I'm a manager in an Indian-based company and we are customers of Google.
Manager at Mahindra & Mahindra
Provides great security and a good interface that works well with other applications
Pros and Cons
- "From an availability perspective it's fantastic; from a security perspective it's fantastic."
- "Could be improved from a storage perspective and a cost perspective."
What is our primary use case?
What is most valuable?
In the two years I've been using this solution, I haven't had a single minute of downtime. That is what's fantastic about the cloud. I know the product is very secure since there was an attempt at a cyber attack some months ago, and the attackers could not penetrate into the Google Cloud. They might be able to attack some on-prem applications but not these applications. From an availability perspective it's fantastic; from a security perspective it's fantastic. I like the interface, it works well with other applications.
What needs improvement?
I think improvements can be made from a storage perspective and a cost perspective. We're currently working on the application modernization and I think that the integration section of Google and the cloud could be simplified. Integration across various applications isn't always successful.
For how long have I used the solution?
We've been using this solution for over two years.
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What do I think about the scalability of the solution?
The scalability is fantastic. We've been able to scale up and down as necessary. We have close to 450 users. I think we will probably extend it. Since the attempted attack, management is now of the opinion that it's best to migrate all the on-prem applications to cloud.
How are customer service and support?
I am satisfied with the technical support. We are in contact with Google's account manager in India and that works well.
How was the initial setup?
The initial setup was complex and the team struggled for a couple of weeks. That was two years ago and things have changed a lot since then. Initially we took on service from the supplier but now we have expert consultants who can manage anything on cloud.
Which other solutions did I evaluate?
We evaluated everything; AWS, Azure and Google. For various reasons, we settled on Google.
What other advice do I have?
I rate this solution a nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Associate Technical Lead at SoftwareONE
A scalable tool that offers a user-friendly interface and GUI to its users
Pros and Cons
- "The solution's customer service and support are helpful since they are responsive...Stability-wise, I rate the solution a nine out of ten."
- "When compared to one of its competitors, Google Cloud Storage does not have or offer a lot of services to its users. So, this is one of the downsides of the solution."
What is our primary use case?
In my company, we have a multi-cloud environment in which we are using AWS and Google. So, we are using a mix of services, in which some of our work is on AWS, while the others are on Google. Mostly, we are using certain DevOps tools in our company since I am not a part of the team that handles the infrastructure.
In my department, Kubernetes, Docker, and some other DevOps-related stuff, like containers, are what we have been using on Google Cloud Storage. However, there might be some other teams who are using the infrastructure as well.
What is most valuable?
Although I cannot provide a detailed analysis of the solution's valuable features, I can say that its storage capacity is adequate based on my team's experience. We used to consult with our cloud team to get the storage, mainly related to volumes on the Kubernetes side, and they were able to align those things for us. So, I won't be able to specifically speak about its storage since when it comes to Kubernetes, there is also an open-source version available in the market. The service-based Kubernetes from Google is quite secure and helpful, specifically the GUI of the solution.
What needs improvement?
In my previous company, we used Google. More precisely, we were involved with it because earlier, I was using Azure, which we were specifically using AKS, which is Azure Kubernetes Service. So, AKS was a solution that was well-managed by both cloud providers. But compared to AKS, Google Kubernetes is better, especially its GUI and user-friendliness, because one doesn't have to search too much to find a solution.
Solutions from Amazon and AWS are quite better compared to Google Cloud Storage since they offer more services than Google. When compared to one of its competitors, Google Cloud Storage does not have or offer a lot of services to its users. So, this is one of the downsides of the solution. This might be because AWS has been there a long while Google has just come up in the last five years.
For how long have I used the solution?
I have experience with Google Cloud Storage for three to four months. Also, I am using the solution's latest version. My company has a partnership with Google. The solution is a Google-managed service.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Google is quite scalable, especially Google Kubernetes. But again, it depends on why we are using the solution.
Scalability-wise, I rate the solution a nine out of ten since the services provided by the solution are good. More than a hundred people in my organization are using the solution. From an admin point of view, around ten to fifteen engineers work on the solution. We also have an engineering department with users using it for their applications and other work
How are customer service and support?
The solution's customer service and support are helpful since they are responsive. I rate the solution's technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
If we use a managed service, then Google takes care of the maintenance part. However, if we use an infra one, we manage the maintenance part. I can't say how many people are involved in the maintenance phase because we have multiple applications, and people are involved from the application side and the IT side. So, it depends, and it is situational in nature, like if we are using infrastructure service, then it's all managed by us. Only the VM is managed by the cloud. However, if the application is installed, then the application is managed by the application team. And if any storage or network is associated, then that is all managed by us.
The deployment model for the solution consists of AWS, Amazon, and Google. To some extent, I think we also use Azure for O365 or M365, like Microsoft Teams, SharePoint, and Outlook.
There were no complexities involved in the installation of the solution. In our company, we only had to use the online services provided by Google to install the solution. Though most of the installation can be done online, we are dependent on certain deployment tools like Terraform and Ansible for easy deployment and integration.
What's my experience with pricing, setup cost, and licensing?
Regarding the cost of the solution, Google offers its users a pay-as-you-go model pricing. The cost of the solution is handled by the department handling billing and procurement in the company. So, they used to come to us if they received any extra bills. Then, they used to ask us the reason for extra usage of the services since they always used to compare the solution's current usage with its usage in the past few months.
Which other solutions did I evaluate?
I previously used Microsoft Azure.
What other advice do I have?
I am not sure if I would recommend the solution to others since I am not involved in the infrastructure side, where they actually use the solution for storage purposes. Since I am a part of the DevOps team, I use it to manage services like Kubernetes and containerization. Overall, I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
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January 2025
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Director, Talent Acquisition & Staffing at Conduent (formerly Xerox Services)
Reliable, accessible, and allows for an ease of operations
Pros and Cons
- "It’s very stable."
- "The solution could always be more user-friendly."
What is our primary use case?
The solution is only used for the storage and filing of personal items and documents.
What is most valuable?
The ease of operations is great. It makes everything easily accessible.
It’s very stable.
The stability is good.
What needs improvement?
The solution could always be more user-friendly.
For how long have I used the solution?
I’ve been using the solution for the last couple of years.
What do I think about the stability of the solution?
The solution is very stable. It’s reliable. It doesn’t crash or freeze. There are no bugs or glitches.
What do I think about the scalability of the solution?
If a company needs to scale the solution, it can do so.
I just use it for personal use. I do not have plans to scale.
How are customer service and support?
I’ve never used technical support. I can’t speak to how helpful they would be.
How was the initial setup?
There is no real installation required as the entire solution operates on the cloud.
What's my experience with pricing, setup cost, and licensing?
I don’t have any information in regards to licensing.
What other advice do I have?
I’d recommend the solution to other users.
I would rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Manager at a comms service provider with 10,001+ employees
Free up to 15GB, easy to add more data, and reliable
Pros and Cons
- "It is seamlessly integrated with your Android. There’s no fuss, no hassle."
- "The solution only allows so much space for free."
What is our primary use case?
You would end up using Google Cloud storage for anything that has got to do with Google, for example, your Gmail, Google photos, your Google Drive and so on. It’s for storage.
What is most valuable?
I like the simplicity. It is seamlessly integrated with your Android. There’s no fuss, no hassle.
The solution is stable.
You can continue to add to your storage. You just have to pay and it will grow in size. It is also free up until 15GB.
It's used by a lot of people.
What needs improvement?
The solution only allows so much space for free. Later, they forced me to buy additional storage. Now I'm a paying Google customer.
I'm not a fan of Gmail or the overall email viewing experience. I don’t like the interface. I prefer Microsoft and Outlook.
I'd like to see them improve on that product. They should declutter the UI and keep it simple so that, for example, the latest conversation comes at the top of Gmail and you don't need to really break your head to figure out where things are.
My concern is that they could block me at any time for any reason. It’s not about security. It’s more about me being unsure how they can assure me of having access when I need my files. At some point, Google can just say “you’ve exhausted your storage” and you have to buy more to access to keep your files.
For how long have I used the solution?
I've been using the solution for barely three months.
What do I think about the stability of the solution?
I haven’t had any issues with stability. There’s been nothing so far that I can think about in terms of issues. There are no bugs or glitches and it doesn’t crash or freeze. It’s reliable.
What do I think about the scalability of the solution?
It’s my understanding that almost everybody uses the product. Very few are still in the paying segment as they still may not have exhausted their quotas. Unless you are an avid Apple fan, you'll end up using Google Cloud. After all, who doesn't have a Gmail account?
How are customer service and support?
I don't recall any time in the recent past having contacted for support for a technical glitch.
How was the initial setup?
As a cloud-based solution, there isn't really any setup process to go through.
What's my experience with pricing, setup cost, and licensing?
The solution is free at first, and then you have to pay. I've exhausted my quota of 15 GB which generally Google gives to every user.
What other advice do I have?
I’d recommend the solution to other users.
I would rate the solution nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
First Vice President/ Private Banking Manager at Eastwest Bank
Easy to find features, and performs well, but the storage usage could be improved
Pros and Cons
- "It's simple to use."
- "It would be better to assign storage usage to different categories, because storage capacity is cumulative, if your Google album and email are both full, you will be unable to send or receive email."
What is our primary use case?
I use Google Cloud Storage for my personal use for storage. It is the most common and well-known.
What is most valuable?
I am satisfied with this solution.
The performance is acceptable.
It's simple to use. You can easily find the function you require by looking at the bottom of any page.
What needs improvement?
It would be better to assign storage usage to different categories, because storage capacity is cumulative, if your Google album and email are both full, you will be unable to send or receive email.
For how long have I used the solution?
I have been using Google Cloud Storage for five years.
We are working with the most recent version.
What do I think about the stability of the solution?
Google Cloud Storage is a stable solution.
What do I think about the scalability of the solution?
It is for my personal use, I am the only user of this solution.
How are customer service and support?
I have not contacted technical support.
Which solution did I use previously and why did I switch?
For my personal computers, I have Windows.
Previously, I worked with One Drive.
How was the initial setup?
There is no installation because everything is done in the cloud.
What's my experience with pricing, setup cost, and licensing?
There are no licensing fees.
Which other solutions did I evaluate?
I am not an expert in log management. I am just looking for a useful tool in the SRE field. I am just conducting a study. I'm an intern at our company, and I try to assist them with their research, but I have no idea what's going on in our company. I simply present my research.
What other advice do I have?
I would recommend this solution to others who are interested.
I would rate Google Cloud Storage a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technology Competency and Solution Head at LearningMate
Good price, stable, scalable, and allows us to work offline
Pros and Cons
- "It is stable and scalable."
- "Its security should be better from the data security point of view. It should be more secure, and it should get tightly integrated with products such as Google Docs and Google Sheets. Microsoft covers different kinds of tools such as Microsoft Office, Microsoft Word, and Microsoft Excel."
What is our primary use case?
We are using Google Cloud Storage mainly for our document management. We have its latest version.
What is most valuable?
It is stable and scalable.
What needs improvement?
Its security should be better from the data security point of view. It should be more secure, and it should get tightly integrated with products such as Google Docs and Google Sheets. Microsoft covers different kinds of tools such as Microsoft Office, Microsoft Word, and Microsoft Excel.
What do I think about the scalability of the solution?
It is scalable. You can scale based on your users. We have more than a thousand users, and it allows me to share across my team.
How are customer service and technical support?
We don't need any support.
Which solution did I use previously and why did I switch?
We tried using other tools from AWS and Microsoft. We have a very limited number of users on Microsoft Azure. Office 365 is only for the senior leadership.
How was the initial setup?
Being a cloud solution, it doesn't require installation. I can also use it offline. To use it offline, I need to install an app on my machine that allows me to work offline and gets synced without my server.
It is completely cloud-managed. We don't need a separate team to maintain it. We only have our regular IT team that creates the users, and they automatically get signed up to Google Storage.
What's my experience with pricing, setup cost, and licensing?
Its price is fine.
What other advice do I have?
I would recommend this solution to others. We plan to keep using this solution.
I would rate Google Cloud Storage a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO and Owner at PT Solusindo Total Teknikatama
Useful shared folder, reliable, and straightforward setup
Pros and Cons
- "The most valuable feature of Google Cloud Storage is the shared folder."
- "Google Cloud Storage could improve by having better integration with Microsoft Office files. When I open a Google document I would like it to be able to be opened with Microsoft. You can already open Google documents in Microsoft Office."
What is our primary use case?
I'm using Google Cloud Storage for my photo, work files, documents, and a lot of PDFs.
What is most valuable?
The most valuable feature of Google Cloud Storage is the shared folder.
What needs improvement?
Google Cloud Storage could improve by having better integration with Microsoft Office files. When I open a Google document I would like it to be able to be opened with Microsoft. You can already open Google documents in Microsoft Office.
For how long have I used the solution?
I have used Google Cloud Storage for approximately 10 years.
What do I think about the stability of the solution?
Google Cloud Storage is stable. I have not seen any downtime and the cloud has been integrated with my local storage. Google has the feature for local implementation.
What do I think about the scalability of the solution?
The scalability is good in Google Cloud Storage. I only need to purchase more storage if I want to expand.
I am using this solution for my office and we have a total of eight people using the solution. We plan to increase our usage in the future.
How are customer service and support?
I have not contacted the support from Google Cloud Storage. However, it would be helpful if Google Cloud Storage had a quick support option when things might not be working correctly. For example, in the past, we have had issues with
synchronization. However, this problem has now been fixed.
How was the initial setup?
The initial setup of Google Cloud Storage is straightforward.
What's my experience with pricing, setup cost, and licensing?
We do not have to pay for a license for Google Cloud Storage but there is a subscription that needs to be paid.
What other advice do I have?
I rate Google Cloud Storage an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Enterprise Architect at Tech Mahindra
Useful native algorithms, quick setup, and reliable
Pros and Cons
- "Google Cloud Storage's most valuable feature is the native algorithms are available. Some of the algorithms are not available for the use cases that we had in Microsoft Azure. We didn't find any native algorithms and that's the reason why we decided to use the machine learning algorithms in GCP."
- "Google Cloud Storage could improve the integrations in a way Microsoft Azure is going about it. For Data Lake integrations, Microsoft Azure has a bunch of native pipelines available. All Google needs to do is add the same set or maybe even improve on the sets that they have. All the analytics, including the Data Lake, would then be able to sit in Google Cloud Storage."
What is our primary use case?
We use Google Cloud Storage to copy, and do machine learning, then we send the information back to Microsoft Azure.
What is most valuable?
Google Cloud Storage's most valuable feature is the native algorithms are available. Some of the algorithms are not available for the use cases that we had in Microsoft Azure. We didn't find any native algorithms and that's the reason why we decided to use the machine learning algorithms in GCP.
What needs improvement?
Google Cloud Storage could improve the integrations in a way Microsoft Azure is going about it. For Data Lake integrations, Microsoft Azure has a bunch of native pipelines available. All Google needs to do is add the same set or maybe even improve on the sets that they have. All the analytics, including the Data Lake, would then be able to sit in Google Cloud Storage.
For how long have I used the solution?
I have been using Google Cloud Storage for approximately one year.
What do I think about the stability of the solution?
Google Cloud Storage is fairly stable. It's as stable as Microsoft Azure. Thankfully, those customers that we had weren't hit by any downtime, which Microsoft Azure and GCP did see last year. However, our particular customer was very lucky they didn't face any downtime on either service.
What do I think about the scalability of the solution?
The scalability of Google Cloud Storage is similar to Microsoft Azure. The scalability between GCP, Microsoft Azure, and Amazon AWS, are all at par, all three providers have the same growth pattern that they want to look at. All of them are setting up new regions and new locations. They are as scalable as each other. I don't think you would be in a position to put one ahead of the other.
Machine learning is for a very specific use case and we have six people in our analytics team that are using this solution.
How was the initial setup?
Google Cloud Storage setup is only a couple of clicks and there's no installation per se. As long as the data feed pipeline is there, that part of the solution keeps running on its own and it will produce results based on what it learned.
What other advice do I have?
I would recommend this solution to others if their use case is compelling enough, such as for analytics.
I rate Google Cloud Storage an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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