Fortinet FortiMail Reviews

We use Fortinet FortiMail for our email gateway. It's an anti-spam. It secures emails from all anti-spam emails, as well as Malware, which is an email from phishing attacks, from whatever Malware is in the email, that are sent to the company as well as outbound emails. 

We are using InPost to secure both inbound and outbound emails. As a result, no one, not even from within the company, can send an anti-spam message to the outside world.

It's a very good product.

The integration with FortiSandbox is good, and something that we utilize often.

FortiSandbox refers to any files that are sent via email. FortiMail takes the file and forwards it to the FortiSandbox to analyze the file and sends the report to the FortiMail, who can then release or stop the email.

Both logging and reporting are very good, as well as the antivirus profiles, content emails, content profile, and application profile.

They have good transparency of customizations.

We use all of the product's features, including anti-spam profiles, content profiles, and antivirus profiles.

High Availability needs improvement. It doesn't have good HA.

It has a lot of flexibility and customizations, but it's a lot. If you don't know what was done, you will be lost, you know that one. As a result, the customization possibly affected the complexity of the configuration.

I have been working with Fortinet FortiMail for six years.

We are working with version 6.0.

Fortinet FortiMail is a very stable solution.

We didn't need to think about scalability because we didn't have a use case.

We have 250 users in our company.

We are now using it for more than just email security. It functions as the SMCB Gateway, which is in another mode.

Technical support is very good.

The initial setup was very straightforward.

We don't require a lot of staff to maintain this solution.

This solution is used extensively. We rely on it to keep our emails secure.

The first installation was done through FortiMail, and we then deployed it two or three times more.

The vendor assisted us the first time it was deployed.

The pricing is good.

Licensing fees are paid yearly.

There are no additional costs.

I believe that the only thing you may require in the initial deployment is assistance from Fortinet itself to show you how to deploy it. It is better t have a good experience and gain knowledge to avoid false positives.

I would rate Fortinet FortiMail a nine out of ten. It has most of all of the features that we need.

We primarily use the solution for messaging.

We have used the solution as a mandatory tool in our infrastructure. It's kept some of the spam email and stuff like that out. As a security layer, we've have added Fortimail for security as the mail gateway. 

FortiMail sometimes catches emails and marks them as spam. We sometimes need to contact the vendor regarding some issues. Occasionally, there's a bug that forces an upgrade, and once the upgrade goes through, it's fixed. 

There are features that other solutions have that this one is lacking, such as reporting options. I hope in future releases they advance their features list.

The load balance of the LTM and the WAF should be improved. I would like all of the features to be advanced in the future because it offers fewer security features than its competitors. They do support WAF and they do offer WAF and LTM but with fewer features compared with other brands like F5.

We were planning to replace F5 with Fortinet, but security came to us and said there are a lot of features that are not available. At that time, we changed our minds about utilizing the solution because of this. 

The solution is stable. We had issues around a firewall coming down as we worked towards finalizing an RFP of the license on the appliances. The vendor came directly to us and fixed the issue. They gave us a replacement for free to cover us until we got all of our projects renewed and replaced the firewall.

The scalability of the solution is good. We have more than 1,500 users. 

Technical support is great. They are able to look at their patches and offer quick responses. We even have an account manager in the Middle East. They are very good.

The initial setup was handled by a vendor partner. We were just monitoring or administrating the appliances.

We have vendor partners to help us with the implementation of the solution. I wouldn't recommend anyone attempting to implement the solution by themselves.

The pricing is good in comparison to the competition and the quality of the solution is very good.

We are using the on-premises deployment model. We're moving to virtual appliances soon. We are going to the government cloud, but all network appliances will be virtualized beforehand. Once we go on the cloud, everything will be hosted as assets.

I highly recommend the product. The product is easy and there's no complexity. It's easy to use, easy to learn, easy to upgrade, easy to apply any changes. It offers a good price versus quality balance.

I would rate the solution 8.5 out of ten.

We use this solution to put the server on the FortiMail server. Users acquire a domain, and use emails from the the FortiMail server.

The solution has a user-friendly interface. It is easy to deploy and handle. You can easily troubleshoot the issues of the solution.

The product should work on licensing and provide more detail once the license is selected for the customer.

I have been using Fortinet FortiMail since last month. We are a partner of Fortinet.

Fortinet Fortimail is a very stable product. I have compared it with Barracuda devices, and they filter mail servers. Customers prefer Barracuda, but I propose the FortiMail server. Barracuda is expensive compared to FortiMail. I ensure support to customers during the deployment times if they go with Fortinet.

I rate the solution’s stability a nine out of ten.

Support is very good. They provide timely support to the customer. 

Overall, I rate the solution a nine out of ten.

I have used Barracuda but it is more expensive than FortiMail.

The solution’s initial setup is configurable and easy to manage and handle.

Fortinet Fortimail has reasonable pricing.

FortiMail is easy to integrate, deploy and troubleshoot the issue. I always recommend it to the customer.

The solution is easy to use and easy to configure. It has a very high level of security through special licensing with solutions like FortiGuard, sandboxing solutions in the cloud, and URL rewriting solutions. They are very helpful and secure.

We can install FortiMail products in two different types of installations. One is the security gateway, the inner gateway, and the other is the enterprise mail server. But we never used this product as an enterprise mail server, only a security gateway.

The logging information is sometimes not clear or easy to understand. When the product drops or rejects an email, it is hard to understand what was the original reason why this email was blocked. The logging and the troubleshooting have to improve.

The Forti solutions are not easy to use. We can learn how to use them, but they are not easy. Suppose you must deal with different types of Fortinet products, such as FortiMail, FortiGate, and FortiAuthenticator. In that case, you have to use many different types of troubleshooting, such as through CLI commands and parameters, and it's not too easy to know those off the top of your head.

I've worked with Fortinet FortiMail for four or five years.

I rate FortiMail's stability a ten out of ten.

I rate FortiMail's scalability a nine out of ten. My clients are typically medium to enterprise-sized businesses. Enterprise and medium businesses are not the same from a Fortinet point of view. Especially here in Hungary, which is a little country. When we consider a company enterprise-sized, it might be considered a medium-sized company in the international environment.

I like Fortinet's technical support. But it could always be better.

Positive

I rate the initial setup a nine out of ten.

If there is only one gateway in the environment and it's the first deployment, it's easy. However, the initial setup can be difficult if you have to integrate and migrate from different products or solutions.

It took about a week to deploy the solution. But it depends on the difficulty of the environment. Sometimes, we must migrate policies, rules, and other configuration parts from different old mail gateways, such as Symantec Brightmail. And it's not too easy to configure all of the parameters exactly in the new environment.

FortiMail is not cheap. The basic license is not bad, but the high level of solutions is not cheap. Our customers like the basic license but find it too expensive to buy detailed technical solutions.

I rate Fortinet FortiMail a nine out of ten.

We have implemented this solution in our VMware environment to host our own mail domain. So when the mails come in, we use the security profile and all the features of the FortiMail very efficiently - all the blacklists, safe lists, block lists, and other securities that are there to change and contain. We use spamming and content filtering and attachment filtering. 

The solution provides different tools and reporting so now one can prevent malicious spam coming through. You can put that on the blacklist, white list or accordingly. Based on the IP repetition score, there are so many things the developers have improved which weren't available in the earlier versions. there. Now the filtering is really effective to protect any mail environment of any company. 

I think the spamming feature is very valuable. One of the features of FortiMail is the sandbox. If any suspicious or malicious thing is detected, it uploads to the FortiMail, and then to the database, and then it's checked. Once it's confirmed that the mail is good content, then it's moved inside and forwarded to its destination. So the sandboxing is a really valuable feature. 

FortiMail is currently available in the appliance mode so I believe the technology can be improved a little. There are a lot of viruses and malicious things out there that can damage your environment. So I think they need to be analytical in their quiet mode implementation so that these things get updated constantly. If anything new is in the market, it should be blocked by the FortiMail immediately.

It is a very stable solution. We rarely get any complaint from the users getting spam. Even my own finance head and managing directors are satisfied. 

I will not give good marks on their support team. The support is not good at all. If you call in with an emergency thing, they will send you some PDF to read rather than sending it to their technical team. We therefore use our own expertise team who then uses Google to search for a solution. Online support sometimes takes up to a week to get back to you. 

We used Trend Micro Gateway and another McAfee gateway, but Fortinet is a good product. We were using McAfee, the email gateway security filtering, anti-spam filtering. 

The filtering is really effective to protect any mail environment of any company. I can definitely recommend this solution and my rating is a nine out of ten.

Our primary use for this solution is as a secure email gateway. I just use the blocking feature and spam detection.

The product minimizes the spam email and inspects suspicious or isolates infected email attachments. It detects phishing emails also because of the sandbox integration (FortiSandbox).

One of the features I like the best and find most valuable is the gray list feature. You can mark a trusted domain to reduce interruptions and other domains you are not sure that you can trust you put in a gray list. The mechanism of this feature can greatly decrease the number of spam emails and helps determine which are under more scrutiny, but it is also not a total block. You can put domains as blacklisted which just blocks delivery. This mechanism and level of control are awesome in FortiMail.

I think that it is possible to improve the encryption features in FortiMail. I tried to use the IDE (Integrated Development Environment) features which mainly has to do with encrypted traffic. They are using a particular protocol. If you want to use encryption differently you can't exchange the private keys. So you need to use the IDE feature. The drawback is that the IDE feature in FortiMail is very difficult to deploy. It would be good if they made this easier to use.

The main thing that we choose the Fortinet product for is that protects us and because it is mostly very easy to use. Also, the graphic user interface is easy to work with and very clearly maps out what we need to see in administration. The IDE feature in Fortinet is not as good as the rest of the product because it's very difficult to deploy it.

The stability of this solution is very good. We do not have trouble with downtime or other failures.

The scalability of this product is very good. I mean, there may be a good competition that is better in this way, but I think it's a very strong product.

We are using actually 400 users. These 400 users have full feature access and can use the anti-spam, antivirus, and anti-phishing features. It would not be hard to add more users.

The support from the company is very good when we have to use it — may be to solve an issue more quickly. As an elite partner, we have full privilege in FortiMail support and with the Fortinet tech center. We don't need full privilege for the clients on cloud deployment. 

Certain things we can not do. You can't turn off this mode only the tech guys can do that. There are also some features you can't deploy on FortiMail. For example, SNMP or load management. You can't deploy these features by yourself and you need to ask the support center to add this feature.

Before using Fortinet FortiMail, I was using the Symantec product for anti-spam. It was not the full anti-spam product and it was not very good at what I hoped it would do. In the version I had, they give you a partial feature and not a feature limitation. I looked at other alternatives and think FortiMail is a better solution.

The FortiMail deployment takes about two weeks. It depends on what needs to be configured and the size of the system. We only need three admins with one as the super admin and two as partial admins.

Every day we are using the system to monitor the emails. Every day we check our system and the quarantines. You should check the graylist domains. As you know the FortiMail depend on customer behavior. By your behavior or your incoming email's behavior, you can tune and fix policies with your environment. You have to take the time to do it.

I do installations by myself. We are an elite partner with Fortinet and do implementations and most customer support for our clients.

This may not exactly be what you mean by return on investment as far as the survey, but the product is a very good investment for time-saving and functionality. It works and it does its job well. A lot of people invest with this vendor and that shows it is a trusted product.

As far as licensing, we just have to buy the license and then do the renewal which is just like purchasing the first license. There are different choices for subscriptions.

We did also evaluate other solutions. Probably the strongest competition was FireEye Email Security. We didn't choose it because it's a very new product, and they didn't have much experience or recognition in the market. We decide to use a more well-known product to save us the trouble of working with a product that was not as well-tested.

I recommend this solution to clients and I really love the way that Fortinet thinks about and executes most of their solutions. They maintain a simple graphic user interface and they give you a good view of your network and good visibility.

I love the design of FortiGate. They know the protocol, how the protocol is being used and they protect the protocol from other mechanisms. FortiMail is an awesome product mechanically.

I think they should have better features in FortiMail to integrate more tightly with Fortinet. It should also have a user awareness mechanism or more artificial intelligence. It is a user environment that should help the user to know how efficiently email is transacting in the system as well as what are the latest forms of phishing, spam and malicious emails. They should definitely involve an AI mechanism in the latest version to be more proactive and intelligently determine solutions without administrative interaction.

On a scale from one to ten, where one is the worst and ten is the best, I would rate FortiMail as a nine. With artificial intelligence, it could be a ten.

We use the on-prem deployment model of this solution. Our primary use case of this solution is our main gateway and main server.

The most valuable aspects of this solution are that it protects us from spam and phishing attacks. We had a lot of attacks coming in and then we deployed this solution and they stopped. We no longer have any spam or phishing issues. 

The deployment modules need improvement. They insist that it should be deployed on two different versions which doesn't make sense because ultimately, it's just an IP address. But we tried and maneuvered our way around it. The biggest room for improvement would be the deployment. It will be hard for someone who doesn't understand the interface to deploy. If you understand it, you can find your way around the problems. 

They should bundle the analytics in the next release of this solution. Now we need another solution like FortiAnalyzer. 

Stability is great. I would recommend it to anyone. 

I haven't really looked at scalability. It fits my environment and my needs. But I do know that the hardware has limits and constraints. Even their smallest box can only support 150 mailboxes which is ridiculous.

Right now, we have around 600 users using this solution. Everybody's email goes through it. We require three admins for maintenance. 

We don't have any plans to upgrade it. 

When I had a problem, I contacted their technical support and they were good. I love their support. Somebody was having issues with false positives. Some emails were being flagged as spam. Their support was able to resolve the issue within the hour. 

We were using Microsoft before this solution but there's a limit to what it could do and we needed more protection. 

When I read the online documentation, the setup seemed complex. I have a background with this solution so I deployed it in my own way and it worked. It was pretty straightforward for me. The deployment took me fifteen minutes. If you understand how the server works, it's easy. 

I deployed the solution myself. 

We have definitely seen ROI. My emails are safer. We don't have any more spam or phishing emails. The users are safe now. I don't have to worry about what emails my team is getting. It makes my life easier. 

The annual cost is $55,000. There is only the licensing and support cost but aside for that, there are no additional costs. 

I don't remember the name but we used a Linux-based solution. We also didn't want to use a cloud solution so we looked at Fortinet and it seemed easy to deploy so we went with it. 

It reduces the stress of keeping your environment safe. Security starts with the individual and it needs to be layered. Mail is the easiest way to hit up a company. Mail security is a must. 

I would rate it an eight out of ten. 

We mainly use Fortinet FortiMail as an anti-spam solution.

Overall, I'm satisfied with Fortinet FortiMail.

I like that it has reasonable pricing. I also like that it's very good compared to its competitors and has many features.

I like the anti-spam and security features of Fortinet FortiMail, and that its features complement each other.

A room for improvement in Fortinet FortiMail is that it's hardware-based. It only has a hardware version.

I also didn't find the solution scalable, so that's another area for improvement.

My experience with Fortinet FortiMail is ten years.

Fortinet FortiMail is a very stable solution.

Fortinet FortiMail is not scalable because once you connect to a model, you're stuck with it. It isn't a good fit for enterprise companies.

Fortinet FortiMail has excellent technical support.

Fortinet FortiMail is easy to deploy.

We deploy Fortinet FortiMail for customers. We have a technical team that handles the deployment.

I find Fortinet FortiMail pricing reasonable. 

There's no additional cost apart from its standard licensing fees.

My company is a reseller for Fortinet.

I primarily work with Fortinet FortiMail and Fortinet FortiGate, but with FortiADC, not so much.

My customers use Fortinet FortiMail, but my company also uses it as a Fortinet partner.

I mainly deal with sales and scoping for Fortinet FortiMail and other Fortinet products.

My rating for the solution is a ten out of ten.