Our customers use Fortinet FortiGate Cloud for network security and Edge Firewalls.
Broadband Tech Expert at New Sky Internet Limited
Used for network security and Edge Firewalls
Pros and Cons
- "The most valuable features of the solution are the UTP feature, IPS antivirus, and web filtering."
- "If more products convert their configuration to Fortinet configuration, it will be easy for migration."
What is our primary use case?
What is most valuable?
The most valuable features of the solution are the UTP feature, IPS antivirus, and web filtering.
What needs improvement?
If more products convert their configuration to Fortinet configuration, it will be easy for migration.
For how long have I used the solution?
I have been using Fortinet FortiGate Cloud for two years.
Buyer's Guide
Fortinet FortiGate Cloud
March 2026
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,266 professionals have used our research since 2012.
What do I think about the stability of the solution?
I rate the solution a nine out of ten for stability.
What do I think about the scalability of the solution?
Our clients for Fortinet FortiGate Cloud are medium-sized businesses.
I rate the solution’s scalability a nine out of ten.
How was the initial setup?
The solution's initial setup is very easy.
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup ten out of ten.
What about the implementation team?
The solution can be deployed very fast in one day.
What was our ROI?
Fortinet FortiGate Cloud has improved our clients' cost savings and efficiency. The solution is worth its cost.
What's my experience with pricing, setup cost, and licensing?
The solution is neither cheap nor expensive.
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.
What other advice do I have?
The security policy in Fortinet FortiGate Cloud has notably enhanced network security. We will configure all the security features if they want direct access to the internal server. We will enable UTP features like file application scanning and SSL detection. Fortinet FortiGate Cloud is deployed in a public cloud because most clients use the virtual machine and the virtual firewall for protection.
Maybe more people would like to use it if AI can do more on the security front. I would recommend the solution to other people.
Overall, I rate Fortinet FortiGate Cloud a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
IT manager at a agriculture with 10,001+ employees
Useful for routing and cloud security purposes but needs to incorporate XDR capabilities
Pros and Cons
- "We use the solution for routing and cloud security. We have multiple offices nationwide, all connected through the MPRS network, which is terminated at our FortiGate firewall. We consolidate our networks, filter packets, and segment our network through this firewall. My company has around three lakh firewalls."
- "Having a built-in SOC solution like an XDR platform within the solution would be convenient for customers."
What is our primary use case?
We use the solution for routing and cloud security. We have multiple offices nationwide, all connected through the MPRS network, which is terminated at our FortiGate firewall. We consolidate our networks, filter packets, and segment our network through this firewall. My company has around three lakh firewalls.
What needs improvement?
Having a built-in SOC solution like an XDR platform within the solution would be convenient for customers.
For how long have I used the solution?
I have been using the product since 2019.
What do I think about the stability of the solution?
The solution is very stable. I rate it a ten out of ten. We weren't bothered even by a single incident for the past three years.
What do I think about the scalability of the solution?
I rate the product's scalability a ten out of ten. My company has 1000 users who use it daily.
How are customer service and support?
I haven't contacted technical support yet.
How was the initial setup?
The tool's deployment is easy and takes four to five hours to complete. The deployment process has become much simpler with implementing a playbook or checklist. Upon receiving a new device, thorough testing and configuration are conducted.
What about the implementation team?
An integrator helped us with the tool's deployment.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiGate Cloud is cheaper than VMware and Cisco in the Bangladeshi market. Its pricing is reasonable.
What other advice do I have?
We have a dedicated network team known as NCC. They periodically share network and firewall reports detailing how external threats are being blocked. We have not used any additional security solutions other than the product since 2019. Our workstations utilize Microsoft Defender at the desktop level, while network control is managed by the product at the firewall level.
The main reason we opted for the product is its ability to provide a unified solution across our global operations spanning over eighty countries. Its cost was not our primary concern.
I rate it a ten out of ten. Due to our experience since 2019 without any incidents, Fortinet FortiGate Cloud proves to be cost-effective and easy to configure, making it a favorable product for all users. It comes with AI analytics features that use predictive analysis to analyze the network traffic.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiGate Cloud
March 2026
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,266 professionals have used our research since 2012.
Senior Network Security Engineer at Perfios
It is user-friendly and provides security features like DDoS protection and UTM
Pros and Cons
- "Fortinet FortiGate Cloud has security features like DDoS protection and UTM."
- "It would be much better if Fortinet FortiGate Cloud allowed third-party integrations like multi factor-authentication."
What is our primary use case?
We use Fortinet FortiGate Cloud for Fortinet VPN channeling and site-to-site VPN. We also use it to block some traffic.
What is most valuable?
Fortinet FortiGate Cloud has security features, like DDoS protection and UTM. Fortinet FortiGate Cloud is user-friendly. We can easily identify and use its features. So there won't be any difficulty in configuring, installing, or using it on a daily basis.
What needs improvement?
It would be much better if Fortinet FortiGate Cloud allowed third-party integrations like multi factor-authentication.
Better security features should be included in the next release.
For how long have I used the solution?
I have been using Fortinet FortiGate Cloud for two to three years.
What do I think about the scalability of the solution?
I rate Fortinet FortiGate Cloud an eight out of ten for scalability. Our organization provides FinTech services, and we use the solution daily.
How was the initial setup?
Fortinet FortiGate Cloud is very easy to set up. The initial setup for Fortinet FortiGate Cloud takes around 10 to 15 minutes. I rate Fortinet FortiGate Cloud a nine out of ten for its initial setup.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiGate Cloud is moderately priced. I rate Fortinet FortiGate Cloud a five out of ten for pricing.
What other advice do I have?
Overall, I rate Fortinet FortiGate Cloud a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at ST
Comprehensive, easy to set up, and offers good reliability
Pros and Cons
- "The initial setup is relatively easy."
- "In the email security modules they have in their UTM, maybe they can include more extended or expanded features for the email security where users can have their own portal login to release blocked emails, as an example."
What is our primary use case?
The solution is primarily used for firewalls, border protection, and network gateway protection.
What is most valuable?
It's a UTM solution. It covers layer four to layer seven in terms of firewall functionality. It doesn't only cover the network. It also covers application cases.
It also has an IPS module. It has an anti-malware module. Usually, customers can extend the license, and they can have Fortinet agents which will help them enforce the policies also when they are outside the network.
It's a comprehensive solution compared to other solutions.
The initial setup is relatively easy.
What needs improvement?
Maybe the upgrades could be a little bit easier, especially when customers don't upgrade in a long time. When there is a gap like that, you have to follow a strict path of upgrading, which does not always run smoothly.
In the email security modules they have in their UTM, maybe they can include more extended or expanded features for the email security where users can have their own portal login to release blocked emails, as an example. Currently, the UTM will only have basic email security.
For how long have I used the solution?
We've used the solution for seven years, as a partner, as a reseller, not as an end user.
What do I think about the stability of the solution?
The solution is stable. It's reliable, and the performance is good. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
It's scalable up to a limit. You have to do sizing correctly. If the sizing is correct, then there are no issues; however, if not, then in some cases, you need to replace all the hardware in order to scale to the next level.
Some environments have only 20 users, and other environments where there are 5,000 users. The number of users varies from client to client.
How are customer service and support?
We have had interaction with technical support.
They're good if you have the correct support package. They have two support packages. They have eight by five and they have 24 by seven. As long as you have the right support package, then you'll find the support process very easy and helpful. Otherwise, you have to match your time with their time and sometimes they will not go the extra mile if the package or the service you bought is limited.
How was the initial setup?
The solution is very easy to implement. It's not complex at all.
The implementation strategy usually depends on the customer. It varies from customer to customer, depending on the requirements. That said, usually, it shouldn't take more than a couple of days.
Usually, first, we have to collect feedback or collect requirements from customers in terms of the different networks that they have, the policies, the allowed protocols, the disallowed protocols, the allowed content, the blocked content, et cetera. We will get, from the customer, a unique account for Active Directory, which is required for the user's onboarding. After we do the physical implementation, we start by implementing the policy and building out the policies. First, we will test them out during off-business hours. Then, if everything is working as expected, we move it to production, and customers can start using it.
One person is all you need to handle deployment and maintenance.
What was our ROI?
Our clients have seen an ROI from using this solution.
What's my experience with pricing, setup cost, and licensing?
It's moderately priced. It's in the middle of the market. It was not very expensive. However, it is also not the cheapest option.
There are extra costs if you need extended things added to the license. For example, if you need some cloud logging or premium support, for example. All these come at an extra charge.
What other advice do I have?
We are the partner for Fortinet, and we sell their products.
We are not using it for our own network.
We tend to deal with the latest version of the solution.
In most cases, we deploy on-prem. We have one or two cases only in the cloud. However, most cases are on-prem.
My advice would be mainly to first have proper data gathering from customers before implementing. As part of the data gathering, a company needs to include some facts regarding the utilization network and the sizing. You need to get sizing correct from the outset and should plan to have room for an extra 30% increase in the future.
I would rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
IT Manager at a consultancy with 51-200 employees
User-friendly, reasonably priced, and helpful technical support
Pros and Cons
- "Everything is valuable, especially the SD-WAN tunneling, filtering of email, application, and browsing. Everything has value."
- "It is currently durable, but they may be able to improve it further. They can adapt Cisco technology because of its durability."
What is our primary use case?
SD-WAN tunneling is the primary function of Fortinet FortiGate Cloud. It is also used for filtering or browsing, as well as application filtering and blocking of all unwanted applications, viruses, and malware, which is the main goal.
What is most valuable?
The SD-WAN tunneling is the most valuable. Everything is valuable, especially the SD-WAN tunneling, filtering of email, application, and browsing. Everything has value.
This Fortinet equipment meets our requirements. They offer what we wanted.
What needs improvement?
The most recent version of others is not yet complete. For the time being, we are content because it is a significant help to us. Durability is something that can be improved.
It is currently durable, but they may be able to improve it further. They can adapt Cisco technology because of its durability.
For how long have I used the solution?
I have been using Fortinet FortiGate Cloud for seven years.
We are working with versions 100D and 60E.
What do I think about the stability of the solution?
Fortinet FortiGate Cloud is reliable. It's been seven years, and everything has been good.
What do I think about the scalability of the solution?
Fortinet FortiGate Cloud is a scalable solution.
It is being used extensively. It is running 24/7.
We intend to implement and upgrade another model in order to meet a new requirement.
How are customer service and support?
Technical support is very helpful. Support is not a problem because Fortinet is user-friendly to manage, even my technical team can handle it.
How was the initial setup?
On our end, setting up Fortinet FortiGate was easy. It was not complex.
You can deploy the firewall in an hour without difficult requirements. You can set up the firewall in an hour. It's plug-and-play, ready to use.
What about the implementation team?
We collaborated with a vendor in the first deployment, but we handled the subsequent deployment ourselves. Even though we dealt with the first deployment, we contracted for support just in case, but for the second, third, fourth, fifth, and sixth deployments we did not require vendors.
What's my experience with pricing, setup cost, and licensing?
The cost of equipment and its renewal is valuable. Unlike other firewalls, the cost of Fortinet FortiGate is low, and the functionality is nearly identical, which is why we chose it.
Then there's the cost, which we compared to Palo Alto, Cisco equipment, and others, and we were impressed with the cost, the cost of the renewal, and the cost of the equipment.
What other advice do I have?
The solution is cloud-based. Trend Micro Incorporated is the service provider.
If you are looking for a low-cost security appliance with web filtering, application filtering, and SD-WAN tunneling, I would recommend Fortinet FortiGate Cloud. It's not expensive, and it meets the most basic requirements.
I would rate Fortinet FortiGate Cloud a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior IT Consultant at a tech services company with 51-200 employees
Provides valuable documentation support and robust security features
Pros and Cons
- "Fortinet's documentation and support are commendable, providing valuable assistance whenever challenges arise, and ensuring seamless operations."
- "The improvements in pricing could make the product more accessible to a broader range of clients."
What is our primary use case?
Our primary use case revolves around network security management.
What is most valuable?
The platform's security features stand out as particularly valuable, offering a level of robustness that surpasses many other firewall solutions in the market.
What needs improvement?
The improvements in pricing could make the product more accessible to a broader range of clients. Additionally, enhancing threat intelligence capabilities could further elevate its effectiveness.
For how long have I used the solution?
We've been utilizing FortiGate Cloud for a couple of years now.
What do I think about the scalability of the solution?
Our experience suggests that FortiGate Cloud scales effectively, accommodating around 20 to 24 clients seamlessly.
Which solution did I use previously and why did I switch?
In addition to FortiGate Cloud, we leverage other solutions like Palo Alto, Zoho, and Sophos, tailoring our choices to fit each client's specific needs and budget constraints.
How was the initial setup?
The initial setup process for vCenter is generally straightforward for our team. This ease is primarily attributed to our meticulous planning before deployment. It takes a few hours to complete depending upon specific requirements. Following deployment, we handle maintenance and troubleshooting as required.
What's my experience with pricing, setup cost, and licensing?
While pricing could be more competitive, it ultimately depends on the client's budget and specific feature requirements. It's essential to conduct a thorough evaluation to determine the best fit.
What other advice do I have?
Fortinet's documentation and support are commendable, providing valuable assistance whenever challenges arise, and ensuring seamless operations.
The impact of its threat intelligence capabilities varies based on client needs and the nature of the data involved. To augment security, we sometimes integrate it with solutions like HCI.
I rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Information Security Engineer at R.I.S.K. Company
A solution for secure network management with a user-friendly UI
Pros and Cons
- "I like Fortinet FortiGate Cloud's simple UX and UI designs and the fact that it is also a VPN solution for our clients. The solution is user-friendly."
- "ACL is an area with shortcomings that needs to be improved."
What is our primary use case?
We use Fortinet FortiGate Cloud for secure network management in our company. In general, the solution is used for network security.
How has it helped my organization?
I like Fortinet FortiGate Cloud's simple UX and UI designs and the fact that it is also a VPN solution for our clients. The solution is user-friendly.
What needs improvement?
In our company, we have had some problems with the solution's ACL since it has some rules that don't work correctly. We have grouped some objects under one class, and we use it in ACL, but it still doesn't work correctly.
ACL is an area with shortcomings that needs to be improved.
For how long have I used the solution?
I have been using Fortinet FortiGate Cloud for a year. My company has a partnership with Fortinet.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
In my company, twelve people use the solution.
Our clients are mostly enterprise-sized businesses.
How are customer service and support?
There were some problems with the technical support team. I rate the technical support an eight out of ten.
We had opened some tickets in the support platform of Fortinet FortiGate. The support personnel answered our questions maybe just once.
How would you rate customer service and support?
Positive
How was the initial setup?
The installation and configuration of the solution is easy.
The solution is deployed on a private cloud.
The deployment process takes one or two hours.
Regarding the steps for deployment, we created an interface and then attached an IP to the interface. Then we created some ACL rules to connect the endpoints to the internet and created a VPN solution. We used the features of VPN in Fortinet FortiGate Cloud.
We need two or three people for deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing a one or two. The pricing is suitable for our company.
What other advice do I have?
I recommend Fortinet FortiGate Cloud because it requires a simple and easy installation. The solution is suitable for small and medium-sized organizations for network security. The solution's VPN features are very easy to configure. with Cisco and other Fortinet products. I suggest others use Fortinet FortiGate Cloud.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Coordinador Académico at UPAN
Great dashboards, user-friendly, and offer good reporting
Pros and Cons
- "It's user-friendly."
- "I would like to see Wi-Fi management inside the firewall."
What is our primary use case?
We use the solution for security purposes. We have an ISP. We connect the internet through the firewalls, and then we connect each firewall with the VPN to have on our network. We provide access for the students to the firewall.
What is most valuable?
It’s a good product overall. I have no problem with the service, with the defense, with management. All aspects of the product are pretty great.
It's user-friendly. I like the dashboard. I like the reports, and I like to download some data to help to analyze what's going on.
What needs improvement?
I don’t like the licensing. It’s grown too expensive, and we are considering leaving the service over as the price increases.
I would like to see Wi-Fi management inside the firewall.
For how long have I used the solution?
I’ve used the solution for three years and other general Fortigate products for nine years.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches, and it doesn’t crash or freeze.
What do I think about the scalability of the solution?
The product can scale as needed.
We have around 3,000 users on the solution.
How are customer service and support?
Technical support is good. We receive support from the ISP.
How was the initial setup?
The initial setup was kind of difficult. We didn't do it. The company, our ISP, installed them and configured them initially.
It took two days to deploy everything.
We handle the maintenance. We establish the policy, and then only if we find something to fix, do we change that. If not, we don't touch that. We have four people capable of maintenance activities, one engineer, and three specialists.
What about the implementation team?
We had our ISP handle the implementation originally.
What's my experience with pricing, setup cost, and licensing?
The way they set up the licensing could be better. I don’t like how it is right now. It’s expensive.
We pay around $19,000 a year and do not pay for extra technical support.
Which other solutions did I evaluate?
We are looking into something new currently. The decision is not technical at all. I know this equipment is great. I like it. However, the licenses went up in cost for no reason. It's the same model. We are analyzing the Firebox M-Box 349, pfSense, et cetera.
What other advice do I have?
I’m an end-user.
I’m not using the latest version. I’m in the middle of deciding if we will continue to use the product or change it out for something new.
I recommend the solution. I have had a great experience. It's not difficult to learn. The reporting and dashboards are good. I have a model that is medium sized, the FG 300D. However, I reviewed the other models, and they looked great too. It’s really just the price for us.
I’d rate the solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros
sharing their opinions.
Updated: March 2026
Product Categories
Firewall Security ManagementPopular Comparisons
Tufin Orchestration Suite
FireMon Security Manager
Skybox Security Suite
Palo Alto Networks Panorama
AWS Firewall Manager
Azure Firewall Manager
FortiGate Cloud-Native Firewall (FortiGate CNF)
Fortinet FortiPortal
Cisco Security Cloud Control
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What are the pros and cons of Fortinet FortiGate Cloud?
- Which lesser known firewall product has the best chance at unseating the market leaders?
- Comparing network security vendors and devices
- When should companies use SSL Inspection?
- When evaluating Firewall Security Management, what aspect do you think is the most important to look for?
- What are the most important features you would be looking for in a firewall?
- How do I estimate the required firewall throughput for my organization?
- What are the pros and cons of Tufin, AlgoSec and RedSeal?
- Tasks to Perform on Preventive Maintenance.
- Why is network segmentation important?














