Fortinet FortiMail Reviews

I'm not working on the local FortiMail installation and really concentrate on servicing and deploying FortiMail to clients. The primary uses depending on the client are anti-spam and anti-fishing as well as threat isolation.

This product has improved our organization by giving us another opportunity to sell a top product to our clients that will do what it was designed to do.

Personally, I believe that FortiMail is a very good antispam solution. Clients use this solution as well for anti-spam and anti-phishing.

I believe the product needs better integration with FortiSandbox and integration with third-party Sandbox solutions.

What clients would like, I think, is more features on the appliances. Processing power is very important and this is dependent on abilities to upgrade the appliance.

The clients seem to always like the stability of the product. They always like the way it functions, the support knowledge we provide when necessary and that they really have to do nothing to keep the product functioning.

The product is definitely a scalable solution. For example, we have a customer — a very technical customer who recently expanded operations — and we managed to expand the solution to fit their new needs on request.

It is a very good solution compared to the competition due to the capacity of the appliance and the number or volume of emails it can handle. It is almost independent of the number of users. That's why it has a very good competitive advantage.

We have a good support team to contact at Fortinet if we need them. They are available and reliable.

I believe that the complexity of the initial setup depends on the customer's environment and their need. This can increase or decrease the complexity of deployment. Generally, it takes between 10 to 20 working days to fully deploy. And then we require only occasional support for maintenance, again depending on the case.

We are Fortinet partners and act as consultants while also doing installations and maintenance.

According to clients, there is a return on investment in the cost of ownership and value. That is it ends up costing most clients less than other solutions while providing as much in features and services or more.

There are subscription fees but I don't think there is an additional cost. The pricing is not my area of expertise, but clients seem to suggest the license cost is competitive. It depends on capacity and not the number of users.

My title at our company is Presale Security Solutions Manager for service security. I service presale and consulting for FortiGate and other mail gateway solutions. Fortinet is one of our top products in this sector. I'm often selling different Fortinet solutions like FortiGate, FortiMail, and FortiSandbox as well. Sometimes we will consider other products but this is our main line.

With the Fortinet FortiMail solution, you have a lot of advantages because of the effectiveness of security. You also see a return on investment in the cost of ownership and value. The licensing value — as I hear from clients — is very good, and the capacity of FortiMail is very scalable. You can have a large number of users and pay according to the capacity, not on the number of users so you pay for actual use. 

On a scale from one to ten, where one is the worst and 10 is the best, I give FortiMail an eight out of ten.

I primarily just use the product as an email gateway for our email server.

Before I used the solution, I got a lot of spam emails.

The anti-spam and the IPS to help block items and attachments that come with the email are both quite helpful. It can block a lot of fake emails.

The initial setup is easy.

I have found the product to be stable. 

The solution can scale. 

So far I don't need any improvements right now. I'm quite happy with the product as-is.

At some point, FortiMail and Fortigate should merge together in one box. If they did that, it would be really helpful for the user. 

I've been using the solution for one year.

It is, overall, a stable solution. There are no bugs or glitches. It doesn't crash or freeze. It is reliable and the performance is good. 

Currently, I'm using it for around 600 to 700 email users. It still performs quite well for me. There is no delay to speak of.

I've never used technical support and have never reached out to them in the past.

I'm also familiar with Cisco. This product is easier to set up than Cisco. 

We found the initial setup process to be very simple. It's not difficult. 

The pricing is very reasonable. It's not overly expensive. We pay a yearly licensing fee. 

I compared quite a few options with Cisco. In the end, this was the cost-effective option and the features are excellent.

We're just customers and end-users.

The version we are using is the newest one, as I already updated the OS and I just bought it last year.

For those considering the solution, they better have a very clear idea about how they will place the FortiMail in their network. For example, either as the email server itself or as the email gateway. If you decided correctly in the first place, then you can configure it easily.

FortiMail has a low cost and high support. Support is very helpful, however, so far, I don't need to use them at all. At the very least, I have someone that I can call and ask questions in Thai. This is not the case, for example, with Cisco. 

I'd rate the solution an eight out of ten. I'll rate it higher when it can be easier to configure or connect to the cloud to report on the attachments.

Our primary use case of this solution is to protect data from our customers and from our internal network. We now have a substitute for the Palo Alto Network and nowadays we also use FortiGate.

I like the possibility of getting reports offered by this solution, which is better than what Palo Alto offered. It is a very reliable program and it works great.

In the future, I would like it if there's a possibility to lower the price of the bandwidth and UTM. It is quite expensive.

The solution is very reliable and very stable. It has never been down or unresponsive. It's perfect.

We currently have about 3,000 users on Fortinet, mostly customers. The solution is scalable.

There was no need for us to use technical support so far.

We've also worked on the Palo Alto Network and FortiGate.

There are additional costs to the license fees. The solution is rather expensive.

I will definitely recommend this solution to others, and my rating is nine out of ten. It is very reliable and always available. In the future, I would like to see better management of the monitoring dashboard. Perhaps they can add a pie chart or other charts in the report because they are very useful and customers will really appreciate them.

The Fabric aspect of the solution is excellent. With it, we have more accuracy in the classification. All the other functions and features on FortiMail are great. I love them all. It's really solid. All of the principal features on the market can be found in this product. 

I love the integration between Fortinet products.

It's easy to set up.

The categorization of the emails, for example, from Brazil, could be better. In the Latin America market, some spam messages use Portuguese language. Some clearly spam messages would be better identified by the anti-spam if not for the language.

I've been using the solution for about five years. 

We have three organizations on the solution. there might be as many as 1,000 people across them. 

The solution is pretty simple to set up. It's fast to deploy. In six hours we can deploy it. If you have experience in access with another component of the company, you will be fine. We did not find it to be complex. 

Typically, we pay for the solution on a yearly basis. I cannot break down exact costs as another area of my organization deals with licensing. 

I'd rate the solution eight out of ten. We are happy with its capabilities and its features. 

We use the on-prem deployment model of this solution. Our primary use case of this solution is our main gateway and main server.

The most valuable aspects of this solution are that it protects us from spam and phishing attacks. We had a lot of attacks coming in and then we deployed this solution and they stopped. We no longer have any spam or phishing issues. 

The deployment modules need improvement. They insist that it should be deployed on two different versions which doesn't make sense because ultimately, it's just an IP address. But we tried and maneuvered our way around it. The biggest room for improvement would be the deployment. It will be hard for someone who doesn't understand the interface to deploy. If you understand it, you can find your way around the problems. 

They should bundle the analytics in the next release of this solution. Now we need another solution like FortiAnalyzer. 

Stability is great. I would recommend it to anyone. 

I haven't really looked at scalability. It fits my environment and my needs. But I do know that the hardware has limits and constraints. Even their smallest box can only support 150 mailboxes which is ridiculous.

Right now, we have around 600 users using this solution. Everybody's email goes through it. We require three admins for maintenance. 

We don't have any plans to upgrade it. 

When I had a problem, I contacted their technical support and they were good. I love their support. Somebody was having issues with false positives. Some emails were being flagged as spam. Their support was able to resolve the issue within the hour. 

We were using Microsoft before this solution but there's a limit to what it could do and we needed more protection. 

When I read the online documentation, the setup seemed complex. I have a background with this solution so I deployed it in my own way and it worked. It was pretty straightforward for me. The deployment took me fifteen minutes. If you understand how the server works, it's easy. 

I deployed the solution myself. 

We have definitely seen ROI. My emails are safer. We don't have any more spam or phishing emails. The users are safe now. I don't have to worry about what emails my team is getting. It makes my life easier. 

The annual cost is $55,000. There is only the licensing and support cost but aside for that, there are no additional costs. 

I don't remember the name but we used a Linux-based solution. We also didn't want to use a cloud solution so we looked at Fortinet and it seemed easy to deploy so we went with it. 

It reduces the stress of keeping your environment safe. Security starts with the individual and it needs to be layered. Mail is the easiest way to hit up a company. Mail security is a must. 

I would rate it an eight out of ten. 

We are an integrator company, so we are installing to these products, the different customers.  We explain Fortinet solutions to our customers, and if they want, we can do a proof of concept for one month or so. Then, if they are happy and want to move forward, we will install it on their site. After that, we provide support for one to three years, depending on the contract. I did the POC of FortiMail for three big companies, and later they had no budget because they ran into a cash flow problem, and we ended up just waiting. Still, we are contacting our customers and trying to sell the Fortinet product FortiMail.

The GUI isn't hard to use. When we do a demo and explain the features of Fortinet products to our customers, they understand very quickly. They can easily manage their systems without us. But other products are a little more complicated. For example, if we're talking about firewall systems, I use Palo Alto, but I prefer the Fortinet solution because it's easier to use. They're effortless. When I try to configure the SD-WAN, it's just one or two clicks. I can route all applications with the destination. It's no problem for me. The other configuration also is very easy. Palo Alto may be more powerful for inspection, but my priority is making the customer happy. Also, they have the Fabric architecture, so when we sell one Fortinet product to the government, we can easily sell the others because they have the Fabric architecture as well. We are working with other products from different companies, but if you ask about email solutions, we prefer FortiMail.

Maybe FortiMail's integration could be better.

I've been using FortiMail for about five years.

FortiMail is very stable. We haven't had any problems with it.

FortiMail is highly scalable. We've installed it in big government agencies without any problems.

Fortinet's support responds very fast. Normally within Turkey, we can get support. We don't talk to the central Fortinet support. The Turkey partner program companies are enough for us. Currently, we have the high technical Fortinet certification, but sometimes we have trouble, so we contact the Fortinet Turkey technical managers and get a fast response from them.

Installation is effortless with all Fortinet products. With simple settings, the initial installation takes half an hour tops. Then, if the customer wants a custom configuration, that might take five additional minutes. Customers almost always want something, and we have to update the configuration. One admin is enough to handle everything. The admin has to talk to the customer. You can do some templates, but every customer's needs are different. For example, sending 5,000 emails from one source to a destination is a big problem. You could get flagged as spam. But for some personal reasons, this setup might be needed because the customer is in a relationship with others, so perhaps he will send advertising emails to the customers, so 5,000 is okay. You can allow just this functionality for just one person and deny it to others. So it's adaptable for the needs of each customer, but one admin guy is enough.

I don't know the price of other products, but the cost of FortiMail is moderate. The customers don't want to haggle. When they see what the solution can do, they are willing to pay for it. They are most likely getting quotes from various companies, and the Fortinet product is the most cost-effective. The performance is very high because they're trying all the products on their site. At the end of the day, they look at the performance and the price, and  Fortinet covers all the bases.

I rate FortiMail nine out of 10. I don't know what other solution is the best, but we are happy with Fortinet products. We offer FortiMail to all our customers. For example, when I go to any customer to explain the different solutions, I mention FortiMail if they don't have a mail solution. Or perhaps they have another product that they're using, say Kaspersky Mail Protection, but they're not getting any support from Kaspersky, so nobody knows how it's working. They installed the device, but nobody provided them support. In a situation like this, our sales pitch for Fortinet is that we will provide three years of support. Also, Fortinet itself provides support for them 24-7, so they're getting a fast response from Fortinet.

We have the FortiMail appliance, and it is installed on-premises. It provides email filtering for our Exchange 2013 server.

These days, the threats by email are very high, and this solution provides our security. I would say that eighty percent of threats are known, and there is another twenty percent that is new. New threats are added to the database as they are discovered.

The most valuable feature of this solution is the spam filter.

The only drawback to this solution is that the firmware is frequently updated, and each update results in downtime. Because of this, sometimes we skip the firmware updates so that we don't have to work outside of office hours.

The reporting capability could be improved.

It would be helpful to have a tracking feature to help us with investigating where a particular email came from.

This is a stable solution. 

We don't have a big organization, but it has been flexible enough for us. 

We have approximately one hundred email addresses being filtered. We have perhaps seventy-five people, but some have multiple email accounts, and there are additional mailboxes for the business, as well.

Technical support for this solution is very good.

The initial setup for this solution is straightforward.

We update the firmware on the appliance ourselves, and the latest update was just last week.

This is a good solution and value for the money.

This is a dynamic product that is continuously being improved. 

As we are moving to Office 365, we may be moving away from this solution. We may look for a cloud-based solution.

I would rate this solution a nine out of ten.

We primarily use the solution for messaging.

We have used the solution as a mandatory tool in our infrastructure. It's kept some of the spam email and stuff like that out. As a security layer, we've have added Fortimail for security as the mail gateway. 

FortiMail sometimes catches emails and marks them as spam. We sometimes need to contact the vendor regarding some issues. Occasionally, there's a bug that forces an upgrade, and once the upgrade goes through, it's fixed. 

There are features that other solutions have that this one is lacking, such as reporting options. I hope in future releases they advance their features list.

The load balance of the LTM and the WAF should be improved. I would like all of the features to be advanced in the future because it offers fewer security features than its competitors. They do support WAF and they do offer WAF and LTM but with fewer features compared with other brands like F5.

We were planning to replace F5 with Fortinet, but security came to us and said there are a lot of features that are not available. At that time, we changed our minds about utilizing the solution because of this. 

The solution is stable. We had issues around a firewall coming down as we worked towards finalizing an RFP of the license on the appliances. The vendor came directly to us and fixed the issue. They gave us a replacement for free to cover us until we got all of our projects renewed and replaced the firewall.

The scalability of the solution is good. We have more than 1,500 users. 

Technical support is great. They are able to look at their patches and offer quick responses. We even have an account manager in the Middle East. They are very good.

The initial setup was handled by a vendor partner. We were just monitoring or administrating the appliances.

We have vendor partners to help us with the implementation of the solution. I wouldn't recommend anyone attempting to implement the solution by themselves.

The pricing is good in comparison to the competition and the quality of the solution is very good.

We are using the on-premises deployment model. We're moving to virtual appliances soon. We are going to the government cloud, but all network appliances will be virtualized beforehand. Once we go on the cloud, everything will be hosted as assets.

I highly recommend the product. The product is easy and there's no complexity. It's easy to use, easy to learn, easy to upgrade, easy to apply any changes. It offers a good price versus quality balance.

I would rate the solution 8.5 out of ten.