Microsoft 365 Business Reviews

My son uses Microsoft 365 Business in his school where they do not use books, they work fully online. They are using their laptop on a daily basis where they use applications, such as Word in order to edit, submit, and share documents with the other pupils or teachers.

Office 365 is comfortable and easy to use and sometimes important to share doments with others, it is practically an standard de facto and it is a way to be sure your documents are going to be properly read.

I have been using this solution for approximately one year.

The stability is good.

I have found scalability good in this solution.

My company is quite Microsoft oriented for our laptops and commodity software. We have over 100,000 employees and many of them are using this solution but I am not sure the exact number.

I have needed to use the support for this solution.

We have a familiar subscription and you only need to share a link with the operating system you want to install it on. Anyone can download and install Microsoft 365 Business with a couple of clicks and it will be ready to use in a short period of time.

The price of the subscription for the solution could be less expensive.

I would recommend this solution to others.

I rate Microsoft 365 Business a nine out of ten.

I work for a contact center in Guatemala and this is a contact center platform. We use the 365 tools for our daily operations including email and back office tools. We're customers of Microsoft and I'm the telephony manager. 

Videoconferencing using teams allowed us to keep our meeting cadence during the transition to working from home. SharePoint allowed us to keep sharing content for mobile and work from home users without breaking the company security protocols.

We completed the transition to Microsoft outlook company wide Data leak prevention policy templates added the additional security required for WFH.

We have 5,000 employees and 75% are working from home. It's very stressful when you're video conferencing and you can't disable your own video feeds. I'm always having to look at myself during a conference call. One of our consultants suggested disabling our own self video feed to reduce the stress during a long conference call. It's something small but it bothered everybody.

The other issue is when you want to connect the publicly accessible telephone network to Teams, it requires a paid service and additional models and hardware. If I invite you to a Teams session, you need to have Teams installed. It requires a specific phone connection and for you to have a phone in order to dial into the conference switch. Zoom has a pool of telephone lines already included in the base service and you can just call up the conference number without needing to install anything. That's not the case with Microsoft. 

I've been using this solution for three years.

The tool works, but we have had a couple of blackouts. It was a global problem where the entire platform started behaving badly. The more you rely on the tool, the bigger the concern is for a cloud platform, but so far so good. We had a couple of issues, but that was worldwide. Of the 5,000 people in the company, probably half of them are users.  

We have three people in the company responsible for setup and the actual migration, and they deal with upkeep and any problems. We'll increase use for everybody because we're continuing to work from home and this is going to be the defacto communication tool for our working from home agents. 

We previously used Google but moved to Microsoft.

The initial setup was straightforward. We did it ourselves and we paid for gold support, so we just raised a couple of questions, but it was pretty straightforward. Implementation took about one month. 

Employees are working from home and this solution has enabled us to continue functioning. 

Licensing is on an annual basis. 

It's important to take advantage of the adoption project managers at Microsoft. Our initial setup was without hiccups, but the team at Microsoft responsible for the early adoption for a successful implementation are key. They really helped with the initial setup. When you start from zero, it's not as intuitive as you might think and it helps to have people with more knowledge to point you in the right direction. It's not rocket science, but trying to do it yourself can be a nightmare. 

The product lacks features and is quite expensive so I rate this solution a nine out of 10.

I'm a basic user, using it primarily to send and receive emails. That's the extent of my usage, nothing more in-depth.

I'm satisfied with how they handle data, and the people there are very friendly.   

It could be more reasonably priced. It should be more affordable.

I have been using Microsoft 365 Business for a few years.

It is very stable. 

The initial setup is straightforward. You can use it either on your own or with some assistance. I use it in a very simple manner. It's very straightforward. I can set it up and follow the instructions.

It is not so expensive. 

I would rate it an eight and a half out of ten and would recommend it to others.

Business 365 could potentially affect compliance with local and industry-specific regulations.

We've been using 365 Business for a long time. 

Business 365's performance is good.

Setting up Business 365 is challenging because you need some technical skills. For example, you have to add a few processes where 365's resources are located, so you can activate it. You have to find the path and then activate the product by writing a command.

We have a premium-level license, so we pay extra to get a higher level of support.

I rate Microsoft 365 Business nine out of 10. Microsoft has a good reputation as an SaaS provider, and our enterprise team has a solid relationship with Microsoft. 365 Business meets our needs as an enterprise. I'm personally confident in Microsoft's reputation.

We use this solution to drive our email services and for collaborations of spreadsheets or word documents.

Also, the OneDrive is used for storage, which allows you to access your files from anywhere.

The bundle we have comes with the office installation to the CCM on the user's work tools. When you are working on your documents, you can easily sync them to the one online. It is much more seamless when it comes to accessing documentation and collaborating with other people on the same projects. It is essentially what we use Office 365 for. 

It is easy to use.

It's painless.

If they want to encourage more usage, the pricing should be looked at. The pricing should be in a way where we can leverage the E5 functionality. 

The security section of the solution is also something that is of great concern, especially now that a lot of people are doing work from home. You need the Microsoft Intune solution to help protect your documentation, your documents, and to keep your data confidential.

Lower license options should come embedded with security.

I have been using Microsoft 365 Business for a few years.

In terms of it being scalable, you can practically use it for anything you want to use it for.

We have approximately 480 staff members who are using it.

Everyone has a mailbox account.

I have not contacted technical support. It's pretty straightforward. We have a lot of resources online to guide you. 

We have not called Microsoft for anything.

It's a cloud-based solution, so there really isn't any installation. You are given admin credentials.

You can download the office tools from the cloud and you can apply your licenses to start working and activate your account.

It is quite expensive.

If I wanted to improve it, I would look at the way they price their models, for example, Microsoft is breaking the license models into sections such as E1, E3, and E5.

The E5 license is quite expensive. Most of our users have an E3 license essentially due to cost.

I think that Microsoft Office is the number one solution for organizations. I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business a nine out of ten.

Our entire company uses this solution — roughly 25,000 people. We use Microsoft 365 Business for email, for example. 

We definitely plan to keep using this solution. 

Teams and SharePoint are both great. 

There should be more alignment between Windows solutions, mobile solutions, and web solutions. That way the user experience is always the same. Currently, a Windows solution is very powerful whereas the mobile experience is basic.

I can't comment on support as I have never had to contact them.

As this is a cloud-based solution, there is no setup required.

The licensing could probably be cheaper, but I have nothing to compare it to. 

As an end-user, I would give Microsoft 365 Business an overall rating of nine out of ten — I am very happy with it. 

We use the product for business processes. 

Microsoft 365 Business is an easy-to-use solution. 

The tool should improve its interface.

I have been using the product for ten years. 

I rate the product's stability a nine out of ten. 

Microsoft 365 Business is scalable. 

Microsoft 365 Business' deployment is easy. Deployment is completed in 10 days. 

Microsoft 365 Business is expensive. 

I rate the product an eight out of ten. 

We use the product for sending and receiving emails.

The platform has a good performance. It helps us in finding emails.

There could be more integration with different platforms for the product.

We have been using Microsoft 365 Business for four or five years.

I rate the platform’s stability an eight or nine out of ten.

We have more than 200 Microsoft 365 Business users in our organization. It is a scalable product. We plan to increase the number of licenses. However, it will be expensive.

The initial setup process takes less than a day to complete. It requires one executive to work on it.

We have a technical team and a consultant to assist with product implementation.

Microsoft 365 Business generates a return on investment for us.

I recommend Microsoft 365 Business and rate it an eight out of ten. Its user interface works fine.