We have a mixed deployment. Some solutions are on-premises, and some are on the cloud. We are using email on-cloud, and document management and sharing of documents are done on-premises. We have the latest version of this solution.
CISO Executive at a financial services firm with 201-500 employees
Reliable, scalable, flexible, and can be run on different devices from different locations
Pros and Cons
- "Its flexibility is most valuable. It provides flexibility and a dynamic approach. It is not limited by a physical location, and it can be run on different devices from different locations."
- "They can improve its price and make the way of sharing documents more secure."
What is our primary use case?
What is most valuable?
Its flexibility is most valuable. It provides flexibility and a dynamic approach. It is not limited by a physical location, and it can be run on different devices from different locations.
What needs improvement?
They can improve its price and make the way of sharing documents more secure.
For how long have I used the solution?
I have been using this solution for around three months.
Buyer's Guide
Microsoft 365 Business
January 2025
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
What do I think about the stability of the solution?
It is stable and reliable.
What do I think about the scalability of the solution?
It is scalable. We have around 600 users.
How are customer service and support?
So far, we didn't require any technical support.
How was the initial setup?
It was complex.
What about the implementation team?
We got help from their local office for deployment, and we are satisfied with their support.
What's my experience with pricing, setup cost, and licensing?
Licensing is on a yearly basis. Its price could be better.
What other advice do I have?
I would rate Microsoft 365 Business an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT at a construction company with 201-500 employees
I like that it can be installed on multiple devices/platforms
What is our primary use case?
General implementation from an on-premise licensing model.
How has it helped my organization?
At this point, I cannot say if there has been an advantage to changing.
What is most valuable?
Installing on multiple devices/platforms.
What needs improvement?
Cross-application integration.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft 365 Business
January 2025
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Senior Software Engineer at a computer software company with 1,001-5,000 employees
User friendly UI, flexible, and reliable
Pros and Cons
- "The solution is very flexible and the UI is user-friendly."
- "The installation is at a moderate level of difficulty. It could be easier to install."
What is our primary use case?
I am using the solution primarily for the SharePoint program that comes in this packaged solution. I use SharePoint for handling documents.
What is most valuable?
The solution is very flexible and the UI is user-friendly.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
I have found the solution to be stable.
What do I think about the scalability of the solution?
We have approximately 5,000 users using the solution in my company.
How was the initial setup?
The installation is at a moderate level of difficulty. It could be easier to install.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is fair but as a company, we would like it always to be cheaper. There is a license for this solution and the type depends on the organization.
What other advice do I have?
We plan on continue using the solution. However, we do not have any other option.
I would recommend this solution to others.
I rate Microsoft 365 Business an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Development Manager at a tech services company with 51-200 employees
Easy to use, fast, and reliable
Pros and Cons
- "It's fast."
- "Other than the price, I have not had any issues with this solution."
What is our primary use case?
We use this solution in our organization for Office and email.
What is most valuable?
It's fast.
It's in the Cloud, we don't have to manage it on-premises.
It's very good, easier for us, and for our company also.
What needs improvement?
Other than the price, I have not had any issues with this solution.
For how long have I used the solution?
I have been using the latest version of Microsoft 365 Business for a year and a half.
What do I think about the stability of the solution?
It's a stable product. I haven't experienced any issues.
What do I think about the scalability of the solution?
It's scalable. We have 5,200 users in our organization.
How are customer service and technical support?
I have not contacted technical support. We haven't needed to.
Which solution did I use previously and why did I switch?
Before Microsft 365 Business, we used Office 365.
How was the initial setup?
I was not a part of the installation.
What's my experience with pricing, setup cost, and licensing?
As a customer, I would like the licensing fees should be cheaper.
What other advice do I have?
We have plans to continue using this solution.
We are selling this product in another department, and I would recommend it to others who are interested in using it.
I would rate Microsoft 365 Business an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Software Engineer at a educational organization with 1-10 employees
Stable, scalable, easy to use, and easy to install
Pros and Cons
- "It is stable and easy to use."
- "It should support the local language. It should also be cheaper."
What is our primary use case?
I am using it to write documents and do other things.
What is most valuable?
It is stable and easy to use.
What needs improvement?
It should support the local language. It should also be cheaper.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and technical support?
It is easy to use. We don't need any support.
Which solution did I use previously and why did I switch?
Sometimes, we use a local product from the Chinese market, which is similar to this solution. It has document editing or spreadsheet editing tools.
How was the initial setup?
It is easy to install.
What about the implementation team?
Our IT team installed it. We have seven or eight engineers in our IT team.
What's my experience with pricing, setup cost, and licensing?
It is expensive. It should be cheaper, especially for companies and businesses. Licensing is on a yearly basis.
What other advice do I have?
I would recommend this solution. I plan to keep using this solution.
I would rate Microsoft 365 Business an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Pre-Sales at a tech services company with 11-50 employees
Has quite a lot of functionalities that enable us as a business to run
Pros and Cons
- "Channel access is the most valuable feature. I can access it via any machine. I can access it via Android application, via my browser, or via the Windows application. That is one reason I like it. The multi-functionality is another valuable feature. It has quite a lot of functionalities that enable us as a business to run."
- "Previously, it was on concurrent basis access, but currently, it's on named user access. That's the biggest challenge we have, but we are looking to integrate SharePoint whereby we can have a portal where we can have the non-core users access via Sharepoint. That's what I'm looking to have an update on. So the cost is a bit of an issue."
What is most valuable?
Channel access is the most valuable feature. I can access it via any machine. I can access it via Android application, via my browser, or via the Windows application. That is one reason I like it.
The multi-functionality is another valuable feature. It has quite a lot of functionalities that enable us as a business to run.
What needs improvement?
User access costs need improvement.
Previously, it was on concurrent basis access, but currently, it's on named user access. That's the biggest challenge we have, but we are looking to integrate SharePoint whereby we can have a portal where we can have the non-core users access via Sharepoint. That's what I'm looking to have an update on. So the cost is a bit of an issue.
For how long have I used the solution?
I have been using Microsoft 365 Business for four years.
What do I think about the stability of the solution?
It's a stable solution. We haven't had any problems.
What do I think about the scalability of the solution?
We are good with scalability. We have also not expanded our processes that much to experiment with scalability.
How are customer service and technical support?
We have a vendor who assists us with the customization. We are looking into upgrading. I've tried to experience the cloud version and it has some also multi functionalities. We are looking into the AI features that we've really liked to input into our processes. We are also looking to upgrade the solution so that we can have the AI functionality.
How was the initial setup?
We used a third-party for the deployment. They helped us do some customizations. We haven't had any challenges with the setup.
What other advice do I have?
When we look at the roadmap, we see they are moving with the current trends in technology. So you won't have a solution whereby there are no upgrades from its functionalities. Microsoft is well established on the foothold and the business processes. They understand the key business processes that are required to be supported by an ERP. I would recommend it to another client.
I would rate Microsoft 365 Business an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Sap Advanced Business Application Programming Developer at a tech services company with 11-50 employees
Stable, scalable, easy to install, and available on-cloud
Pros and Cons
- "It is on-cloud."
- "It can have more integrations with other platforms."
What is our primary use case?
We use it for sharing documents among ourselves. These documents are available on all devices where I log in with my account. We are using the latest version of Microsoft 365 Business.
What is most valuable?
It is on-cloud.
What needs improvement?
It can have more integrations with other platforms.
For how long have I used the solution?
We have been using this solution for one year in this company.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. We have around 40 users.
How are customer service and technical support?
I did not have any problems so far.
Which solution did I use previously and why did I switch?
I used Lotus Notes with Webex in another company.
How was the initial setup?
Its installation is straightforward and easy. It didn't take more than five minutes.
What about the implementation team?
I did it myself.
What's my experience with pricing, setup cost, and licensing?
Its cost is fine because I have a lot of devices in my account.
What other advice do I have?
I would 100% recommend this solution. I will keep using this solution.
I would rate Microsoft 365 Business a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Technology Security Engineer at a tech services company with 201-500 employees
Interface adequate, easy to use, and scalable
Pros and Cons
- "I have been using Microsoft Office for a long time since I was young. This solution is very similar and is easy to use, and the interface is adequate."
- "In the next release of this solution, there is a need to improve the integration with other platforms."
What is our primary use case?
We use the solution for email, to make a document or a spreadsheet, these type of usages.
What is most valuable?
I have been using Microsoft Office for a long time since I was young. This solution is very similar and is easy to use, and the interface is adequate.
What needs improvement?
In the next release of this solution, there is a need to improve the integration with other platforms.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
I have not had an issue with the solution not being stable.
What do I think about the scalability of the solution?
The solution is able to be scaled. I have approximately 500 people using the solution in my company.
How was the initial setup?
The installation was straightforward.
What's my experience with pricing, setup cost, and licensing?
I have heard the solution is a little expensive and there is a licence needed.
What other advice do I have?
We plan on using the solution in the future and I would recommend it to others.
I rate Microsoft 365 Business a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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That's true, it can run on almost all operating system.