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Specialist at a comms service provider with 11-50 employees
Real User
Top 20
Useful ISP feature, reliable, and good support
Pros and Cons
  • "The IPS and firewall function is valuable in Fortinet FortiGate Cloud."
  • "The solution could improve by having a Russian interface."

What is our primary use case?

We use Fortinet FortiGate Cloud as a firewall to connect safely to the internet.

What is most valuable?

The IPS and firewall function is valuable in Fortinet FortiGate Cloud.

What needs improvement?

We have found that the antivirus functions are very bad in Fortinet FortiGate Cloud and we don't use the antivirus anymore. Additionally, the FortiADC has bad quality.

The solution could improve by having a Russian interface.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud for approximately 10 years.

Buyer's Guide
Fortinet FortiGate Cloud
November 2024
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What do I think about the stability of the solution?

Fortinet FortiGate Cloud is a stable solution.

What do I think about the scalability of the solution?

I have found Fortinet FortiGate Cloud to be scalable.

Our organization is not large, we have approximately 15 workers in my organization using it.

How are customer service and support?

Fortinet FortiGate Cloud technical support is not bad. The support is mostly very good.

How was the initial setup?

The Fortinet FortiGate Cloud installation was not a problem but we have some local laws which make some restrictions for deployment cloud solutions. A lot of our customers use the premise version, not the cloud. The full deployment is not in one day, because we need to agree on a lot of details with our customers and it takes time. A typical time of the deployment can take approximately two to four weeks.

Unfortunately, we bought this solution for our main customer, and we had some problems deploying it correctly because its features didn't want to work. We have a lot of experience to install FortiGate and Fortinet solutions. However, we have faced some problems with  Fortinet mainly. 

What about the implementation team?

We have a few workers that do the maintenance for the solution.

What's my experience with pricing, setup cost, and licensing?

Fortinet has only an annual payment method. There is no monthly payment option.

They have only one standard license without any additional features.

What other advice do I have?

We plan on using this solution in the future if our customers require it. If not then we will move to other solutions that will fit our client's needs.

Fortinet FortiGate Cloud is very useful to save logs. If you do not have hardware equipment, you may use this solution. If you don't want to implement and deploy hardware, this is a good choice.

I rate Fortinet FortiGate Cloud an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Salah Sabouni - PeerSpot reviewer
Director at ST
Reseller
Easy to use with good support, but reporting needs improvement
Pros and Cons
  • "The most valuable feature of this solution is the stability, it's actually tailored for that."
  • "Reporting is an area that can be enhanced."

What is our primary use case?

We are resellers who provide this solution to customers who require a firewall.

How has it helped my organization?

Also, it covers all of security use cases that you might have as a firewall.

What is most valuable?

The most valuable feature of this solution is the stability, it's actually tailored for that. 

It has many useful tools, such as managing wireless connections. If you have access points from the same vendor then you can manage them through FortiGate using the sandbox.

It's easy to use, it's straightforward, easy to configure, and to configure to your needs.

What needs improvement?

Reporting is an area that can be enhanced. It is not always beneficial, and you have to buy an additional license to get the type of reports that you're looking for.

There are often releases of the new firmware, which requires upgrades often. This is an inconvenience for customers as they have to have a maintenance window and turn off the internet until the upgrade is complete.

In the future, they could integrate with a third-party reporting tool such as Crystal Reports or Power BI, which might be beneficial, as it currently requires an additional license.

For how long have I used the solution?

I have been working with FortiGate Cloud since 2015.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

For the cloud, it is scalable because its nature. When it comes to the on-premises version, you are limited by your hardware.

With the Cloud, you can enhance or increase your cloud instance as your environment grows.

How are customer service and technical support?

Technical support is wonderful. They are one of the good companies that provide really good technical support.

How was the initial setup?

The initial setup is easy. Provided that you have your requirements clear, it is not complex. If you do not have clear requirements then it's like any other technology and it will be complex.

If you have your requirements ready and you what you want to achieve then it's straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing is mid-ranged, it's not very expensive but it's not the cheapest or most affordable in the market.

What other advice do I have?

When you have FortiGate, you subscribe to the FortiCloud in order to have certain intelligence.

This solution is good but there are many areas that need improvements.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
Buyer's Guide
Fortinet FortiGate Cloud
November 2024
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
815,854 professionals have used our research since 2012.
reviewer1646163 - PeerSpot reviewer
Senior Solutions Architect Security at a tech services company with 10,001+ employees
Real User
Is easy to deploy and has many security features in the same appliance
Pros and Cons
  • "The security features, for example, URL filtering, AMP, and advanced threat protection, are very valuable."
  • "The capacity to execute the solution needs to be improved. I would like to see management and analytics included in the solution."

What is our primary use case?

I use the solution to respond to our SD-WAN requirements and to protect different links that access the resources. For example, if the user needs access to an application, then we use SD-WAN for access to the internet or to the cloud.

What is most valuable?

The security features, for example, URL filtering, AMP, and advanced threat protection, are very valuable.

I also like that Fortinet FortiGate Cloud is cheaper than other solutions, such as Cisco.

What needs improvement?

The capacity to execute the solution needs to be improved.

I would like to see management and analytics included in the solution.

For how long have I used the solution?

I've been using it for four years. It's on-premises and is integrated to the cloud.

What do I think about the stability of the solution?

It's very stable; it's a decent solution.

What do I think about the scalability of the solution?

The scalability is not good because there have been many barriers to scaling. It's possible that our current model won't support future increases in the load and traffic.

We currently have 3000 users including IT and network engineers.

How are customer service and support?

Technical support has got better, and I would give them a ten out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

It's easy to set up the solution, and I would give it five out of five. In general, it takes about one to two months, and in our case, it took two months.

What about the implementation team?

Our deployment plan was to optimize the connection, and we did it in-house. For deployment and maintenance, we are a part of a team of five engineers.

What's my experience with pricing, setup cost, and licensing?

Fortinet has a good price, and I would give it a four out of five. There are no additional fees.

Which other solutions did I evaluate?

We evaluated Cisco and Palo Alto before going with Fortinet FortiGate Cloud.

Cisco is good in terms of networking and SD-WAN, but it's not good with regard to security. Last year, Cisco was not in Gartner's Quadrant for security, but Fortinet and Palo Alto were leaders.

Palo Alto is very good and very strong in SD-WAN and in security, but the cost is prohibitive in some locations.

Fortinet has a good price.

What other advice do I have?

My experience with Fortinet FortiGate Cloud has been good. It's easy to deploy, and it has a lot of information on the web to configure it.

I would rate the solution at eight on a scale from one to ten because of the ease of deployment, the many security features in the same appliance, and the fact that there are no additional costs for protection at base level to enterprise level. It's a good solution to begin perimeter protection.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Nuno-Santos - PeerSpot reviewer
SOC Operator at Quattro
Real User
Top 10
Suits the needs of the client, stable ,easy to manage and configure, but reporting needs improved
Pros and Cons
  • "The most valuable features are management and integration."
  • "I would like to see more reporting from the analysis improved in the future."

What is our primary use case?

Our primary use case is for small or medium-sized organizations that simplify their operations through connections in the cloud.

What is most valuable?

The most valuable features are management and integration.

What needs improvement?

I would like to see more reporting from the analysis improved in the future.

For how long have I used the solution?

I have been working with Fortinet FortiGate Cloud for the past six years.

What do I think about the stability of the solution?

We have not identified any stability issues up to this point.

What do I think about the scalability of the solution?

I think it is scalable for the small and medium companies that we work with.

How are customer service and support?

In Portugal, we have direct support from Fortinet FortiGate Cloud because we are well served here in terms of support from their team in Portugal. It is very good and we have a close relationship with them.

Which solution did I use previously and why did I switch?

We use Palo Alto and Prism Cloud as competitive solutions.

How was the initial setup?

The initial setup is straightforward and fast if you have the Fortinet FortiGate Cloud infrastructure.

What's my experience with pricing, setup cost, and licensing?

The price fits the needs of our clients and it is adjustable by Defender.

What other advice do I have?

I would recommend Fortinet FortiGate Cloud. If you have an infrastructure based on other vendors, you should also evaluate other solutions. I would rate Fortinet FortiGate Cloud a seven on a scale of one to ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Michael Antola - PeerSpot reviewer
President at Highlands Computer Technologies, LLC
MSP
100% managed solution that saves on configuration time
Pros and Cons
  • "FortiGate Cloud's most valuable feature is that it's 100% managed."
  • "FortiGate Cloud could be improved with increased granularity for our control."

What is our primary use case?

I mainly use FortiGate Cloud for site-to-site VPNs, user VPNs, SD-WAN, and to help with our void deployments.

How has it helped my organization?

Fortigate Cloud rules out a lot of user errors.

What is most valuable?

FortiGate Cloud's most valuable feature is that it's 100% managed.

What needs improvement?

FortiGate Cloud could be improved with increased granularity for our control. In the next release, I'd like Fortinet to include integrated endpoint protection and for the user and SSL VPNs to have the same cloud protection.

For how long have I used the solution?

I've been using FortiGate Cloud for just over a year.

What do I think about the stability of the solution?

FortiGate Cloud's stability is pretty good.

What do I think about the scalability of the solution?

FortiGate Cloud's scalability is pretty good.

How are customer service and support?

Fortinet's technical support has been pretty good.

How was the initial setup?

The initial setup was really straightforward, and deployment took no longer than half an hour.

What about the implementation team?

We used an in-house team.

What was our ROI?

There's a lot of return with FortiGate Cloud - it saves me a lot on configuration time, and there are a lot fewer headaches overall.

What's my experience with pricing, setup cost, and licensing?

FortiGate Cloud was the most affordable option I knew of, but their new pricing is less of a bargain as it has fewer levels. 

What other advice do I have?

I would give FortiGate Cloud a rating of eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vijay Bhaskara Maram - PeerSpot reviewer
Network Engineer at Pyramid IT Solutions Pvt Ltd
Reseller
Responsive support, reliable, but security could improve
Pros and Cons
  • "The most valuable feature of Fortinet FortiGate Cloud is the logs are stored longer on this cloud version. If you have the on-premise version you will not be able to store the logs for more than one or two months."
  • "Fortinet FortiGate Cloud could improve security. Some of my customers do not trust on-cloud solutions."

What is most valuable?

The most valuable feature of Fortinet FortiGate Cloud is the logs are stored longer on this cloud version. If you have the on-premise version you will not be able to store the logs for more than one or two months.

What needs improvement?

Fortinet FortiGate Cloud could improve security. Some of my customers do not trust on-cloud solutions.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud for a few years.

What do I think about the stability of the solution?

Fortinet FortiGate Cloud is stable because it is a cloud solution.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiGate Cloud is good.

We have approximately 20 people using Fortinet FortiGate Cloud.

How are customer service and support?

The technical support from Fortinet FortiGate Cloud is good and they are responsive.

What about the implementation team?

We have a coordinator who looks after the maintenance and support of Fortinet FortiGate Cloud.

What's my experience with pricing, setup cost, and licensing?

If you purchase any Fortinet firewall, they will give you FortiCloud for 100 GB for free. You can access Fortinet FortiGate Cloud freely up to certain limits.

What other advice do I have?

I would recommend this solution to others.

I rate Fortinet FortiGate Cloud a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1385268 - PeerSpot reviewer
Technical Lead at a comms service provider with 10,001+ employees
Real User
Flexible, secure, good technical support, and straightforward installation
Pros and Cons
  • "I have found the SD-WAN, flexibility, and security the most valuable features."
  • "Fortinet could improve FortiGate Cloud by providing better integration with third-party applications and features."

What is our primary use case?

We use this solution cloud-based platform to manage our networks.

How has it helped my organization?

Fortinet FortiGate Cloud has improved our organization's branches by providing overall better connectivity and security for all our networks.

What is most valuable?

I have found the SD-WAN, flexibility, and security the most valuable features.

What needs improvement?

Fortinet could improve FortiGate Cloud by providing better integration with third-party applications and features.

For how long have I used the solution?

I have been using this solution within the past 12 months.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

We have approximately 10 people using the FortiGate cloud.

How are customer service and technical support?

The technical support is very good in my experience.

How was the initial setup?

The initial setup was easy. 

What about the implementation team?

We have a team of four people that does the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

When comparing this solution to others it is less expensive and there is an annual license required.

What other advice do I have?

There are different options available and it is important to choose a package that fits your use case. Overall this is a great solution.

I rate Fortinet FortiGate Cloud a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principal Consultant at Epitome Infotech Solutions (P) Ltd
Consultant
Security is improved through sandbox features and the technical support is good
Pros and Cons
  • "The sandboxing feature is very important."
  • "I would like to see a SIEM bundled together with this because customers are looking into better reporting and more proactive security solutions."

What is our primary use case?

I am a consultant and this is one of the solutions that I provide to my customers.

I am familiar with Sandboxing services and some of the other features. This solution is mainly used for securing events.

What is most valuable?

The sandboxing feature is very important.

What needs improvement?

I would like to see a SIEM bundled together with this because customers are looking into better reporting and more proactive security solutions.

In the next release, it would benefit this solution to have more advanced monitoring capabilities such as predictive analysis and reporting.

For how long have I used the solution?

I have been using FortiCloud for five or six years.

What do I think about the stability of the solution?

We have not come across any problems with stability.

What do I think about the scalability of the solution?

With respect to scalability, we have had no problems whatsoever.

How are customer service and technical support?

We have been in contact with the Fortinet technical support a couple of times, although it has been for hardware-related issues and had nothing to do with our configuration. One of our customers had hardware that was failing quite often.

The technical support is pretty good and so far, we have no complaints.

How was the initial setup?

This initial setup is pretty straightforward. I don't think that it is complex.

The entire firewall implementation will take a couple of days, maximum. This is with everything, all together.

What's my experience with pricing, setup cost, and licensing?

Some of our customers purchase yearly licenses, while others purchase subscriptions that are three years in length. The price is over $1,000 USD annually.

What other advice do I have?

FortiCloud helps to enhance the security posture of any organization, and I definitely recommend looking into it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.