Fortinet FortiGate Cloud Reviews

We use the solution for network security. 

The tool is a mature product, ahead of brands like Sophos, though not quite at the Palo Alto or Checkpoint level. I'd rate it nine out of ten for being cost-effective and offering features similar to high-end options.

The most valuable feature is its user-friendly interface - even those unfamiliar with firewalls can easily manage it. Policy control and configuration are straightforward. Its main benefits are easy deployment, user satisfaction, clear security, and intuitive policy configuration without referencing external documents.

For improvement, I'd like to see basic endpoint security management integrated into the firewall with just a license addition.

I have been using the product for six to seven years. 

The tool's stability depends on proper configuration. Vulnerabilities often stem from improper setup rather than the product itself. 

The product is scalable and works well even for customers with more than defined users.

The support level isn't as strong as some other brands. 

Setup is quick, taking only about half an hour for basic configurations. The deployment process involves consoling the firewall, accessing the GUI through a port, and configuring policies based on user needs. More complex setups take longer.

I advise new users to keep using it, get trained, explore best practices, and stay in touch with technical experts. Like other brands, Fortinet FortiGate follows the SASE solution. I rate it a nine out of ten. 

We use Fortinet FortiGate Cloud for Fortinet VPN channeling and site-to-site VPN. We also use it to block some traffic.

Fortinet FortiGate Cloud has security features, like DDoS protection and UTM. Fortinet FortiGate Cloud is user-friendly. We can easily identify and use its features. So there won't be any difficulty in configuring, installing, or using it on a daily basis.

It would be much better if Fortinet FortiGate Cloud allowed third-party integrations like multi factor-authentication.

Better security features should be included in the next release.

I have been using Fortinet FortiGate Cloud for two to three years.

I rate Fortinet FortiGate Cloud an eight out of ten for scalability. Our organization provides FinTech services, and we use the solution daily.

Fortinet FortiGate Cloud is very easy to set up. The initial setup for Fortinet FortiGate Cloud takes around 10 to 15 minutes. I rate Fortinet FortiGate Cloud a nine out of ten for its initial setup.

Fortinet FortiGate Cloud is moderately priced. I rate Fortinet FortiGate Cloud a five out of ten for pricing.

Overall, I rate Fortinet FortiGate Cloud a nine out of ten.

I work for a managed security service provider. We use this solution to deploy firewalls for our customers and then manage them on long-term contracts.

The most valuable feature of the solution is the remote management capability. 

There is room for improvement in their management and downtime. They're constantly doing maintenance and there are unexpected downtimes for the cloud interface. It seems like they are having some growing pains.

I have been using this solution for a year and a half.

I have no negative impression of the FortiGate firewalls. Like I said, sometimes the cloud interface leaves a little to be desired in availability, but I don't want to exaggerate that. Of course you never want it to be down, but occasionally it is.

The scalability is great so far, although I don't think we have enough clients on the solution to really speak to that. We currently have a dozen firewalls on it, but we plan to roll it out to close to 100 customers.

I've used FortiGate's tech support one or two times, and they were outstanding and resolved my issues.

There is a learning curve, but on a scale of one to five, with one being almost impossible and five being extremely easy, I would rate the setup process as a three or four. We deploy new firewalls for our customers using this solution about once a month.

There are licensing costs for the firewall, of course, and there are licensing costs for all the add-on products, like the antivirus licenses and content builders. For us personally, as the managed service provider, there are licensing costs to manage the devices and logs in the cloud. That's a whole separate license.

I would rate this solution as an eight out of ten.

We use this product for cyber security. It is our perimeter firewall.

This product is easy to manage and easy to use. It has a simple GUI.

If the SD-WAN technology were included free of cost then it would be more suitable for many users, including us.

I have been using Fortinet FortiGate Cloud for three years.

Stability-wise, this service is the best.

As a perimeter firewall, all of the people connected to the network are going through it. I am not sure of the exact number but it is more than 1,000 people per day. At this point, we have no plan to increase our usage. In the future, if there is an upgraded version, it is something that we will think about. We are innovative and we need to stay up to date, according to the market.

For administration, only myself and one of my colleagues have access to it. Only one or two engineers are needed for maintenance.

We use the on-premises FortiGate Firewall solution in addition to FortiCloud.

We have pfSense available in the company but we have not run it since implementing FortiGate. It is available as a backup in case our FortiGate fails but this has not happened so we haven't used it.

I do not have any hands-on experience with other similar products.

The initial setup is straightforward.

Our implementation strategy was to get the world's best cybersecurity, perimeter firewall. We searched the internet to find this and we selected FortiGate. It took a maximum of one month for the implementation. It was not very challenging.

We implemented this product in-house.

This is not a product that we've seen ROI with because all hardware of this type, as well as software, has end-of-life. It's the maximum age of the product. We try to use it up until that point and then upgrade it.

The price of the product is approximately 10,000 Qatar Riyal ($2,750 USD), and another 10,000 Qatar Riyal for a three-year license. There are no additional costs, other than these.

I have evaluated other solutions such as SonicWall and pfSense. FortiGate is far better than these solutions. The biggest difference is the ease of use.

It is quite easy to use and manage FortiGate Cloud compared to pfSense.  For example, the other systems were a little more complicated and you need to be more technical to use them. With FortiGate, their GUI made it simple to use. Any normal user can use and access it.

In terms of cybersecurity protection, the sandbox features in FortiGate are very good when compared to the other two.

My advice for anybody who is looking into FortiGate Cloud is that if they're looking for the best security at a minimum price then this is a product that I recommend. It is the best firewall in the world. There are others that are good but also quite expensive. If you're in small or medium enterprise business, you should implement FortiGate.

Overall, I am very happy using this product. The vendor is doing a very good job. It is a top-listed product and there is nobody that can beat FortiGate.

I would rate this solution a nine out of ten.

We are using Fortinet FortiGate Cloud as a firewall.

The most valuable features of Fortinet FortiGate Cloud are the IPS, SSL Wireless, and VPN. Additionally, packet inspection and point-to-point VPN application control are useful.

Fortinet FortiGate Cloud could improve the dashboards.

I have been using Fortinet FortiGate Cloud for approximately two years.

Fortinet FortiGate Cloud is a stable solution for users.

We have approximately 225 users using this solution.

Whenever we faced problems our vendors who are supporting Fortinet FortiGate Cloud have raised a ticket on our behalf. We never needed to go to Fortinet because whatever problem we face, our team or our vendor, they were capable of handling it for us.

The initial installation is straightforward. The time it takes for the implementation depends if you start building from scratch or not. However, it takes a maximum of two hours using two people, this includes the configuration, OS upgrades, and FCL configuration.

We used managed services and had a partner implement the solution. We have one system engineer that does the maintenance and support of Fortinet FortiGate Cloud.

The price of Fortinet FortiGate Cloud is reasonable when compared to Juniper and others, we are happy. We have a three-year subscription.

I would recommend this solution to others.

I rate Fortinet FortiGate Cloud a nine out of ten.

Our company has a partnership with Fortinet and we use the solution to provide dual authentication and BPM connection services for customers. We also help customers with product upgrades. 

The solution's ecosystem is very robust and includes a strong firewall. 

One firewall box can contain various top-of-the-line services that are packaged together for easy administration. 

The console or demonstration tool could be more user friendly. 

Better marketing is needed to elevate the solution. 

The solution partners with many vendors but some of them do not want to help or share information that would ensure good integrations. 

The EDR could use improvement to be more robust and in line with Darktrace. 

I have been using the solution for seven years. 

The solution is very stable. Some customers have been with the solution for four years with no issues. 

The solution is easy to scale in comparison to other products. 

In general, technical support is okay and issues are handled well 90% of the time.  Support could improve by being more aggressive with ticket follow ups. 

Technical support is good for us but that may be because we have a business relationship with the provider. Some of our customers have reported problems with ticketing. 

The initial setup is easy. Configurations take longer for large companies due to their complex infrastructures. 

We install the solution for customers. We have a highly skilled and experienced technical team so implementations are easy for us. A standard implementation can be done by one or two technicians. A large implementation for a company with at least 500 people can be completed by three technicians. 

Our process begins with an initial planning meeting. We configure the solution in our office and take it to our customers for deployment. Onsite work is easy and only requires a few connections and configurations. The customer sees an easy process because we prep by doing the complex work in our office. 

The solution is mid-priced when compared to other products. Cost is a factor for most customers in Costa Rica and the solution is a less expensive than Palo Alto.

Some customers follow the Gartner Magic Quadrant so they are looking for good products. The three main firewalls are the solution, Cisco, and Palo Alto.

In Costa Rica, the solution's main competitor is Cisco. The solution is easy to use but is constantly compared to Cisco which some customers say is more user friendly. The solution's console or demonstration tool seems to be the main issue with users. 

Palo Alto has a good reputation so some customers purchase it without comparing the price or characteristics of competitor products. The solution has better features than Palo Alto so it is important that its reputation gets elevated in the market.

I rate the solution a nine out of ten. 

We use this product to manage all of our Fortinet equipment from a single place.

This is a vast system that includes a lot of features.

The most valuable feature is the central management. If you have multiple sites, multiple regions, or if you have a spread of Fortinet equipment around the globe and you want to manage them all in one place, then FortiCloud is the best choice.

The licensing is a little bit confusing and needs to be improved.

The technical support should be more responsive.

I would like to see support for a cloud-based network access control (NAC) platform.

I have been working with Fortinet FortiGate Cloud for approximately five years.

I have not encountered any issues with stability or availability. It seems to always be online.

As a SaaS, you just got in. I'm not sure of how well it scales.

Sometimes, the time that technical support takes to respond is too long. Also, the support technicians are not always helpful. The support is not awful and often it is okay, but sometimes, they are missing information.

Overall, I would rate the support a seven or eight out of ten.

Positive

The initial setup is pretty simple. You just sign up and select your licenses.

The price of FortiGate Cloud is generally cheaper than other similar products.

We evaluated Aruba Cloud but I can't really say which one is better. They have different markets.

This is a product that I usually recommend to people.

I would rate this solution a seven out of ten.

Fortinet FortiGate Cloud makes it easy to manage different firewalls in different branches or locations from one place. Since it's a central management system, it's easier to troubleshoot and access. We don't need on-premise access; we can just do it from the cloud, which is a good thing. The solution's SD-WAN capabilities enhance our network performance by making it easier to configure, which is also good.

The technical support team does not have enough technicians. Sometimes, the FortiAP causes a lot of problems with the Wi-Fi.

I have been using the solution for two years.

Once we configure the devices, the solution is stable.

I rate the solution's stability an eight out of ten.

The solution provides good scalability.

I rate the solution's scalability a seven out of ten.

Contacting the support team is very time-consuming. The technical support team does not have enough technicians. I once did not get a technician even after being in queue for a couple of hours. Waiting in the queue for a technician is too time-consuming when the business is down.

Positive

I have also used Cisco. Some competitor tools are very expensive.

The solution's initial support is easy.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a seven out of ten.

The solution's pricing is good compared to that of Cisco and Meraki devices.

I would recommend the solution to other users.

Overall, I rate the solution an eight or nine out of ten.