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Principal Architect at Calsoft
Real User
Simple, reliable, and offers good support
Pros and Cons
  • "It's easy to use."
  • "We've not seen any areas for improvement."

What is our primary use case?

We primarily use the solution for firewalls and VPN only.

What is most valuable?

It's easy to use. There are no specific features that stand out as such, based on my experience. I don't interact with these tools. My job is to just identify a product and get it deployed.

Technical support is good.

The solution is stable.

What needs improvement?

So far, it's been serving all the required purposes. We've not seen any areas for improvement. No missing features come to mind right now. 

For how long have I used the solution?

I've been using the solution for more than five years. 

Buyer's Guide
Fortinet FortiGate Cloud
March 2025
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability is great. There are no bugs or glitches. It was reliable. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We haven't had to scale yet. I'm not sure how scalable the solution is. 

We have a small deployment of about 1,200 users. It's all at the engineering level.  

How are customer service and support?

I've been in touch with technical support. They are good. We are satisfied with support. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use CrowdStrike Falcon and FortiGate.

I'm not sure if we have used anything before this solution. 

How was the initial setup?

I'm not the end user for these tools. However, I do know about the deployment. It's easy to set up and not complex at all. It takes three to four days. 

The deployment was handled by three people. 

What's my experience with pricing, setup cost, and licensing?

I don't handle the licensing. I can't speak to the cost of the product.

What other advice do I have?

We are engineering partners with Fortinet.

We're using the latest version of the solution. It was recently patched. 

I'd rate the solution eight out of ten. 

I would recommend the solution to other users and companies. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Engineering Partners
PeerSpot user
reviewer2004612 - PeerSpot reviewer
Senior IT Consultant at a tech services company with 11-50 employees
Consultant
Provides valuable documentation support and robust security features
Pros and Cons
  • "Fortinet's documentation and support are commendable, providing valuable assistance whenever challenges arise, and ensuring seamless operations."
  • "The improvements in pricing could make the product more accessible to a broader range of clients."

What is our primary use case?

Our primary use case revolves around network security management. 

What is most valuable?

The platform's security features stand out as particularly valuable, offering a level of robustness that surpasses many other firewall solutions in the market.

What needs improvement?

The improvements in pricing could make the product more accessible to a broader range of clients. Additionally, enhancing threat intelligence capabilities could further elevate its effectiveness.

For how long have I used the solution?

We've been utilizing FortiGate Cloud for a couple of years now.

What do I think about the scalability of the solution?

Our experience suggests that FortiGate Cloud scales effectively, accommodating around 20 to 24 clients seamlessly.

Which solution did I use previously and why did I switch?

In addition to FortiGate Cloud, we leverage other solutions like Palo Alto, Zoho, and Sophos, tailoring our choices to fit each client's specific needs and budget constraints.

How was the initial setup?

The initial setup process for vCenter is generally straightforward for our team. This ease is primarily attributed to our meticulous planning before deployment. It takes a few hours to complete depending upon specific requirements. Following deployment, we handle maintenance and troubleshooting as required. 

What's my experience with pricing, setup cost, and licensing?

While pricing could be more competitive, it ultimately depends on the client's budget and specific feature requirements. It's essential to conduct a thorough evaluation to determine the best fit.

What other advice do I have?

Fortinet's documentation and support are commendable, providing valuable assistance whenever challenges arise, and ensuring seamless operations.

The impact of its threat intelligence capabilities varies based on client needs and the nature of the data involved. To augment security, we sometimes integrate it with solutions like HCI.

I rate it an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Fortinet FortiGate Cloud
March 2025
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.
SandroQuinto - PeerSpot reviewer
IT Coordinator at Plasser do Brasil
Real User
Helpful support with a great Fortianalyzer feature and has worked perfectly so far
Pros and Cons
  • "The Fortianalyzer is the most valuable aspect of this solution"
  • "We do find we get a bit of a lag."

What is most valuable?

The Fortianalyzer is the most valuable aspect of this solution.

The initial setup was straightforward as we used a third-party implementor. 

Support has been helpful. 

What needs improvement?

The analysis could be better. 

We do find we get a bit of a lag. 

The integration could be better.

Beyond that, it is meeting our needs.

For how long have I used the solution?

I've used the solution for around eight months. 

What do I think about the scalability of the solution?

We have around 100 people using the solution. 

How are customer service and support?

Technical support has been great. We are satisfied with their capabilities. 

How was the initial setup?

It was a straightforward setup as we had a third party manage the process. 

What about the implementation team?

We using a company here in Brazil to deliver the solution for us. It's a third-party company.

What other advice do I have?

I'm not sure which version of the solution we are working on. We likely updated it in the last two months. 

We're a reseller and Fortigate partner. 

It's worked perfectly for us, and we are happy with the product. 

I'd rate the solution nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Carlos Caballero - PeerSpot reviewer
Professional Operating Systems and Databases at Entel Bolivia
Real User
Simple maintenance, straightforward configuration, and beneficial modularity
Pros and Cons
  • "The most valuable features of Fortinet FortiGate Cloud are ease of use and the simplicity of maintenance and configuration. Additionally, the modularity of the solution is very easy to handle, it is convenient."
  • "We needed to do some training to be able to implement Fortinet FortiGate Cloud and after the training, we did the implementation in-house."

What is our primary use case?

Fortinet FortiGate Cloud is used primarily for network and application protection.

What is most valuable?

The most valuable features of Fortinet FortiGate Cloud are ease of use and the simplicity of maintenance and configuration. Additionally, the modularity of the solution is very easy to handle, it is convenient.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud for one year and a half.

What do I think about the stability of the solution?

I have found Fortinet FortiGate Cloud to be highly stable.

What do I think about the scalability of the solution?

Fortinet FortiGate Cloud is scalable.

We have approximately 1,000 users that use the solution in my organization.

How was the initial setup?

Fortinet FortiGate Cloud's initial configuration is very straightforward. After the deployment, it does not take more than a week to have it fully configured and in production.

What about the implementation team?

We needed to do some training to be able to implement Fortinet FortiGate Cloud and after the training, we did the implementation in-house.

What was our ROI?

We are not measuring the return of investment (ROI) from a specific point of view, because we are using it in the information technology area. We are not selling services through this particular security element, we don't have that measure at this moment, but from our point of view, the ROI is fine. 

What's my experience with pricing, setup cost, and licensing?

The license for Fortinet FortiGate Cloud is annual.

What other advice do I have?

I rate Fortinet FortiGate Cloud an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Administrator at a consultancy with 1-10 employees
Real User
Highly secure, useful daily reports, and feature rich
Pros and Cons
  • "We have found the most valuable features of Fortinet FortiGate Cloud are the firewall and the VPN connection manager. I am not worried about any cyber attacks, the solution is secure and I receive daily summary reports."

    What is our primary use case?

    We are using Fortinet FortiGate Cloud mainly for a file server at the office, and we have some services that transfer some applications remotely. We are using the firewall to secure the connection to our offices, for the internet connection, and for the applications using the VPN connections.

    What is most valuable?

    We have found the most valuable features of Fortinet FortiGate Cloud are the firewall and the VPN connection manager. I am not worried about any cyber attacks, the solution is secure and I receive daily summary reports.

    For how long have I used the solution?

    I have used Fortinet FortiGate Cloud within the last 12 months.

    What do I think about the stability of the solution?

    The solution has been highly reliable.

    What do I think about the scalability of the solution?

    Fortinet FortiGate Cloud is scalable.

    I rate the scalability of Fortinet FortiGate Cloud a five out of five.

    We were using the solution more but since the Coronavirus and other political circumstances in Lebanon, we have downsized the company. We had approximately 25 users using the solution but it has been reduced to only three users.

    How are customer service and support?

    I have stopped the support contract because I never used it for five years. I never faced any issue that requires support.  Any issues I had it was easy to handle myself. The solution is very reliable.

    Which solution did I use previously and why did I switch?

    When I started my job at the company, they had a Juniper firewall, but it was out of warranty and out of contract. While researching, I found the Fortinet FortiGate Cloud, and I read some good reviews about it which were good and this is why I selected it.

    How was the initial setup?

    For a system administrator, the initial setup is straightforward. I didn't face any issue configuring it. It was so easy. There are videos and tutorials, which helps a lot.

    It took one hour for the installation at the cabinet and the wiring, approximately five hours for the full configuration for the VPN tunneling, and subnetting the IP.

    What about the implementation team?

    I did the implementation and maintenance myself. 

    What's my experience with pricing, setup cost, and licensing?

    The price of Fortinet FortiGate Cloud is affordable. However, lowering the price would be good for the end-users. The cost of the solution was approximately $800 per year. There are some additional features you can add in addition to the regular features.

    What other advice do I have?

    I would advise others to purchase this solution because it's reliable and it's worth every dollar.

    I rate Fortinet FortiGate Cloud a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user1242723 - PeerSpot reviewer
    Company Owner at BCMC
    Reseller
    Easy to use and stable with good technical support
    Pros and Cons
    • "The solution is very easy to use."
    • "There are European and US clouds and sometimes we mix them up. The solution should make determining the clouds more clear, or make one cloud instead of having separate ones."

    What is our primary use case?

    We primarily use the solution for configuration management and network management.

    What is most valuable?

    The solution is very easy to use. 

    The technical support is very good. You only need to have a good internet connection in order to use it.

    What needs improvement?

    When you login to Forticloud you get directed to the Global site, even if you are based in Europe and you have to switch manually to the European site which can be confusing when you are not familiar to Forticloud, especially in the beginning and when you want to setup your first device. This should be more like a question when you log in, are you based in the US or are you based in Europe?

    Pretty straight forward

    For how long have I used the solution?

    I've been using the solution for four years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The solution is fairly scalable. You can add and remove products yourself. Right now we have four users on it. At this time, we don't plan to increase usage.

    How are customer service and technical support?

    Technical support is good if you ask the right questions. If you are specific, you'll be able to go straight through to the correct level of support.

    Which solution did I use previously and why did I switch?

    We did not previously use a different solution.  We've been very satisfied with this service and don't plan to change.

    How was the initial setup?

    The initial setup is straightforward.

    What about the implementation team?

    I handled the implementation myself.

    What other advice do I have?

    We use the solution fairly regularly, on a daily basis. We're partners and resellers of the solution.

    I'd recommend the solution. It's very good.

    I'd rate the solution eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1480359 - PeerSpot reviewer
    CEO at a tech services company with 51-200 employees
    Reseller
    Stable with good functionality and good pricing
    Pros and Cons
    • "The functionality of the solution is excellent."
    • "The command-line interface could definitely be improved in future iterations. It's lacking right now."

    What is our primary use case?

    The solution is primarily used as a firewall. We use it as a next generation firewall, however, not SD-WAN, at least, not regularly.

    What is most valuable?

    The functionality of the solution is excellent.

    The pricing is quite good. We find it to be reasonable. It's not too expensive.

    What needs improvement?

    The integration could be better on the solution. As it is now, there's definitely room for improvement.

    The command-line interface could definitely be improved in future iterations. It's lacking right now.

    For how long have I used the solution?

    I've been using this solution for five years at this point. It's been a while.

    What do I think about the stability of the solution?

    We haven't heard of anyone having issues with the stability. It's good. There aren't bugs or glitches. It doesn't crash or freeze.

    What do I think about the scalability of the solution?

    We haven't had any complaints about the scalability. If a company needs to expand it, they should be able to do so.

    The companies that we deal with vary in size. We work with organizations that can be anywhere from 50 to 5,000 employees.

    How was the initial setup?

    The initial setup is not complex at all. I found it to be quite straightforward. We didn't have any issues with the implementation.

    We have an internal team that handles the maintenance of Fortigate. We have 40 employees that deal with that aspect of the solution.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is quite reasonable. It's not overly expensive.

    What other advice do I have?

    We're Fortigate service providers.

    I'm not a technician and therefore I don't use the solution on a day to day basis.

    That said, I would recommend it to other organizations. It's been reliable and works well for us.

    On a scale from one to ten, I'd rate it at a nine.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    Technical Lead at Nubewell
    Integrator
    Easy to use, good load balancing, and offers the potential to scale
    Pros and Cons
    • "The solution is quite stable. I haven't had issues with it crashing on me. I don't recall running into any bugs or glitches. It's very reliable so far."
    • "When it comes to technical support, the problem we have found is that if an issue comes, it takes a day to get everything resolved. It could be faster. They can be better at optimizing how they answer tickets in terms of response times. There must be ways to make the process more streamlined. It would make it easier for their clients."

    What is most valuable?

    The load balancing of the solution is excellent.

    The QoS (Quality of Service) provided is very impressive.

    What needs improvement?

    When it comes to the overall product, I don't see places for improvement. It's excellent.

    The cost of the solution is too high. It should be adjusted to be more affordable for companies. Right now, I feel like it's far too much.

    For how long have I used the solution?

    I've been using the solution for about a year at this point.

    What do I think about the stability of the solution?

    The solution is quite stable. I haven't had issues with it crashing on me. I don't recall running into any bugs or glitches. It's very reliable so far.

    What do I think about the scalability of the solution?

    The solution is scalable. We have 150 people on it right now in our company, but if we needed to expand it, I have no doubt it would be relatively easy. In fact, we're beginning to expand a little bit now and plan to increase usage in the future as well.

    How are customer service and technical support?

    When it comes to technical support, the problem we have found is that if an issue comes, it takes a day to get everything resolved. It could be faster. They can be better at optimizing how they answer tickets in terms of response times. There must be ways to make the process more streamlined. It would make it easier for their clients. 

    Which solution did I use previously and why did I switch?

    We didn't previously use other options before we chose Fortigate Cloud. It was the first one we chose.

    How was the initial setup?

    The initial setup is straightforward. I don't find it to be complex at all.

    Once we went through the documentation and all of the other items, it might have taken a day or so to set everything up and deploy the solution.

    What's my experience with pricing, setup cost, and licensing?

    The solution is quite expensive.

    Which other solutions did I evaluate?

    We had a look at Silver Peak and a few other products. However, we heard from the reviews and at other expos that FortiGate would be the right solution for what we required, so we chose to try them out instead.

    What other advice do I have?

    I'm a user of the solution; I don't have a relationship to Fortigate. I'm not a reseller or integrator.

    I don't really have specific advice for other companies considering trying it, however, I think they would enjoy using the product. In terms of stability and ease of use, it's great. It's not complex at all. It's an approachable product.

    I'd rate the solution eight out of ten. I'd give it a perfect ten out of ten if we could get more leverage in terms of automation and integration. We'd really like to leverage automation resources in the future.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2025
    Buyer's Guide
    Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.