Fortinet FortiMail Reviews

We primarily use the solution for messaging.

We have used the solution as a mandatory tool in our infrastructure. It's kept some of the spam email and stuff like that out. As a security layer, we've have added Fortimail for security as the mail gateway. 

FortiMail sometimes catches emails and marks them as spam. We sometimes need to contact the vendor regarding some issues. Occasionally, there's a bug that forces an upgrade, and once the upgrade goes through, it's fixed. 

There are features that other solutions have that this one is lacking, such as reporting options. I hope in future releases they advance their features list.

The load balance of the LTM and the WAF should be improved. I would like all of the features to be advanced in the future because it offers fewer security features than its competitors. They do support WAF and they do offer WAF and LTM but with fewer features compared with other brands like F5.

We were planning to replace F5 with Fortinet, but security came to us and said there are a lot of features that are not available. At that time, we changed our minds about utilizing the solution because of this. 

The solution is stable. We had issues around a firewall coming down as we worked towards finalizing an RFP of the license on the appliances. The vendor came directly to us and fixed the issue. They gave us a replacement for free to cover us until we got all of our projects renewed and replaced the firewall.

The scalability of the solution is good. We have more than 1,500 users. 

Technical support is great. They are able to look at their patches and offer quick responses. We even have an account manager in the Middle East. They are very good.

The initial setup was handled by a vendor partner. We were just monitoring or administrating the appliances.

We have vendor partners to help us with the implementation of the solution. I wouldn't recommend anyone attempting to implement the solution by themselves.

The pricing is good in comparison to the competition and the quality of the solution is very good.

We are using the on-premises deployment model. We're moving to virtual appliances soon. We are going to the government cloud, but all network appliances will be virtualized beforehand. Once we go on the cloud, everything will be hosted as assets.

I highly recommend the product. The product is easy and there's no complexity. It's easy to use, easy to learn, easy to upgrade, easy to apply any changes. It offers a good price versus quality balance.

I would rate the solution 8.5 out of ten.

Our primary use for this solution is as a secure email gateway. I just use the blocking feature and spam detection.

The product minimizes the spam email and inspects suspicious or isolates infected email attachments. It detects phishing emails also because of the sandbox integration (FortiSandbox).

One of the features I like the best and find most valuable is the gray list feature. You can mark a trusted domain to reduce interruptions and other domains you are not sure that you can trust you put in a gray list. The mechanism of this feature can greatly decrease the number of spam emails and helps determine which are under more scrutiny, but it is also not a total block. You can put domains as blacklisted which just blocks delivery. This mechanism and level of control are awesome in FortiMail.

I think that it is possible to improve the encryption features in FortiMail. I tried to use the IDE (Integrated Development Environment) features which mainly has to do with encrypted traffic. They are using a particular protocol. If you want to use encryption differently you can't exchange the private keys. So you need to use the IDE feature. The drawback is that the IDE feature in FortiMail is very difficult to deploy. It would be good if they made this easier to use.

The main thing that we choose the Fortinet product for is that protects us and because it is mostly very easy to use. Also, the graphic user interface is easy to work with and very clearly maps out what we need to see in administration. The IDE feature in Fortinet is not as good as the rest of the product because it's very difficult to deploy it.

The stability of this solution is very good. We do not have trouble with downtime or other failures.

The scalability of this product is very good. I mean, there may be a good competition that is better in this way, but I think it's a very strong product.

We are using actually 400 users. These 400 users have full feature access and can use the anti-spam, antivirus, and anti-phishing features. It would not be hard to add more users.

The support from the company is very good when we have to use it — may be to solve an issue more quickly. As an elite partner, we have full privilege in FortiMail support and with the Fortinet tech center. We don't need full privilege for the clients on cloud deployment. 

Certain things we can not do. You can't turn off this mode only the tech guys can do that. There are also some features you can't deploy on FortiMail. For example, SNMP or load management. You can't deploy these features by yourself and you need to ask the support center to add this feature.

Before using Fortinet FortiMail, I was using the Symantec product for anti-spam. It was not the full anti-spam product and it was not very good at what I hoped it would do. In the version I had, they give you a partial feature and not a feature limitation. I looked at other alternatives and think FortiMail is a better solution.

The FortiMail deployment takes about two weeks. It depends on what needs to be configured and the size of the system. We only need three admins with one as the super admin and two as partial admins.

Every day we are using the system to monitor the emails. Every day we check our system and the quarantines. You should check the graylist domains. As you know the FortiMail depend on customer behavior. By your behavior or your incoming email's behavior, you can tune and fix policies with your environment. You have to take the time to do it.

I do installations by myself. We are an elite partner with Fortinet and do implementations and most customer support for our clients.

This may not exactly be what you mean by return on investment as far as the survey, but the product is a very good investment for time-saving and functionality. It works and it does its job well. A lot of people invest with this vendor and that shows it is a trusted product.

As far as licensing, we just have to buy the license and then do the renewal which is just like purchasing the first license. There are different choices for subscriptions.

We did also evaluate other solutions. Probably the strongest competition was FireEye Email Security. We didn't choose it because it's a very new product, and they didn't have much experience or recognition in the market. We decide to use a more well-known product to save us the trouble of working with a product that was not as well-tested.

I recommend this solution to clients and I really love the way that Fortinet thinks about and executes most of their solutions. They maintain a simple graphic user interface and they give you a good view of your network and good visibility.

I love the design of FortiGate. They know the protocol, how the protocol is being used and they protect the protocol from other mechanisms. FortiMail is an awesome product mechanically.

I think they should have better features in FortiMail to integrate more tightly with Fortinet. It should also have a user awareness mechanism or more artificial intelligence. It is a user environment that should help the user to know how efficiently email is transacting in the system as well as what are the latest forms of phishing, spam and malicious emails. They should definitely involve an AI mechanism in the latest version to be more proactive and intelligently determine solutions without administrative interaction.

On a scale from one to ten, where one is the worst and ten is the best, I would rate FortiMail as a nine. With artificial intelligence, it could be a ten.

We are a solution integrator, and we have been selling this product to our customers. We have three years of experience with it.

This is primarily used for anti-spam, in front of Microsoft Office 365.

This solution is deployed in a public cloud environment.

This solution has protected us from email spam and from phishing.

The most valuable features of this solution are anti-spam, sender reputation, and antivirus.

This is a good multi-tenant solution.

The web console management interface could be improved.

The documentation can be improved.

The stability of this solution is ok. It is always up.

This solution is very scalable.

The companies using this solution have between one hundred and two hundred people. We do plan to increase our usage of this solution.

Technical support is very competent and quick to answer our questions.

Prior to this solution, we used products from Cisco and Trend Micro. We switched mainly because of the price. 

The initial setup of this solution is very easy.

The deployment took between two and three days.

We implement this solution for our clients and deploy it using our in-house team.

Maintenance of this solution is automatic.

We have seen ROI with this solution.

The licensing model for this solution is better because it is based on the box and not the number of users.

I was already familiar with many solutions, so we did not evaluate other options before choosing this one.

This solution contains all of the features that we need. 

I would rate this solution a nine out of ten.

We are system integrators and we deploy it on our customer's sites for email security.

This solution has many good features. The number of false positives is minimal.

It is easy to use and integrates well with FortiSandbox.

It's very contextual, and the reporting is good.

There have been many improvements with the migration from 6.0.

I don't know if it is possible, but I would like to see Artificial Intelligence and machine learning introduced. It would allow for more detailed threat identification.

I have been using FortiMail for five years.

This is a very stable product and all of our customers are happy that we use it.

This solution is scalable.

We have 10 customers who have purchased it and we have two operators who work with the accounts.

From a technical aspect, we have no issues as we have two or three team members who are certified in this product.

Previously, we have not used any other products. We have heard of Cisco but have not worked with this product.

The initial setup is straightforward, not at all complex. It was very easy.

It is very intuitive and easy to deploy. 

Our in-house team deploys and maintains it.

Approximately five years ago the price was low. Now the price is a bit on the high side.

I understand it is because the product comes with a vendor license. One vendor can do many things.

The price is acceptable for the support license it includes.

I would encourage everyone to use this product. Many organizations that are concerned about security especially with email, need to deploy FortiMail.

I would rate this solution an eight out of ten.

Fortinet FortiMail is used for mail protection.

Fortinet FortiMail's most valuable features are its performance and security.

I have been using Fortinet FortiMail for approximately two years.

Fortinet FortiMail is stable.

The salability of Fortinet FortiMail is good.

We have approximately 20 people using this solution in my organization.

The support could be faster because we've been receiving complaints from customers, they say that when they raise a ticket, it doesn't take 24 hours to respond, sometimes the support responds after three days. This is a lot of time.

The initial setup of Fortinet FortiMail was straightforward. The process took approximately two hours.

There is a license required for this solution.

I would recommend this solution to others.

I rate Fortinet FortiMail a nine out of ten.

It actually filters the compromised emails when on a network layer itself.

The UI could be better.

It's quite stable. Both the on-premises and cloud deployments are quite stable.

It's scalable.

The technical support is excellent.

The initial setup is pretty straightforward.

The Fortinet line of products concentrates more on the security of these solutions. That is where we see the competitive advantage over other service providers.

I would definitely recommend Fortinet FortiMail and rate it at nine on a scale from one to ten.

We are using Fortinet FortiMail for safe emailing. We use two versions of the solution 200E and 1000D.

Fortinet FortiMail's most valuable features are antispam, antivirus, database, and data loss prevention (DLP).

Fortinet FortiMail could improve general user management. There are no password policies for users.

I have been using Fortinet FortiMail for approximately four years.

The stability and performance of the solution have been great. We have not had any problems since we have been using it.

The scalability of the solution depends on the version you have. If you have the 200E it has a maximum of 150 users and the 1000D maximum is 1000. These versions are for small to medium-sized companies.

In the 200E version of Fortinet FortiMail we have approximately 70 users and in the 1000D version have approximately 600 users.

We had an issue with the solution and the support was very helpful. The technical team is knowledgeable and they have given us remote support that has been very good in helping us resolve issues.

The installation is straightforward and it took approximately one hour.

I did the implementation myself.

The fees for Fortinet FortiMail can be complicated. However, overall the pricing is fair.

I have evaluated Palo Alto and their technology is better than Fortinet. However, for email, Fortinet FortiMail is the best.

If someone is looking for an on-premise private email server, I would recommend FortiMail. If they have no concerns over privacy then there are cloud solutions available.

I rate Fortinet FortiMail an eight out of ten.

Fortinet FortiMail helps protect our organization's emails from attacks and threats on their system.

Fortinet FortiMail is easy to use and the detection rate is very good. You can customize content filters and profiles are done easily. Additionally, there is a sandbox integration feature that is good.

My customers frequently ask to have detailed documentation for FortiMail and FortiWeb as they have in FortiGate. What they currently have is not enough.

I have been using Fortinet FortiMail for approximately five years.

I have approximately 10 customers using this solution.

I am certified to give support and I have not used the support very often.

I have not faced any issues with the configurations. All technical support issues I had were because of a new feature that caused a bug that needed to be upgraded.

I have used other solutions previously and Fortinet FortiMail is better than Cisco and Trend Micro IMSVA.

The installation is simple.

There is either an annual or six-month charge to use this solution. Fortinet FortiMail is cheaper than Proofpoint or Cisco Security, or other email security appliances.

I would recommend this solution to others.

I rate Fortinet FortiMail a nine out of ten.