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reviewer1680246 - PeerSpot reviewer
Chief Engineer at a tech services company with 51-200 employees
Real User
Uses a standard file format, simple to use and deploy, and has reasonable support
Pros and Cons
  • "The most valuable feature of this solution, in my opinion, is its simplicity."
  • "Pricing is something they could improve in general."

What is our primary use case?

We use Microsoft 365 Business for business applications, such as PowerPoint, Exel, Word, and Outlook.

What is most valuable?

The most valuable feature of this solution, in my opinion, is its simplicity. It is a standard file format that is simple to deploy and exchange files with other users.

For how long have I used the solution?

I have been using Microsoft 365 Business for a year. It's fairly new.

We are using the latest version.

What do I think about the scalability of the solution?

We have 80 people in our organization who use this solution.

Buyer's Guide
Microsoft 365 Business
January 2025
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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How are customer service and support?

I personally have not contacted technical support. The backend team may have reached out to the support team.

How was the initial setup?

As a cloud-based solution, the installation process is quite straightforward.

Similar to the OS, you can spend a couple of days doing the front end, and for each machine, it takes a few hours.

What about the implementation team?

We have a backend team to deploy and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

Pricing is something they could improve in general.

Licensing fees are paid annually.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I am very happy with the product.

I would rate Microsoft 365 Business a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1587588 - PeerSpot reviewer
Founder at a tech services company with 11-50 employees
Real User
A scalable solution with good tech support
Pros and Cons
  • "I feel the solution to be scalable."
  • "The user interface could be better."

What is our primary use case?

As the solution is cloud-based, we always use the latest version.

We typically use the Office tools, Office Suite.

What needs improvement?

The monthly license of the solution is quite expensive. 

The user experience part in the app could be better.

Sometimes I don't understand the relation between OneDrive and SharePoint that well. It's difficult. 

The user interface could also stand improvement. 

For how long have I used the solution?

We have been using Microsoft 365 Business for four years.

What do I think about the scalability of the solution?

I feel the solution to be scalable. 

How are customer service and technical support?

We used tech support a couple of times and found it to be okay. 

How was the initial setup?

As the solution is cloud-based, there is no installation involved. 

What's my experience with pricing, setup cost, and licensing?

The solution comes with a monthly license. It is on the expensive side. 

What other advice do I have?

There are ten users making use of the solution in our organization. 

I would recommend it to others. 

I rate Microsoft 365 Business as an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user