. 

Buyer's Guide
Fortinet FortiGate Cloud
January 2025
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,020 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I would rate the tool's scalability a nine out of ten. My company has 1000 users for the product. 

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is cheap. 

What other advice do I have?

I would rate the product a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
MaharramNajafov - PeerSpot reviewer
Information Security Engineer at R.I.S.K. Company
MSP
Top 5
A solution for secure network management with a user-friendly UI
Pros and Cons
  • "I like Fortinet FortiGate Cloud's simple UX and UI designs and the fact that it is also a VPN solution for our clients. The solution is user-friendly."
  • "ACL is an area with shortcomings that needs to be improved."

What is our primary use case?

We use Fortinet FortiGate Cloud for secure network management in our company. In general, the solution is used for network security.

How has it helped my organization?

I like Fortinet FortiGate Cloud's simple UX and UI designs and the fact that it is also a VPN solution for our clients. The solution is user-friendly.

What needs improvement?

In our company, we have had some problems with the solution's ACL since it has some rules that don't work correctly. We have grouped some objects under one class, and we use it in ACL, but it still doesn't work correctly.

ACL is an area with shortcomings that needs to be improved.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud for a year. My company has a partnership with Fortinet.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten.

In my company, twelve people use the solution.

Our clients are mostly enterprise-sized businesses.

How are customer service and support?

There were some problems with the technical support team. I rate the technical support an eight out of ten.

We had opened some tickets in the support platform of Fortinet FortiGate. The support personnel answered our questions maybe just once.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation and configuration of the solution is easy.

The solution is deployed on a private cloud.

The deployment process takes one or two hours.

Regarding the steps for deployment, we created an interface and then attached an IP to the interface. Then we created some ACL rules to connect the endpoints to the internet and created a VPN solution. We used the features of VPN in Fortinet FortiGate Cloud.

We need two or three people for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing a one or two. The pricing is suitable for our company.

What other advice do I have?

I recommend Fortinet FortiGate Cloud because it requires a simple and easy installation. The solution is suitable for small and medium-sized organizations for network security. The solution's VPN features are very easy to configure. with Cisco and other Fortinet products. I suggest others use Fortinet FortiGate Cloud.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Fortinet FortiGate Cloud
January 2025
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,020 professionals have used our research since 2012.
Director Of Training And Development, ASEAN Region at Genting Bhd
Real User
The hardware is reliable. and the support is very good
Pros and Cons
  • "The hardware is reliable, and their support is excellent."
  • "We are seeking a solution that can monitor our network traffic running through 17 firewalls in Malaysia and Indonesia. We want a solution that can record and monitor all the logs from all the firewalls. We want to consolidate all our firewalls into one portal so we can monitor all the activities from all the firewalls."

What is our primary use case?

We use FortiGate to protect 100 to 200 users at my company.

What needs improvement?

We are seeking a solution that can monitor our network traffic running through 17 firewalls in Malaysia and Indonesia. We want a solution that can record and monitor all the logs from all the firewalls. We want to consolidate all our firewalls into one portal so we can monitor all the activities from all the firewalls.

For how long have I used the solution?

We have been using FortiGate for more than a decade.

What do I think about the stability of the solution?

FortiGate is highly stable.

What do I think about the scalability of the solution?

FortIGate's scalability is good.

How are customer service and support?

We have contacted Fortinet support for some minor issues with upgrades to our IPS database.

How was the initial setup?

FortiGate is quite user-friendly. It's not that complicated.

What other advice do I have?

I rate Fortinet FortiGate mine out of 10. The hardware is reliable, and their support is excellent. Before implementing FortiGate, you should ensure your other solutions can gather the information from the FortiGate firewalls.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
System Administrator at a consultancy with 1-10 employees
Real User
Highly secure, useful daily reports, and feature rich
Pros and Cons
  • "We have found the most valuable features of Fortinet FortiGate Cloud are the firewall and the VPN connection manager. I am not worried about any cyber attacks, the solution is secure and I receive daily summary reports."

    What is our primary use case?

    We are using Fortinet FortiGate Cloud mainly for a file server at the office, and we have some services that transfer some applications remotely. We are using the firewall to secure the connection to our offices, for the internet connection, and for the applications using the VPN connections.

    What is most valuable?

    We have found the most valuable features of Fortinet FortiGate Cloud are the firewall and the VPN connection manager. I am not worried about any cyber attacks, the solution is secure and I receive daily summary reports.

    For how long have I used the solution?

    I have used Fortinet FortiGate Cloud within the last 12 months.

    What do I think about the stability of the solution?

    The solution has been highly reliable.

    What do I think about the scalability of the solution?

    Fortinet FortiGate Cloud is scalable.

    I rate the scalability of Fortinet FortiGate Cloud a five out of five.

    We were using the solution more but since the Coronavirus and other political circumstances in Lebanon, we have downsized the company. We had approximately 25 users using the solution but it has been reduced to only three users.

    How are customer service and support?

    I have stopped the support contract because I never used it for five years. I never faced any issue that requires support.  Any issues I had it was easy to handle myself. The solution is very reliable.

    Which solution did I use previously and why did I switch?

    When I started my job at the company, they had a Juniper firewall, but it was out of warranty and out of contract. While researching, I found the Fortinet FortiGate Cloud, and I read some good reviews about it which were good and this is why I selected it.

    How was the initial setup?

    For a system administrator, the initial setup is straightforward. I didn't face any issue configuring it. It was so easy. There are videos and tutorials, which helps a lot.

    It took one hour for the installation at the cabinet and the wiring, approximately five hours for the full configuration for the VPN tunneling, and subnetting the IP.

    What about the implementation team?

    I did the implementation and maintenance myself. 

    What's my experience with pricing, setup cost, and licensing?

    The price of Fortinet FortiGate Cloud is affordable. However, lowering the price would be good for the end-users. The cost of the solution was approximately $800 per year. There are some additional features you can add in addition to the regular features.

    What other advice do I have?

    I would advise others to purchase this solution because it's reliable and it's worth every dollar.

    I rate Fortinet FortiGate Cloud a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Salah Sabouni - PeerSpot reviewer
    Director at ST
    Real User
    Top 20
    Easy to use with good support, but reporting needs improvement
    Pros and Cons
    • "The most valuable feature of this solution is the stability, it's actually tailored for that."
    • "Reporting is an area that can be enhanced."

    What is our primary use case?

    We are resellers who provide this solution to customers who require a firewall.

    How has it helped my organization?

    Also, it covers all of security use cases that you might have as a firewall.

    What is most valuable?

    The most valuable feature of this solution is the stability, it's actually tailored for that. 

    It has many useful tools, such as managing wireless connections. If you have access points from the same vendor then you can manage them through FortiGate using the sandbox.

    It's easy to use, it's straightforward, easy to configure, and to configure to your needs.

    What needs improvement?

    Reporting is an area that can be enhanced. It is not always beneficial, and you have to buy an additional license to get the type of reports that you're looking for.

    There are often releases of the new firmware, which requires upgrades often. This is an inconvenience for customers as they have to have a maintenance window and turn off the internet until the upgrade is complete.

    In the future, they could integrate with a third-party reporting tool such as Crystal Reports or Power BI, which might be beneficial, as it currently requires an additional license.

    For how long have I used the solution?

    I have been working with FortiGate Cloud since 2015.

    What do I think about the stability of the solution?

    This solution is stable.

    What do I think about the scalability of the solution?

    For the cloud, it is scalable because its nature. When it comes to the on-premises version, you are limited by your hardware.

    With the Cloud, you can enhance or increase your cloud instance as your environment grows.

    How are customer service and technical support?

    Technical support is wonderful. They are one of the good companies that provide really good technical support.

    How was the initial setup?

    The initial setup is easy. Provided that you have your requirements clear, it is not complex. If you do not have clear requirements then it's like any other technology and it will be complex.

    If you have your requirements ready and you what you want to achieve then it's straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is mid-ranged, it's not very expensive but it's not the cheapest or most affordable in the market.

    What other advice do I have?

    When you have FortiGate, you subscribe to the FortiCloud in order to have certain intelligence.

    This solution is good but there are many areas that need improvements.

    I would rate this solution a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
    PeerSpot user
    Nicola Fusco - PeerSpot reviewer
    Manager, IT Security at SCM GROUP S.p.A.
    Real User
    Top 5
    An easy-to-use solution that has a straightforward setup
    Pros and Cons
    • "Fortinet FortiGate Cloud is easy to use."
    • "The solution’s pricing and stability could be improved."

    What is most valuable?

    Fortinet FortiGate Cloud is easy to use.

    What needs improvement?

    The solution’s pricing and stability could be improved.

    For how long have I used the solution?

    I have been using Fortinet FortiGate Cloud for three years.

    What do I think about the stability of the solution?

    I rate Fortinet FortiGate Cloud an eight out of ten for stability.

    What do I think about the scalability of the solution?

    Fortinet FortiGate Cloud's scalability is fine. Around 3,000 users use the solution in our organization.

    How are customer service and support?

    Fortinet FortiGate Cloud's technical support is fine.

    Which solution did I use previously and why did I switch?

    We previously used Palo Alto and Sophos.

    How was the initial setup?

    Fortinet FortiGate Cloud's initial setup is not complex.

    What about the implementation team?

    Fortinet FortiGate Cloud can be deployed quickly. We implemented the solution through an in-house team.

    What's my experience with pricing, setup cost, and licensing?

    We need to pay a yearly licensing fee for Fortinet FortiGate Cloud. On a scale from one to ten, where one is cheap, and ten is expensive, I rate Fortinet FortiGate Cloud's pricing an eight out of ten.

    What other advice do I have?

    I would recommend Fortinet FortiGate Cloud to other users.

    Overall, I rate Fortinet FortiGate Cloud an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    MENACHEM NUSSEN - PeerSpot reviewer
    Senior Network Specialist at EDGE COMMUNICATIONS SOLUTIONS LLC
    Reseller
    Top 10
    Easy to use and maintain but the robustness of the software could be improved
    Pros and Cons
    • "It's user-friendly."
    • "The robustness of the software could be improved."

    What is most valuable?

    It's user-friendly.

    What needs improvement?

    The robustness of the software could be improved.

    For how long have I used the solution?

    I have been using this solution for three years.

    What do I think about the stability of the solution?

    Here and there, there will be a hardware failure, but any hardware can fail.

    What do I think about the scalability of the solution?

    It's easy to scale.

    How was the initial setup?

    It's very easy to maintain. You just go on the web, you click is there a newer software and they'll tell you yes. Then you're supposed to make a backup of your configuration file and then you download it.

    What's my experience with pricing, setup cost, and licensing?

    It's relatively cheap.

    Which other solutions did I evaluate?

    I feel that Juniper is more solid than Fortinet.

    What other advice do I have?

    I would rate this solution 7 out of 10.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    LinhNguyen7 - PeerSpot reviewer
    IT Manager at PTECH
    Real User
    Top 5Leaderboard
    Can control anywhere from the cloud and deployment is easy
    Pros and Cons
    • "You can control the solution anywhere from the cloud."
    • "Fortinet FortiGate Cloud should improve its pricing. Also, its support is slow in Vietnam."

    What is most valuable?

    You can control the solution anywhere from the cloud. 

    What needs improvement?

    Fortinet FortiGate Cloud should improve its pricing. Also, its support is slow in Vietnam. 

    For how long have I used the solution?

    I have been working with the product for two years. 

    What do I think about the stability of the solution?

    I rate Fortinet FortiGate Cloud's stability a nine out of ten. 

    What do I think about the scalability of the solution?

    I rate the solution's scalability a ten out of ten. 

    Which solution did I use previously and why did I switch?

    I have worked with Cisco, and it's cheaper. 

    How was the initial setup?

    Fortinet FortiGate Cloud's installation is easy and can be completed in two hours. 

    What's my experience with pricing, setup cost, and licensing?

    I rate the solution's pricing a nine out of ten. 

    What other advice do I have?

    I recommend the solution to others because a hacker or virus can enter the system. I rate it a ten out of ten. 

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer:
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    Buyer's Guide
    Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2025
    Buyer's Guide
    Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.