I definitely like the user interface.
Associate Engineer - Network & Security at Connex Information Technologies
A stable and scalable premium office solution with a useful user interface
Pros and Cons
- "I definitely like the user interface."
- "The price could be better. The user interface could be more user-friendly. Microsoft 365 Business could be more secure."
What is most valuable?
What needs improvement?
The price could be better. The user interface could be more user-friendly. Microsoft 365 Business could be more secure.
For how long have I used the solution?
We have been using Microsoft 365 Business for years.
What do I think about the stability of the solution?
Microsoft 365 Business is a stable solution.
Buyer's Guide
Microsoft 365 Business
December 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
What do I think about the scalability of the solution?
Microsoft 365 Business is a scalable solution.
How was the initial setup?
The initial setup and deployment were straightforward.
What about the implementation team?
We have several IT administrators at our office who do it for us.
What's my experience with pricing, setup cost, and licensing?
Microsoft 365 Business could be cheaper.
What other advice do I have?
I would recommend this solution to new users.
On a scale from one to ten, I would give Microsoft 365 Business a nine.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Graduate Trainee at a computer software company with 51-200 employees
Offers great versatility and very stable
Pros and Cons
- "Offers very good versatility."
- "Integration between Excel and the SQL Server could work more efficiently."
What is our primary use case?
This product is the go-to solution for all my office needs.
What is most valuable?
I really like the versatility that Microsoft 365 Business offers.
What needs improvement?
I'd like to see better integration between Excel and the SQL Server, it could work more efficiently and more quickly than it does.
For how long have I used the solution?
I've been using this product for 10 years.
How are customer service and technical support?
I haven't used the technical support, I just Google any questions.
How was the initial setup?
The initial setup is very straightforward and doesn't take much time, no more than an hour maximum. More than half of the staff in the company use 365.
What's my experience with pricing, setup cost, and licensing?
Our IT department takes care of licensing and I'm not sure how that works.
What other advice do I have?
I rate the solution nine out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft 365 Business
December 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Solutions Architect at a tech services company with 11-50 employees
A stable solution with good integration with Outlook, automatic updates, and all the features that I need
Pros and Cons
- "What I like is that Office 365 is nicely integrated with our email application Outlook. We also don't have to worry about updates. They are free, and they just happen automatically."
- "I am pretty happy with its features. However, it could be cheaper for long-term business use."
What is our primary use case?
We are basically using the Office products. We are using Word for business documents, Excel for spreadsheets, and Powerpoint for presentations.
What is most valuable?
What I like is that Office 365 is nicely integrated with our email application Outlook. We also don't have to worry about updates. They are free, and they just happen automatically.
What needs improvement?
I am pretty happy with its features. However, it could be cheaper for long-term business use.
For how long have I used the solution?
I have been using this solution for about a year.
What do I think about the stability of the solution?
It is absolutely stable. There are no issues with that.
What do I think about the scalability of the solution?
I suppose it is scalable because you can install it on more laptops with just additional licenses. It seems pretty easy to manage. I don't manage it myself, so I'm not sure.
We have between 15 and 20 users in our organization who use this solution.
How are customer service and technical support?
I have not used Microsoft support because I never had any issues.
How was the initial setup?
I believe so. I think you log in to Office 365, and it installs the stuff for you.
What about the implementation team?
It was already preloaded when I got the laptop. You don't need anyone from the technical team for its deployment.
What's my experience with pricing, setup cost, and licensing?
It is probably not cheap, but you can't really compare it with anything else.
What other advice do I have?
I would recommend this solution. It has everything that I need, and I plan to keep using this solution.
I would rate Microsoft 365 Business a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Architect at a tech vendor with 10,001+ employees
Real-time edit and update features are useful
Pros and Cons
- "The feature I find most valuable is Business 365's real-time edit and updates. You can share files, and it will automatically create the link for you."
- "However, people might think it's unstable if it hasn't been set up correctly. If the IT team hasn't configured it right, then you'll have a hard time using the product itself."
What is most valuable?
The feature I find most valuable is Business 365's real-time edit and updates. You can share files, and it will automatically create the link for you.
For how long have I used the solution?
I've been using Business 365 for about two years.
What do I think about the stability of the solution?
So far, Business 365 has been stable. Microsoft has been around for quite some time already. However, people might think it's unstable if it hasn't been set up correctly. If the IT team hasn't configured it right, then you'll have a hard time using the product itself. That is what I felt prior to joining this company. I thought Business 365 wasn't good, but I realized that the IT team had set it up incorrectly.
What do I think about the scalability of the solution?
I think Business 365 is scalable because everything is in the cloud right now.
How are customer service and support?
I haven't contacted Microsoft support. Typically, I do my own research about fixes online, so I don't need to contact Microsoft.
How was the initial setup?
I'm unsure about the setup because my company laptop had the solution already installed when I got it.
What other advice do I have?
I rate Business 365 eight out of 10. It's a good product, but I can't really say whether it's the best, to be honest. But I'll rate it eight. Rating a product 10 means they don't need to improve anything. I rate it eight because Windows is constantly changing and improving it.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Software Engineer at Xylem
User friendly interface, easy to use, and reliable
Pros and Cons
- "The most valuable features are the user-friendly interface and ease of use. There is a benefit to not needing to install the application on your computer. For example, if you want to use Outlook or another application you can easily navigate to the website through your phone and quickly check your email. This is a very useful feature."
- "I would prefer to use Microsoft Outlook rather than Office 365 because of the way features are available in Outlook. There are times it becomes difficult to get to certain features through Office 365. For example, if you want to recall an email that you have accidentally send across to someone this is not very easily available through Office 365. The shortcuts available through Outlook are not there in Office 365 Business."
What is our primary use case?
I use Microsoft 365 Business to access the application that is part of the suite, such as Outlook.
What is most valuable?
The most valuable features are the user-friendly interface and ease of use. There is a benefit to not needing to install the application on your computer. For example, if you want to use Outlook or another application you can easily navigate to the website through your phone and quickly check your email. This is a very useful feature.
What needs improvement?
I would prefer to use Microsoft Outlook rather than Office 365 because of the way features are available in Outlook. There are times it becomes difficult to get to certain features through Office 365. For example, if you want to recall an email that you have accidentally send across to someone this is not very easily available through Office 365. The shortcuts available through Outlook are not there in Office 365 Business.
For how long have I used the solution?
I have been using Microsoft 365 Business for approximately three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Microsoft 365 Business is scalable.
We have approximately 5,000 users using this solution in my organization.
How was the initial setup?
The installation is smooth.
What's my experience with pricing, setup cost, and licensing?
There is a subscription needed for this solution.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft 365 Business an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CISO at a manufacturing company with 10,001+ employees
Good support, highly scalable, very stable, and supports a lot of services and applications
Pros and Cons
- "SharePoint and emailing are two technologies that are very widely used by all employees."
- "Its price can be lower. It is definitely a bit expensive than other on-premises and cloud-based solutions. It can also be improved from the security aspect. We recently got the configuration of O365 components tested from an independent partner. While doing our analysis, we found certain gaps that ideally should have been covered as part of the implementation. Microsoft can look into these implementation issues and include a checklist as part of the implementation so that customers are aware of the minimum requirements for implementation."
What is our primary use case?
We are using it for our emails and SharePoint services. We are also using OneDrive for all Word documents, PowerPoint presentations, or Excel data analysis documents. We have its latest version.
What is most valuable?
SharePoint and emailing are two technologies that are very widely used by all employees.
What needs improvement?
Its price can be lower. It is definitely a bit expensive than other on-premises and cloud-based solutions.
It can also be improved from the security aspect. We recently got the configuration of O365 components tested from an independent partner. While doing our analysis, we found certain gaps that ideally should have been covered as part of the implementation. Microsoft can look into these implementation issues and include a checklist as part of the implementation so that customers are aware of the minimum requirements for implementation.
For how long have I used the solution?
We have been using this solution for four years.
What do I think about the stability of the solution?
It is a very stable product. So far, we have not faced any issues.
What do I think about the scalability of the solution?
It is on the cloud, so it is highly scalable. We have around 1,800 users.
How are customer service and technical support?
Their technical support is good. I have not faced any challenges so far.
Which solution did I use previously and why did I switch?
We were on Lotus Notes, and we migrated from Lotus Notes to this solution.
How was the initial setup?
There are two parts to it. The first part is the enablement of the subscription, which is done by Microsoft or the OEM after we procure the solution. The second part is where we need to write some components on our firewall, proxy, and antivirus.
The deployment was pretty smooth. In less than a week's time, it was pretty well configured. In the last four years, we have not faced any kind of issues with this solution.
What about the implementation team?
The OEM partner for Microsoft did the installation. Two persons can manage the deployment.
What's my experience with pricing, setup cost, and licensing?
It has a subscription-based model, so we need to procure as many licenses as required as part of an enterprise agreement.
It is a little bit expensive. It is definitely a bit more expensive than other solutions that are on-premises. It is also expensive as compared to the cloud-based solutions from other companies. However, when we look at the ease of use of the product and the adoption by the users, its cost can definitely be considered as comparable to other products. The features that we get in this solution are not available in solutions from its competitors.
What other advice do I have?
I would recommend this product to others. With respect to the services that are available on O365 and the kind of applications that are available on the O365 platform, it is pretty good. We will keep using it.
I would rate Microsoft 365 Business an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Technical Pre-Sales at a tech services company with 11-50 employees
A stable and scalable solution for office productivity, conferencing, and email capabilities
Pros and Cons
- "Microsoft Teams is the feature that I am currently leveraging for meetings, conferencing, and search-based functionalities. We've been able to extend some applications to Microsoft Teams."
- "Its pricing plan should be better."
What is our primary use case?
We use its email capabilities, calendars, and office productivity applications. We use it on the main platform, and we are using its latest version.
What is most valuable?
Microsoft Teams is the feature that I am currently leveraging for meetings, conferencing, and search-based functionalities. We've been able to extend some applications to Microsoft Teams.
What needs improvement?
Its pricing plan should be better.
For how long have I used the solution?
I have been using Microsoft 365 Business for approximately three years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable and flexible. We have approximately 110 users.
How are customer service and technical support?
We haven't contacted them yet. We haven't had any technical issues so far.
Which solution did I use previously and why did I switch?
We started with Office 365. We've always been with Microsoft.
How was the initial setup?
Its installation was easy. It took us a day.
What about the implementation team?
We did it on our own. We had three people for its installation.
What's my experience with pricing, setup cost, and licensing?
It is expensive, and its price can be better.
What other advice do I have?
I would recommend this solution to other users because Microsoft is experienced in the business world. They're more competent in business processes as compared to other vendors, who are more consumer-based rather than business-functionalities-based. We plan to keep using this solution. We trust our future with Microsoft 365.
I would rate Microsoft 365 Business an eight out of ten. I'm satisfied with this solution.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Manager - RPA & Transition at a financial services firm with 10,001+ employees
An enterprise business solution that provides data security and more storage
Pros and Cons
- "I like the user interface. It's pretty good. Data security is also there, and it gives you more storage space. It supports iOS and Android, which is good."
- "It would be better if Microsoft supported more integrations."
What is our primary use case?
We use it mainly for messaging and data storage. Mainly for storing OneDrive data.
What is most valuable?
I like the user interface. It's pretty good. Data security is also there, and it gives you more storage space. It supports iOS and Android, which is good.
What needs improvement?
It would be better if Microsoft supported more integrations.
For how long have I used the solution?
I have been using Microsoft 365 Business for a couple of years.
What do I think about the scalability of the solution?
It's a scalable solution. We have over 65,000 users at the moment.
How was the initial setup?
The initial setup and deployment are easy.
What about the implementation team?
Nobody will implement this solution for you, whether you're a company or not. If you get a laptop, it's pre-installed. But if you do it from your home, doing your own DIYs, and you have mobile phones, your home laptops, and you need to install it on your own, you can do it. It's easy if you're familiar with Microsoft products.
What other advice do I have?
I would recommend this solution to potential users.
On a scale from one to ten, I would give Microsoft 365 Business an eight.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
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