What is our primary use case?
In my company, we have a multi-cloud environment in which we are using AWS and Google. So, we are using a mix of services, in which some of our work is on AWS, while the others are on Google. Mostly, we are using certain DevOps tools in our company since I am not a part of the team that handles the infrastructure.
In my department, Kubernetes, Docker, and some other DevOps-related stuff, like containers, are what we have been using on Google Cloud Storage. However, there might be some other teams who are using the infrastructure as well.
What is most valuable?
Although I cannot provide a detailed analysis of the solution's valuable features, I can say that its storage capacity is adequate based on my team's experience. We used to consult with our cloud team to get the storage, mainly related to volumes on the Kubernetes side, and they were able to align those things for us. So, I won't be able to specifically speak about its storage since when it comes to Kubernetes, there is also an open-source version available in the market. The service-based Kubernetes from Google is quite secure and helpful, specifically the GUI of the solution.
What needs improvement?
In my previous company, we used Google. More precisely, we were involved with it because earlier, I was using Azure, which we were specifically using AKS, which is Azure Kubernetes Service. So, AKS was a solution that was well-managed by both cloud providers. But compared to AKS, Google Kubernetes is better, especially its GUI and user-friendliness, because one doesn't have to search too much to find a solution.
Solutions from Amazon and AWS are quite better compared to Google Cloud Storage since they offer more services than Google. When compared to one of its competitors, Google Cloud Storage does not have or offer a lot of services to its users. So, this is one of the downsides of the solution. This might be because AWS has been there a long while Google has just come up in the last five years.
For how long have I used the solution?
I have experience with Google Cloud Storage for three to four months. Also, I am using the solution's latest version. My company has a partnership with Google. The solution is a Google-managed service.
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What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Google is quite scalable, especially Google Kubernetes. But again, it depends on why we are using the solution.
Scalability-wise, I rate the solution a nine out of ten since the services provided by the solution are good. More than a hundred people in my organization are using the solution. From an admin point of view, around ten to fifteen engineers work on the solution. We also have an engineering department with users using it for their applications and other work
How are customer service and support?
The solution's customer service and support are helpful since they are responsive. I rate the solution's technical support a nine out of ten.
How would you rate customer service and support?
How was the initial setup?
If we use a managed service, then Google takes care of the maintenance part. However, if we use an infra one, we manage the maintenance part. I can't say how many people are involved in the maintenance phase because we have multiple applications, and people are involved from the application side and the IT side. So, it depends, and it is situational in nature, like if we are using infrastructure service, then it's all managed by us. Only the VM is managed by the cloud. However, if the application is installed, then the application is managed by the application team. And if any storage or network is associated, then that is all managed by us.
The deployment model for the solution consists of AWS, Amazon, and Google. To some extent, I think we also use Azure for O365 or M365, like Microsoft Teams, SharePoint, and Outlook.
There were no complexities involved in the installation of the solution. In our company, we only had to use the online services provided by Google to install the solution. Though most of the installation can be done online, we are dependent on certain deployment tools like Terraform and Ansible for easy deployment and integration.
What's my experience with pricing, setup cost, and licensing?
Regarding the cost of the solution, Google offers its users a pay-as-you-go model pricing. The cost of the solution is handled by the department handling billing and procurement in the company. So, they used to come to us if they received any extra bills. Then, they used to ask us the reason for extra usage of the services since they always used to compare the solution's current usage with its usage in the past few months.
Which other solutions did I evaluate?
I previously used Microsoft Azure.
What other advice do I have?
I am not sure if I would recommend the solution to others since I am not involved in the infrastructure side, where they actually use the solution for storage purposes. Since I am a part of the DevOps team, I use it to manage services like Kubernetes and containerization. Overall, I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: