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Bao Yi Chai - PeerSpot reviewer
Manager at Sarawak Energy Berhad
Real User
Top 5Leaderboard
Integrates effectively within the ecosystem and has good scalability
Pros and Cons
  • "The platform is well-integrated with all Microsoft products."
  • "They could maintain the consistency of features and UI while updating the product."

What is our primary use case?

We use Microsoft 365 Business for features like Teams, SharePoint, etc.

What is most valuable?

The platform is well-integrated with all Microsoft products.

What needs improvement?

They could maintain the consistency of features and UI while updating the product. It is fine to release frequent updates, but there shouldn’t be drastic changes in operations.

For how long have I used the solution?

We have been using Microsoft 365 Business for two years.

Buyer's Guide
Microsoft 365 Business
December 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rate the product's stability a nine out of ten. It has room for improvement.

What do I think about the scalability of the solution?

It is a scalable platform.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

They offer corporate subscriptions for the platform. We have to renew it yearly.

What other advice do I have?

I rate Microsoft 365 Business an eight out of ten. I recommend it to other companies as it integrates effectively within the ecosystem. We can conveniently share the data across teams.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Specialist at Global Biotech Products
Real User
Top 5
Can be used on any device and works really well on stand-alone systems
Pros and Cons
  • "The software can be used on any device or any form which is a really big benefit."
  • "They can improve their training materials."

What is our primary use case?

I have been using Microsoft 365 Business for document functions, and finance-related tasks, and Excel for calculations and accounting purposes. Additionally, PowerPoint comes into play for creating presentations.

How has it helped my organization?

It has helped us to work collaboratively. We can now connect a user to work with us and share functions like a team. For example, users can share data, conduct meetings online or communicate with the other company. The environment is really beneficial. 

What is most valuable?

The software can be used on any device or any form which is a really big benefit. Changing to Microsoft 365 Business was really important. The products work really well on stand-alone systems. We share our issues with the Microsoft team and they really help us. The team and work culture have the required experience to cater to all our needs. 

What needs improvement?

They can improve their training materials. Sometimes, seniors are busy, so Microsoft should build training materials in local languages and add more features based on them so that there is a better understanding of functions and features. 

For how long have I used the solution?

I have been using Microsoft 365 Business for three years.

What do I think about the stability of the solution?

I would rate the solution’s stability a nine out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability of the solution a nine out of ten. 

How are customer service and support?

The customer support is good. 

Which solution did I use previously and why did I switch?

We have always used Microsoft 365 Business and never opted for any other solution.

How was the initial setup?

The initial setup is straightforward. Normally, we as a team deploy the solution on the customer’s system. The deployment depends on the speed of the Internet connectivity.

Just one person is required for the deployment. Two people are required for the maintenance. The deployment involves downloading the package from the cloud, installing it on the system, and is followed by the completion of setup. I would rate the setup a nine out of ten. 

What other advice do I have?

I think it is a good solution, however, it requires an understanding of function materials. We use Microsoft almost every day with almost 130 users and in case we have more employees, we are looking to increase the usage. I would rate this product an eight out of ten overall.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft 365 Business
December 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Manjunath Bhimareddy - PeerSpot reviewer
Project Lead Performance Engineer & Automation at Allstate
Real User
Top 5
Reliable, stable, and scalable
Pros and Cons
  • "When a company needs to expand it, it can do so."
  • "We would like to see the solution use more artificial intelligence bots in future releases."

What is our primary use case?

We primarily use it as a business solution. We're using it for applications such as Microsoft Word, SharePoint, Teams, et cetera.

What is most valuable?

The solution has been very stable. It's very reliable. 

The scalability is good. When a company needs to expand it, it can do so.

What needs improvement?

We would like to see the solution use more artificial intelligence bots in future releases. 

For how long have I used the solution?

I've used the solution for about two years now. It's been a while at this point.

What do I think about the stability of the solution?

We have found the solution to be very stable. It's reliable and the performance is good. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

You can scale the solution if you need to. 

We have more than 2,000 people on the solution currently.

Which solution did I use previously and why did I switch?

We have always used Microsoft. We did not use a different solution. We likely used an earlier version of Microsoft.

How was the initial setup?

I didn't take care of the implementation part of the solution. I cannot speak to how easy or difficult it was or what was involved in the process. I also cannot say how big the technical team was that rolled it out. 

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee, however, I do not have insights into the exact costs. I don't handle anything related to licensing. 

What other advice do I have?

We're using the latest version of the solution.

I'd rate the solution at a nine out of ten. We've been pretty happy with its capabilities. 

I'd recommend the solution to other users and companies mostly based on its stability.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Group DWH and BI Senior Manager at Virgin Mobile Middle East and Africa
Real User
Comprehensive package, easy collaboration, and highly stable
Pros and Cons
  • "The solution allows for easy collaboration. You are able to use, for example, Excel and go online to the cloud and save your documents offline rather than on a personal hard drive. In my organization, we promote collaboration when possible and this solution does a good job at providing this functionality. The solution is always updated and we receive the latest features. Additionally, they offer many other services we do not use very much but are available, such as Power BI."

    What is our primary use case?

    We use Microsoft 365 Business for email, SharePoint, and OneDrive. In the Office suite, we use many of the old applications, such as Excel. We use extensively SharePoint to share files, OneDrive to take backups on regular basis, and email. 

    What is most valuable?

    The solution allows for easy collaboration. You are able to use, for example, Excel and go online to the cloud and save your documents offline rather than on a personal hard drive. In my organization, we promote collaboration when possible and this solution does a good job at providing this functionality. The solution is always updated and we receive the latest features. Additionally, they offer many other services we do not use very much but are available, such as Power BI.

    For how long have I used the solution?

    I have been using the solution for approximately three years.

    What do I think about the stability of the solution?

    I have found the solution very stable. We have not had any issues in the three years operating any of the products.

    What do I think about the scalability of the solution?

    The solution is scalable. We are using Office 365 Business in all three operations we are currently involved with.

    How are customer service and technical support?

    We use the technical support from Microsoft but it was mostly related to the OneDrive. We had a couple of extensions not supported by OneDrive in the beginning, we reached out to the support and they were very quick to respond and resolve the issues. They have an account manager in the Middle East which provides us with an easy way to receive support.

    Which solution did I use previously and why did I switch?

    We have previously used a cloud storage solution called Egnyte.

    How was the initial setup?

    The full implementation took approximately one day and the length of time it took was due to the need for us to migrate from our on-premise Exchange server to Office 365 Business.

    What about the implementation team?

    We used consultants for the implementation.

    What's my experience with pricing, setup cost, and licensing?

    The solution is expensive and the price could be lowered. For example, if I want to purchase a personal Office 365 subscription, they have pricing that does not have the flexibility to choose a wide range of storage sizes, you are limited to a lower amount. If you then switch to the Business version to receive the larger storage offering it is too large and expensive. If they would allow customers to choose the storage size on-demand it would be beneficial and a big improvement.

    Which other solutions did I evaluate?

    We did not evaluate other options because we have an Exchange server and thought it would be best to use a Microsoft platform.

    What other advice do I have?

    I would recommend this solution to others. I do not see any other comparable alternative solution as comprehensive as this one.

    I rate Microsoft 365 Business a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Aravind Sridharan - PeerSpot reviewer
    Head of Data, Analytics, and Applications at FTC Solar, Inc
    Real User
    Top 10
    A scalable and stable product that offers excellent integration and is worth the money
    Pros and Cons
    • "The product integrates well with Windows and Microsoft solutions."
    • "The configuration could be faster."

    What is most valuable?

    The product integrates well with Windows and Microsoft solutions.

    What needs improvement?

    Group and membership administration in Teams is confusing. It could be improved. The configuration could be faster.

    For how long have I used the solution?

    We use the solution for AD and user management.

    What do I think about the stability of the solution?

    I rate the tool’s stability a nine out of ten. The permission management feature doesn't seem to work as we think it would, especially when external teams are involved. It is complicated.

    What do I think about the scalability of the solution?

    I have no complaints about the scalability of the product. Around 300 people are using the product in our organization. We might increase the usage gradually as the company grows.

    How are customer service and support?

    I am not super happy with the technical support. I rate the support a six or seven out of ten.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The setup is okay.

    What was our ROI?

    The features offered by the tool are worth the money.

    What's my experience with pricing, setup cost, and licensing?

    The solution is moderately priced for what it offers.

    What other advice do I have?

    I recommend the product to others. User permissions and administration take a little bit of time, especially if we have external parties who also need to access our AD and the resources inside. It needs a bit of digging around. Overall, I rate the solution a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Raja Waqar Ahmad - PeerSpot reviewer
    Sr. Network Engineer at Tekboox
    Real User
    Top 5Leaderboard
    Stable product with an easy initial setup process
    Pros and Cons
    • "You can access files through any device at any corner of the world."
    • "The platform’s GUI could be more simple to understand."

    What is our primary use case?

    We use various applications of Microsoft 365 Business, including Outlook, PowerPoint video, and SharePoint.

    What is most valuable?

    Microsoft 365 Business has good features.

    What needs improvement?

    The platform’s GUI could be more simple to understand.

    For how long have I used the solution?

    We have been using Microsoft 365 Business for a year.

    What do I think about the stability of the solution?

    The product is stable. We never encountered any stability issues.

    What do I think about the scalability of the solution?

    We have 25 employees using Microsoft 365 Business in our organization.

    How was the initial setup?

    The initial setup is easy.

    What's my experience with pricing, setup cost, and licensing?

    The product is expensive.

    What other advice do I have?

    I rate Microsoft 365 Business an eight out of ten. It is a good and stable product. You can access files through any device at any corner of the world.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Mark Ngeno - PeerSpot reviewer
    IT Security Manager at LIVING GOODS
    Real User
    Top 5Leaderboard
    Central system to manage documents with good stability
    Pros and Cons
    • "The initial setup process is easy and fully web-based."
    • "The platform's security aspect needs improvement. They should include an inbuilt security feature."

    What is our primary use case?

    Microsoft 365 Business works as a productivity tool. We use it for communication, emails, and scheduling meetings. It is mainly used for call collaboration and document management via SharePoint. It is a central system to manage documents.

    What is most valuable?

    The software's most valuable feature is integrating different Microsoft products, including email, Teams, Calendar, and the newly launched Copilot.

    What needs improvement?

    The platform's security aspect needs improvement. They should include an inbuilt security feature.

    For how long have I used the solution?

    We have been using Microsoft 365 Business for almost a year. At present, we are using the latest version.

    What do I think about the stability of the solution?

    The product is stable. We haven't encountered any system downtime.

    What do I think about the scalability of the solution?

    We have 200 Microsoft 365 Business users in our organization. It is easy to scale up to 150 users. We don't need to worry about infrastructure and resources. It is all handled by the cloud.

    How was the initial setup?

    The initial setup process is easy and fully web-based. We have to log in, create an account, and consume the services. They have technical documentation in case of any difficulties. We can refer to the manual to manage the product.

    What other advice do I have?

    I rate Microsoft 365 Business an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    AshwinMor - PeerSpot reviewer
    Senior Test Lead at HCL Technologies
    Real User
    Top 5
    Has all the necessary features and automation tools required
    Pros and Cons
    • "It is a scalable solution."
    • "They should improve the screen sharing feature in Microsoft Teams."

    What is our primary use case?

    We've been using Microsoft to communicate with clients via email.

    What is most valuable?

    The solution has all the necessary features and automation tools required.

    What needs improvement?

    While using the screen sharing feature in Microsoft Teams, the screen sometimes gets stuck when we move into the remote desktop. They should work on that particular area.

    For how long have I used the solution?

    We have been using the solution for nine years.

    What do I think about the stability of the solution?

    It is a stable solution. But sometimes, the solution drops for a minute. Apart from that, I have not seen any stability issues so far. I rate the solution's stability as a ten.

    What do I think about the scalability of the solution?

    It is a scalable solution. More than a thousand employees in our organization use the solution. I rate its scalability as a ten.

    How was the initial setup?

    The solution is already installed in the system. We just have to put in the credentials and log in.

    What's my experience with pricing, setup cost, and licensing?

    You need to purchase the license.

    What other advice do I have?

    I recommend the solution as it is the best in the market compared to other vendors like Gmail, Yahoo, etc. It is an apt solution for corporations because they get Microsoft Teams, wherein they can connect with their peers for any issues. I rate the solution as a ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user