Infor LN Reviews

A manufacturing company has different processes. The tool helps to combine these different processes.

I like the tool’s multisite functionality.

The tool is expensive. It needs to refine its planning details.

I have worked with Infor LN since 2019.

The tool is very scalable. We have 15 customers for the solution.

Infor’s technical support is good. The tickets that we raised had been addressed very well. Our customers prefer L1, L2, and L3 support.

The solution’s setup is straightforward. The entire deployment process will take around nine months to complete. We follow project management methodology and implementation methodology while deploying the solution.

The tool’s AMC and support are given on a yearly basis. You need to make monthly payments for support.

I would rate the solution an eight out of ten. You need six consultants and two technical consultants to maintain the solution.

Our primary use case is the manufacturing module, finance module, procurement, sales module, and CRM module. They are using all functionality, all modules.

They have managed the customers' profits of the section, and also improved the manufacturing cost process. Procurement is very important for everybody. Stock management is valuable in Infor LN. Infor LN is a powerful tool, and our customers use all the functionalities well.

The most valuable features are manufacturing, and manufacturing costing modules. These are all powerful features of Infor LN.

I would like to see the CRM improved. I would also like to see a supply chain management feature.

I have been working with Infor LN for more than twenty years now.

The stability is excellent and there are no issues with performance.

There are no issues with the scalability you can work with a ten-person worker company or ten thousand.

The initial setup is complex on a scale of one to ten a six for complexity. It is a complex process like any other ERP solution. Normally, a normal size company project takes almost one year of project management time and implementation time.

We can deploy our Infor LN solution on-premise or cloud options. There are two cloud options, private cloud, and public cloud. You can select whatever you want. Of course, it depends on your budget. If you don't want to make an infrastructure investment, you can select the public cloud option or a private cloud option. But if you are a strong technical team inside in your company, you can implement and set up the solution on-premise.

The standard pricing is two thousand per year per user. There are no additional costs.

Infor LN has very good investments, as I know. They have a number of technical research and development teams. They have invested big money in the technical side. Therefore, Infor LN will be the leader in the market in this industry. I would rate Infor LN an eight on a scale of one to ten.

We're working with the industrial sector. We work with manufacturers and companies like that. They use this ERP for all the processes of the company. They use it in the financial department, and they use it in the production department. They try to use this ERP for all the processes in the company.

We are using the new cloud version. It is very different from the previous version because of the restrictions of the cloud. We knew the previous version of Infor LN very well. Our technical team feels more comfortable with this version, but we have to move on to and adapt the next version, which is a cloud version.

Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good.

Our clients don't like the relationship with Infor, which is the manufacturer of the product. They don't like the commercial relations with the sales team and things like that. Information that comes from the company isn't helpful for Spanish customers. They don't bother about this market. Infor seems to think that this market is too small to support.

From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc.

We are a partner of Infor, and it has been more than 20 years.

Our customers haven't had any stability-related problems.

We don't have many customers. Most of the customers that have grown have changed to SAP. I don't know if it is because of scalability or because big companies like to use the most known ERP brands.

I would advise choosing a good partner. This is the first rule. The tool is good, but you need to choose a good consultant.

I would rate it a seven out of 10.

Infor LN is an ERP software suite that focuses on automotive industries, hi-tech electronics, industrial manufacturing, heavy electricals, heavy engineering, and so on. We supply manpower for IT leaders operating in India, like HCL, Accenture, and Infosys. We have quite a few customers in other parts of the world as well. 

While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things. 

I've been using LN for close to 20 years.

LN is definitely a stable product. It's number one on Gartner's four quadrants. 

Infor LN is one of the easiest ERP software to install. However, implementation takes time. It takes somewhere around 25 to 30 days to do the basic piloting of the software.

Compared to other high-end ERP software, Infor LN's cost of ownership is lower. The difference isn't huge, though.

The competitors of Infor LN are S4 Hana of SAP and Oracle E-business Suite. They are the best software when it comes to ERP functionality. However, when it comes to technology, Infor LN is quite ahead. SAP is catching up in that area though.

In terms of ease of use and product vision, Infor LN stands tall. It stands at number one. I would rate it 9.75 out of 10. I can't say 10. I've explored most of the functionalities, and it caters to the complete fleet of business processes, but then again, there is some industry-specific equipment that can come up, so I speak to how LN would handle that. So I can only say it is nine out of 10.

I would definitely recommend Infor LN. They are keeping pace with the digital transformation and transformations industry. 

The product configurator in ERP was managing sales quotations and orders, as well as BOM and routing through defined product features and corresponding constraints. That automation prevented user mistakes, speeded up employee on-boarding, saved engineering time to focus on new products and designing elevators for prestigious buildings all over the world.

Project-wise, discrete manufacturing business could yield to manual or semi-automated planning for production. MRP covered that need from the very first day, and provided better insights both for material and operation planning under unlimited capacity.

As a multinational company, acting in various markets, reporting and documenting in various currencies was essential. Costing would be another issue to be competitive in the market. Multicurrency functionality saved valuable resources both in logistics and finance.

Baan IV is used in both logistics and finance. An integrated environment with the product configurator, MRP and multicurrency capabilities provided better insights to manage company instead of ad-hoc operational maneuvers. Product traceability and customer experience is improved.

Infor ERP LN after Feature Pack 8 covered the following needs: non-sequential PCF, advanced scheduling, better user experience (Facebook like, user social space for processes), ION architecture, and better customization/development options. Further evaluations are needed for supply-chain and warehouse operations. In any case, detailed analysis is needed for specific requirements. Actual costing should also be reviewed in detail.

I have used Baan IV for 13 years and it is still in use.

Baan IV is in use at various sites. Infor ERP LN is also close to live for global upgrade.

We have not encountered any stability issues.

There is limited support on Baan IV, but for Infor ERP LN there are more options. When it comes to vendor support on implementations, I prefer to see Infor as a partner not as a vendor. They should be closer to the customer.

Previous solutions were partial ones. They didn’t cover both logistics and finance.

Initial setup was straightforward: one logistics – one finance; manufacturing and finance integration was postponed to a later phase to give users time to manage BOMs and getting acquainted with ERP’s functionalities, preferably driven by a PDM solution.

Concurrent/named user licensing provides flexibility and expandability. Having cloud-based licensing in evaluation will open up different opportunities. Although price is a major concern at the initial investment, a company will reach expected business results easily especially if they have add-on modules providing better process integration and business intelligence.

When evaluating the upgrade to Infor ERP LN, Oracle and SAP were on the short list.

Infor ERP LN is a fair option, especially for discrete manufacturers. Implementation is a key differentiator. ERP project team members (both internal and external) are key players that will set the level. Sponsors and steering committee support and care is the most important factor from the first day until going live.

My rating considers user experience, missing advanced scheduling and sequential product configurator.

The following features are valuable to us:

Software Version control – helps in clearly separating Global/Country/Customer specific software components.

Web enablement – the development tool is common for both regular forms as well as web forms. Hence, the product did not have to be redeveloped for web enablement.

Order Management, Warehousing and Planning – these modules have considerable depth in functionality.

Kiran - The way the ERP LN Architecture is structured that it allows for different versions of the same component to be present in a single environment. ie for example there could be 3 versions of a purchase order functionality ie global / country / customer . user could create an company using any of the versions. This helps in testing, environments involving multi location / country set ups etc

Infor LN Development Tool’s basic structure has remained the same (of course there has been a lot of enhancements) since it was a forms based client server application. Presently the ERP has a new HTML 5 web based UI. The web UI is created internally by the ERP development tool and Infor did not have to redevelop the forms for eb enabling the application. ( To give an analogy It’s like a VB based application and an internal engine converts it completely into asp.net )

Complete cost capture and control in project based environments has helped in evaluating project cost breakdown for cost control and estimation.

The following need improvement:

• Standard beautiful looking reports - Most reports have too much content and often need to be customized for user friendly presentations.
• Standard reports – LN offers hundreds of standard reports. Many of these should be redesigned by Infor so that there are basic reports that can be available out-of-the-box in printable formats. Most standard reports have too many fields and need to be customized or modified before the users can actually use them.
• Task Management – Presently LN requires one to use an add-on component called ION/Xi so that users get a task list. If one uses only the core, then user needs to go through some reports to get a ‘to do list’ for the user. If this is incorporated in the core ERP then it will be a great value addition and make the processes very efficient for the organizations, as it will be ‘pro-active’ on the part of the ERP.

I have been using Infor for 15 years.

I did not encounter any issues with stability.

I did not encounter any issues with scalability.

Support for Core ERP is extremely good.

Regarding add-ons, with many different technologies involved, support is not as smooth and swift.

We did not have a previous solution.

Initial set-up is complex. Infor ERP LN, like any top line ERP, has a lot of functionality and so has to be suitably set up to prevent making it too big to handle.

Look at total cost when dealing with Core plus Add-ons.

We did not evaluate any alternatives.

Look for an experienced partner/resource. Clearly spell out objectives and outcomes for the project. Put your best people in the implementation project and let them take complete ownership. Try to phase out the functionality implementations appropriately based on needs and size of your company.

Infor LN has strong sales, purchase, warehousing, and logistics order management. It provides a field service management software module and is excellent in finance.

It has large-scale quality modules like the CRM module, and almost everything is capable in Infor LN.

The freight management module is a bit complex and can be improved. It can be simplified to make processes and navigation less complicated.

I would also like to see some HR-related activities in the modules for this solution. For example, the HR payroll module is one where the wages and salary should get triggered based on the leave applications.

We have been using this solution for almost nine years. It is cloud-based and provided on-premises.

We are using version 10.7, which applies to countries around the globe.

It is a straightforward and stable product.  

It is a scalable solution that handles multi-company and multi-site environments.

There is no staff required. Only minimum administration is needed, so the production company manages everything. However, we will need a cloud admin when we want to give control access.

I rate the technical support a three and a half out of five. Infor LN has a support portal, so if our customer encounters a bug or issue, it will log a case in the import portal. Then, based on the duration and SLS, it is assigned, and technical support gives us their recommendation and solution. If they can't solve the issue over email, they set up a Webex call, take control of our system, and debug the problem.

The initial setup was straightforward and not complex. However, the training is not straightforward, so a non-specialist will need training before using it.

I believe the licensing cost is approximately US $1,500 per user per annum. But I'm not entirely sure as I am not from the sales department.

I rate this product a nine out of ten. Infor LN is very good at manufacturing modules for manufacturing industries. It is easy to implement and won't take more than three to four months to implement an out-of-the-box solution for a mid-scale sector.

Also, with Infor LN, everything comes in a bundle with no additional costs. There are a few business analytics features such as Infor Birst and another application called Infor Factory Track for inbound and outbound activities automation.

A few cloud suites are a part of the bundle, but it is an add-on feature for others. There are also other add-ons like the HR and CRM modules. For example, if the existing CRM module does not satisfy your business needs, you can have another module and integrate it. However, if you want an additional reporting or analytics tool, it is a licensed product with a cost.

• User experience
• Ease of use
• Rich functionality

The process module needs improving as in Baan IV which had a module for customers in the processing industry, for example, paint manufacturing.

I've used it for over 18 years, in its various versions as Baan (from v4) and then ERP LN.

As expected every software will have its bugs, and the ones for this are -

• Q/A of the product is not up to expectations
• Users are forced to test the software during implementation

Once the bugs are fixed, product is quite stable.

The product is highly scalable but setup is a bit complicated. Once the parameters have been set, however, companies from five to 5,000 users can operate the product.

It's reasonable.

It's reasonable.

From the beginning I implemented it. Initially using a legacy mainframe application, Unis-1100 on a Unisys mainframe. I also implemented MTMS, a UK based Cobol based MRP2 software before moving onto Baan. From there, I have stayed with Baan/Infor and its various versions for the last 18 years,

Baan IV was straightforward but ERP LN became complex and the latest version is highly complicated.

I recently joined a company with heir own IT department, but prior to that I would implement ERP LN.

Much higher than that of SAP.

• It ranges on the size of the company and number of licenses
• Day to day cost is annual maintenance fees, functional analysts and technical developers to support the application in house
• Typically most companies have at least two resources to implement any ERP package
• ERP LN latest version requires at least 3 resources

When I was originally part of a consulting company, we evaluated three in 1997 -

• Baan (now Infor ERP)
• Oracle
• Made2Manage

Find the right implementation partner as there are many consultants who have no clue of the products functionality. Also, most of the implementation partners don’t take any ownership in implementation. You need to dedicate a group of users to the implementation, otherwise you will be spending lot of money on consultants.